Title: Vale Resort Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Vale Resort Family-friendly hotel with 2 restaurants and full-service spa ![Exterior](https://images.trvl-media.com/lodging/2000000/1060000/1057600/1057564/184c8661.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Indoor pool](https://images.trvl-media.com/lodging/2000000/1060000/1057600/1057564/e3cfbff6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 restaurants, breakfast served](https://images.trvl-media.com/lodging/2000000/1060000/1057600/1057564/d7b7b0a5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 restaurants, breakfast served](https://images.trvl-media.com/lodging/2000000/1060000/1057600/1057564/4356702c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hypo-allergenic bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1060000/1057600/1057564/679e9415.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Vale Resort offers golf courses, a driving range, and lessons in beautiful green surroundings. Guests can relax at the indoor pool or enjoy spa treatments like body scrubs and facials. Two on-site restaurants serve breakfast, lunch, and dinner. 8.8 Excellent ## Popular amenities - - - - - - £100 includes taxes & fees 26 Nov - 27 Nov ## Room options ### Check availability for these dates Tonight [Nov 2 - Nov 3](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=1057564&PinnedHotelID=1057564&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=1057564&PinnedHotelID=1057564&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 3 - Nov 4](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=1057564&PinnedHotelID=1057564&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=1057564&PinnedHotelID=1057564&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1057564&PinnedHotelID=1057564&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1057564&PinnedHotelID=1057564&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=1057564&PinnedHotelID=1057564&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=1057564&PinnedHotelID=1057564&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![Executive Room - Balcony | Hypo-allergenic bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1060000/1057600/1057564/827f35ee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room - Balcony 8.6 Excellent 9 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Blackout curtains Hairdryer Bathrobes - 344 sq ft - Golf view - Sleeps 3 - 1 Double Bed ### Standard Room ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Blackout curtains Hairdryer Coffee/tea maker - Sleeps 2 - 1 Double Bed ### Executive Room - No Balcony ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Blackout curtains Hairdryer Coffee/tea maker - Sleeps 2 - 1 Double Bed ![Standard Double Room | Terrace/patio](https://images.trvl-media.com/lodging/2000000/1060000/1057600/1057564/39b58f89.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 9.2 Wonderful 39 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Blackout curtains Hairdryer Coffee/tea maker - 215 sq ft - Resort view - Sleeps 2 - 1 Double Bed ![Shower, free toiletries, hair dryer, towels](https://images.trvl-media.com/lodging/2000000/1060000/1057600/1057564/8d08cbd7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, 2 Single Beds 10.0 Exceptional 1 review ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Blackout curtains Hairdryer Coffee/tea maker - 215 sq ft - Resort view - Sleeps 2 - 2 Single Beds ## You may also like Ad ![Bar (on property)](https://images.trvl-media.com/lodging/47000000/46190000/46183000/46182979/54d40818.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Mercure Newport Hotel Newport City Centre - Free WiFi - Restaurant - Air conditioning - Gym 9.0 Wonderful 911 reviews £85 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Cardiff-Hotels-Mercure-Newport-Hotel.h46182979.Hotel-Information?chkin=2025-11-23&chkout=2025-11-24&rm1=a2®ionId=6054272&destination=Cardiff (and vicinity)&destType=MARKET&latLong=51.478333,-3.17563&searchId=2884d829-a94f-4f82-8a15-8e9fd19cfeee&top_cur=GBP) Ad ![Banquet hall](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/70000/65900/65879/52af7aba_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Delta Hotels by Marriott St. Pierre Country Club Chepstow - Pool - Hot tub - Spa - Pet-friendly 8.2 Very good 1,016 reviews £79 includes taxes & fees 9 Nov - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCardiff-Hotels-Vale-Resort.h1057564.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCardiff-Hotels-Vale-Resort.h1057564.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.49592%2C-3.37565&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Os17uIn9LNKkWHN3CqIlpgzinI4=) Hensol Park, Hensol, Pontyclun, Wales, CF72 8JY #### What's nearby - The Royal Mint Experience - 10 min drive - 5.9 miles - St. Fagans National Museum of History - 12 min drive - 7.2 miles - Principality Stadium - 19 min drive - 13.0 miles - Cardiff Castle - 19 min drive - 12.8 miles - Barry Island Beach - 21 min drive - 10.7 miles #### Getting around - Pontyclun Station - 9 min drive - Cardiff International Airport (CWL) - 23 min drive #### Restaurants - ‪Starbucks - ‬7 min drive - ‪The Pipeworks - ‬8 min drive - ‪McDonald's - ‬7 min drive - ‪La Trattoria - ‬8 min drive - ‪Miskin Arms - ‬5 min drive ## About this property ### Vale Resort Upscale family-friendly hotel At Vale Resort, you can look forward to a golf course, a terrace and a coffee shop/cafe. Get out on the links at this hotel and enjoy amenities such as a driving range and golf lessons. Treat yourself to a massage, a manicure/pedicure or a body treatment at Vale Spa, the on-site spa. Make sure that you enjoy breakfast, lunch and dinner at the two on-site restaurants. Enjoy the gym, as well as activities such as racquetball/squash. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi. Other perks include: - An indoor pool - Free valet parking - Buffet breakfast (surcharge), 3 outdoor tennis courts and express check-out - Babysitting (surcharge), tour/ticket information and luggage storage - Guest reviews speak highly of the helpful staff Room features All 143 rooms have comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and safes. Other conveniences in all rooms include: - Childcare services and free infant beds - Bathrooms with showers and free toiletries - 32-inch flat-screen TVs with digital channels - Electric kettles, daily housekeeping and desks ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/20000000/19390000/19385800/19385738/2f964c22.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lanelay Hall Hotel & Spa Llanharan - Pool - Spa - Parking included - Free WiFi 9.0 Wonderful 746 reviews £109 includes taxes & fees 4 Nov - 5 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=19385738&PinnedHotelID=19385738&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, pool loungers](https://images.trvl-media.com/lodging/1000000/210000/200400/200304/2fd814f3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Village Hotel Cardiff Whitchurch - Pool - Hot tub - Free WiFi - Restaurant 8.0 Very good 1,006 reviews £75 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=200304&PinnedHotelID=200304&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/6000000/5710000/5705800/5705762/98a63a58.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Llanerch Vineyard Hotel Pontyclun - Parking included - Free WiFi - Restaurant - Breakfast available 9.6 Exceptional 519 reviews £100 includes taxes & fees 4 Nov - 5 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=5705762&PinnedHotelID=5705762&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/2000000/1010000/1000800/1000753/21b4b435.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holland House Hotel Cardiff By Sunday Adamsdown - Pool - Spa - Pet-friendly - Free WiFi 8.0 Very good 1,008 reviews £67 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=1000753&PinnedHotelID=1000753&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/67000000/66270000/66262800/66262736/848fa567.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Parkgate Hotel Cardiff City Centre - Spa - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 1,782 reviews £94 includes taxes & fees 6 Nov - 7 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=66262736&PinnedHotelID=66262736&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/550000/542000/541993/9af5076c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Copthorne Hotel Cardiff-Caerdydd Wenvoe - Pet-friendly - Parking included - Free WiFi - Restaurant 8.4 Very good 1,021 reviews £60 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=541993&PinnedHotelID=541993&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/550000/545700/545633/3af1403c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### voco St David's Cardiff by IHG Butetown - Pool - Hot tub - Spa - Pet-friendly 9.0 Wonderful 1,033 reviews £102 includes taxes & fees 24 Nov - 25 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=545633&PinnedHotelID=545633&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/580000/571700/571649/3a8e251a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Novotel Cardiff Centre Cardiff City Centre - Pool - Spa - Pet-friendly - Free WiFi 8.0 Very good 1,016 reviews £75 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=571649&PinnedHotelID=571649&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; 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GBP 18.95 per person - 2 restaurants - 3 bars/lounges - A coffee shop/cafe ### Restaurants on site - Champagne Bar ### Things to do - 3 outdoor tennis courts - 36-hole golf course - Children's club - Full-service spa - Golf - Golf driving range - Golf lessons - Gym - Hot tub - Indoor pool - Racquetball/squash - Sauna - Steam room ### Family friendly - Children's club (surcharge) - In-room babysitting - In-room cot - Indoor pool ### Conveniences - 24-hour front desk - Free newspapers in lobby - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance - Wedding services ### Business services - 24-hour business centre - Conference centre - Meeting rooms ### Outdoors - Garden - Terrace ### Full-service spa - 20 treatment rooms - Body scrubs - Facials - Manicures/pedicures - Massage - Sauna - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk ### More - 2 buildings - 3 floors - Ballroom - Banquet hall - Built in 1998 - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot - Hypo-allergenic bedding ### Bathroom - Free toiletries - Hair dryer - Shower - Towels provided ### Entertainment - 32-inch flat-screen TV with digital channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Iron/ironing board - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 5:30 AM Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 11 AM Contactless check-out Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for GBP 20.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately GBP 18.95 per person - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: GBP 20.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old. This property accepts credit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation Guests under 18 years old are not allowed in the spa ### National rating This property has received its official star rating from Visit Wales. ### Property is also known as Vale Pontyclun Vale Resort Pontyclun Vale Resort Vale Resort Hotel Vale Resort Pontyclun Vale Resort Hotel Pontyclun ## Frequently asked questions ### Does Vale Resort have a pool? > Yes, this property has an indoor pool. ### How much does it cost to stay at Vale Resort? > As of 2 Nov 2025, prices found for a 1-night stay for 2 adults at Vale Resort on 26 Nov 2025 start from £100.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Cardiff-Hotels-Vale-Resort.h1057564.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Vale Resort pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Vale Resort? > Valet parking is free at this property. ### What time is check-in at Vale Resort? > Check-in start time: 3 PM; check-in end time: 5:30 AM. After-hours check-in is not available. ### What time is check-out at Vale Resort? > Checkout is at 11 AM. Late checkout is available for a fee (subject to availability). ### Where is Vale Resort located? > Located in Pontyclun, this family-friendly hotel is 2.2 mi (3.5 km) from Llantrisant Castle, and within 6 mi (10 km) of Dyffryn Gardens and Arboretum and Creigiau Golf Course. Cottrell Park Golf Resort and The Royal Mint Experience are also within 6 miles (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Vale Resort Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.8 Location ### 8.8 Staff & service ### 8.6 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 572 8 - Good 271 6 - Okay 100 4 - Poor 35 2 - Terrible 22 ### 10/10 Excellent #### Benjamin 17 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel so glad we found this place. Would 100% stay here again. ##### Benjamin Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Joy 14 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room was lovely resort amazing breakfast cracking well worth it ##### Joy Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Verified traveller 30 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great place, would return. Loved the gym and pool facilities. ##### Verified traveller Stayed 2 nights in Jul 2025 ### 6/10 Okay #### Hilary 24 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good golf course. Staff very friendly and helpful. For the price the hotel lacked finishing touches: minimum toiletries and room extras, no quiet lounge for residents. ##### Hilary Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### MARTIN 13 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities About the best service you’ll get in Wales. Premium property. ##### MARTIN Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Honor 6 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay Staff were very friendly beds very comfortable. Food very nice ##### Honor Stayed 3 nights in Jul 2025 ### 8/10 Good #### Zoe 20 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Lovely setting, friendly staff. Dissapointed the swimming pool was out of use as children were looking forward to a swim. ##### Zoe Stayed 1 night in Jul 2025 ### 10/10 Excellent #### David 4 Jul 2025 Liked: Cleanliness, staff & service, room comfort The only criticism was that the bathroom could have been a little larger. ##### David Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Gavin 12 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Always a lovely experience I travel to Llantrisant regularly for work and staying at The Vale is always a highly pleasant experience. The food is good, the rooms are reasonable and the gym facilities a huge bonus. ##### Gavin Stayed 1 night in Apr 2025 ### 10/10 Excellent #### khoram 26 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good for value for money Good place to get away ##### khoram Stayed 1 night in Apr 2025 ### 10/10 Excellent #### sarah 23 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities stayed there for wedding, service outstanding beautiful room, loved that they put on a free mini bus back and for hensol castle. i will be returning just for a weekend break ##### sarah Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Gemma 9 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastic last minute night away Room was a little more dated than others we've stayed in at this hotel but still totally spotless and even though it was a standard double the bed was enormous. Staff were pleasant as always and the food superb fabulous stay. ##### Gemma Stayed 1 night in Mar 2025 ### 6/10 Okay #### Sylvia 12 Sept 2025 Liked: Cleanliness, amenities Disliked: Property conditions & facilities The experience was spoilt by a lack of hot water in the bathroom. It had been raining heavily and we were soaked through, only to find that we couldn't have a hot shower before dinner. I've stayed in many hotels and this was the first time this has happened. It meant going down to dinner feeling grubby, which took the shine off the experience. ##### Sylvia Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Natalie 8 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Couples stay Lovely stay, friendly staff, nice room and tasty food ☺️ ![](https://a.travel-assets.com/ugc/hotel-reviews/54318DB391FD91324EFAD69BD792E21D559400A91715174071905.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7000C3324FFBC5992B776A0D5AA9C700D64E05F01715174071758.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/408DB7659086B2816AEBBB3A3B60C56F3AFB0AF41715174071808.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/D1170825DF480E7E6D11CFF93679795D87AFB86E1715174071931.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Natalie Stayed 1 night in May 2024 ### 10/10 Excellent #### Laura 13 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities Had an amazing stay, absolutely fell in love with this place. Would highly recommend and good price for everything you get! ##### Laura Stayed 1 night in Aug 2024 ### 10/10 Excellent #### amanda 2 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities Friendly staff and great gym and spa. Very clean and comfortable rooms. ##### amanda Stayed 4 nights in May 2023 ### 8/10 Good #### andrew 7 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities Plenty of space in a good location convenient for a wedding nearbye ##### andrew Stayed 1 night in Aug 2024 ### 10/10 Excellent #### June 8 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A lovely hotel and resort in a beautiful area We found the hotel staff very helpful and friendly and would go out of their way to make sure you were looked after would recommend the hotel to friends and family the grounds and the surrounding area is stunning . ##### June Stayed 1 night in May 2023 ### 10/10 Excellent #### noel 6 Jul 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Vale Resort Hensol ~5🌟 👏👏 Was there for a family wedding at Hensol Castle, had a great stay, great comfort, the breakfast was amazing 👏.....along with the very helpful staff too ##### noel Stayed 2 nights in Jul 2022 ### 10/10 Excellent #### Ryan 30 Dec 2022 Liked: Staff & service, amenities, property conditions & facilities An amazing venue and area staff very polite and helpful ##### Ryan Stayed 3 nights in Dec 2022 ### 10/10 Excellent #### Stephen 15 Dec 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Business Trip If you are staying near Cardif, The Vale resort is the place to stay. The rooms are great and have all the amenities for a business trip. It had a gym and swimming pool and an amazing breakfast. ##### Stephen Stayed 1 night in Dec 2022 ### 8/10 Good #### Ugochukwu 10 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Unprofessional response to a customer's request My stay was okay. The room is clean and spacious. I am not happy with their response to my request on early check-in. I sent a mail to them requesting for an early check-in around 1pm. They acknowledged my mail and told me they will review and see the possibility . Nobody got back to me and my request was not granted. They should have provided feedback to enable me improvise ##### Ugochukwu Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Jayne 7 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good value for money Fab facilities. Very friendly and helpful staff. Really good deal and excellent value for money. ##### Jayne Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Angharad 3 Dec 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Party night with partner and friends, fab evening and amazing rooms ##### Angharad Stayed 1 night in Dec 2022 ### 4/10 Poor #### Nadezhda 24 May 2025 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities How is this a 4-star resort?! The golf course is lovely but the hotel is in very poor shape. Carpets are stained, walls - scratched up and pockmarked with holes, furniture appears to be from 1980. The rooms are so rundown and shabby; you are not given a luggage rack or washcloths or a minifridge or any comfort. The food in the restaurant is good but the place has all the charm of an airport waiting area. We were extremely disappointed in the condition of the hotel and the available amenities. 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