Title: Hotel Hulku Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=6542100&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Hulku Hotel Hulku creates an urban oasis where travelers can relax by the pool, stroll through the garden, or browse the library while staying connected with free WiFi. ## Photo gallery for Hotel Hulku ![Exterior - Hotel Hulku (Playa del Carmen)](https://images.trvl-media.com/lodging/7000000/6550000/6542100/6542100/a9c52a64.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Junior Suite, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi - Hotel Hulku (Playa del Carmen)](https://images.trvl-media.com/lodging/7000000/6550000/6542100/6542100/4a83f6f6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Junior Suite, 1 King Bed | Terrace/patio - Hotel Hulku (Playa del Carmen)](https://images.trvl-media.com/lodging/7000000/6550000/6542100/6542100/470ec5a7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Junior Suite, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi - Hotel Hulku (Playa del Carmen)](https://images.trvl-media.com/lodging/7000000/6550000/6542100/6542100/954c8eea.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel Hulku (Playa del Carmen)](https://images.trvl-media.com/lodging/7000000/6550000/6542100/6542100/b4d53f95.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in Central Square, Hotel Hulku offers tranquility and urban convenience. Guests enjoy the outdoor pool, peaceful garden, and easy access to attractions like Nuestra Senora del Carmen Church. The hotel's library provides a quiet retreat after exploring the area. ## Reviews 8.2 Very good ## Popular amenities - Pool - Free Wi-Fi - Air-conditioning - Breakfast available - Business services - Laundry room ## Room options ### Check availability for these dates Tonight [Jan 7 - Jan 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=6542100&PinnedHotelID=6542100&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=6542100&PinnedHotelID=6542100&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 8 - Jan 9](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=6542100&PinnedHotelID=6542100&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=6542100&PinnedHotelID=6542100&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=6542100&PinnedHotelID=6542100&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=6542100&PinnedHotelID=6542100&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=6542100&PinnedHotelID=6542100&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=6542100&PinnedHotelID=6542100&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 10 of 10 rooms ### View all photos for Double Suite ![In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/7000000/6550000/6542100/6542100/d230fbd7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Suite - Sleeps 3 ### View all photos for Single Room Standard ![In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/7000000/6550000/6542100/6542100/2ee5b4f6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room Standard - Sleeps 3 ### View all photos for Standard Double Room, 2 Double Beds ![Standard Double Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/7000000/6550000/6542100/6542100/67083077.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 2 Double Beds 8.0 Very good 4 reviews ### Highlights Air conditioning Flat-screen TV Ceiling fan Hairdryer Private bathroom Cable channels Daily housekeeping Iron/ironing board - 172 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Superior Double Room with kitchenette, 2 Double Beds ![Superior Double Room with kitchenette, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/7000000/6550000/6542100/6542100/5e93f49c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room with kitchenette, 2 Double Beds ### Highlights Balcony Air conditioning Kitchenette Flat-screen TV Ceiling fan Hairdryer Private bathroom Microwave - 172 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Junior Suite, 2 Double Beds ![Junior Suite, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/7000000/6550000/6542100/6542100/3de48a33.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 2 Double Beds ### Highlights Balcony Air conditioning Kitchenette Flat-screen TV Ceiling fan Hairdryer Private bathroom Microwave - 258 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Standard Double Room, 1 King Bed ![Standard Double Room, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/7000000/6550000/6542100/6542100/03e2ee7a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 1 King Bed 9.0 Wonderful 2 reviews ### Highlights Air conditioning Flat-screen TV Ceiling fan Hairdryer Private bathroom Cable channels Daily housekeeping Iron/ironing board - 172 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Junior Suite, 1 King Bed ![Junior Suite, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/7000000/6550000/6542100/6542100/fe7c8a10.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed ### Highlights Balcony Air conditioning Kitchenette Flat-screen TV Ceiling fan Hairdryer Private bathroom Microwave - 258 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Double Room Standard with Kitchen ![In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/7000000/6550000/6542100/6542100/fcd28635.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard with Kitchen - 322 sq ft - Sleeps 4 ### View all photos for Double Room Standard ![In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/7000000/6550000/6542100/6542100/b53330b0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard - 172 sq ft - Sleeps 4 ### View all photos for Double Suite Junior ![In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/7000000/6550000/6542100/6542100/59ec9c27.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Suite Junior - 430 sq ft - Sleeps 4 ## You may also like Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/20000000/19140000/19138900/19138867/52fe08ca_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Fives Downtown Hotel - Curio Collection by Hilton Downtown Playa del Carmen - Pool - Spa - Pet-friendly - Free Wi-Fi 8.6 Excellent 701 reviews £108 includes taxes & fees 13 Jan - 14 Jan [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Downtown-Hotel-Residences.h19138867.Hotel-Information?chkin=2026-1-13&chkout=2026-1-14&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=789865ad-a3e1-4c87-a3f3-2ce0a9eff3bb&top_cur=GBP) Ad ![Restaurant](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/90000000/89280000/89275700/89275698/ba7e6331_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Aloft Playa Del Carmen Downtown Playa del Carmen - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Hotel-Hulku.h6542100.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Hotel-Hulku.h6542100.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.62634%2C-87.07632&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=XBwCTWZTvY1DjCw3Cj9SpLbrvTs=) Ave.20 entre 4 y 6 norte Col.Centro, Playa del Carmen, QROO, 77710 #### What's nearby - Quinta Avenida \- 3 min walk \- 0.2 miles - Playa del Carmen Main Beach \- 5 min walk \- 0.3 miles - Central Square \- 5 min walk \- 0.3 miles - Playa del Carmen Maritime Terminal \- 8 min walk \- 0.5 miles - Playacar Beach \- 8 min walk \- 0.5 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive #### Restaurants - ‪Café Andrade - ‬2 min walk - ‪Osteria De Roma - ‬1 min walk - ‪La Brocherie - ‬2 min walk - ‪cafe guajira - ‬2 min walk - ‪Cocina Doña Paula - ‬2 min walk ## About this property ### Hotel Hulku Hotel near Central Square Located close to Nuestra Senora del Carmen Catholic Church, Hotel Hulku provides a terrace, a garden and a library. Stay connected with free in-room WiFi, and guests can find other amenities, such as laundry facilities. Other perks at this hotel include: - An outdoor pool - Continental breakfast (surcharge), free bike hire and a round-trip airport shuttle (surcharge) - A front desk safe, a 24-hour front desk and 1 meeting room - Coffee/tea in reception, tour/ticket information and a banquet hall Room features All guest rooms at Hotel Hulku feature perks, such as air conditioning, in addition to amenities, such as free WiFi and safes. More conveniences in all rooms include: - Bathrooms with showers and free toiletries - Flat-screen TVs with cable channels - Ceiling fans, daily housekeeping and desks ## Similar properties ![Interior](https://images.trvl-media.com/lodging/7000000/6270000/6262200/6262102/w960h538x0y1-65246f94.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Casa De Las Flores Downtown Playa del Carmen - Pool - Free Wi-Fi - Restaurant - Air-conditioning 8.4 Very good 734 reviews £57 includes taxes & fees 11 Jan - 12 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=6262102&PinnedHotelID=6262102&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor spa tub](https://images.trvl-media.com/lodging/3000000/2360000/2350300/2350270/3f7e6f9d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Lunasol Downtown Playa del Carmen - Pool - Hot tub - Kids’ pool - Parking included 9.2 Wonderful 345 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=2350270&PinnedHotelID=2350270&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/870000/862700/862618/e0579876.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Hacienda Paradise Downtown Playa del Carmen - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available - Free offsite parking - Return airport shuttle (surcharge) - Area shuttle (surcharge) ### Food and drink - Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: USD 6 for adults and USD 3 for children - Coffee and tea in common areas ### Things to do - Free bicycle rentals - Library - Outdoor pool ### Family friendly - Laundry facilities - Outdoor pool ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Safe at front desk ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Business services - Meeting room ### Outdoors - Garden - Terrace ### Accessibility - No lift ### More - 4 buildings - 4 floors - Banquet hall - Mosquito nets - Smoke-free property ## Room amenities ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - Flat-screen TV with cable channels ### More - Air conditioning - Ceiling fan - Desk - Iron/ironing board - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before 11 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Breakage deposit: USD 100.00 per stay We have included all charges provided to us by the property. ### Optional extras - Fee for continental breakfast: from approximately USD 6.00 for adults and from USD 3.00 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 9 AM to 9 PM No pets and no service animals are allowed at this property ### Property is also known as Hotel Hulku Hotel Hulku Playa del Carmen Hulku Playa del Carmen Hotel Hulku Hotel Hotel Hulku Playa del Carmen Hotel Hulku Hotel Playa del Carmen ## Frequently asked questions ### Does Hotel Hulku have a pool? ### Is Hotel Hulku pet-friendly? ### How much is parking at Hotel Hulku? ### What time is check-in at Hotel Hulku? ### What time is check-out at Hotel Hulku? ### Does Hotel Hulku provide a shuttle to the airport? ### Where is Hotel Hulku located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Hulku Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.2 Location ### 8.6 Staff & service ### 9.2 Eco-friendliness ### 8.0 Property conditions & facilities 10 - Excellent 88 8 - Good 82 6 - Okay 33 4 - Poor 11 2 - Terrible 9 ## Reviews ### 10/10 Excellent #### Martha Aurora 6 Aug 2024 Liked: Cleanliness, amenities, property conditions & facilities Good hotel recommended for the location ##### Martha Aurora Stayed 3 nights in Jul 2024 ### 8/10 Good #### Sushil 23 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room was clean, staffs were friendly and the tropical vibe was grand. Two cons: 1\. We had to have the hotel bracelet/wrist band on all the time-we hated it. 2\. Noise from the hostel nearby-There is no way you can avoid the noise until about 12 midnight and until past midnight on some nights. Breakfast was good enough (healthy too) however we had the same menu with the same few options to choose from every single day. More variety would make it a lot better. Wi-Fi was spotty (won’t work if using for work) but we didn’t mind, we were trying to stay away from the web other than a few mins of social media browsing. Overall, other than the noise issue, it is a nice hotel in a perfect location. ![](https://a.travel-assets.com/ugc/hotel-reviews/589b7269-1929-4ae6-9257-425773ad54f7-1761186213092.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sushil Stayed 6 nights in Oct 2025 ### 10/10 Excellent #### Ciara 3 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely hotel! Really nice hotel close to everything yet feels tucked away from the hustle and bustle thanks to the tropical courtyard. Room was clean and comfortable and staff were very accommodating. Some loud music from the hostel nearby but this finished by midnight so didn’t affect our stay. Would stay here again! ##### Ciara Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Yazmin 10 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities Awesome place to stay! Short in distance to the beach and different restaurants! Clean and calm property !! ##### Yazmin Stayed 4 nights in Aug 2023 ### 8/10 Good #### Verified traveller 24 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities #### Nice, but noisy. Beautiful property, but anything but tranquil. Not the hotel's fault, just the downtown location and nearby party bars. Lush, jungle setting. Great rooms, clean, great service, nice pool, good breakfast. ##### Verified traveller Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Karla 20 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good Value A little outdated with room keys and tv remotes but overall good quality for your money. Just like the pictures- nice pool ##### Karla Stayed 1 night in Jul 2024 ### 10/10 Excellent #### jessica 15 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Omar was super helpful and friendly. Extended our stay with zero issues. Noisy at night but we expected that and it wasn't an issue. Saw lots of different kinds of birds and a family of bats that circle the courtyard every morning clearing out the bugs. It's like a tropical oasis and no one bothers you. Coffee, tea, fruit, yogurt, and toast available in the morning in the beautiful garden cafe which is very convenient. Walkable to the dental clinic that placed my implants and 5th ave. Lots of fountains and hanging plants. Room stayed at perfect temp. Only downside is the stairs which can be hard for people with mobility issues. overall ##### jessica Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Jessica 15 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place. Extended my stay because of how great the atmosphere was and the variety of plants and animals. We loved seeing the bats swoop through in the morning getting the bugs. No bugs to be found on the property. Lots of cool lizards running around though and the staff were always very friendly and helpful. Omar at the front gate was very courteous and helps with the luggage and any questions. I went in and out a lot because of all of our appointments and running to the store and they never made it seem like it was a pain to buzz me in every time to the property which was nice. Overall great experience and definitely great value for the money. I've stayed at five star resorts that didn't have as helpful staff. Will definitely return. Only downside was the noisiness from the bar, Disco, hostel across the street but we knew about it beforehand and it wasn't really an issue. The location is Central to a lot of the nightlife so there is no avoiding it wherever you go. 10/10 ##### Jessica Stayed 1 night in Mar 2025 ### 8/10 Good #### Destiny 23 Jan 2025 Liked: Cleanliness, staff & service, amenities Pros: the staff, location, food, rooms Cons: TV, Mini Fridge I want to start by saying the staff is very accommodating, kind and multilingual if your Spanish still needs some work. This place is awesome. The property is a hidden gem you would never be able to guess that it looks like it does on the inside. The environmental fee is 66 pesos and it must be paid in cash. I didn't personally see this mentioned anywhere while booking but the front desk informed me and were very kind about it. If you are traveling here pack extra towels and washcloths, they do have towels available for rental for the pool but if you do not want that option please pack your own. You may not bring the towels out of the room and to the poolside. The room was open and comfortable. There was so much air and natural light coming in. We could see coconut trees outside of our window. There is noise from the party scene down the street at night but it didn't bother our family. If you are a light sleeper it may bother you. The TV was pretty small and way up high. It did not have any streaming capabilities or the ability to cast your phone to the TV either. There is a mini fridge in the room but it doesn't actually get anything cold. There is no microwave to reheat anything you had anyway. Breakfast was absolutely delicious nothing but good things to say there. We would absolutely stay here again. ##### Destiny Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### simon 5 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities a nice hidden jungle in the middle of the city. ##### simon Stayed 1 night in Dec 2025 ### 10/10 Excellent #### raquel 23 Aug 2025 Liked: Cleanliness, amenities, property conditions & facilities Evething ok ##### raquel Stayed 1 night in Aug 2025 ### 8/10 Good #### Fernando 5 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is in a good location. The staff is friendly and the rooms are clean. ##### Fernando ### 10/10 Excellent #### Ana Maria 11 Mar 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Really good I love the place ##### Ana Maria Stayed 5 nights in Feb 2023 ### 10/10 Excellent #### Nick, Denver 31 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is the second time I have stayed there. The staff is excellent as well as the location!!! ##### Nick Stayed 1 night in Aug 2022 ### 10/10 Excellent #### samantha 8 Mar 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super friendly staff, clean and good spot to stay, close to 5th Ave and bus station. Mini resort feel inside the city. ##### samantha Stayed 1 night in Mar 2023 ### 8/10 Good #### Anabelle de los Angeles 4 May 2025 Liked: Cleanliness, staff & service It was an oka ##### Anabelle de los Angeles Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### CLAUDIA 21 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Recomendable ##### CLAUDIA Stayed 5 nights in Nov 2024 ### 4/10 Poor #### 9 20 Jan 2025 Liked: Staff & service Disliked: Cleanliness Extremely noisy. Near the hotel, there were several music bars and party places and it didn't stop all night. The shower pressure was really weak. However everybody in hotel was really nice and the interior was stunning. ##### 9 Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Juanita 10 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities Pool was very cold! But I did go February! Hotel is beautiful! Perfect for pictures! It’s not what you think from the outside. ##### Juanita Stayed 3 nights in Feb 2024 ### 10/10 Excellent #### Leandro 8 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities amazing ##### Leandro ### 6/10 Okay #### Mia 30 Jul 2022 Liked: Cleanliness, amenities Ok hotel, not bad for the price. No hot water at all to take a shower. Me and my boyfriend struggled to take showers daily. Friendly staff. ##### Mia Stayed 3 nights in Jul 2022 ### 8/10 Good #### Veronica, Phoenix 1 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel has an overall exclusive boutique hotel feel and atmosphere. Love the lush gardens everywhere u look and the beautiful pool with water features. Also like the hammocks and small personal patio areas outside every room. Only problem i disliked was getting a room w a kitchenette with no functional fridge but the problem was corrected. Staff very friendly and helpful.my family and I had a great stay! Thank you! ##### Veronica Stayed 4 nights in Jul 2022 ### 2/10 Terrible #### Alexandra 8 Apr 2023 Liked: Room comfort Disliked: Staff & service Really bad experience!! They closed the parking door and didn't let us in until my husband and other guests complained!! We didnt had water in our shower 2 days at different hours. At the restaurant there was only 1 waitress, for all the guests. ##### Alexandra Stayed 4 nights in Apr 2023 ### 6/10 Okay #### Rafael 23 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El desayuno ere limitado en opciones y en platillos que podrían servir, si usamos la alberca, muy bien, solo el agua muy fría ##### Rafael Stayed 3 nights in Oct 2025 ### 6/10 Okay #### Carla 16 May 2025 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service Mysigt ställe, omringad av växter. Fin pool. Rent och snyggt. Välskött ställe. Många mysiga platser runtom på hotellet att sitta vid. Service var dock helt värdelös. Otrevlig och ointresserad personal. Ingen service mind alls. Restaurangen har en menu men har inget av det som står finns hemma förutom frukosten. Cyklarna får bara användas mellan 8-15, och max 2 timmar per dag, vilket är logiskt då ingen annan använde dem. Dessutom var kedjorna helt rostiga och i dåligt skick överlag. Kändes som dom bara hade cyklarna där för visning för att det låter bra att det finns cyklar tillgängligt för hotellgästerna. ![](https://a.travel-assets.com/ugc/hotel-reviews/1a8e198f-52d7-4364-ba85-1c4c26c36ea9-1747432704352.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Carla Stayed 4 nights in May 2025 ## Expedia's Latest Trends ### Hotels > [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > > [The Reef Coco Beach Resort & Spa- Optional All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Reef-Coco-Beach-Optional-All-Inclusive.h978241.Hotel-Information) > > [Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Paradisus-La-Perla-Adults-Only-Riviera-Maya-All-Inclusive.h4308703.Hotel-Information) > > [Playacar Palace All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Playacar-Palace-All-Inclusive.h41060.Hotel-Information) > > [Hotel Riu Tequila - 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