Title: Hotel Banana Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Banana Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen Hotel with an outdoor pool, steps from Quinta Avenida ![Front of property](https://images.trvl-media.com/lodging/19000000/18670000/18666400/18666357/w2869h3169x0y0-4c16c902.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe King Room with Balcony and City Views | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/19000000/18670000/18666400/18666357/287d5ce9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property – evening/night](https://images.trvl-media.com/lodging/19000000/18670000/18666400/18666357/4ff44c96.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Check-in/check-out kiosk](https://images.trvl-media.com/lodging/19000000/18670000/18666400/18666357/dff910bc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/19000000/18670000/18666400/18666357/d223aa35.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Banana Boutique & Spa by Paradise Hotels sits near the vibrant Quinta Avenida in Playa del Carmen. Guests appreciate the outdoor pool and smoke-free environment after spending time at nearby Mamitas Beach or Playa del Carmen Main Beach. 7.6 Good ## Popular amenities - Spa - Pool - Housekeeping - 24/7 front desk - Air conditioning - Free WiFi £25 includes taxes & fees 19 Nov - 20 Nov ## Room options ### Check availability for these dates Tonight [Nov 18 - Nov 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=18666357&PinnedHotelID=18666357&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=18666357&PinnedHotelID=18666357&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 19 - Nov 20](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=18666357&PinnedHotelID=18666357&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=18666357&PinnedHotelID=18666357&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=18666357&PinnedHotelID=18666357&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=18666357&PinnedHotelID=18666357&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=18666357&PinnedHotelID=18666357&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=18666357&PinnedHotelID=18666357&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/19000000/18670000/18666400/18666357/62b3cb2b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room -5 guests- Standard - 322 sq ft - Sleeps 5 ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/19000000/18670000/18666400/18666357/b7bcac37.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard - 376 sq ft - Sleeps 2 ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/19000000/18670000/18666400/18666357/76da3b2b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room Standard - 322 sq ft - Sleeps 4 ![Deluxe King Room with Balcony and City Views | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/19000000/18670000/18666400/18666357/29d78dbc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King Room with Balcony and City Views 8.0 Very good 4 reviews ### Highlights Air conditioning TV Ceiling fan Private bathroom Rainfall showerhead Free bottled water Cable channels Daily housekeeping - 215 sq ft - City view - Sleeps 2 - 1 King Bed ![Deluxe Double Room with Balcony and City Views | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/19000000/18670000/18666400/18666357/3b06aeb0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room with Balcony and City Views ### Highlights Air conditioning TV Ceiling fan Private bathroom Rainfall showerhead Free bottled water Cable channels Daily housekeeping - 269 sq ft - City view - Sleeps 4 - 2 Queen Beds ## You may also like Ad ![3 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/3000000/2410000/2406400/2406344/77f93302.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Velas Riviera Maya - All Inclusive Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 9.6 Exceptional 927 reviews £915 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Grand-Velas-Riviera-Maya-All-Inclusive.h2406344.Hotel-Information?chkin=2025-12-1&chkout=2025-12-2&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=77b4eec8-83aa-4775-9dc0-798e1bfe70e8&top_cur=GBP) Ad ![Outdoor pool](https://images.trvl-media.com/lodging/20000000/19140000/19138900/19138867/d643cec7.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Fives Downtown Hotel - Curio Collection by Hilton Downtown Playa del Carmen - Pool - Spa - Pet-friendly - Free WiFi 8.8 Excellent 680 reviews £109 includes taxes & fees 26 Nov - 27 Nov [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Downtown-Hotel-Residences.h19138867.Hotel-Information?chkin=2025-11-26&chkout=2025-11-27&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=77b4eec8-83aa-4775-9dc0-798e1bfe70e8&top_cur=GBP) Ad ![7 outdoor pools, pool umbrellas, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1970000/1966300/1966239/df1348bb_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Fives Beach Hotel - Á la Carte All Inclusive The Fives - Pool - Hot tub - All-inclusive - Spa 8.2 Very good 1,000 reviews £301 includes taxes & fees 4 Dec - 5 Dec [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information?chkin=2025-12-4&chkout=2025-12-5&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=77b4eec8-83aa-4775-9dc0-798e1bfe70e8&top_cur=GBP) Ad ![Outdoor pool, free pool cabanas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/102000000/101260000/101254700/101254610/3c4fe381_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Beachfront by The Fives Hotels - A la Carte All Inclusive Adults Only Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 9.6 Exceptional 109 reviews £460 includes taxes & fees 9 Dec - 10 Dec [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Beachfront-By-The-Fives-Hotels.h101254610.Hotel-Information?chkin=2025-12-9&chkout=2025-12-10&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=77b4eec8-83aa-4775-9dc0-798e1bfe70e8&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Banana-Boutique-Hotel.h18666357.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Banana-Boutique-Hotel.h18666357.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.63345%2C-87.06765&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=cnH5X_-gSv5QeRcOrfQ2YBse1o8=) Calle 32, Quinta Avenida, Playa del Carmen, QROO, 77710 #### What's nearby - Quinta Avenida - 1 min walk - 0.1 miles - Mario Villanueva Stadium Madrid - 2 min walk - 0.1 miles - Playa del Carmen Main Beach - 5 min walk - 0.3 miles - Mamitas Beach - 5 min walk - 0.3 miles - Quinta Alegría Shopping Mall - 5 min walk - 0.3 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive #### Restaurants - ‪Chez Céline - ‬1 min walk - ‪Quinta De Piedra - ‬1 min walk - ‪TieRra Cocina Creativa - ‬1 min walk - ‪Kampai - ‬1 min walk - ‪Ah Cacao Chocolate Café - ‬1 min walk ## About this property ### Hotel Banana Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen Hotel near Quinta Avenida Close to Mamitas Beach and Playa del Carmen Main Beach, Hotel Banana Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen has plenty to offer. Guests can connect to free in-room WiFi. You'll also enjoy perks such as: - An outdoor pool - A 24-hour front desk, smoke-free property and tour/ticket information Room features All guest rooms at Hotel Banana Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen feature thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and free bottled water. More amenities include: - Bathrooms with rainfall showers and free toiletries - 32-inch TVs with cable channels - Ceiling fans and daily housekeeping ## Similar properties ![Rooftop terrace](https://images.trvl-media.com/lodging/93000000/92930000/92927400/92927360/5c9e800a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sofía by Bunik Downtown Playa del Carmen - Pool - Spa - Free WiFi - Air conditioning 8.8 Excellent 1,609 reviews £32 includes taxes & fees 24 Nov - 25 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=92927360&PinnedHotelID=92927360&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/2000000/1150000/1141300/1141205/c260a12a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Caribbean Paradise Hotel & Spa - 5th Avenue Downtown Playa del Carmen - Pool - Spa - Free WiFi - Air conditioning 7.4 Good 776 reviews £37 includes taxes & fees 25 Nov - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Things to do - Outdoor pool ### Family friendly - Outdoor pool ### Conveniences - 24-hour front desk ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Beach cabanas (surcharge) ### Spa - Spa services ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only - Well-lit path to entrance ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - 32-inch TV with cable channels ### Food and drink - Free bottled water ### More - Air conditioning - Ceiling fan ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Late check-in fee for check-in between noon and 3:00 PM Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation You will be asked to provide the property with a copy of your government-issued photo ID after booking ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cleaning fee: MXN 50 per accommodation, per night. We have included all charges provided to us by the property. ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-in fee for check-in between noon and 3:00 PM - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a smoke detector If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Banana Hotel Playa del Carmen Hotel Banana Boutique Dive Center Playa del Carmen Hotel Banana Boutique Dive Center Banana Boutique Dive Center Playa del Carmen Banana Boutique Dive Center Hotel Hotel Banana Boutique & Dive Center Playa del Carmen Playa del Carmen Hotel Banana Boutique & Dive Center Hotel Hotel Hotel Banana Boutique & Dive Center Hotel Banana Boutique & Dive Center Playa del Carmen Banana Hotel Banana Dive Center Del Carmen ## Frequently asked questions ### Does Hotel Banana Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Hotel Banana Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen? > As of 18 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Banana Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen on 19 Nov 2025 start from £25.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Banana-Boutique-Hotel.h18666357.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hotel Banana Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel Banana Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen? > This property doesn't offer parking. ### What time is check-in at Hotel Banana Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen? > Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from noon to 3:00 PM for a fee. ### What time is check-out at Hotel Banana Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen? > Checkout is at noon. Late check-out is available for a fee (subject to availability). ### Where is Hotel Banana Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen located? > Located in Downtown Playa del Carmen, this hotel is within a 10-minute walk of Quinta Avenida, Playa del Carmen Main Beach and Mamitas Beach. Playacar Beach and Playa del Carmen Maritime Terminal are also within 1 mile (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Banana Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 57 8 - Good 38 6 - Okay 22 4 - Poor 7 2 - Terrible 20 ### 8.4/10 Cleanliness ### 8.4/10 Staff & service ### 7.2/10 Amenities ### 7.6/10 Property conditions & facilities ### 7.8/10 Eco-friendliness ### 8/10 Good #### Andrei 8 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice place ##### Andrei Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Marcela 20 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super courteous staff Neat areas Location wonderful Comfortable bed ##### Marcela Stayed 18 nights in May 2025 ### 6/10 Okay #### Raul 13 Aug 2025 Liked: Staff & service, amenities Bed was great But the internet was terrible ##### Raul Stayed 7 nights in Aug 2025 ### 10/10 Excellent #### Jonathan 31 Jan 2025 Liked: Cleanliness, property conditions & facilities Nice hotel good location ##### Jonathan Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Nieves 1 May 2025 Liked: Cleanliness, staff & service I stayed at Hotel Banana 7 nights with my daughter and we both loved the place. The staff is very nice and helpful. The place is a little outdated, but it has everything you need. ##### Nieves Stayed 7 nights in Apr 2025 ### 10/10 Excellent #### Niles 5 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Stuff was great and the room was as expected ##### Niles Stayed 6 nights in Mar 2025 ### 10/10 Excellent #### Darrell 16 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities It's a little loud from the bar below but it well worth it. It could have just been the room I was in. ##### Darrell Stayed 1 night in May 2025 ### 10/10 Excellent #### Carlos 8 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities No parking but it was worth the location ##### Carlos ### 8/10 Good #### Verified traveller 6 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Pleasant stay and super staff all around ##### Verified traveller Stayed 4 nights in Mar 2021 ### 6/10 Okay #### Kimberly 28 Dec 2024 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Live bands every night so lots of Rhythm and music until the early morning. ##### Kimberly Stayed 7 nights in Dec 2024 ### 10/10 Excellent #### Eli 27 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great location . Downstairs you have your pick of 2 great restaurants/ bars. Across the street is great bakery. ##### Eli Stayed 2 nights in Jan 2024 ### 6/10 Okay #### Yahaira 21 Oct 2025 Disliked: Amenities The only thing going for this place was location, the check in process was ok. Had to pay an extra $120 pesos for cleaning or something. But the rest of the amenities is not up to par first off you walk in there’s no elevator so I think it says it in the description. Second I stayed in 20 one walked in barely any light had somebody come in confirmed there’s no extra light inside the room to see the curtains were dirty. There is no little mini fridge for any possible cold drinks to be stored. The toilet button was hard to flush. No hair dryer. They charge you it u stain any towels or bedding. No FREE parking like it says , this was so disappointing because it says they had. You have to park in the side of the street , it’s 10 pesos per hour. Parking fee is from 9 am to 10 pm. So I had to plan my days based on this. It was annoying to have to come back and put money since it only allowed you to do 6 hours at a time.the pool ? What pool , it’s like a Jacuzzi that was not maintained it’s on top or the roof , the area is not well kept. The second floor common area the cushions are dirty , stained. Over all the simple things like hair dryer and mini fridge and just not keeping the property nice , I wouldn’t go back. ##### Yahaira Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Joseph 2 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities It was pretty fun. I stayed here for a month. There was always something to do around the corner. I enjoyed how convenient it was. And you were right around on fifth so you can hear and see all the activities and not be too far from them. And they had a great restaurant called La Tierra underneath. ##### Joseph Stayed 24 nights in Nov 2024 ### 10/10 Excellent #### Maria 19 Mar 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The reception person Gaston very pleasant and professional. ##### Maria Stayed 2 nights in Mar 2023 ### 2/10 Terrible #### Daniel 25 Oct 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities To Noisy, in five days of my stay they only clean our room once. ##### Daniel Stayed 5 nights in Oct 2024 ### 2/10 Terrible #### ana 13 Oct 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Horrible and dirty Horrible, horrible, horrible please stay somewhere else ##### ana Stayed 1 night in Oct 2022 ### 6/10 Okay #### Pedro 14 Apr 2023 good ##### Pedro Stayed 4 nights in Apr 2023 ### 10/10 Excellent #### Verified traveller 21 Feb 2024 The hotel was delightful note that its stairs only. Also it’s located right in the action for entertainment and shopping so noice level in evenings are high. But l was on rooftop very cozy. Air conditioner was perfect. Plug outlets were what l needed for Canada. I highly recommend if you don’t mind the noise. ##### Verified traveller Stayed 7 nights in Feb 2024 ### 8/10 Good #### Habib 5 Jan 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### It’s nice It was a nice hotel other then the reception didn’t speak English I cancelled once night and was charged and I was told I wouldn’t be charged. Location is good but they need staff who can communicate properly ##### Habib Stayed 2 nights in Dec 2020 ### 6/10 Okay #### Ananda 5 Mar 2023 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities It's so loud, right downtown. Also.. no pool, They need to update the images ##### Ananda Stayed 1 night in Mar 2023 ### 4/10 Poor #### Vitor 31 Mar 2024 Disliked: Amenities, property conditions & facilities The location is good, but Wifi doesn't work well, none of the windows are sound proof, impossible to sleep at night, there is a restaurant at the first floor with live music and few meters away there is a night club, so if you want a chill place to sleep, I don't recommend it. ##### Vitor Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Nathan 26 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities Giving this high marks not because it's an amazing luxury resort, but for the price and what it is - excellent place to stay in Play del Carmen. Notes - it's right in the heart of the main strip so it is loud with club/bar noise at night, no two ways about it. But for the price and location you can't beat it. central and walkable to everything, easy walk to beach and all that 5th AVE has to offer. It's clean and felt safe, but is no frills. Looking for a low-cost trip to Play Del Carmen then this is it. Don't expect luxury, but for the price - it was great. ##### Nathan Stayed 5 nights in Feb 2024 ### 6/10 Okay #### Joseph 30 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities This definitely is not the Hotel's fault. But fair warning before booking: There is a bar downstairs that may or may not have a live band. So unless you are a part animal and stay up until they leave at 1 a.m. I would not recommend. ##### Joseph Stayed 1 night in Dec 2023 ### 2/10 Terrible #### Juan 19 Feb 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities bat internet coneccion duty taus eny table and cheer in the room bery bery noise bat experinse ##### Juan Stayed 1 night in Feb 2023 ### 4/10 Poor #### James 15 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities The noise from the bar was excessively loud with two bands performing nightly at the same time. The removal of the pool was quite disappointing as well from my stay before. 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