Title: 12 Bees Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=601751&destination=Playa+del+Carmen%2C+Quintana+Roo%2C+Mexico&selected=65722721&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # 12 Bees Hotel Rooftop terrace offers stunning views while the spa provides rejuvenating treatments at this beachside retreat near Playa del Carmen ## Photo gallery for 12 Bees Hotel ![Serves breakfast, lunch and dinner - 12 Bees Hotel (Playa del Carmen)](https://images.trvl-media.com/lodging/66000000/65730000/65722800/65722721/42a4a894.jpg?impolicy=resizecrop&rw=598&ra=fit) ![2 outdoor pools, pool loungers - 12 Bees Hotel (Playa del Carmen)](https://images.trvl-media.com/lodging/66000000/65730000/65722800/65722721/f6d0f0ba.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - 12 Bees Hotel (Playa del Carmen)](https://images.trvl-media.com/lodging/66000000/65730000/65722800/65722721/72110eae.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 outdoor pools, pool loungers - 12 Bees Hotel (Playa del Carmen)](https://images.trvl-media.com/lodging/66000000/65730000/65722800/65722721/6887e277.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Room | Individually decorated, individually furnished, desk, laptop workspace - 12 Bees Hotel (Playa del Carmen)](https://images.trvl-media.com/lodging/66000000/65730000/65722800/65722721/c13b0293.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies 12 Bees Hotel is steps from Playa del Carmen Main Beach. Relax on the rooftop terrace, book spa treatments, or lounge by the two outdoor pools. Enjoy a manager's reception and a coffee shop for quick refreshments. VIP Access ## Reviews 8.6 Excellent ## Popular amenities - Pool - Restaurant - Air-conditioning - Business services - Bar VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Apr 6 - Apr 7](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=65722721&PinnedHotelID=65722721&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=65722721&PinnedHotelID=65722721&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Apr 7 - Apr 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=65722721&PinnedHotelID=65722721&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=65722721&PinnedHotelID=65722721&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=65722721&PinnedHotelID=65722721&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=65722721&PinnedHotelID=65722721&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 17 - Apr 19](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=65722721&PinnedHotelID=65722721&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=65722721&PinnedHotelID=65722721&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed 3+ beds Showing 3 of 3 rooms ### View all photos for Standard Double Room, Multiple Beds ![Standard Double Room, Multiple Beds | Individually decorated, individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/66000000/65730000/65722800/65722721/3f8916df.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, Multiple Beds 8.8 Excellent 20 reviews - 231 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed and 1 Single Bed ### View all photos for Standard Room, 1 King Bed ![Standard Room, 1 King Bed | Individually decorated, individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/66000000/65730000/65722800/65722721/75871535.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 8.0 Very good 9 reviews - 231 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Family Room ![Family Room | Individually decorated, individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/66000000/65730000/65722800/65722721/c9305b46.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room - 301 sq ft - 2 bedrooms - Sleeps 4 - 1 Double Bed and 2 Single Beds ## You may also like Ad ![Premium Room, 1 King Bed, Ocean View, Corner | Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/121000000/120820000/120814200/120814106/216887f2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Indigo Playa Del Carmen by IHG Downtown Playa del Carmen - Pool - Pet-friendly - Free Wi-Fi - Air-conditioning 9.0 Wonderful 69 reviews £104 includes taxes & fees 21 Apr - 22 Apr [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hotel-Indigo-Playa-Del-Carmen-By-Ihg.h120814106.Hotel-Information?chkin=2026-4-21&chkout=2026-4-22&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=52781c63-be6e-4fbd-a82a-ff2a908cbfc6&top_cur=GBP) Ad ![Rooftop terrace](https://images.trvl-media.com/lodging/71000000/70560000/70558600/70558507/a74c11a1.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Residence Inn by Marriott Playa del Carmen Playacar - Pool - Breakfast included - Free airport shuttle - Pet-friendly 9.2 Wonderful 1,097 reviews £87 includes taxes & fees 2 May - 3 May [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Residence-Inn-By-Marriott-Playa-Del-Carmen.h70558507.Hotel-Information?chkin=2026-5-2&chkout=2026-5-3&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=52781c63-be6e-4fbd-a82a-ff2a908cbfc6&top_cur=GBP) Ad ![Aerial view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/98000000/97870000/97861600/97861543/3c634c9f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Riviera Maya EDITION At Kanai Maroma - Pool - Hot tub - Spa - Pet-friendly 9.8 Exceptional 101 reviews £572 includes taxes & fees 26 Apr - 27 Apr [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Riviera-Maya-EDITION-At-Kanai.h97861543.Hotel-Information?chkin=2026-4-26&chkout=2026-4-27&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=52781c63-be6e-4fbd-a82a-ff2a908cbfc6&top_cur=GBP) Ad ![View from property](https://images.trvl-media.com/lodging/69000000/68900000/68897700/68897680/5c1b3843.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Impression Moxché by Secrets – Adults Only – All Inclusive Corasol - Pool - All-inclusive - Spa - Pet-friendly 9.6 Exceptional 255 reviews £996 includes taxes & fees 7 Apr - 8 Apr [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information?chkin=2026-4-7&chkout=2026-4-8&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=52781c63-be6e-4fbd-a82a-ff2a908cbfc6&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/89000000/88210000/88203600/88203504/805dc076_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The St. Regis Kanai Resort, Riviera Maya Maroma - On private beach - Pool - Spa - Pet-friendly 9.4 Exceptional 120 reviews £655 includes taxes & fees 3 May - 4 May [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-St-Regis-Kanai-Resort.h88203504.Hotel-Information?chkin=2026-5-3&chkout=2026-5-4&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=52781c63-be6e-4fbd-a82a-ff2a908cbfc6&top_cur=GBP) Ad ![Aerial view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/910000/906300/906203/a0fc0cf4_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Zilara Riviera Maya Adults Only All Inclusive Riviera Maya - Pool - Hot tub - All-inclusive - Spa 8.8 Excellent 1,031 reviews £341 includes taxes & fees 4 May - 5 May [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Capri-Riviera-Cancun.h906203.Hotel-Information?chkin=2026-5-4&chkout=2026-5-5&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=52781c63-be6e-4fbd-a82a-ff2a908cbfc6&top_cur=GBP) Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/910000/903800/903721/ccae3829_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only Playa del Carmen - Pool - Hot tub - Spa - All-inclusive 9.4 Exceptional 414 reviews £422 includes taxes & fees 6 May - 7 May [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Viceroy-Riviera-Maya.h903721.Hotel-Information?chkin=2026-5-6&chkout=2026-5-7&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=52781c63-be6e-4fbd-a82a-ff2a908cbfc6&top_cur=GBP) Ad ![4 restaurants, dinner served, Mexican cuisine](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/16000000/15970000/15963200/15963147/w3840h2557x0y3-a34939db_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Alila Mayakoba Playa del Carmen - On private beach - Pool - Hot tub - Spa 4.0 1 review £497 includes taxes & fees 3 May - 4 May [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Alila-Mayakoba.h15963147.Hotel-Information?chkin=2026-5-3&chkout=2026-5-4&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=52781c63-be6e-4fbd-a82a-ff2a908cbfc6&top_cur=GBP) Ad ![3 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/3000000/2410000/2406400/2406344/d68ef925.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Velas Riviera Maya - All Inclusive Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 9.6 Exceptional 962 reviews £964 includes taxes & fees 14 Apr - 15 Apr [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Grand-Velas-Riviera-Maya-All-Inclusive.h2406344.Hotel-Information?chkin=2026-4-14&chkout=2026-4-15&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=52781c63-be6e-4fbd-a82a-ff2a908cbfc6&top_cur=GBP) Ad ![5 outdoor pools, pool cabanas (surcharge), pool umbrellas](https://images.trvl-media.com/lodging/101000000/100120000/100114100/100114025/720ee448.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Jungala Hotel at VidantaWorld Riviera Maya Playa del Carmen - On private beach - Pool - Spa - Water slide 9.2 Wonderful 171 reviews £271 includes taxes & fees 19 Apr - 20 Apr [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Jungala-Park-Hotel-Riviera-Maya.h100114025.Hotel-Information?chkin=2026-4-19&chkout=2026-4-20&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=52781c63-be6e-4fbd-a82a-ff2a908cbfc6&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-12-Bees-Hotel.h65722721.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-12-Bees-Hotel.h65722721.Hotel-Information) ## About the area Located in Gonzalo Guerrero, a neighbourhood in Playa del Carmen, 12 Bees Hotel is near theme parks and near a boardwalk. Playa del Carmen Maritime Terminal and Xplor Theme Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Mamitas Beach. Xcaret Eco Theme Park and Xaman Ha Aviary are also worth visiting. Looking to get your feet wet? Scuba diving, snorkelling and boat tours adventures can be found near the property. [Visit our Playa del Carmen travel guide](https://www.expedia.co.uk/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.63117%2C-87.07625&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=OlH4U2eiN7VC3Zju5dBTMKGZ7Gs=) No. Int. S/N, Calle 12 Bis, Playa del Carmen, QROO, 77710 ### What's nearby - ![Calle 12](https://images.trvl-media.com/place/601751/da2476c7-eee9-4f3c-b3ae-af6c6068543a.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Calle 12 2 min walk \- 0.1 miles - ![Quinta Avenida](https://images.trvl-media.com/place/601751/f7a7cd1e-a63b-44de-b1ad-0949daac4415.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Avenida 8 min walk \- 0.5 miles - ![Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico](https://images.trvl-media.com/place/6159559/35945f0e-9105-4f54-883a-1397b4824eeb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa del Carmen Main Beach 11 min walk \- 0.6 miles - ![Mamita's Beach en Playa del Carmen](https://images.trvl-media.com/place/6159527/e84b9308-5452-4763-8358-59548a461ac4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mamitas Beach 14 min walk \- 0.8 miles - Central Square 5 min walk \- 0.3 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) 46 min drive ### Restaurants - Vips Constituyentes 4 min walk - El Doctorcito 3 min walk - Bufet De La Jungla 4 min walk - Birria Bros 4 min walk - El Compa - Birria Y Asadas 3 min walk ## About this property ### 12 Bees Hotel Hotel near Quinta Avenida Near Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal, 12 Bees Hotel provides a free manager's reception, a rooftop terrace and a coffee shop/cafe. Treat yourself to spa services, such as a manicure/pedicure or a facial. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with a hair salon and a bar. You'll also enjoy the following perks during your stay: - 2 outdoor pools, along with sunloungers - Limo/town car service, a lift and outdoor furniture - Beach towels, 1 meeting room and luggage storage - A front desk safe, coffee/tea in reception and multilingual staff - Guest reviews say great things about the helpful staff Room features All 65 individually furnished rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities such as free WiFi. More conveniences in all rooms include: - Showers and shampoo - 43-inch flat-screen TVs with cable channels - Wardrobes/cupboards, ceiling fans and daily housekeeping ## Similar properties ![Indoor pool](https://images.trvl-media.com/lodging/47000000/46230000/46223200/46223173/fdd87477.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ahava Hotel Downtown Playa del Carmen - Pool - Free Wi-Fi - Air-conditioning - Housekeeping 8.0 Very good 406 reviews £34 includes taxes & fees 3 May - 4 May [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-05-03&endDate=2026-05-04&selected=46223173&PinnedHotelID=46223173&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/93000000/92930000/92927400/92927360/1e2ccbee.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sofía by Bunik Downtown Playa del Carmen - Pool - Spa - Free Wi-Fi - Air-conditioning 8.8 Excellent 1,898 reviews £40 includes taxes & fees 15 Apr - 16 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-15&endDate=2026-04-16&selected=92927360&PinnedHotelID=92927360&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/6000000/5160000/5151400/5151337/14971325.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Pasion Hotel Boutique by Bunik Downtown Playa del Carmen - Pool - Parking included - Free Wi-Fi - Restaurant 9.0 Wonderful 1,275 reviews £46 includes taxes & fees 25 Apr - 26 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-25&endDate=2026-04-26&selected=5151337&PinnedHotelID=5151337&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/49000000/48890000/48886100/48886018/a6730ffd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Meliora By Bunik Downtown Playa del Carmen - Pool - Free Wi-Fi - Air-conditioning - Laundry room 9.2 Wonderful 1,002 reviews £37 includes taxes & fees 19 Apr - 20 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-19&endDate=2026-04-20&selected=48886018&PinnedHotelID=48886018&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior detail](https://images.trvl-media.com/lodging/106000000/105230000/105222100/105222048/11a64945.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### MAYAN ART Hotel Boutique - 10Th. 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Ave Downtown Playa del Carmen - Pool - Spa - Pet-friendly - Free Wi-Fi 7.2 Good 178 reviews £25 includes taxes & fees 5 May - 6 May [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-05-05&endDate=2026-05-06&selected=112001418&PinnedHotelID=112001418&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/8000000/7510000/7500800/7500773/61238193.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hacienda Real del Caribe Downtown Playa del Carmen - Pool - Free Wi-Fi - Restaurant - Air-conditioning 8.4 Very good 1,002 reviews £62 includes taxes & fees 7 Apr - 8 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=7500773&PinnedHotelID=7500773&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/870000/862700/862618/e0579876.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Hacienda Paradise Downtown Playa del Carmen - Pool - Breakfast included - Spa - Free Wi-Fi 8.2 Very good 592 reviews £40 includes taxes & fees 15 Apr - 16 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-15&endDate=2026-04-16&selected=862618&PinnedHotelID=862618&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-20&endDate=2026-04-21&selected=65722721&PinnedHotelID=65722721&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=65722721,46223173,92927360,5151337,48886018) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Bus station shuttle (surcharge) - Cruise terminal shuttle (surcharge) - Ferry terminal shuttle (surcharge) - Shopping centre shuttle (surcharge) - Theme park shuttle (surcharge) - Limo/town car service - Wheelchair-accessible parking available ### Food and drink - A bar/lounge - A coffee shop/cafe - Coffee and tea in common areas - Free manager's reception (select days) ### Restaurants on site - BEEBAR ### Things to do - 2 outdoor pools ### Family friendly - 2 outdoor pools ### Conveniences - 24-hour front desk - Hair salon - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Housekeeping (daily) - Multilingual staff - Porter/bellhop ### Business services - Business centre - Conference space - Coworking space - Meeting room ### Outdoors - Beach towels - Outdoor furniture - Pool loungers - Rooftop terrace ### Spa - Facials - Manicures/pedicures ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Pool access ramp on site - Stair-free path to entrance - Visual alarms in hallways - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - Designated smoking areas - Reception hall ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 43-inch flat-screen TV with cable channels ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Ceiling fan - Connecting rooms available - Desk - Individual decor - Individual furnishings - Laptop workspace - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 6:00 PM Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Guests must transfer via Shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking This property offers transfers from the cruise terminal and ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: USD 3.27 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and cash Cashless transactions are available On-site parties or group events are strictly prohibited Long-term renters welcome Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards Property Registration Number 008-007-003009/2025 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Alcohol is not permitted at this property A car is not required for transport to and from this property Children under 12 years old are not allowed in the swimming pool without adult supervision This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as 12 Bees Hotel Hotel 12 Bees Hotel Playa del Carmen 12 Bees Hotel Hotel Playa del Carmen ## Frequently asked questions ### Does 12 Bees Hotel have a pool? ### Is 12 Bees Hotel pet-friendly? ### What time is check-in at 12 Bees Hotel? ### What time is check-out at 12 Bees Hotel? ### Where is 12 Bees Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## 12 Bees Hotel Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.4 Amenities ### 9.2 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 167 8 - Good 87 6 - Okay 40 4 - Poor 11 2 - Terrible 6 ## Reviews Verified ### 8/10 Good #### Israel 30 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean, located in a convenient part of town where everything is at, good for the price. ##### Israel Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### Chris 2 Jan 2026 Liked: Cleanliness, property conditions & facilities Thoroughly enjoyed the stay here. Was exactly as described. Staff was very courteous and helpful (the hotel as well as the coffee shop). Location is great ...15 min or so walk to the beach, but close to alot of restaurants on 10th, 5th, etc. Great for solo travelers and couples. ##### Chris Stayed 7 nights in Dec 2025 Verified ### 8/10 Good #### Arturo de Jesus 11 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities Staff are friendly and helpful ##### Arturo de Jesus Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### Monica 27 Jan 2026 Liked: Cleanliness Disliked: Amenities, property conditions & facilities The room was clean and comfortable. Also throughout the whole entire hotel, very clean, staff very nice very attentive one of the servers Mosarat and her partner. Laura were very nice to us. Very polite always knowing what we want. We have to say it was a great experience. ![](https://a.travel-assets.com/ugc/hotel-reviews/c71774c0-40da-4de5-aa97-9df24d02df82-1769480966869.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c0c0520e-da98-409f-87b9-5dc074ed1ed9-1769480967517.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9c0cce05-2d74-461a-b0a3-2da310906950-1769480968969.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a305f869-c6a9-4b6a-8b91-6e1320ed0d7e-1769480970116.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Monica Stayed 4 nights in Jan 2026 Verified ### 10/10 Excellent #### Sarah 25 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities We had an amazing stay here! The building was adorable and well kept. The front desk staff were so pleasant and helpful (lucky for me with my beginner Spanish most of them spoke basic English so we could work through it together). The beds were really comfortable, they only have a sheet for sleeping under while were there but it's so warm out you don't need more. The ac worked like a charm, the shower had the hottest water we got in all of this side of Mexico. The pools are soooo refreshing (hubby said cold but I thought it was a nice break from the heat) and the bar upstairs makes delicious drinks. With booking here you also get access to a bunch of other rooftop patios that Kavia owns, just ask for a wristband and go exploring! I definitely recommend this hotel to other people, especially those looking to experience playa del carmen and still enjoy a nice quiet sleep (it's a short walk to the main strip but it's a lovely walk) and on your way back, do yourself a favour and stop and grab tacos or tortas from the food carts on the block just before the hotel. ##### Sarah Stayed 4 nights in Feb 2026 Verified ### 8/10 Good #### Juan 25 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good location, quiet and comfort ##### Juan Stayed 1 night in Apr 2025 Verified ### 4/10 Poor #### roland 6 Jan 2026 Liked: Cleanliness Disliked: Amenities, property conditions & facilities This is an old-fashioned motel with the doors to your room opening outside, although there is a security fence. There’s not even a security chain on the door. Although the area didn’t feel unsafe, a bit more security in Mexico would’ve been appreciated. There is no breakfast served. Overall, not a great experience. ##### roland Stayed 1 night in Nov 2025 Verified ### 8/10 Good #### Damien 7 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location an the food was pretty good ##### Damien Stayed 7 nights in Jan 2024 Verified ### 10/10 Excellent #### Matthew 22 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It is clean, private and has an amazing Roof top. The front desk staff is extremely helpful as well. Will stay here again. ##### Matthew Stayed 1 night in Mar 2025 Verified ### 10/10 Excellent #### S 3 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great service & really nice people ##### S Stayed 5 nights in Apr 2025 Verified ### 10/10 Excellent #### Arturo de Jesus 14 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff are very accommodating, room is clean and hotel located near shopping mall and supermarkets. ##### Arturo de Jesus Stayed 1 night in Nov 2024 Verified ### 6/10 Okay #### Blair 7 Feb 2026 Liked: Cleanliness, property conditions & facilities We started off our stay with no air-conditioning. Got moved to another room, with no hot water for two days. The free cocktail is not a free cocktail on arrival. We asked for an extra towel and an extra pillow, both were denied. We ate at the restaurant, the first two items who ordered they did not have. The pictures that are posted online did not match our room. The cleaning staff did an excellent job. They were not clear on the drink specials for happy hour, so our two drinks at happy hour was $30\. We picked up some street food to taste, was told that the restaurant would not supply a plate or fork for us to eat because no outside food is allowed on the roof. On the upside, the location is excellent. It is near our favorite restaurant. We will not stay here again. ##### Blair Stayed 11 nights in Jan 2026 Verified ### 10/10 Excellent #### Jason 3 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities Staff was great. Bar and restaurant staff were even better ##### Jason Stayed 4 nights in Mar 2024 Verified ### 6/10 Okay #### Benjamin 2 Oct 2024 Liked: Staff & service Disliked: Cleanliness It wasent super clean but the restaurant on third floor was very good amazing food definitely worth taking a look. ![](https://a.travel-assets.com/ugc/hotel-reviews/E6709CE44871FB2A1BA80AEF7B5E62B5899B73571727844112013.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Benjamin Stayed 2 nights in Sep 2024 Verified ### 10/10 Excellent #### Dennis 6 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a nice time there. The room got cleaned every day. WiFi was great. Very closed for shopping. 15 min to the beach if you are walking. I would stay there again ##### Dennis Stayed 9 nights in Feb 2025 Verified ### 10/10 Excellent #### Mail 9 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff! The library was unexpected but very was a nice feature! ##### Mail Stayed 7 nights in Feb 2024 Verified ### 8/10 Good #### Julien 14 Feb 2025 Liked: Cleanliness, staff & service A fridge in the room would be nice... otherwise nice restaurant and pool table on the top floor. Great staff! ##### Julien Stayed 9 nights in Jan 2025 Verified ### 8/10 Good #### Jason 22 Mar 2024 Liked: Staff & service, amenities, property conditions & facilities Great staff! The roof top bar is legit! Pool, PingPong, and TVs. ##### Jason Stayed 2 nights in Mar 2024 Verified ### 10/10 Excellent #### Timothy 11 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 3 blocks from bus station. Great staff, small but clean rooms. Pool is too small but you have an ocean about 20 min walking. ##### Timothy Stayed 1 night in Jan 2024 Verified ### 10/10 Excellent #### Anakaren 9 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was my 4th time staying at this hotel. It has all the basics to go around the city walking and nearby you can locate multiple local food options, markets and pharmacy There is a school in front so it is quite safe ##### Anakaren Stayed 2 nights in Nov 2024 Verified ### 10/10 Excellent #### NANCY 11 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This place is very clean and beautiful. Don't forget guest get a discount to eat at their top terrace. Just remind the person who rings you up. ##### NANCY Stayed 1 night in Mar 2024 Verified ### 8/10 Good #### Scyi 12 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities This hotel had excellent wifi and was in the heart of the city. It took 15 minutes to walk to the beach and the Walmart was 2 blocks away. Aesthetically it’s quite brutalist but the staff are lovely. ##### Scyi Stayed 7 nights in May 2024 Verified ### 8/10 Good #### Andy 26 Jan 2025 Liked: Cleanliness Disliked: Staff & service #### alright, but not special Alright for the price, but service… especially in the restaurant/bar, was horrible. (I actually never even got service and left). Location good. ##### Andy Stayed 1 night in Jan 2025 Verified ### 8/10 Good #### tyler 6 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Centro Playa 12 Bees is a good hotel centrally located in PDC. The service is very good. It is clean and comfortable. Then staff is professional and always helps. Mega Soriana and Walmart nearby ##### tyler Stayed 1 night in Jan 2024 Verified ### 6/10 Okay #### Sikander 29 Jan 2024 Relatively Quiet as compared to the properties near the beach. It’s dated but for C$80 it’s good value.Restaurant was nice ,Tuna( not from can) burritos were filling. Near Ado bus stop and Mega centre. ##### Sikander Stayed 1 night in Jan 2024 ### Expedia's Latest Trends ### Hotels > - [Maroma, A Belmond Hotel, Riviera Maya](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Maroma.h581919.Hotel-Information) > - [Kempinski Hotel Cancún](https://www.expedia.co.uk/Cancun-Hotels-Grand-Hotel-Cancun-Managed-By-Kempinski.h25978.Hotel-Information) > - [Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Hyatt-Vivid-Grand-Island.h101124286.Hotel-Information) > - [Secrets The Vine Cancun - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Secrets-The-Vine-Cancun-Adults-Only-All-Inclusive.h5052348.Hotel-Information) > - [Paradisus Playa del Carmen – Riviera Maya - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Paradisus-Playa-Del-Carmen-Riviera-Maya-All-Inclusive.h4488514.Hotel-Information) > - [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Capri-Riviera-Cancun.h906203.Hotel-Information) > - 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