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Best Western Premier Heronston Hotel & Spa

4.0 star property
Hotel in Bridgend with fitness centre and sauna

Choose dates to view prices

Photo gallery for Best Western Premier Heronston Hotel & Spa

1 bedroom, desk, laptop workspace, iron/ironing board
Exterior
Reception
Indoor pool
Breakfast and dinner served

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Spa
  • Gym
  • Room service
  • Bar
The current price is £108
includes taxes & fees
13 Jul - 14 Jul

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Standard Room, 1 Double Bed, Non Smoking

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
LCD TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
Satellite channels
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Accessible, Ground Floor (Walk-in Shower)

Deluxe Room, 1 Double Bed, Accessible, Ground Floor (Walk-in Shower) | 1 bedroom, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 Double Bed, Accessible, Ground Floor (Walk-in Shower)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
LCD TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
Satellite channels
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking (with Sofabed)

Deluxe Room, 1 Double Bed, Non Smoking (with Sofabed) | 1 bedroom, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 Double Bed, Non Smoking (with Sofabed)

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Heating
LCD TV
Sofa bed
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

Deluxe Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds) | 1 bedroom, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Heating
LCD TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
Satellite channels
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking

1 bedroom, desk, laptop workspace, iron/ironing board

Family Room, Multiple Beds, Non Smoking

Highlights

Heating
LCD TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
Satellite channels
  • 431 sq ft
  • Sleeps 5
  • 1 Double Bed and 1 Single Bed

View all photos for Suite, 1 Double Bed, Non Smoking

Suite, 1 Double Bed, Non Smoking | 1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 Double Bed, Non Smoking

Highlights

Heating
LCD TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
Satellite channels
  • 431 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking | 1 bedroom, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 Double Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
LCD TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
Satellite channels
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, Multiple Beds, Non Smoking

Highlights

Heating
LCD TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
Satellite channels
  • 237 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Room, 1 Double Bed, Non Smoking

1 bedroom, desk, laptop workspace, iron/ironing board

Superior Room, 1 Double Bed, Non Smoking

Highlights

Heating
LCD TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
Satellite channels
  • 308 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

1 bedroom, desk, laptop workspace, iron/ironing board

Superior Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Heating
LCD TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
Satellite channels
  • 308 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Deluxe Room, 2 Single Beds, Non Smoking | 1 bedroom, desk, laptop workspace, iron/ironing board

Deluxe Room, 2 Single Beds, Non Smoking

Highlights

Heating
LCD TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
Satellite channels
  • 237 sq ft
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 Queen Bed, Non Smoking (with Sofabed)

Junior Suite, 1 Queen Bed, Non Smoking (with Sofabed) | 1 bedroom, desk, laptop workspace, iron/ironing board

Junior Suite, 1 Queen Bed, Non Smoking (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
LCD TV
Sofa bed
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
  • 308 sq ft
  • Sleeps 3
  • 1 Queen Bed

Deluxe Twin Room with Skylight Window

  • Sleeps 2
  • 2 Single Beds

Superior King Room

  • Sleeps 2
  • 1 King Bed

Junior Queen Suite

  • Sleeps 3
  • 1 Single Sofa Bed and 1 Queen Bed

View all photos for Accessible-1 Double, Mobility Accessible, Walk in Shower, Ground Floor, Deluxe Room, Grab Bar, Non-Smoking

1 bedroom, desk, laptop workspace, iron/ironing board

Accessible-1 Double, Mobility Accessible, Walk in Shower, Ground Floor, Deluxe Room, Grab Bar, Non-Smoking

  • Sleeps 2
  • 1 Double Bed

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Deluxe Double Bed Room

  • Sleeps 2
  • 1 Double Bed

Honeymoon Suite With Double Bed-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

Standard Room with One Double Bed and Two Single Beds

  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

1 Double 1 Single, Non-Smoking, Family Room, 3rd and 4th Beds Single

  • Sleeps 5
  • 1 Double Bed and 1 Single Bed

Deluxe Double Bed Room with Sofa Bed

  • Sleeps 3
  • 1 Single Sofa Bed and 1 Double Bed

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About the area

Map
Ewenny Road, Bridgend, Wales, CF35 5AW

What's nearby

  • Coed-Y-Mwstwr Golf Club - 6 min drive - 3.1 miles
  • Newton Beach - 11 min drive - 4.2 miles
  • Trecco Bay - 13 min drive - 7.7 miles
  • Porthcawl Rest Bay Beach - 16 min drive - 9.2 miles
  • Royal Porthcawl Golf Club - 17 min drive - 9.2 miles

Getting around

  • Wildmill Station - 5 min drive
  • Cardiff International Airport (CWL) - 36 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Costa Coffee - ‬19 min walk
  • ‪The Kings Head - ‬16 min walk
  • ‪Domino's Pizza - ‬2 min drive
  • ‪Toby Carvery Bridgend - ‬2 min drive

About this property

Best Western Premier Heronston Hotel & Spa

Upscale hotel in the city centre
At Best Western Premier Heronston Hotel & Spa, you can look forward to a terrace, a garden and a hair salon. For some rest and relaxation, visit the sauna or steam room, and indulge in a hot stone massage, a body scrub or a manicure/pedicure. The on-site restaurant, Crane, offers breakfast and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also find perks such as:
  • An indoor pool
  • Free self-parking
  • Full breakfast (surcharge), an electric car charging station and a porter/bellboy
  • Free newspapers, luggage storage and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 75 rooms feature comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi.
More amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • LCD TVs with cable channels
  • Wardrobes/cupboards, coffee/tea makers and heating

Languages

English, French, Polish, Romanian, Turkish, Welsh

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 13.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Crane
  • Ewennys Bar & Grill

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 3 treatment rooms
  • Body scrubs
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Grab bar near toilet (66 centimetre high)
  • Lift (79 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The property hosts various banquet events throughout the year. Guests may be able to hear event related noise at any time.

Renovations and closures

The following facilities are closed on Tuesday:
  • Full-service spa
The following facilities are closed on Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 10.00 per pet, per night
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 13.95 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property provides access to the Leisure Club and Spa for guests under 17 years old from 7 to 9 AM and from 5 to 7 PM. The Leisure Club must be booked in advanced through reception.

We should mention

Pool access available from 6:30 AM to 10:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 17 years old are not allowed in the swimming pool, fitness facility or hot tub, while guests under 17 years old are only allowed in the swimming pool and fitness facility with adult supervision

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Best Western Heronston Hotel Bridgend
Best Western Heronston Hotel
Best Western Heronston Bridgend
Best Western Heronston
Bridgend Best Western
Best Western Bridgend
BEST WESTERN Heronston Hotel & Spa Bridgend, Wales
Premier Heronston & Bridgend
Best Western Heronston Hotel Spa
Best Western Premier Heronston Hotel Spa
Best Western Premier Heronston Hotel & Spa Hotel
Best Western Premier Heronston Hotel & Spa Bridgend
Best Western Premier Heronston Hotel & Spa Hotel Bridgend

Frequently asked questions

Does Best Western Premier Heronston Hotel & Spa have a pool?

Yes, this property has an indoor pool. Pool access is from 6:30 AM to 10:00 PM.

How much does it cost to stay at Best Western Premier Heronston Hotel & Spa?

As of 1 Jul 2025, prices found for a 1-night stay for 2 adults at Best Western Premier Heronston Hotel & Spa on 13 Jul 2025 start from £108.0, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Premier Heronston Hotel & Spa pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 10.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Best Western Premier Heronston Hotel & Spa?

Self-parking is free at this property.

What time is check-in at Best Western Premier Heronston Hotel & Spa?

Check-in start time: 3:00 PM; check-in end time: 3 AM. Late check-in is available during limited hours.

What time is check-out at Best Western Premier Heronston Hotel & Spa?

Checkout is at 10:30 AM.

Where is Best Western Premier Heronston Hotel & Spa located?

Located in the heart of Bridgend, this hotel is 0.9 mi (1.4 km) from Ewenny Priory Church and within 3 miles (5 km) of Church of St Aengus and Southerndown Golf Club. Ogmore Castle and Candleston Castle are also within 3 miles (5 km). Bridgend Station is 20 minutes by foot.

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Best Western Premier Heronston Hotel & Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 46 out of 88 reviews
Rating 8 - Good. 18 out of 88 reviews
Rating 6 - Okay. 14 out of 88 reviews
Rating 4 - Poor. 6 out of 88 reviews
Rating 2 - Terrible. 4 out of 88 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Pauline

Liked: Cleanliness, amenities, property conditions & facilities
Spa slippers and some rubbish floating around for length of stay, room 28.
Stayed 2 nights in Jun 2025

10/10 Excellent

PHILIP

Liked: Cleanliness, amenities, property conditions & facilities
All good as always
Stayed 2 nights in Jun 2025

10/10 Excellent

Josephine

Liked: Cleanliness, property conditions & facilities, room comfort
Was amazing
Stayed 1 night in Feb 2025

8/10 Good

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice refurbished room, quite spacious.
Stayed 3 nights in Dec 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 night business trip

All as one would expect friendly staff, warm welcome with comfortable rooms
Stayed 2 nights in Feb 2025

10/10 Excellent

ALFRED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice and clean with friendly staff’s
Stayed 1 night in Dec 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 night Business trip

Great friendly staff, Good value for momey restaurant and with greatly improved service
Stayed 2 nights in Feb 2025

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Dec 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 Night business trip

Great well price food, friendly staff & excellent facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Timothy

Liked: Cleanliness, property conditions & facilities

Business trip

Location and staff were great but they do need to fix the bathroom extractor fan issue as they are very noisy especially when the adjacent room leaves the bathroom light on all night.
Stayed 2 nights in Mar 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 night Business trip

Friendly welcoming staff, Bar restaurant no back on par with great good choice and prompt service
Stayed 3 nights in Feb 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 night business trip

Helpful friendly staff, great service and good food in the restaurant.
Stayed 3 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas Eve and Christmas night stay. Friendly staff, brilliant rooms and great breakfast. A++++
Stayed 2 nights in Dec 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peace and relaxation

Excellent stay. Friendly staff. The sauna, steam and gym facilities were just what I needed. I enjoyed the pool as well.
Stayed 1 night in Dec 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Multi night stay business trip

Welcoming and friendly staff Good restaurant menu
Stayed 3 nights in Nov 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful and the hotel has been recently refurbished inside only. Could do with the car park being done too.
Stayed 2 nights in Jan 2025

6/10 Okay

Krista

Liked: Cleanliness, staff & service
Firstly, the reception staff were very helpful allowing us to check in early as we had a wedding to attend to elsewhere. The waiting staff were great too However, a very busy private wedding at the hotel made the very small bar and garden area inaccessible. Later in the evening the noise from these guests interrupted our sleep for most of the night till 3am.There is very limited disabled parking and a long way to walk to disabled friendly rooms. Therfore, I would not stay here again
Stayed 1 night in May 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo business trip

Welcoming friendly staff, comfortable and clean room Good food with prompt service
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful from the cleaners to the bar and restaurant staff.Room was nice and big and partially updated.
Stayed 2 nights in Nov 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 night business trip

several weeks and all have been good
Stayed 3 nights in Nov 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 night trip

Same as the last 4 reviews
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything we needed… pool is nice and the place may look shabby on the outside but is really together on the inside! Friendly staff!
Stayed 1 night in Aug 2024

6/10 Okay

Kevin

Liked: Cleanliness, property conditions & facilities, room comfort

A little Trip

Food was disappointing but hotel and staff very nice
Stayed 2 nights in Nov 2024

4/10 Poor

Tanveer

Disliked: Staff & service, amenities, property conditions & facilities
3 poor night's sleep out of 4 night stay. Very noisy due to disco in the hotel and people running and screaming down the corridors.
Stayed 4 nights in Feb 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 night business trip

Friendly welcoming staff, but a little stressed when there’s a function on. Bathroom fans do need updating as rather noisy or just put a humidity sensor on them so when someone uses the bathroom at 3:00am it doesn’t wake up thee rooms.
Stayed 2 nights in Feb 2025