Title: Papagayo Hotel Boutique Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Papagayo Hotel Boutique Tranquility meets adventure just steps from Playa del Carmen's Main Beach, where travelers find the perfect balance between relaxation and exploration ## Photo gallery for Papagayo Hotel Boutique ![32-inch plasma TV with cable channels, TV - Papagayo Hotel Boutique (Playa del Carmen)](https://images.trvl-media.com/lodging/45000000/44380000/44375100/44375024/9ceef82f.jpg?impolicy=resizecrop&rw=598&ra=fit) - Overview - Rooms - Location - Policies Located near Quinta Avenida, Papagayo Hotel Boutique provides a peaceful escape from the bustling streets. Travelers can unwind on the sunny terrace while staying connected with in-room WiFi. Previous guests consistently praise the attentive, helpful staff. ## Reviews 7.2 Good ## Popular amenities - Free Wi-Fi - Air-conditioning - Housekeeping - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Dec 25 - Dec 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=44375024&PinnedHotelID=44375024&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=44375024&PinnedHotelID=44375024&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 26 - Dec 27](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=44375024&PinnedHotelID=44375024&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=44375024&PinnedHotelID=44375024&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=44375024&PinnedHotelID=44375024&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=44375024&PinnedHotelID=44375024&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=44375024&PinnedHotelID=44375024&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=44375024&PinnedHotelID=44375024&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 3 of 3 rooms ### Studio Suite ### Highlights Soundproofed Individually decorated Air conditioning Kitchen Mini-fridge Plasma TV Blackout curtains Ceiling fan - Sleeps 3 - 1 Queen Bed and 1 Single Sofa Bed ### Basic Quadruple Room 7.4 Good 10 reviews ### Highlights Soundproofed Individually decorated Air conditioning Mini-fridge Plasma TV Blackout curtains Ceiling fan Premium bedding - Sleeps 2 - 2 Double Beds ### Triple Room ### Highlights Soundproofed Individually decorated Air conditioning Mini-fridge Plasma TV Blackout curtains Ceiling fan Premium bedding - Sleeps 3 - 2 Double Beds and 1 Single Bed ## You may also like Ad ![Property amenity](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/50000000/49270000/49260300/49260249/c96775a4_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Sunset Princess - 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Pool - All-inclusive - Spa - Kids’ pool 9.8 Exceptional 570 reviews £931 includes taxes & fees 7 Jan - 8 Jan 2026 [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Palmaia-The-House-Of-AiA-Wellness-Enclave-All-Inclusive.h32536723.Hotel-Information?chkin=2026-1-7&chkout=2026-1-8&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=8eb73ff2-6bab-4976-a2d4-f875ee76b622&top_cur=GBP) Ad ![Outdoor pool, free pool cabanas](https://images.trvl-media.com/lodging/102000000/101260000/101254700/101254610/85e7a2e9.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Beachfront by The Fives Hotels - A la Carte All Inclusive Adults Only Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 9.6 Exceptional 113 reviews £375 includes taxes & fees 3 Jan - 4 Jan 2026 [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Beachfront-By-The-Fives-Hotels.h101254610.Hotel-Information?chkin=2026-1-3&chkout=2026-1-4&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=8eb73ff2-6bab-4976-a2d4-f875ee76b622&top_cur=GBP) Ad ![Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/71000000/70560000/70558600/70558507/2dd64158.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Residence Inn by Marriott Playa del Carmen Playacar - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Hotel-Posada-Papagayo.h44375024.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Hotel-Posada-Papagayo.h44375024.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.62586%2C-87.07549&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=mJQVbPDdd-RCYPHIO-F691mK984=) Avenida 15 Norte Entre Calles 4 y 6, #154 Colonia Centro, Playa del Carmen, QROO, 77710 #### What's nearby - Quinta Avenida \- 3 min walk \- 0.2 miles - Playa del Carmen Main Beach \- 5 min walk \- 0.3 miles - Central Square \- 5 min walk \- 0.3 miles - Playa del Carmen Maritime Terminal \- 8 min walk \- 0.5 miles - Mamitas Beach \- 14 min walk \- 0.8 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 53 min drive #### Restaurants - ‪Mercado Los Portales - ‬1 min walk - ‪Yum Yum - ‬2 min walk - ‪La Brocherie - ‬1 min walk - ‪Cocina Doña Paula - ‬1 min walk - ‪Lost Tiki - ‬2 min walk ## About this property ### Papagayo Hotel Boutique Hotel near Quinta Avenida Located close to Playa del Carmen Maritime Terminal and Playa del Carmen Main Beach, Papagayo Hotel Boutique provides a terrace. Stay connected with free in-room WiFi. Additional perks include: - Tour/ticket information, luggage storage and coworking spaces - A front desk safe and a 24-hour front desk - Guest reviews give top marks for the helpful staff Room features All rooms are individually decorated, and offer comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and safes. Other amenities include: - Bathrooms with showers and free toiletries - 32-inch plasma TVs with cable channels - Wardrobes/cupboards, mini fridges and electric kettles ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/88000000/87740000/87738300/87738204/c46a536b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### WorkSpace-Reliable WIFI-AC close to everything Gonzalo Guerrero - Pool - Hot tub - Kitchen - Free Wi-Fi 8.0 Very good 1 review [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=87738204&PinnedHotelID=87738204&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach nearby, white sand, beach cabanas](https://images.trvl-media.com/lodging/82000000/81190000/81187100/81187060/18ad911e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Eleven By Bfh Gonzalo Guerrero - Pool - Breakfast included - Free Wi-Fi - Air-conditioning 6.8 46 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=81187060&PinnedHotelID=81187060&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/108000000/107170000/107163100/107163035/83249e50.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Steps from the beach 3-bedroom plus loft bedroom townhome, WiFi, AC & roof top. Luis Donaldo Colosio - Pool - Kitchen - Washing machine - Dryer 8.0 Very good 1 review £269 includes taxes & fees 12 Jan - 13 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=107163035&PinnedHotelID=107163035&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach](https://images.trvl-media.com/lodging/71000000/70530000/70529600/70529567/w1124h826x0y0-360e8776.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Adelita just 5 minutes walking to the public beach. Luis Donaldo Colosio - Hot tub - Kitchen - Free Wi-Fi - Air-conditioning 9.0 Wonderful 2 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=70529567&PinnedHotelID=70529567&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/110000000/109010000/109005000/109004946/9319d7f5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 2be 2ba, Playa del Carmen. Ground floor. Free early check in and late check out. Playa del Carmen - Washing machine - Dryer - Air-conditioning £94 includes taxes & fees 12 Jan - 13 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=109004946&PinnedHotelID=109004946&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/35000000/34350000/34345300/34345234/0d7e0216.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rent Private Apartment with Pool, Parking & Wifi. Playa del Carmen - Pool - Kitchen - Washing machine - Air-conditioning 6.8 6 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=34345234&PinnedHotelID=34345234&HadPinnedHotel=true®ionId=-1&adults=2) ![Smart TV](https://images.trvl-media.com/lodging/70000000/69360000/69350600/69350599/871a8449.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NEW!!! Jungle House - Playa del Carmen Playa del Carmen - Kitchen - Free Wi-Fi - Air-conditioning - Outdoor space 10 Exceptional 1 review [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=69350599&PinnedHotelID=69350599&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/104000000/103890000/103888800/103888703/a4bf5df6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Spacious and safe apartment Downtown Playa del Carmen - Washing machine - Dryer - Pet-friendly - Air-conditioning [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=103888703&PinnedHotelID=103888703&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/96000000/95900000/95899200/95899155/bbd948bb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 13 minutes away from quinta avenida Q.R. - Washing machine - Air-conditioning £80 includes taxes & fees 7 Jan - 8 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=95899155&PinnedHotelID=95899155&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/120000000/119150000/119149500/119149473/e6557f8c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ideal equipped apartment in Playa del Carmen, the heart of the Mexican Caribbean. Ejidal - Pool - Pet-friendly - Air-conditioning - Gym £82 includes taxes & fees 27 Dec - 28 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=119149473&PinnedHotelID=119149473&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Limited on-site parking ### Family friendly - Mini-fridge - Soundproofed rooms ### Conveniences - 24-hour front desk - Lockers - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Business services - Coworking space ### Outdoors - Terrace ### Accessibility - No lift ### More - Designated smoking areas (fines apply) - Mosquito nets ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Dressing gowns - Free toiletries - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch plasma TV with cable channels ### Food and drink - Coffee/tea maker - Electric kettle - Mini-fridge ### More - Access via exterior corridors - Air conditioning - Ceiling fan - Individual decor - Iron/ironing board on request - Safe - Soundproofed rooms - Window screens ## Policies ### Check-in Check-in time starts at 3:00 PM Early check-in subject to availability Early check-in is available for a fee Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 16 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions The property charges 3 per cent for credit card payments Front desk staff will greet guests on arrival at the property If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Credit card charges are subject to a surcharge of 3 per cent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old. This property accepts credit cards, debit cards, mobile payments and cash Mobile payment options include: Alipay, Google Pay, Apple Pay and Amazon Pay Cashless transactions are available Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Only registered guests are allowed in the guestrooms ### Property is also known as Hotel Posada Papagayo Papagayo Hotel Boutique Hotel Papagayo Hotel Boutique Playa del Carmen Papagayo Hotel Boutique Hotel Playa del Carmen ## Frequently asked questions ### Is Papagayo Hotel Boutique pet-friendly? ### How much is parking at Papagayo Hotel Boutique? ### What time is check-in at Papagayo Hotel Boutique? ### What time is check-out at Papagayo Hotel Boutique? ### Where is Papagayo Hotel Boutique located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Papagayo Hotel Boutique Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.2 Cleanliness ### 6.6 Amenities ### 7.6 Staff & service ### 7.0 Eco-friendliness ### 6.8 Property conditions & facilities 10 - Excellent 81 8 - Good 52 6 - Okay 39 4 - Poor 19 2 - Terrible 34 ## Reviews ### 10/10 Excellent #### Jon 30 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities perfect location and clean rooms ##### Jon Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Yann 11 Nov 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent place to stay! Well located! Room super clean and agreeable to stay in! ##### Yann ### 8/10 Good #### Mirtha 25 Jul 2022 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities Overall the hotel was nice and clean the staff wss friendly and easy access walking to everything ##### Mirtha Stayed 5 nights in Jul 2022 ### 10/10 Excellent #### Katie 13 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great staff ##### Katie Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Gabriella 19 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities Close to beach ##### Gabriella Stayed 2 nights in Mar 2024 ### 8/10 Good #### claudia 17 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities Hotel had everything within walking distance, very short walk to 5th Avenue. ##### claudia Stayed 1 night in Apr 2023 ### 8/10 Good #### Pamela 15 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice It was close by everything I needed, the area felt safe and the hotel personnel were helpful and pleasant ##### Pamela Stayed 5 nights in Jun 2024 ### 10/10 Excellent #### Michelle L 9 Feb 2025 For the price, the area was decent and the property was decent. It was older but it was clean. The staff is what made it well worth it. They were friendly - went above and beyond to help -always greeted us when we came in and always said goodbye and have fun when we went out. They were helpful with places to eat and sights to see. Miguel and Jesus were awesome! ##### Michelle L Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Rita 26 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities nice in clean ☺️ ##### Rita Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Shawn 3 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It is a 5 minute walk to the beach and there is so much good food by. In the heart of everything and a great price. The water pressure is the only downside to this place. I will stay here again many times. ##### Shawn Stayed 28 nights in Aug 2023 ### 6/10 Okay #### Veronica 17 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I like everything just that it wasn’t beach front hotel ##### Veronica Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Bricia 10 Jan 2025 Liked: Cleanliness, staff & service, room comfort #### Great customer service It’s under new management. Everyone there from new management to all staff are very friendly and made me feel welcomed. Would I start there again.. Yes I would.. everything is walking distance. ##### Bricia Stayed 6 nights in Dec 2024 ### 6/10 Okay #### Elinton de 1 Mar 2023 Liked: Staff & service Disliked: Amenities It’s a pretty honest and budget friendly hotel. If you need a safe and cheap place to sleep, I would recommend Pousada Papagayos. It’s 2 blocks away from the Main Street/beach which allows you to be in the buzz and at the same time find some more local cuisine. If they have better towels, I would be way more pleased and willing to give higher stars, but overall is a fair place to stay ##### Elinton de Stayed 4 nights in Feb 2023 ### 6/10 Okay #### Riccardo 3 Mar 2023 Liked: Staff & service Area & location is very convenient for downtown dining & beach proximity. Plumbing & water pressure as well as wifi/ internet & TV was very poor ! ##### Riccardo Stayed 3 nights in Feb 2023 ### 10/10 Excellent #### DELIA 29 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Close to Main Street but quiet. A bit expensive for what they offer. Will need and upgrade on bed sheets and towels as they are old, and not so clean. This is one of the very few hotels that offers hot water. ##### DELIA Stayed 2 nights in Dec 2023 ### 8/10 Good #### Verified traveller 13 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good on the budget. Note no cold water was available most days. Staff is friendly. Downtown is noisy and there is some noise in the hotel as well from everyone, but gets better at night. ##### Verified traveller Stayed 8 nights in Nov 2023 ### 4/10 Poor #### Cristina 17 Jan 2024 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities For the money, it wasn't bad for playa del Carmen, but it didn't live up to the pictures. ##### Cristina Stayed 3 nights in Jan 2024 ### 8/10 Good #### Kimberly 25 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was a nice hotel as for walking to the beach and attractions in the area like 5th ave. The one thing I didn’t like is that the room really needed black out or thicker curtains as my room shared windows with the hallway and the opaque curtains did nothing to shield the hallway lights from beaming into my eyes at night. Overall the place was clean, and I would stay there again. ##### Kimberly Stayed 4 nights in Jan 2024 ### 2/10 Terrible #### Verified traveller 14 Mar 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Filthy Stay away from this place ##### Verified traveller Stayed 6 nights in Feb 2023 ### 6/10 Okay #### Salvador 30 Dec 2024 Doesn't have hot water, needs maintenance ##### Salvador Stayed 2 nights in Dec 2024 ### 8/10 Good #### Thomas 24 Apr 2024 Liked: Staff & service I am not sure what all the criticisms are for. Decent hotel 5 minutes walk from the beach, friendly staff at the front desk, warm water in the shower each night. Neighborhood was not run down as people stated. Not super elegant but suited me just fine for a couple days. ##### Thomas Stayed 2 nights in Apr 2024 ### 2/10 Terrible #### IVAN 10 Dec 2023 Disliked: Cleanliness, staff & service, property conditions & facilities Torn towels, dirty spots on the couch, I couldn’t stay there over the night ##### IVAN Stayed 1 night in Dec 2023 ### 2/10 Terrible #### Verified traveller 25 May 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Crappiest place ever Horrible place to stay. Its dirty bedding was stained, sheets had holes. Stay away. Their parking is a lot full of trash that you have to park on top of. We left after check in due to room conditions. ![Stained blankets- nasty](https://a.travel-assets.com/ugc/hotel-reviews/E5FCA8E00B6C8DCD009E6CC3153B9808E17DEA9B1716681555331.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Ripped bedding ](https://a.travel-assets.com/ugc/hotel-reviews/F3C1E97E20FB4AAEE216B79B775C36FC8D0A52DC1716681554357.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Dirty toilet ](https://a.travel-assets.com/ugc/hotel-reviews/15E9BE0382890437FC89820B7AA09798121559671716681554931.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![This is the makeshift parking ](https://a.travel-assets.com/ugc/hotel-reviews/E71D8F58D4831B857E846029116D614A40E676B01716681555814.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 7 nights in May 2024 ### 4/10 Poor #### christopher 29 Nov 2024 Disliked: Cleanliness No hot water ##### christopher Stayed 3 nights in Nov 2024 ### 6/10 Okay #### James 22 Feb 2024 Disliked: Cleanliness Prooerty was not great but fine. Only time i talked to the staff they were very helpful but they weren't overly friendly. The towels were old and the ceiling fan was filthy. I liked the location. 5 min walk to the beach and 5 th ave also. ##### James Stayed 6 nights in Feb 2024 ## Expedia's Latest Trends ### Hotels > [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > > [The Reef Coco Beach Resort & Spa- Optional All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Reef-Coco-Beach-Optional-All-Inclusive.h978241.Hotel-Information) > > [Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Paradisus-La-Perla-Adults-Only-Riviera-Maya-All-Inclusive.h4308703.Hotel-Information) > > [Playacar Palace All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Playacar-Palace-All-Inclusive.h41060.Hotel-Information) > > [Hotel Riu Tequila - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hotel-Riu-Tequila-All-Inclusive.h487013.Hotel-Information) > > [Palmaïa-The House of AïA: All Inclusive Wellness Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Palmaia-The-House-Of-AiA-Wellness-Enclave-All-Inclusive.h32536723.Hotel-Information) > > [Sandos Playacar All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [The St. Regis Kanai Resort, Riviera Maya](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-St-Regis-Kanai-Resort.h88203504.Hotel-Information) > > [Iberostar Waves Tucán - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Iberostar-Tucan-All-Inclusive.h889874.Hotel-Information) > > [Paradisus Playa del Carmen – Riviera Maya - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Paradisus-Playa-Del-Carmen-Riviera-Maya-All-Inclusive.h4488514.Hotel-Information) > > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [Palafitos Overwater Bungalows, Catamarán, Cenote, All & More Inclusive - Adults Only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Palafitos-Overwater-Bungalows-At-El-Dorado-Maroma.h22671135.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [Iberostar Waves Quetzal - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Iberostar-Quetzal-All-Inclusive.h428594.Hotel-Information) > > [Royal Hideaway Playacar All Inclusive - Adults only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Royal-Hideaway-Playacar-All-Inclusive-Adults-Only.h470879.Hotel-Information) > > [Allegro Playacar - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Allegro-Playacar-All-Inclusive.h328185.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Capri-Riviera-Cancun.h906203.Hotel-Information) > > [Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Maroma-Beach-Riviera-Cancun-Adults-Only-All-Inclusive.h1862827.Hotel-Information) > > [Hotel Riu Playacar - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Riu-Playacar-All-Inclusive.h580668.Hotel-Information) > > [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > > [Hotel Riu Palace Riviera Maya - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Riu-Palace-Riviera-Maya-All-Inclusive.h1370022.Hotel-Information) > > [HM Playa del Carmen](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-HM-Playa-Del-Carmen.h11516987.Hotel-Information) > > [Viva Maya by Wyndham, A Trademark All Inclusive Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Viva-Wyndham-Maya-All-Inclusive.h569232.Hotel-Information) > > [Blue Diamond Luxury Boutique - All Inclusive - Adults Only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Blue-Diamond-Luxury-Boutique-All-Inclusive-Adults-Only.h1785105.Hotel-Information) > > [BlueBay Grand Esmeralda All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-BlueBay-Grand-Esmeralda-All-Inclusive.h1411000.Hotel-Information) > > [The Royal Haciendas All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Royal-Haciendas-All-Inclusive.h3205175.Hotel-Information) > > [Viva Azteca by Wyndham, A Trademark All Inclusive Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Viva-Wyndham-Azteca-Resort-All-Inclusive.h569233.Hotel-Information) > > [Catalonia Playa Maroma – All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Catalonia-Privileged-Maroma-All-Inclusive.h1524371.Hotel-Information) ---