Title: Mayan Water Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mayan Water Hotel Lakefront hotel with water park and fitness centre ![Outdoor spa tub](https://images.trvl-media.com/lodging/77000000/76420000/76411600/76411564/f43e7744.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/77000000/76420000/76411600/76411564/555a499c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/77000000/76420000/76411600/76411564/48c2733a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/77000000/76420000/76411600/76411564/097f4255.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Gym](https://images.trvl-media.com/lodging/77000000/76420000/76411600/76411564/c3c706d0.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Mayan Water Hotel offers tropical warmth and practical amenities. Guests can relax in the rooftop garden, rejuvenate in the spa tub, or enjoy water skiing and other water sports on-site. Free in-room WiFi is available, and a coffee shop is conveniently nearby. VIP Access 8.4 Very good ## Popular amenities - Hot tub - Bar - Breakfast available - Gym - Housekeeping - Pet-friendly £72 includes taxes & fees 15 Nov - 16 Nov VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Nov 7 - Nov 8](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=76411564&PinnedHotelID=76411564&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=76411564&PinnedHotelID=76411564&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 8 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=76411564&PinnedHotelID=76411564&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=76411564&PinnedHotelID=76411564&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=76411564&PinnedHotelID=76411564&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=76411564&PinnedHotelID=76411564&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=76411564&PinnedHotelID=76411564&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=76411564&PinnedHotelID=76411564&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 2 of 2 rooms ![Minibar, desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/77000000/76420000/76411600/76411564/38bfa835.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 7.0 Good 2 reviews ### Highlights Deck/patio Air conditioning Smart TV Ceiling fan Rainfall showerhead Hairdryer Private bathroom Coffee/tea maker Deck/patio Air-conditioning Ceiling fan Hair dryer Private bathroom Rainfall showerhead - 427 sq ft - Sleeps 2 - 1 King Bed ![Basic Double Room, 2 Queen Beds | Minibar, desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/77000000/76420000/76411600/76411564/ddb5d41b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Double Room, 2 Queen Beds 8.6 Excellent 4 reviews ### Highlights Deck/patio Air conditioning Smart TV Ceiling fan Rainfall showerhead Hairdryer Private bathroom Coffee/tea maker Deck/patio Air-conditioning Ceiling fan Hair dryer Private bathroom Rainfall showerhead - 427 sq ft - Lake view - Sleeps 4 - 2 Queen Beds ## You may also like Ad ![3 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/3000000/2410000/2406400/2406344/77f93302.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Velas Riviera Maya - All Inclusive Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 9.6 Exceptional 926 reviews £918 includes taxes & fees 21 Nov - 22 Nov [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Grand-Velas-Riviera-Maya-All-Inclusive.h2406344.Hotel-Information?chkin=2025-11-21&chkout=2025-11-22&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=dfc8c735-9a15-4f3a-b9be-0d38c111c4ad&top_cur=GBP) Ad ![Aerial view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/910000/906300/906203/5755f091_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Zilara Riviera Maya Adults Only All Inclusive Riviera Maya - Pool - Hot tub - All-inclusive - Spa 8.8 Excellent 993 reviews £381 includes taxes & fees 11 Nov - 12 Nov [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Capri-Riviera-Cancun.h906203.Hotel-Information?chkin=2025-11-11&chkout=2025-11-12&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=dfc8c735-9a15-4f3a-b9be-0d38c111c4ad&top_cur=GBP) Ad ![Outdoor pool, pool umbrellas, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/50000/41100/41060/8bc31ce0_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Playacar Palace All Inclusive Playacar - Pool - Breakfast included - All-inclusive - Spa 8.8 Excellent 1,000 reviews £363 includes taxes & fees 18 Nov - 19 Nov [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Playacar-Palace-All-Inclusive.h41060.Hotel-Information?chkin=2025-11-18&chkout=2025-11-19&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=dfc8c735-9a15-4f3a-b9be-0d38c111c4ad&top_cur=GBP) Ad ![6 restaurants, breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/2000000/1900000/1897500/1897464/35f1d843.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive Riviera Maya - Pool - Hot tub - All-inclusive - Parking included 7.0 Good 18 reviews [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hacienda-Tres-Rios-Resort-Spa-Nature-Park-All-Inclusive.h1897464.Hotel-Information?chkin=2025-11-21&chkout=2025-11-22&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=dfc8c735-9a15-4f3a-b9be-0d38c111c4ad&top_cur=GBP) Ad ![7 outdoor pools, pool umbrellas, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1970000/1966300/1966239/df1348bb_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Fives Beach Hotel - Á la Carte All Inclusive The Fives - Pool - Hot tub - All-inclusive - Spa 8.2 Very good 1,000 reviews £317 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information?chkin=2025-12-1&chkout=2025-12-2&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=dfc8c735-9a15-4f3a-b9be-0d38c111c4ad&top_cur=GBP) Ad ![Outdoor pool, free pool cabanas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/102000000/101260000/101254700/101254610/3c4fe381_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Beachfront by The Fives Hotels - A la Carte All Inclusive Adults Only Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 9.6 Exceptional 107 reviews £480 includes taxes & fees 12 Nov - 13 Nov [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Beachfront-By-The-Fives-Hotels.h101254610.Hotel-Information?chkin=2025-11-12&chkout=2025-11-13&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=dfc8c735-9a15-4f3a-b9be-0d38c111c4ad&top_cur=GBP) Ad ![Outdoor pool](https://images.trvl-media.com/lodging/20000000/19140000/19138900/19138867/d643cec7.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Fives Downtown Hotel - Curio Collection by Hilton Downtown Playa del Carmen - Pool - Spa - Pet-friendly - Free WiFi 8.8 Excellent 675 reviews £106 includes taxes & fees 11 Nov - 12 Nov [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Downtown-Hotel-Residences.h19138867.Hotel-Information?chkin=2025-11-11&chkout=2025-11-12&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=dfc8c735-9a15-4f3a-b9be-0d38c111c4ad&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Grand-Mayan-Water.h76411564.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Grand-Mayan-Water.h76411564.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.75904%2C-86.97131&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=rlm3lAOREMDQ63YuErTK4wqOr2M=) Carr. Federal Cancun - Playa del Carmen, KM 50, Playa del Carmen, QROO, 77710 #### What's nearby - Playa Paraiso Golf Course - 11 min walk - 0.6 miles - Paradise Beach - 19 min walk - 1.0 mile - Cirque du Soleil Boutique at Vidanta Riviera Maya - 1 min drive - 0.7 miles - Maroma Beach - 8 min drive - 2.7 miles - Tres Rios Ecopark - 13 min drive - 6.8 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 36 min drive #### Restaurants - ‪La Laguna - ‬6 min drive - ‪Restaurante La Plaza - ‬16 min walk - ‪Lobby Bar Acuarium - ‬15 min walk - ‪Snake Bar At Iberostar Maya - ‬17 min walk - ‪Star Café - ‬12 min walk ## About this property ### Mayan Water Hotel Hotel near Tres Rios Ecopark Close to Cirque du Soleil Boutique at Vidanta Riviera Maya, Mayan Water Hotel provides a rooftop terrace, a coffee shop/cafe and a garden. For some rest and relaxation, visit the hot tub. Enjoy the gym, as well as activities such as waterskiing. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as an arcade/games room and an outdoor entertainment area. Other perks at this hotel include: - Free self-parking - Cooked-to-order breakfast (surcharge), a water park (surcharge) and coworking spaces - Outdoor furniture, a billiards/pool table and a vending machine Room features All guest rooms at Mayan Water Hotel feature perks, such as first-run films and laptop-friendly workspaces, in addition to amenities, such as free WiFi and air conditioning. More conveniences in all rooms include: - Rainfall showers and hairdryers - 43-inch Smart TVs with Netflix, streaming services and premium channels - Decks/patios, wardrobes/cupboards and first-run films ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/121000000/120310000/120309800/120309709/bbd50aa7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### MK Beach playa del carmen Downtown Playa del Carmen - Pool - Pet-friendly - Free WiFi - Air conditioning 10 Exceptional 4 reviews £22 includes taxes & fees 8 Nov - 9 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=120309709&PinnedHotelID=120309709&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/16000000/16000000/15990100/15990017/25c74d6c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel52 Luis Donaldo Colosio - Pool - Spa - Parking included - Free WiFi 8.2 Very good 633 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=15990017&PinnedHotelID=15990017&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/93000000/92930000/92927400/92927360/5c9e800a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sofía by Bunik Downtown Playa del Carmen - Pool - Spa - Free WiFi - Air conditioning 8.8 Excellent 1,580 reviews £34 includes taxes & fees 13 Nov - 14 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=92927360&PinnedHotelID=92927360&HadPinnedHotel=true®ionId=-1&adults=2) ![Sun deck](https://images.trvl-media.com/lodging/19000000/18960000/18953400/18953301/a1e32584.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Grand Fifty Suites Luis Donaldo Colosio - Pool - Kitchen - Free WiFi - Air conditioning 8.8 Excellent 797 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=18953301&PinnedHotelID=18953301&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/10000000/9120000/9118800/9118779/a012a9b7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Beach House Hotel Downtown Playa del Carmen - Free WiFi - Air conditioning - Housekeeping - 24/7 front desk 7.8 Good 476 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=9118779&PinnedHotelID=9118779&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior detail](https://images.trvl-media.com/lodging/30000000/29390000/29381000/29380961/f3c96aff.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express & Suites Playa Del Carmen by IHG Downtown Playa del Carmen - Pool - Breakfast included - Parking included - Free WiFi 9.0 Wonderful 1,001 reviews £82 includes taxes & fees 11 Nov - 12 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=29380961&PinnedHotelID=29380961&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/101000000/100940000/100933500/100933457/148b9d36.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Maca Downtown Playa del Carmen - Pool - Pet-friendly - Free WiFi - Air conditioning 8.4 Very good 16 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=100933457&PinnedHotelID=100933457&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 10:00 PM, pool loungers](https://images.trvl-media.com/lodging/10000000/9800000/9794300/9794206/3ff2fdd0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quinta Margarita, Boho Chic Hotel Downtown Playa del Carmen - Pool - Breakfast included - Free WiFi - Air conditioning 9.0 Wonderful 601 reviews £60 includes taxes & fees 24 Nov - 25 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=9794206&PinnedHotelID=9794206&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, pool umbrellas](https://images.trvl-media.com/lodging/6000000/5160000/5151400/5151337/cecdbc97.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Pasion Hotel Boutique by Bunik Downtown Playa del Carmen - Pool - Parking included - Free WiFi - Restaurant 9.0 Wonderful 1,248 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=5151337&PinnedHotelID=5151337&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/50000000/49310000/49302700/49302601/3bcddcca.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Heaven Hotel Playa del Carmen - Pool - Kitchen - Washer - Dryer 9.6 Exceptional 135 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=49302601&PinnedHotelID=49302601&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Free secured self parking on site ### Food and drink - Daily cooked-to-order breakfast available 9:30 AM to noon for a fee: MXN 120 to 250 for adults and MXN 120 to 250 for children - A bar/lounge - A coffee shop/cafe - A restaurant - Hosted evening meal available daily for a fee of MXN 200 - Snack bar/deli ### Things to do - Arcade/game room - Billiards/pool table - Gym - Hot tub - Water park - Water skiing - Water sports equipment ### Family friendly - Arcade/game room - Snack bar/deli - Water park (surcharge) ### Conveniences - Limited-hour front desk - Vending machine ### Guest services - Concierge services - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance ### Business services - Coworking space ### Outdoors - Garden - On a lake - Outdoor entertainment area - Outdoor furniture - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Lever door handles - Tile flooring in room - Upper floors accessible by stairs only ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer - Rainfall showerhead - Shower - Towels provided ### Entertainment - 43-inch smart TV with premium digital channels - First-run films - Netflix - Streaming services ### Food and drink - Coffee/tea maker - Espresso maker - Minibar ### More - Access via exterior corridors - Air conditioning - Ceiling fan - Desk - Electrical adapters - Laptop workspace - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 9:30 PM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions The front desk is open daily from 9:00 AM - 9:30 PM Guests will receive an email within 7 days before arrival with check-in instructions; front desk staffed during limited hours This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation ### Access methods Front desk (limited hours) ### Pets Pets are allowed for an extra charge of MXN 600, per pet, per night, plus a deposit of MXN 2500 per stay Service animals are welcome, and are exempt from fees Welcoming dogs only 1 total (up to 17 kg per pet) Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 120 to 250 for adults and MXN 120 to 250 for children - Pet deposit: MXN 2500 per stay - Pet fee: MXN 600 per pet, per night - Service animals are exempt from fees - Hosted evening meal: MXN 200 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Grand Mayan Water Mayan Water Hotel Hotel Mayan Water Hotel Playa del Carmen Mayan Water Hotel Hotel Playa del Carmen ## Frequently asked questions ### Is Mayan Water Hotel pet-friendly? > Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 17 kg per pet. There's a deposit of MXN 2500 per stay and a fee of MXN 600 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much does it cost to stay at Mayan Water Hotel? > As of 7 Nov 2025, prices found for a 1-night stay for 2 adults at Mayan Water Hotel on 15 Nov 2025 start from £72.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Grand-Mayan-Water.h76411564.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Mayan Water Hotel? > Self-parking is free at this property. ### What time is check-in at Mayan Water Hotel? > Check-in start time: 3:00 PM; check-in end time: 9:30 PM. After-hours check-in is not available. ### What time is check-out at Mayan Water Hotel? > Checkout is at noon. ### Where is Mayan Water Hotel located? > Situated near the airport, this hotel is 5.6 mi (9 km) from Tres Rios Ecopark, and within 12 mi (20 km) of Gran Coyote Golf and Mamitas Beach. Quinta Avenida and Playa del Carmen Main Beach are also within 12 mi (20 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Mayan Water Hotel Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 48 8 - Good 20 6 - Okay 6 4 - Poor 3 2 - Terrible 8 ### 9.0/10 Cleanliness ### 8.8/10 Staff & service ### 8.0/10 Amenities ### 8.8/10 Property conditions & facilities ### 8.4/10 Eco-friendliness ### 2/10 Terrible #### Lovepreet Singh 6 Nov 2025 Disliked: Cleanliness, property conditions & facilities Terrible experience ##### Lovepreet Singh Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Ibis 20 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very nice 👍 ##### Ibis Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Veronica 1 Mar 2023 Liked: Cleanliness, amenities, property conditions & facilities If you are looking for a relaxing stay, stay here!!! So peaceful away from the loud crowds! Perfect for families who want peace and quiet❤️ ##### Veronica Stayed 5 nights in Feb 2023 ### 10/10 Excellent #### Emilio 25 Feb 2024 All is good ##### Emilio Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Emma 27 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I was pleasantly surprised at how nice my room was with a newer smart TV, stylish room and bathrooms. Excellent AC. It is off the main highway on the opposite side from the ocean. Cannot see from the road, but the signage was good. Staff was kind and helpful. And for the price it was SUPER great. ##### Emma Stayed 1 night in Mar 2024 ### 8/10 Good #### Jacqueline 15 Mar 2023 Liked: Cleanliness, property conditions & facilities, room comfort #### Interesting Very nice place. Wanna try wake boarding with ramps. Give it a try ##### Jacqueline Stayed 1 night in Mar 2023 ### 8/10 Good #### Danny 13 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities You have to park and walk 400 meters away from the hotel. You can not park anywhere around the hotel. There were no carts to use either. Besides that the hotel was quiet. They give you a real key to unlock the door. Would I stay there again. No. ##### Danny ### 10/10 Excellent #### Pamela 7 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super clean. Reasonable Rate. Seeing is believing. At first, we were alarmed at the Mayan Water Hotel. Maps turned us around and the entrance was very minimalist. We thought is was closed. Once we checked in, however, it was fantastic. The cleanest room we stayed in in Mexico! It was very quiet, not what you'd expect on that stretch. We stayed our last night, between Tulum and Cancun. While there is no restaurant on the premises, it was just a short drive to lots of options! It was a good "break" away from the go-go-go we'd been on, trying to do as much as possible. We aren't sure how we happened to get a room there, but lucky us! ##### Pamela Stayed 1 night in Dec 2023 ### 8/10 Good #### Fidel 11 Jul 2024 Liked: Staff & service, amenities, property conditions & facilities Disliked: Cleanliness Gardens, swimming pools, restaurants, animation team, shows presented, the external visual part of the facilities, employees service on those areas, all of this excellent; I cannot say the same about rooms 5236 and 5238, the lack of maintenance accumulated over the years is evident, in 5238 the air conditioning was never operated despite having reported it and the worst was 5236 in particular infested with cockroaches, it was asked to fumigate it but the service arrived with a mild insecticide that could obviously annihilate the mosquitoes but not the cockroaches, a room change was requested and a very bad attitude from the reception staff on duty. Summary, it is a place to have a good time in the outdoor areas and restaurants, but it is not a good place to enjoy or sleep well in its rooms. ##### Fidel Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### ibis 26 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I love the property clean and new, I love doing wakeboarding, I love Otis junior the dog . I dont like the equipment for wakeboarding, its a very expensive sport and the boards, biddings, safe jackets everything for it is very old and they are all broken ##### ibis Stayed 3 nights in Oct 2025 ### 8/10 Good #### ibis 13 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is amazing… but that’s a wakeboard place so you could improve the conditions for wakeboarding. The equipment is horrible, horrible it’s not even usable, you should buy new equipment and open the beginner side… thank you ##### ibis Stayed 8 nights in Aug 2025 ### 10/10 Excellent #### ALBA 1 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ##### ALBA Stayed 1 night in May 2025 ### 10/10 Excellent #### KARLA PAULETTE 29 May 2025 Liked: Cleanliness, amenities, property conditions & facilities De verdad que bonito lugar, desde que llegamos la atención fue muy buena, la gente muy servicial y amable, las instalaciones están muy padres, todo muy limpio, la verdad la pasamos muy bien, pidan el burrito esta delicioso y si tienen suerte hay un changuito que anda por ahí libre ##### KARLA PAULETTE Stayed 1 night in May 2025 ### 10/10 Excellent #### fidel 14 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Mi estancia en Mayan Water Complex fue inmejorable. Desde el primer momento, la atención del personal fue cálida, profesional y siempre dispuesta a ayudar en todo lo necesario. Se nota el amor y la dedicación con la que cuidan cada rincón del lugar: todo está impecable, bien organizado y rodeado de una naturaleza que te invita a relajarte. Es un espacio pensado para disfrutar y sentirse en paz, ya sea que vengas a practicar wakeboard o simplemente a desconectarte. ¡Una experiencia que definitivamente quiero repetir! ##### fidel Stayed 1 night in May 2025 ### 10/10 Excellent #### Federico 11 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es un excelente lugar, es muy tranquilo el servicio es muy bueno, la comida esta muy buena y está cerca de Playa del Carmen. ##### Federico Stayed 1 night in May 2025 ### 2/10 Terrible #### Antoniel 4 May 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Horrible no vayan nunca Horrible experiencia. Deberian cerrar este hotel ##### Antoniel Stayed 1 night in May 2025 ### 2/10 Terrible #### Antoniel 3 May 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Estafa No pude llegar. Intente ponerme en contacto con el hotel pero jamas lo logre ##### Antoniel Stayed 3 nights in Apr 2025 ### 8/10 Good #### Armando 26 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente atención con el personal ##### Armando Stayed 1 night in Feb 2025 ### 8/10 Good #### Pui Kim 26 Feb 2025 Liked: Cleanliness, staff & service The staff were very polite and sweet. Things required in the rooms: - better shower head - hook for face and hand towel by the sink ##### Pui Kim Stayed 5 nights in Feb 2025 ### 8/10 Good #### Verified traveller 25 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Todo estuvo muy bien a excepción de la señora del servicio de limpieza que se ponia afuera de mi puerta a hablar por telefono y gritaba y me desperto varias veces ##### Verified traveller Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Rene 8 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Propre et tranquille personnel acceuillant ##### Rene Stayed 26 nights in Jan 2025 ### 10/10 Excellent #### Pawel 1 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The best cable wakeboarding place in Mexico. Very quiet place in the jungle with planty of wild animals like monkeys, birds ( we met even family of Tucans ! ) Beautiful place. ##### Pawel Stayed 1 night in Jan 2025 ### 4/10 Poor #### Elena 26 Jan 2025 Disliked: Cleanliness, staff & service, amenities Parece que tiene piscina en las fotografías del alojamiento, pero en realidad no tiene. Tiene un jacuzzi minúsculo que la chica de recepción (muy antipática y poco servicial, por cierto) no quiso abrirlo para mi hijo y para mí. El "restaurante" (por decirlo de alguna forma) muy pobre: muy caro y no tenían de nada. La actitud de las camareras horrible porque dejaban clarísimo que no tenían ganas ningunas de trabajar. ##### Elena Stayed 1 night in Dec 2024 ### 4/10 Poor #### Cuauhtemoc 23 Jan 2025 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service, amenities Le recepcionista poco cortes y mal encarada ##### Cuauhtemoc Stayed 3 nights in Jan 2025 ### 6/10 Okay #### Cuauhtemoc 17 Jan 2025 Disliked: Staff & service, amenities Lo único fue el personal de limpieza de ahí en fuera la atención fue mala sobre todo la de recepción mal encargada ##### Cuauhtemoc Stayed 1 night in Jan 2025 ## Expedia's Latest Trends ### Hotels > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Bahia Principe Grand Coba - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Grand-Coba-All-Inclusive.h1414071.Hotel-Information) > > [Haven Riviera Cancun - All Inclusive - Adults Only](https://www.expedia.co.uk/Cancun-Hotels-Haven-Riviera-Cancun-Resort-SPA-All-Inclusive-Adults-Only.h23092201.Hotel-Information) > > [Grand Palladium Select Costa Mujeres - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Grand-Palladium-Costa-Mujeres-Resort-Spa-All-Inclusive.h23056532.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Bahia Principe Grand Tulum - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Grand-Tulum-Newly-Renovated.h870784.Hotel-Information) > > [Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All](https://www.expedia.co.uk/Cancun-Hotels-Margaritaville-Island-Reserve-Riviera-C.h38812307.Hotel-Information) > > [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > > [Dreams Aventuras Riviera Maya - All Inclusive](https://www.expedia.co.uk/Puerto-Aventuras-Hotels-Dreams-Aventuras-Riviera-Maya-All-Inclusive.h659684.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.co.uk/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Moon Palace The Grand Cancun - All-inclusive](https://www.expedia.co.uk/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information) > > [Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Luxury-Sian-Kaan-Adults-Only-All-Inclusive.h4093165.Hotel-Information) > > [Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only](https://www.expedia.co.uk/Cancun-Hotels-Hideaway-At-Royalton-Riviera-Cancun-Resort-Spa-Adults-Only-All-Inclusive.h8825616.Hotel-Information) > > [Bahia Principe Luxury Akumal - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Luxury-Akumal-All-Inclusive.h869980.Hotel-Information) > > [Barceló Maya Riviera - Adults Only - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Riviera-Adults-Only.h36023215.Hotel-Information) > > [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > > [TRS Coral Hotel - Adults Only - All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-TRS-Coral-Hotel-Adults-Only-All-Inclusive.h23056533.Hotel-Information) > > [Catalonia Royal Tulum Adults Only - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Catalonia-Royal-Tulum-Adults-Only-All-Inclusive.h892175.Hotel-Information) > > [El Dorado Seaside Palms, Catamaran, Ecoturistic Ranch , All & More Inclusive - Adults Only](https://www.expedia.co.uk/Kantenah-Hotels-El-Dorado-Seaside-Palms-Adults-Only.h17568314.Hotel-Information) > > [Akumal Bay Beach & Spa Resort](https://www.expedia.co.uk/Akumal-Hotels-Akumal-Bay-Beach-Wellness-Resort-All-Inclusive.h8717087.Hotel-Information) > > [Barceló Maya Palace - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Palace-All-Inclusive.h1749343.Hotel-Information) > > [Barceló Maya Beach - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Beach-All-Inclusive.h804595.Hotel-Information) > > [Moon Palace Cancun - All-Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Moon-Palace-Cancun-All-Inclusive.h428588.Hotel-Information) > > [Sensira Resort & Spa Riviera Maya – All Inclusive](https://www.expedia.co.uk/Puerto-Morelos-Hotels-Sensira-Resort-Spa.h60598682.Hotel-Information) > > [TRS Yucatan Hotel - Adults Only - All Inclusive](https://www.expedia.co.uk/Kantenah-Hotels-TRS-Yucatan-Hotel-Adults-Only-All-Inclusive.h2057731.Hotel-Information) > > [Barceló Maya Colonial - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Colonial-All-Inclusive.h1348113.Hotel-Information) > > [Hilton Cancun, an All-Inclusive Resort](https://www.expedia.co.uk/Cancun-Hotels-Hilton-Cancun.h57171807.Hotel-Information) > > [Grand Palladium Kantenah Resort & Spa All Inclusive](https://www.expedia.co.uk/Kantenah-Hotels-Grand-Palladium-Kantenah-Resort-Spa-All-Inclusive.h889965.Hotel-Information) > > [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.co.uk/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information)