Title: Citrus Hotel Cardiff by Compass Hospitality Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Citrus Hotel Cardiff by Compass Hospitality Travelers start their day right with a full breakfast menu and staff who genuinely want to help - the morning routine that makes Cardiff stays better ## Photo gallery for Citrus Hotel Cardiff by Compass Hospitality ![Interior entrance - Citrus Hotel Cardiff by Compass Hospitality (Cardiff)](https://images.trvl-media.com/lodging/1000000/530000/520200/520199/58833cfd.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property - Citrus Hotel Cardiff by Compass Hospitality (Cardiff)](https://images.trvl-media.com/lodging/1000000/530000/520200/520199/c6be72eb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![(Top Floors) Deluxe Twin room with view | Hypo-allergenic bedding, blackout curtains, soundproofing - Citrus Hotel Cardiff by Compass Hospitality (Cardiff)](https://images.trvl-media.com/lodging/1000000/530000/520200/520199/2480a2cc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hypo-allergenic bedding, blackout curtains, soundproofing - Citrus Hotel Cardiff by Compass Hospitality (Cardiff)](https://images.trvl-media.com/lodging/1000000/530000/520200/520199/9ff2e78d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Citrus Hotel Cardiff by Compass Hospitality (Cardiff)](https://images.trvl-media.com/lodging/1000000/530000/520200/520199/4940b790.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Citrus Hotel Cardiff by Compass Hospitality is centrally located. The staff's helpful attitude stands out. Guests enjoy in-room WiFi, complimentary coffee and tea in the lobby, and practical luggage storage that simplifies their city visit. ## Reviews 7.6 Good ## Popular amenities - Pet-friendly - Free Wi-Fi - Parking available - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Jan 27 - Jan 28](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=520199&PinnedHotelID=520199&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=520199&PinnedHotelID=520199&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 28 - Jan 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=520199&PinnedHotelID=520199&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=520199&PinnedHotelID=520199&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 30 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=520199&PinnedHotelID=520199&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=520199&PinnedHotelID=520199&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 6 - Feb 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=520199&PinnedHotelID=520199&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=520199&PinnedHotelID=520199&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ### View all photos for Standard Double Room ![Standard Double Room | Hypo-allergenic bedding, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/1000000/530000/520200/520199/f5164616.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room ### Highlights Soundproofed Heating Flat-screen TV Hypo-allergenic bedding Blackout curtains Portable fan Hairdryer Private bathroom - 161 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Standard Twin Room ![Standard Twin Room | Hypo-allergenic bedding, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/1000000/530000/520200/520199/4b17b87e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room 7.4 Good 3 reviews ### Highlights Soundproofed Heating Flat-screen TV Hypo-allergenic bedding Blackout curtains Portable fan Hairdryer Private bathroom - 194 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Family Room ![Family Room | Hypo-allergenic bedding, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/1000000/530000/520200/520199/87b60f40.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Soundproofed Heating Flat-screen TV Hypo-allergenic bedding Blackout curtains Portable fan Hairdryer Private bathroom - 215 sq ft - Sleeps 3 - 1 Double Bed and 1 Single Bed ### View all photos for Triple Room ![Triple Room | Hypo-allergenic bedding, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/1000000/530000/520200/520199/80f8c37e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room ### Highlights Soundproofed Heating Flat-screen TV Hypo-allergenic bedding Blackout curtains Portable fan Hairdryer Private bathroom - 258 sq ft - Sleeps 3 - 3 Single Beds ### View all photos for (Top Floors) Deluxe King room with view ![Hypo-allergenic bedding, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/1000000/530000/520200/520199/c714bb86.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### (Top Floors) Deluxe King room with view 8.0 Very good 2 reviews ### Highlights Soundproofed Heating Flat-screen TV Hypo-allergenic bedding Blackout curtains Portable fan Hairdryer Private bathroom - 161 sq ft - Sleeps 2 - 1 King Bed ### View all photos for (Top Floors) Deluxe Twin room with view ![Hypo-allergenic bedding, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/1000000/530000/520200/520199/c714bb86.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### (Top Floors) Deluxe Twin room with view ### Highlights Soundproofed Heating Flat-screen TV Hypo-allergenic bedding Blackout curtains Portable fan Hairdryer Private bathroom - 161 sq ft - Sleeps 2 - 2 Single Beds ## You may also like Ad ![Indoor pool, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/210000/200400/200304/6eb6c836_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Village Hotel Cardiff Whitchurch - Pool - Hot tub - Free Wi-Fi - Restaurant 8.0 Very good 1,006 reviews £80 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Cardiff-Hotels-Village-Hotel-Cardiff.h200304.Hotel-Information?chkin=2026-2-1&chkout=2026-2-2&rm1=a2®ionId=6054272&destination=Cardiff (and vicinity)&destType=MARKET&latLong=51.478333,-3.17563&searchId=0c0e06fc-bf10-4766-8b59-bd3026ab23f2&top_cur=GBP) Ad ![Property entrance](https://images.trvl-media.com/lodging/1000000/30000/20300/20256/741ea105.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Mercure Cardiff North Hotel Llanedeyrn - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCardiff-Hotels-Citrus-Hotel-Cardiff-By-Compass-Hospitality.h520199.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCardiff-Hotels-Citrus-Hotel-Cardiff-By-Compass-Hospitality.h520199.Hotel-Information) ## About the area Located in Cardiff City Centre, a neighbourhood in Cardiff, Citrus Hotel Cardiff by Compass Hospitality is in a shopping district and near a train station. Cardiff Metropolitan Cathedral of St David and Cardiff Castle are notable landmarks, and travellers looking to shop may want to visit St. David's and Capitol Shopping Centre. Looking to enjoy an event or a match? See what's going on at Utilita Arena Cardiff or Principality Stadium. [Visit our Cardiff travel guide](https://www.expedia.co.uk/Cardiff.dx6054272) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.47825%2C-3.17159&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=dtCvlzvlHPAEmtanYgXuOMumx-U=) Bute Terrace, Cardiff, Wales, CF10 2FE ### What's nearby - ![D6WYKM Aerial photograph of the Cardiff Motorpoint Arena](https://images.trvl-media.com/place/6168689/0811544b-b030-400b-bd9c-ebc68552d1d7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Utilita Arena Cardiff 1 min walk \- 0.0 miles - ![Cardiff Castle showing heritage architecture, château or palace and heritage elements](https://images.trvl-media.com/place/6084239/ed41c62f-a193-4860-b2b1-e025766c3f02.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cardiff Castle 11 min walk \- 0.6 miles - ![Bute Park featuring heritage architecture, château or palace and heritage elements](https://images.trvl-media.com/place/6084233/3accc07d-815c-4442-8d1d-18a2fc9bdde5.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Bute Park 12 min walk \- 0.7 miles - ![Pierhead Building, a Grade One listed building of the National Assembly for Wales in Cardiff Bay, Wales. A Cardiff's landmark taken from Cardiff Bay.](https://images.trvl-media.com/place/553248621532490507/5dbf41fb-82e5-44f5-94c4-a1963ca618dd.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cardiff Bay 17 min walk \- 0.9 miles - St. David's 6 min walk \- 0.4 miles ### Getting around - Cardiff Queen Street Station 6 min walk - Cardiff International Airport (CWL) 32 min drive ### Restaurants - Knoops 5 min walk - Espresso Bar - John Lewis 3 min walk - Costa Coffee 3 min walk - Prezzo 3 min walk - The Ivy Cardiff 4 min walk ## About this property ### Citrus Hotel Cardiff by Compass Hospitality Hotel near Utilita Arena Cardiff Located close to Cardiff Metropolitan Cathedral of St David and St. David's, Citrus Hotel Cardiff by Compass Hospitality has plenty to offer. Guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Full breakfast (surcharge), self-parking (surcharge) and a vending machine - Coffee/tea in reception, luggage storage and a 24-hour front desk - Laundry services, smoke-free property and a lift - Guest reviews say great things about the helpful staff Room features All 81 rooms boast comforts such as free WiFi and sound-insulated walls. Guests reviews say good things about the clean rooms at the property. More conveniences in all rooms include: - Heating and portable fans - Bathrooms with baths or showers and free toiletries - Electric kettles, housekeeping and phones ## Similar properties ![Standard Single Room, Shared Bathroom | Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/12000000/11980000/11974300/11974283/b0e97670.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Austins Self Service Guest House Riverside - Free Wi-Fi 8.4 Very good 344 reviews £55 includes taxes & fees 29 Jan - 30 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=11974283&PinnedHotelID=11974283&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior King/Twin Room | Iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/18000000/17570000/17560200/17560126/782abe55.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### WiseStay Riverside - Free Wi-Fi - Breakfast available - Housekeeping 8.4 Very good 212 reviews £43 includes taxes & fees 8 Feb - 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Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 8.6 Excellent 1,004 reviews £59 includes taxes & fees 23 Feb - 24 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=1291503&PinnedHotelID=1291503&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/119000000/118960000/118957700/118957698/51875b43.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Beacon Hotel, Cardiff City Centre, Part of the AG Collection Pentwyn - Free Wi-Fi - Breakfast available - Parking available 7.6 Good 91 reviews £39 includes taxes & fees 22 Feb - 23 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=118957698&PinnedHotelID=118957698&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=520199&PinnedHotelID=520199&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=520199,11974283,17560126,11974291,1223398) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - Parking on site (GBP 12 per night) - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Daily full breakfast available 7:00 AM to 10:30 AM for a fee: GBP 8.95 for adults and GBP 5 for children - Coffee and tea in common areas ### Family friendly - Soundproofed rooms ### Conveniences - 24-hour front desk - Guidebooks - Luggage storage - Vending machine ### Guest services - Change of bedsheets (on request) - Change of towels on request - Housekeeping on request ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk ### More - 1 building - 8 floors - Built in 1960 - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Hypo-allergenic bedding ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Coffee/tea maker - Electric kettle ### More - Heating - Iron/ironing board - Phone - Portable fan - Soundproofed rooms - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in fee: GBP 10.00 Minimum check-in age - 18 ### Check-out Check-out before 11 AM Contactless check-out Late check-out subject to availability Late check-out fee: GBP 10.00 ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Renovations and closures This property is closed from 1 October 2024 to 31 December 2025 (dates subject to change). This property will be closed from 27 November 2023 to 1 October 2024 for renovations and will resume operation once the renovation is complete (completion date subject to change). ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of GBP 20 per pet, per stay Service animals are welcome, and are exempt from fees ### Children and extra beds Children are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for full breakfast: from approximately GBP 8.95 for adults and from GBP 5 for children - Self-parking fee: GBP 12.00 per night - Pet fee: GBP 20 per pet, per stay - Service animals are exempt from fees - Early check-in fee: GBP 10.00 (subject to availability) - Late check-out fee: GBP 10.00 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts major credit cards and debit cards; cash is not accepted This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Parking height restrictions apply ### Property is also known as Big Sleep Cardiff Citrus Hotel Cardiff Compass Hospitality Big Sleep Hotel Cardiff Big Cardiff Hotel Sleep The Big Sleep Hotel Cardiff, Wales Big Hotel Sleep Citrus Cardiff Compass Hospitality Big Sleep Cardiff Compass Hospitality The Big Sleep Hotel Cardiff By Compass Hospitality Wales Big Sleep Hotel Cardiff Compass Hospitality Big Sleep Compass Hospitality Citrus Hotel Cardiff by Compass Hospitality Hotel Citrus Hotel Cardiff by Compass Hospitality Cardiff Citrus Hotel Cardiff by Compass Hospitality Hotel Cardiff ## Frequently asked questions ### Is Citrus Hotel Cardiff by Compass Hospitality pet-friendly? ### How much is parking at Citrus Hotel Cardiff by Compass Hospitality? ### What time is check-in at Citrus Hotel Cardiff by Compass Hospitality? ### What time is check-out at Citrus Hotel Cardiff by Compass Hospitality? ### Where is Citrus Hotel Cardiff by Compass Hospitality located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Citrus Hotel Cardiff by Compass Hospitality Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.8 Cleanliness ### 8.8 Location ### 8.6 Staff & service ### 7.2 Property conditions & facilities 10 - Excellent 180 8 - Good 225 6 - Okay 82 4 - Poor 46 2 - Terrible 41 ## Reviews ### 8/10 Good #### Euryn 22 Oct 2023 Liked: Cleanliness, staff & service Hotel staff where very nice and helpful. Room was OK and location ideal for us. I will stay there again ##### Euryn Stayed 2 nights in Oct 2023 ### 8/10 Good #### Gail 28 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Comfy Bed Bed was super comfy...great location for central Cardiff...was on a solo trip but felt safe. ##### Gail Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Elle 6 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely property and good location if you’re looking to shop or just enjoy cardiff in general. Really pleased and easy check in and out. Highly recommended ##### Elle Stayed 1 night in Oct 2023 ### 8/10 Good #### Anthony 3 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities Friendly staff at reception and a big, clean room. Thank you! ##### Anthony Stayed 1 night in Nov 2023 ### 6/10 Okay #### Karen 24 Nov 2023 Liked: Cleanliness, staff & service We stay here quite often, car park onsite which is good value. Central location. Room lovely and spacious. Bed and pillows were a little hard but always bring my own pillow! Will definitely stay again. ##### Karen Stayed 1 night in Nov 2023 ### 8/10 Good #### Gemma 18 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were friendly and helpful. The room was spacious and clean. The bathroom was clean. Would recommend to people. ##### Gemma Stayed 4 nights in Aug 2023 ### 8/10 Good #### Shilu 16 Oct 2023 We have been recently stayed in the hotel and checked in by member of staff Andrea who has excellent customer service, who has knowledge of needs and requirement of the guest. Who she go above and beyond for us. Our stayed been great due to her service😊😊😊 ##### Shilu Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Zoey 8 Aug 2023 Liked: Cleanliness, staff & service, amenities Friendly staff. Big comfy bed. Rooms very hot. Parts of skirting board missing around room. ##### Zoey Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Jason 9 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great value on a spacious room with a view. \*\*\*\*\* ...I chose this hotel (vs others in a similar price range) for a clean, spacious room with a bit of a view (upper floors, for a little xtra money) and a friendly and helpful staff and the Citrus delivered, so it was a great value-play for me, absolutely!!! Thanks, Citrus, see you next time. \*\*\*\*\* ##### Jason Stayed 3 nights in Nov 2023 ### 8/10 Good #### Georgios 17 Oct 2023 Liked: Staff & service Nothing was unique. All the basics were good. They must fix the shower batteries ##### Georgios Stayed 8 nights in Oct 2023 ### 8/10 Good #### Verified traveller 18 Nov 2023 Liked: Cleanliness, staff & service The shower’s water pressure was really bad. Housekeeping annoyingly woke me up by knocking on my door on the day I was checking out. Surely they should have a list of people who have checked out already? Other than that it was a good stay. Good location and price. ##### Verified traveller Stayed 2 nights in Nov 2023 ### 6/10 Okay #### Catriona 15 Sept 2023 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities Staff were lovely. Room was clean but very basic although said deluxe, no bedside lights. Room was very hot, but couldnt open windows and no air conditioning. The hotel appears to be in the middle of a refurbishment. There was free water at reception. ##### Catriona Stayed 1 night in Sep 2023 ### 8/10 Good #### Ashley 26 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities #### Great Location I loved the location, it was a short walk to all of the city center, dining, and the castle. The room was okay, plain, no AC but they did have fans. Beds were hard as a rock and I had trouble sleeping. There also did not appear to be housekeeping service, at least we did not get any, though I did see someone making up a room but assumed they only clean between guests. Hotels.com stated by booking was paid and I was all set, but the hotel told me it wasn’t paid and I had to pay then. It was a good stay otherwise. ![](https://a.travel-assets.com/ugc/hotel-reviews/FF1E6AEA72F65F8FEBF7D206405EED94AC899D0C1695742688770.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ashley Stayed 4 nights in Sep 2023 ### 6/10 Okay #### Sarah 24 Oct 2023 Liked: Cleanliness, staff & service Check in was fast, easy and staff were great. I was on the 10th floor and the lift was so slow. Theres a faint smokey odour on the floor and it lingered in my room for a bit. You can see theyve tried to tidy the place up, new paint, new bathroom and plug sockets with usbs but it still felt quite tired. You could feel the king size bed was just 2 bed pushed together and i couldn't find the tv remote. One side the windows were grayed out so you couldn't see out and none of the windows were openable. They put a fan and 2 heaters in the room so i would guess the temperature varies a lot in there. The breakfast was ok, very basic. There was sausages, bacon, scrambled egg and beans as the hot option. For a budget hotel it was fine. But i wish id paid the extra £20 and stayed at a different hotel! ##### Sarah Stayed 1 night in Oct 2023 ### 6/10 Okay #### Verified traveller 7 Oct 2023 Liked: Staff & service, room comfort #### Cardiff Half Marathon weekend. Stayed for couple nights as a base to explore Cardiff. Conveniently close to the city centre, bus and trains stops to explore the other parts of the city. The hotel facilities are run down including the rooms. Carpets are a bit dirty. Stayed in 2 different bedrooms, they were both run down. One in a lower level, a bit outdated, namely parts of the walls and furniture. Also despite having big windows and plenty of light coming in, the windows don't open not allowing fresh air in and getting stuck with the stuffy air. The air in the corridors is even more stuffy, it seems its either lacking proper ventilation or it is turned off. The room in the top floor had signs of modernization but still worn down. Air was not as stuffy in the upper floors. The property shows its age and in need of an overdue overall. Perhaps that's the reason prices are lower compared to other 3\* hotels. ##### Verified traveller Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Karen 30 Jun 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff , convenient for location & lovely breakfast ##### Karen Stayed 1 night in Jun 2022 ### 10/10 Excellent #### Dilys 9 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities First time staying at this property, spacious room ,clean , staff were amazing ,nothing was too much for them, breakfast was also good and plenty of choice. ##### Dilys Stayed 3 nights in Jul 2023 ### 8/10 Good #### Tara 4 Oct 2022 Liked: Staff & service Disliked: Cleanliness Hotel was right next to the arena so that was great! ##### Tara Stayed 1 night in Oct 2022 ### 10/10 Excellent #### Michelle 17 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities The property was very central everything within walking distance, staff very friendly immaculate room happily stay again ##### Michelle Stayed 3 nights in Mar 2023 ### 8/10 Good #### Perry 4 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good spot walking distance into city mall. ##### Perry Stayed 1 night in Jun 2023 ### 8/10 Good #### Gareth 21 Mar 2023 Liked: Cleanliness, staff & service Citrus is easy to find & is a great hotel with far more potential. The rooms are a good size with decent en-suite bathrooms & the beds are exceptionally comfortable. ##### Gareth Stayed 2 nights in Mar 2023 ### 10/10 Excellent #### Alessio 17 Apr 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### very good stay The hotel is clean, the staff is fantastic. Don't expect it to be fanzy, it's very simple but the price is very good. ##### Alessio Stayed 1 night in Apr 2023 ### 10/10 Excellent #### Gillian 19 Dec 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fab place to stay for shopping or a night out. Lovely hotel. Very central and breakfast was yummy. Perfect for a girls trip away. We drive due to rail stiles but it is also a close walk from the train station. ##### Gillian Stayed 1 night in Nov 2022 ### 10/10 Excellent #### Verified traveller 24 Jul 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Really helpful & friendly staff. Very good value. ##### Verified traveller Stayed 1 night in Jul 2022 ### 8/10 Good #### Emma 27 Nov 2022 Liked: Staff & service Good base for weekend trip to watch the rugby. Nothing fancy and a little worn but clean and friendly staff and good shower pressure. ##### Emma Stayed 1 night in Nov 2022 ## Expedia's Latest Trends ### Hotels > [Cardiff University, Senghennydd Hall - Campus Accommodation](https://www.expedia.co.uk/Cardiff-Hotels-Cardiff-University.h30551441.Hotel-Information) > > [Spacious Victorian 4 bed House Near Heath Hospital](https://www.expedia.co.uk/Cardiff-Hotels-Spacious-Victorian-4-Bed-House-Near-Heath-Hospital.h46994414.Hotel-Information) > > [Canada Lodge and Lake](https://www.expedia.co.uk/Cardiff-Hotels-Canada-Lodge-And-Lake.h36839644.Hotel-Information) > > [Lanelay Hall Hotel & Spa](https://www.expedia.co.uk/Cardiff-Hotels-Lanelay-Hall-Hotel-Spa.h19385738.Hotel-Information) > > [Stay In Cardiff Canton St. John's Court Apartment](https://www.expedia.co.uk/Cardiff-Hotels-Stay-In-Cardiff-Canton-St-Johns-Court-Apartment.h23101587.Hotel-Information) > > [Tŷ Newport](https://www.expedia.co.uk/Cardiff-Hotels-Ty-Hotel-Newport.h96787676.Hotel-Information) > > [New Inn Hotel by Greene King Inns](https://www.expedia.co.uk/Cardiff-Hotels-New-Inn-Hotel-By-Greene-King-Inns.h11900845.Hotel-Information) > > [Cuddfan Lodge on a Gorgeous Private Lake](https://www.expedia.co.uk/Cardiff-Hotels-Cuddfan-Lodge-On-A-Private-Lake.h73237752.Hotel-Information) > > [Newport Lodge](https://www.expedia.co.uk/Cardiff-Hotels-Newport-Lodge.h60677004.Hotel-Information) > > [Executive Apartment Cardiff City Centre](https://www.expedia.co.uk/Cardiff-Hotels-Executive-Apartment-Cardiff-City-Centre.h45052716.Hotel-Information) > > [The Coach & Horses Inn](https://www.expedia.co.uk/Cardiff-Hotels-The-Coach-Horses-Inn.h6419637.Hotel-Information) > > [Future Inns Cardiff Bay](https://www.expedia.co.uk/Cardiff-Hotels-Future-Inns-Cardiff-Bay.h1160305.Hotel-Information) > > [Llechwen Hall Hotel](https://www.expedia.co.uk/Cardiff-Hotels-Llechwen-Hall-Hotel.h4035488.Hotel-Information) > > [Kensington Place Newport](https://www.expedia.co.uk/Cardiff-Hotels-Kensington-Place-Newport.h36659590.Hotel-Information) > > [Copthorne Hotel Cardiff-Caerdydd](https://www.expedia.co.uk/Cardiff-Hotels-Copthorne-Hotel-Cardiff-Caerdydd.h541993.Hotel-Information) > > [Crofts Hotel](https://www.expedia.co.uk/Cardiff-Hotels-The-Crofts.h38726361.Hotel-Information) > > [Clive Lodge Apartments](https://www.expedia.co.uk/Cardiff-Hotels-Clive-Lodge-Apartments.h48606194.Hotel-Information) > > [Caxton Place by Tŷ SA](https://www.expedia.co.uk/Cardiff-Hotels-Caxton-Place-By-Ty-SA.h95463199.Hotel-Information) > > [Belvilla Newport City Centre Hotel - Lifestyle](https://www.expedia.co.uk/Cardiff-Hotels-Silurian-Hotel.h69221774.Hotel-Information) > > [Cardiff Metropolitan University, Plas Gwyn Halls - Campus Accommodation](https://www.expedia.co.uk/Cardiff-Hotels-Cardiff-Metropolitan-University.h30551499.Hotel-Information) > > [Modern Studio apt Near Bay & City With Parking](https://www.expedia.co.uk/Cardiff-Hotels-Modern-Studio-Apt-Near-Bay-City-With-Parking.h48401088.Hotel-Information) > > [Coldra Court Hotel by Celtic Manor](https://www.expedia.co.uk/Cardiff-Hotels-Coldra-Court-Hotel-By-Celtic-Manor.h542557.Hotel-Information) > > [The Old Stables](https://www.expedia.co.uk/Cardiff-Hotels-The-Stables.h83177652.Hotel-Information) > > [Stay In Cardiff Crichton House](https://www.expedia.co.uk/Cardiff-Hotels-Stay-In-Cardiff-Crichton-House.h45022773.Hotel-Information) > > [Cwrt Bleddyn Hotel & Spa](https://www.expedia.co.uk/Cardiff-Hotels-Ramada-Resort-By-Wyndham-Cwrt-Bleddyn-Hotel-Spa.h486291.Hotel-Information) > > [Ty Clyd](https://www.expedia.co.uk/Cardiff-Hotels-Ty-Clyd.h49131159.Hotel-Information) > > [Parkway Hotel & Spa](https://www.expedia.co.uk/Cardiff-Hotels-Parkway-Hotel-Spa.h10704.Hotel-Information) > > [Cardiff University, Talybont Gate Residence](https://www.expedia.co.uk/Cardiff-Hotels-Cardiff-University.h30551505.Hotel-Information) > > [Holiday Inn Cardiff - North M4 by IHG](https://www.expedia.co.uk/Cardiff-Hotels-Holiday-Inn-Cardiff-North-M4.h9720.Hotel-Information) ---