Title: Mayan Water Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=601751&destination=Playa+del+Carmen%2C+Quintana+Roo%2C+Mexico&selected=76411564&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mayan Water Hotel Travelers start their day with coffee while planning water adventures, then recharge in the spa tub or spend evenings beneath star-filled skies ## Photo gallery for Mayan Water Hotel ![Restaurant - Mayan Water Hotel (Playa del Carmen)](https://images.trvl-media.com/lodging/77000000/76420000/76411600/76411564/9231e643.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Restaurant - Mayan Water Hotel (Playa del Carmen)](https://images.trvl-media.com/lodging/77000000/76420000/76411600/76411564/555a499c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Gym - Mayan Water Hotel (Playa del Carmen)](https://images.trvl-media.com/lodging/77000000/76420000/76411600/76411564/w1024h848x0y0-53ab3374.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Mayan Water Hotel (Playa del Carmen)](https://images.trvl-media.com/lodging/77000000/76420000/76411600/76411564/74c9bfef.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Mayan Water Hotel (Playa del Carmen)](https://images.trvl-media.com/lodging/77000000/76420000/76411600/76411564/6d829612.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Mayan Water Hotel offers tropical warmth and practical amenities. Guests can relax in the rooftop garden, rejuvenate in the spa tub, or enjoy water skiing and other water sports on-site. Free in-room WiFi is available, and a coffee shop is conveniently nearby. VIP Access ## Reviews 8.4 Very good ## Popular amenities - Pool - Hot tub - Pet-friendly - Parking included - Free Wi-Fi - Restaurant £64 includes taxes & fees 4 Apr - 5 Apr VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Mar 24 - Mar 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=76411564&PinnedHotelID=76411564&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=76411564&PinnedHotelID=76411564&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 25 - Mar 26](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=76411564&PinnedHotelID=76411564&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=76411564&PinnedHotelID=76411564&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 27 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=76411564&PinnedHotelID=76411564&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=76411564&PinnedHotelID=76411564&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=76411564&PinnedHotelID=76411564&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=76411564&PinnedHotelID=76411564&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 2 of 2 rooms ### View all photos for Standard Room ![Minibar, desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/77000000/76420000/76411600/76411564/38bfa835.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 8.0 Very good 3 reviews - Garden view - 427 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Basic Double Room, 2 Queen Beds ![Basic Double Room, 2 Queen Beds | Minibar, desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/77000000/76420000/76411600/76411564/ddb5d41b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Double Room, 2 Queen Beds 8.6 Excellent 4 reviews - Lake view - 427 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/89000000/88210000/88203600/88203504/3a7dccbd_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The St. Regis Kanai Resort, Riviera Maya Maroma - On private beach - Pool - Spa - Pet-friendly 9.4 Exceptional 119 reviews £1,225 includes taxes & fees 6 Apr - 7 Apr [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-St-Regis-Kanai-Resort.h88203504.Hotel-Information?chkin=2026-4-6&chkout=2026-4-7&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=2368bbbb-65f9-4ba6-b1bb-37daf8a2ac82&top_cur=GBP) Ad ![Front of property](https://images.trvl-media.com/lodging/22000000/21460000/21452700/21452690/31f11ae0.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### IT Boutique Hotel & Restaurant Zazil-ha - 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Adults Only - All Inclusive Downtown Playa del Carmen - Pool - Hot tub - All-inclusive - Spa 9.0 Wonderful 2,104 reviews £296 includes taxes & fees 19 Apr - 20 Apr [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hilton-Playa-Del-Carmen.h1151540.Hotel-Information?chkin=2026-4-19&chkout=2026-4-20&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=2368bbbb-65f9-4ba6-b1bb-37daf8a2ac82&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Grand-Mayan-Water.h76411564.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Grand-Mayan-Water.h76411564.Hotel-Information) ## About the area Located in Playa del Carmen, Mayan Water Hotel is in the suburbs and on a lake. Gran Coyote Golf and Playa del Carmen Maritime Terminal are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tres Rios Ecopark and Mamitas Beach. Don't miss out on a visit to Xcaret Eco Theme Park. [Visit our Playa del Carmen travel guide](https://www.expedia.co.uk/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.75904%2C-86.97131&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=rlm3lAOREMDQ63YuErTK4wqOr2M=) Carr. Federal Cancun - Playa del Carmen, KM 50, Playa del Carmen, QROO, 77710 ### What's nearby - ![Come this way :)](https://images.trvl-media.com/place/319626753171523276/7ad6fc8a-5f54-4022-a5d7-4c210d9c8511.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Paradise Beach 19 min walk \- 1.0 mile - ![Xcaret Eco Theme Park featuring general coastal views, a luxury hotel or resort and a coastal town](https://images.trvl-media.com/place/6074370/fbcd4d30-631c-40d8-91ed-381f8d2bf281.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Xcaret Eco Theme Park 27 min drive \- 19.5 miles - Playa Paraiso Golf Course 11 min walk \- 0.6 miles - Cirque du Soleil Boutique at Vidanta Riviera Maya 1 min drive \- 0.7 miles - Nicklaus Design Golf Course 4 min drive \- 1.6 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) 36 min drive ### Restaurants - La Laguna 6 min drive - Lobby Bar Acuarium 15 min walk - Restaurante La Plaza 16 min walk - Alberca - Pool - Bar 11 min drive - La Fuente -Lobby Bar 15 min walk ## About this property ### Mayan Water Hotel Hotel near Tres Rios Ecopark Consider a stay at Mayan Water Hotel and take advantage of a rooftop terrace, a coffee shop/cafe and a garden. For some rest and relaxation, visit the hot tub. Enjoy the gym, as well as activities such as waterskiing. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as an arcade/games room and an outdoor entertainment area. Other perks at this hotel include: - Free self-parking - Cooked-to-order breakfast (surcharge), a water park (surcharge) and tour/ticket information - Coworking spaces, concierge services and water sports equipment Room features All guest rooms at Mayan Water Hotel feature perks, such as first-run films and laptop-friendly workspaces, in addition to amenities, such as free WiFi and air conditioning. More conveniences in all rooms include: - Rainfall showers and hairdryers - 43-inch Smart TVs with Netflix, streaming services and premium channels - Decks/patios, wardrobes/cupboards and first-run films ## Similar properties ![Land view from property](https://images.trvl-media.com/lodging/17000000/16330000/16324200/16324140/7cbcfb11.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Senses Riviera Maya Oceanfront Boutique hotel - Adults only Playa del Carmen - Pool - Hot tub - Spa - All-inclusive 7.2 Good 1,002 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=16324140&PinnedHotelID=16324140&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/2000000/1420000/1411000/1411000/3c5a74a1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### BlueBay Grand Esmeralda All Inclusive Riviera Maya - Pool - Hot tub - All-inclusive - Spa 6.6 1,228 reviews £164 includes taxes & fees 13 Apr - 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All Inclusive Playa del Carmen - Pool - Hot tub - Breakfast included - All-inclusive 8.4 Very good 192 reviews £197 includes taxes & fees 6 Apr - 7 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=49260249&PinnedHotelID=49260249&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=76411564&PinnedHotelID=76411564&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=76411564,16324140,1411000,919643,2661557) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Free secured self parking on site - Limited on-site self parking ### Food and drink - Daily cooked-to-order breakfast available 9:30 AM to noon for a fee: MXN 120 to 250 for adults and MXN 120 to 250 for children - A bar/lounge - A coffee shop/cafe - A restaurant - Hosted evening meal available daily for a fee of MXN 200 - Snack bar/deli ### Things to do - Arcade/game room - Billiards/pool table - Gym - Hot tub - Water park - Water skiing - Water sports equipment ### Family friendly - Arcade/game room - Snack bar/deli - Water park (surcharge) ### Conveniences - Limited-hour front desk - Vending machine ### Guest services - Concierge services - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance ### Business services - Coworking space ### Outdoors - Garden - On a lake - Outdoor entertainment area - Outdoor furniture - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Lever door handles - Tile flooring in room - Upper floors accessible by stairs only ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer - Rainfall showerhead - Shower - Towels provided ### Entertainment - 43-inch smart TV with premium digital channels - First-run films - Netflix - Streaming services ### Food and drink - Coffee/tea maker - Espresso maker - Minibar ### More - Access via exterior corridors - Air conditioning - Ceiling fan - Desk - Electrical adapters - Laptop workspace - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 9:30 PM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions The front desk is open daily from 9:00 AM - 9:30 PM Guests will receive an email within 7 days before arrival with check-in instructions; front desk staffed during limited hours This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets are allowed for an extra charge of MXN 600, per pet, per night, plus a deposit of MXN 2500 per stay Service animals are welcome, and are exempt from fees Welcoming dogs only 1 total (up to 17 kg per pet) Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 120 to 250 for adults and MXN 120 to 250 for children - Pet deposit: MXN 2500 per stay - Pet fee: MXN 600 per pet, per night - Service animals are exempt from fees - Hosted evening meal: MXN 200 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Grand Mayan Water Mayan Water Hotel Hotel Mayan Water Hotel Playa del Carmen Mayan Water Hotel Hotel Playa del Carmen ## Frequently asked questions ### Is Mayan Water Hotel pet-friendly? ### How much does it cost to stay at Mayan Water Hotel? ### How much is parking at Mayan Water Hotel? ### What time is check-in at Mayan Water Hotel? ### What time is check-out at Mayan Water Hotel? ### Where is Mayan Water Hotel located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Mayan Water Hotel Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.0 Amenities ### 8.8 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 50 8 - Good 21 6 - Okay 6 4 - Poor 4 2 - Terrible 8 ## Reviews Verified ### 8/10 Good #### David 10 Mar 2026 Liked: Cleanliness, staff & service, property conditions & facilities It’s an interesting place. Pros - great value Good rooms Clean No pool hot tub not working Cons. Isolated nothing around No English Snack bar shuts at 5:30 rather expensive ##### David Stayed 3 nights in Mar 2026 Verified ### 10/10 Excellent #### Giovani 20 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very quiet and relaxing. ##### Giovani Stayed 4 nights in Dec 2024 Verified ### 10/10 Excellent #### Pawel 1 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The best cable wakeboarding place in Mexico. Very quiet place in the jungle with planty of wild animals like monkeys, birds ( we met even family of Tucans ! ) Beautiful place. ##### Pawel Stayed 1 night in Jan 2025 Verified ### 10/10 Excellent #### Emily 4 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The Mayan Water is a unique boutique property just outside of PDC. They offer wakeboarding at the cable park that is also entertaining to watch. The staff was super helpful and kind. ##### Emily Stayed 3 nights in Oct 2024 Verified ### 8/10 Good #### Pui Kim 26 Feb 2025 Liked: Cleanliness, staff & service The staff were very polite and sweet. Things required in the rooms: - better shower head - hook for face and hand towel by the sink ##### Pui Kim Stayed 5 nights in Feb 2025 Verified ### 10/10 Excellent #### Verified traveller 14 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities #### Value option! A great budget option for a traveler who doesn't need a lot of amenities. Quiet, tranquil, and clean. ##### Verified traveller Stayed 5 nights in Dec 2024 Verified ### 10/10 Excellent #### ibis 26 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I love the property clean and new, I love doing wakeboarding, I love Otis junior the dog . I dont like the equipment for wakeboarding, its a very expensive sport and the boards, biddings, safe jackets everything for it is very old and they are all broken ##### ibis Stayed 3 nights in Oct 2025 Verified ### 10/10 Excellent #### Abigail 8 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities Perfectly clean and new. Staff were very welcoming and helpful. Perfect location to watch the JOYA Cirque show. Amazing value for money ##### Abigail Stayed 1 night in Nov 2023 Verified ### 10/10 Excellent #### Kimberly 24 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful spot with some cool water boarding activities. Room was great. They need to open the restaurant. That was the only draw back. ##### Kimberly Stayed 1 night in Mar 2024 Verified ### 10/10 Excellent #### Emma 27 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I was pleasantly surprised at how nice my room was with a newer smart TV, stylish room and bathrooms. Excellent AC. It is off the main highway on the opposite side from the ocean. Cannot see from the road, but the signage was good. Staff was kind and helpful. And for the price it was SUPER great. ##### Emma Stayed 1 night in Mar 2024 Verified ### 10/10 Excellent #### Richard 29 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It wasn't where the map indicated, and coming in late at night was dark.... But the staff waited for us for a late arrival (11:00pm) and helped us to our room. Room and accomodations were outstanding! Everything made more sense in the daylight when we left. ##### Richard Stayed 1 night in Dec 2023 Verified ### 8/10 Good #### Peter 18 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We liked that a staff member met us at our car when we arrived after dark. This hotel is indeed quiet and the room configuration was interesting. Great location for us as we needed to stay in-between Playa and Puerto Morelos. The only thing I definitely didn’t like was Internet signal strength at room #3\. Signal was so weak I had to re-connect about (it seemed) every 10 minutes. ##### Peter Stayed 1 night in Feb 2024 Verified ### 10/10 Excellent #### Pamela 7 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super clean. Reasonable Rate. Seeing is believing. At first, we were alarmed at the Mayan Water Hotel. Maps turned us around and the entrance was very minimalist. We thought is was closed. Once we checked in, however, it was fantastic. The cleanest room we stayed in in Mexico! It was very quiet, not what you'd expect on that stretch. We stayed our last night, between Tulum and Cancun. While there is no restaurant on the premises, it was just a short drive to lots of options! It was a good "break" away from the go-go-go we'd been on, trying to do as much as possible. We aren't sure how we happened to get a room there, but lucky us! ##### Pamela Stayed 1 night in Dec 2023 Verified ### 10/10 Excellent #### Pablo 8 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Very nice hotel with a cable park ##### Pablo Stayed 4 nights in Jan 2026 Verified ### 10/10 Excellent #### elias 13 Mar 2023 Liked: Staff & service, amenities, property conditions & facilities Nice place to relax Very quiet ##### elias Verified ### 10/10 Excellent #### ALBA 1 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ##### ALBA Stayed 1 night in May 2025 Verified ### 10/10 Excellent #### Robert 26 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The wakeboarding was awesome and the staff was so helpful and friendly. ##### Robert Stayed 15 nights in Jan 2023 Verified ### 10/10 Excellent #### Ibis 20 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very nice 👍 ##### Ibis Stayed 3 nights in Jun 2025 Verified ### 10/10 Excellent #### Veronica 1 Mar 2023 Liked: Cleanliness, amenities, property conditions & facilities If you are looking for a relaxing stay, stay here!!! So peaceful away from the loud crowds! Perfect for families who want peace and quiet❤️ ##### Veronica Stayed 5 nights in Feb 2023 Verified ### 6/10 Okay #### Somayaji 9 Jan 2024 Liked: Amenities Wonderful stay if you want peace and quiet. For the rest ( fun, joy, food, play) look elsewhere ##### Somayaji Stayed 4 nights in Dec 2023 Verified ### 2/10 Terrible #### Lovepreet Singh 6 Nov 2025 Disliked: Cleanliness, property conditions & facilities Terrible experience ##### Lovepreet Singh Stayed 1 night in Oct 2025 Verified ### 8/10 Good #### Nigel 10 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very helpful staff, nice room. Restaurant services limited. The water park was quite empty. Good location for a visit to Joya, Cirque du Soleil ##### Nigel Stayed 1 night in Feb 2023 Verified ### 10/10 Excellent #### Yolanda 8 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel And staff are amazing and very helpful. They do have a restaurant within the hotel that’s open till 6 PM which serves good burgers. Hotel room was very clean. Only issue is that it is 20 minutes before Playa Del Carmen which i was not aware of, but other than that it is very quiet. ##### Yolanda Stayed 1 night in Feb 2023 Verified ### 8/10 Good #### ibis 13 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is amazing… but that’s a wakeboard place so you could improve the conditions for wakeboarding. The equipment is horrible, horrible it’s not even usable, you should buy new equipment and open the beginner side… thank you ##### ibis Stayed 8 nights in Aug 2025 Verified ### 6/10 Okay #### Sherrie 12 Feb 2024 Liked: Cleanliness, property conditions & facilities, room comfort We found the place very clean but lacking services. ##### Sherrie Stayed 1 night in Feb 2024 ### Expedia's Latest Trends ### Hotels > - [Grand Palladium Colonial Resort & Spa All Inclusive](https://www.expedia.co.uk/Kantenah-Hotels-Grand-Palladium-Colonial-Resort-Spa-All-Inclusive.h2802513.Hotel-Information) > - [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > - [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > - [Barcelo Maya Grand](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Grand-Resort.h36196998.Hotel-Information) > - 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