Parkway Hotel & Spa

Photo gallery for Parkway Hotel & Spa

Primary image
Indoor pool
Indoor pool
Indoor pool
Junior Suite | In-room safe, desk, iron/ironing board, free WiFi

Overview of Parkway Hotel & Spa

Parkway Hotel & Spa

4.0 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
Cwmbran Drive, Cwmbran, Wales, NP44 3UW

Explore the area

  • Popular LocationLlantarnam Grange Arts Centre8 min drive
  • Popular LocationIsca Augusta14 min drive
  • Popular LocationCaerleon Amphitheatre14 min drive
  • AirportCardiff (CWL-Cardiff Intl.)49 min drive

Choose dates to view prices

About this area

Cwmbrân

Located in Cwmbrân, Parkway Hotel & Spa is in the business district. Tredigar House Country Park and Sirhowy Valley Country Park reflect the area's natural beauty and area attractions include Newport Wetlands and Dewstow Gardens & Hidden Grottoes.

What's nearby

  • Friars Walk Newport - 7 min drive
  • Llantarnam Grange Arts Centre - 8 min drive
  • Newport Cathedral - 14 min drive
  • Isca Augusta - 14 min drive
  • Caerleon Amphitheatre - 14 min drive

Getting around

  • Cwmbrân Station - 4 min drive
  • Cardiff International Airport (CWL) - 52 min drive

Restaurants

  • The Greenhouse - 19 min walk
  • Parc-y-Prior Inn - 3 min drive
  • Next - 3 min drive
  • Domino's - 3 min drive
  • Papa John's - 3 min drive

About this property

Parkway Hotel & Spa

4-star Cwmbrân hotel in Llantarnam with full-service spa
This smoke-free hotel features a full-service spa, an indoor pool and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a snack bar/deli and a sauna are on-site.
Parkway Hotel & Spa offers 80 accommodations with laptop-compatible safes and coffee/tea makers. This Cwmbrân hotel provides complimentary wireless Internet access.

Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is provided on a daily basis.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.
The Beauty Rooms has 2 treatment rooms. Services include hot stone massages, facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 8:00 AM–10:00 AM on weekends: GBP 14.95 per person
  • 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • Ravellos
  • Courtyard Coffee Shop

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Arcade/games room
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms - 6

Outdoors

  • Garden
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Portable fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV/satellite channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: GBP 14.95 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Best Western Parkway Hotel
Best Western Plus Parkway
Best Western Plus Parkway Cwmbran
Best Western Plus Parkway Hotel
Best Western Plus Parkway Hotel Cwmbran
Parkway Best Western
Parkway Hotel Cwmbran
Parkway Hotel
Parkway Cwmbran
The Parkway Hotel & Spa Cwmbran, Wales
The Parkway Hotel & Spa Cwmbran Wales
Parkway Hotel Spa
Best Western Plus Parkway Hotel Spa
Parkway Hotel & Spa Hotel
Parkway Hotel & Spa Cwmbran
Parkway Hotel & Spa Hotel Cwmbran

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 402 out of 704 reviews
5 - Excellent 57%
Rating 4 - Good. 234 out of 704 reviews
4 - Good 33%
Rating 3 - Okay. 44 out of 704 reviews
3 - Okay 6%
Rating 2 - Poor. 13 out of 704 reviews
2 - Poor 2%
Rating 1 - Terrible. 11 out of 704 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.5/5

Staff & service

4.6/5

Amenities

4.4/5

Property conditions & facilities

4.2/5

Eco-friendliness

2/5 Poor

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
The property was lovely. Pool and facilities were good however I was really disappointed by the afternoon tea and the service on the day. I tried to speak to reception about this on two occasions and the first person wasn’t approachable at all, the second was on the phone as we checked out and didn’t stop the conversation long enough for us to speak and ushered us away even though I was willing to wait. Very disappointing and i won’t be returning or recommending.
Stayed 1 night in Jul 2022

3/5 Okay

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Not what I expected for the price. we needed to be in the area for one night and the weather was very warm. The rooms are small and very tired looking … and the mattress in our room was well worn and quite uncomfortable. Even with a fan, the room was too warm for comfort over night. (No air con probably isn’t a problem for most of the year.) Staff are pleasant enough, but some training is needed for some re customer service. Lots of very young staff, clearly not long out of school or college, so it’s great to see them getting opportunities to start their careers. The public areas are clean and well kept. Overall, our stay was just ok.
Stayed 1 night in Jul 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely hotel and the staff were very friendly.
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean all round. Staff are fantastic. Food is very very good. Great location. Coukd not ask for more, we will definitely be back
Stayed 1 night in May 2022

3/5 Okay

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
it stated complmentry gin and bottled water , None was provided , nespro maching in room ,none provided , very dated needs upgrading
Stayed 2 nights in May 2022