- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2020
Photo gallery
Guest reviews
Excellent
586 reviews
Guests rated this property 4.6/5 for cleanliness.
Popular amenities
Pool
Free WiFi
Parking included
Air conditioning
Spa
Restaurant
Cleaning and safety practices
Cleaned with disinfectant
Contactless check-in
Hand sanitizer provided
Map
Hensol Park, Hensol, Pontyclun, Wales
Explore the area
St Fagans11 min drive
Castell Coch (Red Castle)13 min drive
The Royal Mint Experience13 min drive
Cardiff (CWL-Cardiff Intl.)31 min drive
Choose dates to view prices
Standard Double Room
Photos of Standard Double Room
Standard Double Room
4.3/5 guest room ratingMore detailsRoom amenities
- 215 sq ft
- Resort view
- Sleeps 2
- 1 Double Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Double Bed
20 square metres m2 room with resort views
Internet – Free WiFi and wired Internet access
Entertainment – Digital channels
Food & Drink – Coffee/tea maker and 24-hour room service
Sleep – Hypo-allergenic bedding, a pillow menu and blackout drapes/curtainsBathroom – Private bathroom, shower, free toiletries and a hairdryer
Practical – Safe, iron/ironing board and desk; rollaway/extra beds and free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Wheelchair accessible
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityStandard Twin Room, 2 Single Beds
Photos of Standard Twin Room, 2 Single Beds
Standard Twin Room, 2 Single Beds
4.8/5 guest room ratingMore detailsRoom amenities
- 215 sq ft
- Resort view
- Sleeps 2
- 2 Single Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
2 Single Beds
20 square metres m2 room with resort views
Internet – Free WiFi and wired Internet access
Entertainment – Digital channels
Food & Drink – Coffee/tea maker and 24-hour room service
Sleep – Hypo-allergenic bedding, a pillow menu and blackout drapes/curtainsBathroom – Private bathroom, shower, free toiletries and a hairdryer
Practical – Safe, iron/ironing board and desk; rollaway/extra beds and free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Wheelchair accessible
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityExecutive Double Room
Photos of Executive Double Room
Executive Double Room
4.5/5 guest room ratingMore detailsRoom amenities
- 344 sq ft
- Golf view
- Sleeps 2
- 1 Double Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 20
Room details
1 Double Bed
32 square metres m2 room with golf course views
Internet – Free WiFi and wired Internet access
Entertainment – Digital channels
Food & Drink – Coffee/tea maker, 24-hour room service and free bottled water
Sleep – Hypo-allergenic bedding, a pillow menu and blackout drapes/curtainsBathroom – Private bathroom, shower, bathrobes and slippers
Practical – Phone, safe and iron/ironing board; free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Wheelchair accessible
Need to know – No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
About this area
Pontyclun
Vale Resort is located in Pontyclun. Cardiff Bay and Cottrell Park Golf Resort are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Cardiff Market and Queen Arcade. Travelling with kids? Make time for Barry Island Pleasure Park, or head to an event or a match at Principality Stadium.
Visit our Pontyclun travel guideWhat's nearby
- St Fagans - 11 min drive
- Castell Coch (Red Castle) - 13 min drive
- The Royal Mint Experience - 13 min drive
- Cardiff Metropolitan University - 26 min drive
- Llandaff Cathedral - 27 min drive
Getting around
- Pontyclun Station - 9 min drive
- Cardiff (CWL-Cardiff Intl.) - 31 min drive
Restaurants
- Champagne Bar — 1 min walk
- Chiquito - 8 min drive
- Jade Garden - 8 min drive
- La Trattoria - 8 min drive
- Fullbrook's Bistro - 9 min drive
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, dinner and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi
Parking and public transport
- Free valet parking
Food and drink
- Buffet breakfast available for a fee 7 AM–10 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 14.95 per person
- 2 restaurants and 1 coffee shop/cafe
- 3 bars/lounges
- 24-hour room service
Things to do
- 36 holes of golf
- 3 outdoor tennis courts
- Fitness centre
- Full-service spa
- Golf driving range
- Indoor pool
- Racquetball/squash
- Sauna
- Hot tub
- Steam room
- Tennis
Family friendly
- Babysitting/childcare (surcharge)
- Children's club (surcharge)
- Dry-cleaning service
- Free cots/infant beds
- Indoor pool
- In-room childcare (surcharge)
Conveniences
- Ballroom
- Banquet hall
- Lift
- Free newspapers in reception
- Front-desk safe
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Golf lessons
- Luggage storage
- Tour/ticket assistance
- Wedding services
Languages spoken
- English
- Welsh
Business services
- 24-hour business centre
- Meeting rooms
- Conference centre
Outdoors
- BBQ grill(s)
- Garden
- Picnic area
- Terrace
Spa
- 20 treatment rooms
- Body scrubs
- Body treatments
- Facials
- Manicures and pedicures
- Massages
- Massage/treatment rooms
- Sauna
- Spa open daily
- Steam room
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Accessible bathroom
- Assistive listening devices available
- In-room accessibility
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
More
- Smoke-free property
Room amenities
Bedroom
- Climate control (air conditioning)
- Blackout drapes/curtains
- Free cots/infant beds
- Hypo-allergenic bedding
- Linens
- Pillow menu
Bathroom
- Free toiletries
- Hairdryer
- Shower
- Towels
Entertainment
- Digital channels
Food and drink
- Coffee/tea maker
More
- Connecting rooms available
- Desk
- Iron/ironing board
- Safe
Policies
Check-in
Check-in between 3 PM and 5:30 AM
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
Express check-out
Special check-in instructions
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for GBP 20 per stay.
Free cots (infant beds)
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: GBP 14.95 per person (approximately)
- Late check-out is available for a fee (subject to availability, amount varies)
- Rollaway bed fee: GBP 20 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests
Contactless check-in and contactless check-out are available
Individually wrapped food options are available for breakfast and dinner, and also through room service
The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa
National rating
This property has received its official star rating from Visit Wales.
Property is also known as
Vale Resort Pontyclun
Vale Resort
Vale Pontyclun
Vale Resort Hotel
Vale Resort Pontyclun
Vale Resort Hotel Pontyclun
Frequently asked questions
Guest reviews
4.6
Cleanliness
4.4
Service and Staff
4.5
Amenities
4.4
Property condition
This traveller didn’t leave comments with their review
Stayed 1 night in Jul 2020
This traveller didn’t leave comments with their review
Stayed 1 night in Mar 2020
- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great weekend break
Love this hotel,the staff are very helpful and polite. The rooms are a good size and very clean and comfortable. The food is also very good,as are the leisure facilities .
Stayed 2 nights in Mar 2020
- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020
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