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"Excellent hôtel, warm Welsh attention, comfortable and élégant. Very nice and complete breakfast!"

"Staff were really friendly room was spotless and perfect will deffo stop here again 👍👍👍"

"Amazing hotel, friendly staff and great location "

"Excellent stay"

"The whole experience was ideal close to every thing and the station "

"Our room was really spacious and clean. The bed and pillows were very comfortable and the bed itself was huge. There is a restaurant/ bar attached which served nice drinks and had a nice seating area outdoors. The staff were very welcoming and checking in and out was easy. We stayed in this hotel as we were attending a concert in the Principality Stadium. It was the perfect location for this as it was only a 15 minute walk from the hotel."

"Very good hotel "

"Perfect venue for Castle events. Clean and wonderful staff. Good value. Outside doesn’t look that inviting but once inside a lovely entrance hall. Rooms had good amenities and a good view of the castle."

"I'm in a wheelchair so requested an accessible room. One of the best/most accessible rooms i've stayed in. There is a big wide ramp out front with plenty of disabled parking. Room was large and open for maneuvering and bathroom had a sink, shower and toilet setup that was well thought out and simply just worked. I even used the pool which had a lift for disabled folks to get in/out. Had a great stay and a great time. Lovely friendly people and very helpful. My wife even pulled the bathroom emergency response by accident (looking for the bathroom light switch in the dark) and there were 2 staff members at my room inside 2 minutes to check on me. They weren't even annoyed, just happy nothing was wrong. They even had me fill out a form at check-in to address the plan in case of emergency/fire procedures when elevators would be shutdown. We agreed a plan and i got a say and signed it. I was very impressed with the whole setup. Would definitely stay again in the future. Starbucks in the lobby was a plus :-) "