Vale Resort

Photo gallery for Vale Resort

Primary image
Indoor pool
Indoor pool
Indoor spa tub
Terrace/patio

Overview of Vale Resort

Vale Resort

4.0 star property
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
Hensol Park, Hensol, Pontyclun, Wales, CF72 8JY

Explore the area

  • Popular LocationThe Royal Mint Experience10 min drive
  • Popular LocationSt. Fagans National Museum of History14 min drive
  • Popular LocationCottrell Park Golf Resort18 min drive
  • AirportBristol (BRS-Bristol Intl.)76 min drive

Choose dates to view prices

About this area

Pontyclun

Vale Resort is located in Pontyclun. Cottrell Park Golf Resort and Coed-Y-Mwstwr Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Cardiff Market and Queen Arcade. Travelling with kids? Consider Barry Island Pleasure Park, or check out an event or a game at Cardiff City Stadium.

What's nearby

  • The Royal Mint Experience - 10 min drive
  • St. Fagans National Museum of History - 14 min drive
  • Cottrell Park Golf Resort - 18 min drive
  • Castell Coch - 19 min drive
  • Beaupre Castle - 22 min drive

Getting around

  • Pontyclun Station - 9 min drive
  • Bristol International Airport (BRS) - 76 min drive

Restaurants

  • Miskin Arms - 5 min drive
  • Palm Tree - 7 min drive
  • Indiaah - 7 min drive
  • La Luna - 8 min drive
  • Costa - 8 min drive

About this property

Vale Resort

Family-friendly hotel with 2 restaurants and full-service spa
2 restaurants, a full-service spa and a golf course are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, an indoor pool, 3 bars/lounges and a fitness centre are on-site.
Vale Resort offers 143 accommodations with a safe and coffee/tea makers. A pillow menu is available. 32-inch Flat-screen televisions come with digital channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can play rounds at the 36-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts. An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Vale Spa has 20 treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Welsh

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free valet parking on site

Food and drink

  • Buffet breakfast available for a fee 7 AM–10 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 14.95 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges
  • 24-hour room service

Restaurants on site

  • Champagne Bar

Things to do

  • 36 holes of golf
  • 3 outdoor tennis courts
  • Fitness centre
  • Full-service spa
  • Golf driving range
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Hot tub
  • Steam room
  • Tennis

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Free cots/infant beds
  • Indoor pool
  • In-room childcare (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf lessons
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Spa

  • 20 treatment rooms
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20 per stay.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: GBP 14.95 per person (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: GBP 20 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Vale Pontyclun
Vale Resort Pontyclun
Vale Resort
Vale Resort Hotel
Vale Resort Pontyclun
Vale Resort Hotel Pontyclun

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 384 out of 692 reviews
5 - Excellent 55%
Rating 4 - Good. 211 out of 692 reviews
4 - Good 30%
Rating 3 - Okay. 60 out of 692 reviews
3 - Okay 9%
Rating 2 - Poor. 23 out of 692 reviews
2 - Poor 3%
Rating 1 - Terrible. 14 out of 692 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.4/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

4.3/5

Eco-friendliness

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was lovely, the facilities were good and the staff were super polite and helpful, food was good and the rooms were spacious and the bathroom were big
Stayed 3 nights in Aug 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s nice.
Stayed 1 night in Jul 2022

5/5 Excellent

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Room 242 in the main complex. I had a very comfortable nights stay in that, the bed was a really good size and very cozy, the room was spaceous and air conditioned. It was good to have a tea and coffee service in the room, however, there isn't a mini fridge to keep drinks etc cool. The provision of an iron and ironing board in the room is very handy. Unfortunately, my nights sleep was marred by noisy revellers, who I assume were there for a wedding the next day, returning to their rooms well after midnight and making a racket in the hallway without any consideration for sleeping guests. I had dinner and breakfast in my room and both were excellent and served by very friendly staff. Check in was fast and the front of house team were very helpful. Both the restaurants are quite sumptuous and elegantly decorated. I managed to sneak a peak at the wedding setup in one of the large conference rooms and would recommend the Vale as an excellent wedding venue. Plenty of parking, the surrounding gardens and outside areas are well maintained and the view from my room was stunning. Overall, The Vale provides value for money and I would definitely recommend it for those travellers wishing to stay outside of the City hustle and bustle. A little improvement would be on better room allocation for those wanting a peaceful night's sleep. My room was directly above the wedding setup and I can only imagine how noisy it would have been, had the wedding been in progress the night I stayed.
Stayed 1 night in May 2022

3/5 Okay

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Very nice hotel.
Stayed 2 nights in Apr 2022

4/5 Good

Stayed 1 night in Apr 2022