Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Novotel Cardiff Centre

Photo gallery

Featured image
Indoor pool
Indoor pool
Indoor spa bath
In-room safe, desk, laptop workspace, blackout curtains

Overview of Novotel Cardiff Centre

UNESCO Sustainable Property

Novotel Cardiff Centre

4 out of 5

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

  • Popular LocationCardiff Motorpoint Arena7 min walk
  • Popular LocationCardiff Castle17 min walk
  • Popular LocationPrincipality Stadium18 min walk
  • AirportCardiff (CWL-Cardiff Intl.)30 min drive

Choose dates to view prices

About this area

Cardiff

Located in Cardiff's Cardiff City Centre neighbourhood, Novotel Cardiff Centre is near a train station. Wales Millennium Centre and St. David's Hall are cultural highlights and Barry Island Pleasure Park is a popular area attraction. Looking to enjoy an event or a game? See what's going on at Cardiff Motorpoint Arena or Principality Stadium. Spend some time exploring the area's activities, including golfing. Guests love the hotel's central location.
Popular Location

What's nearby

  • Cardiff International Arena - 7 min walk
  • Cardiff Motorpoint Arena - 7 min walk
  • Capitol Shopping Centre - 11 min walk
  • Cardiff Castle - 17 min walk
  • Principality Stadium - 18 min walk

Getting around

  • Cardiff Queen Street Station - 11 min walk
  • Cardiff International Airport (CWL) - 30 min drive

Restaurants

  • Elements — 1 min walk
  • Golden Cross - 8 min walk
  • Thai House Restaurant - 9 min walk
  • Madeira Restaurant - 9 min walk
  • Steak of the Art - 9 min walk

About this property

Novotel Cardiff Centre

Eco-friendly Cardiff hotel in Cardiff City Centre, walk to Cardiff Bay
A restaurant, an indoor pool and a health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a snack bar/deli are on-site. All 138 soundproofed rooms feature free WiFi and room service. For a bit of entertainment, LCD TVs come with cable channels, and guests can also appreciate conveniences like sitting areas and coffee makers.
Novotel Cardiff Centre offers 138 forms of accommodation with a safe and coffee/tea makers. This accommodation offers separate sitting areas. LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit and hairdryers.

This Cardiff hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Guests aged under 16 years old are not allowed in the fitness facility.

Guests can pamper themselves by indulging in the on-site spa services. Services include sports massages and massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured self parking on site (GBP 13.00 per night)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: GBP 13.95 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Indoor pool
  • Sauna
  • Spa services
  • Hot tub
  • Steam room

Family friendly

  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Arabic
  • English
  • French
  • German
  • Italian
  • Malay
  • Portuguese
  • Russian
  • Spanish

Business services

  • Conference centre (2259 square feet of space)
  • Meeting rooms 11

Spa

  • Massage - sports
  • Reflexology
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: GBP 10.00

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15.00 per pet, per night

Children and extra beds

Children are welcome
Kids stay free! Children 16 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 13.95 per person (approximately)
  • Airport shuttle fee: GBP 30 per vehicle (one-way)
  • Secured self-parking fee: GBP 13.00 per night
  • Pet fee: GBP 15.00 per pet, per night
  • Late check-out fee: GBP 10.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Novotel Cardiff Centre
Novotel Hotel Cardiff Centre
Cardiff Novotel
Hotel Accor Cardiff Centre
Novotel Cardiff Centre Hotel Cardiff
Novotel Cardiff Centre Wales
Novotel Cardiff Centre Hotel
Novotel Cardiff Centre Hotel
Novotel Cardiff Centre Cardiff
Novotel Cardiff Centre Hotel Cardiff

Frequently asked questions

4.2
Very good
Rating 5 - Excellent. 458 out of 997 reviews
5 - Excellent 46%
Rating 4 - Good. 371 out of 997 reviews
4 - Good 37%
Rating 3 - Okay. 95 out of 997 reviews
3 - Okay 10%
Rating 2 - Poor. 50 out of 997 reviews
2 - Poor 5%
Rating 1 - Terrible. 23 out of 997 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.3/5

Staff & service

4.3/5

Amenities

4.2/5

Property conditions & facilities

4/5 Good

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property to stay in Cardiff
Stayed 2 nights in Jun 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately most of the facilities were closed but we were very impressed with the friendliness and helpfulness of all members of staff. Our grandchildren particularly liked the food and we did also. They made a birthday treat into something special.
Stayed 2 nights in May 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great near city centre shops all walking distance. Staff are really friendly and helpful. Rooms are good, due to restrictions facilities we're not open, but they looked good.
Stayed 4 nights in Apr 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Cardiff 4 night stay
Hotel fairly empty due to I believe covid , though wasn't in lockdown. Room only so didn't eat at hotel. Bar was operating with social dustancing and hygiene measures in place, but closed at 10pm before government made it mandatory. Staff very professional and friendly. Room was very clean and comfortable, though bed a bit hard. Used pool once during our 4 day stay which was very nice. We had to book an hour's slot to comply with the covid rules. Would recommend hotel for a stay in Cardiff as location was good for city centre and Cardiff bay.
Stayed 4 nights in Sep 2020