Heritage Park Hotel & Leisure Club

Photo gallery for Heritage Park Hotel & Leisure Club

Lobby
Terrace/patio
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets

Overview of Heritage Park Hotel & Leisure Club

Heritage Park Hotel & Leisure Club

4.0 star property

4.1/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
Trehafod, Pontypridd, Wales, CF37 2NP

Explore the area

  • Popular LocationThe Royal Mint Experience11 min drive
  • Popular LocationParc Penallta20 min drive
  • Popular LocationTreharris Park28 min drive
  • AirportCardiff (CWL-Cardiff Intl.)46 min drive

Choose dates to view prices

About this area

Pontypridd

Heritage Park Hotel & Leisure Club is located in Pontypridd. Castell Coch and St. Fagans National Museum of History are cultural highlights, and some of the area's landmarks include Caerphilly Castle and Saint Fagan's Castle. Aberdare Swimming Pool and Zip World Tower are also worth visiting.

What's nearby

  • The Royal Mint Experience - 11 min drive
  • Parc Penallta - 20 min drive
  • Caerphilly Castle - 25 min drive
  • Treharris Park - 28 min drive
  • Aberdare Swimming Pool - 31 min drive

Getting around

  • Trehafod Station - 16 min walk
  • Cardiff International Airport (CWL) - 47 min drive

Restaurants

  • Cafe Royale - 5 min drive
  • Trattoria - 5 min drive
  • Lewi's Thai Cafe - 5 min drive
  • Mr Creemy - 5 min drive
  • Silver Lounge - 5 min drive

About this property

Heritage Park Hotel & Leisure Club

4-star hotel with fitness centre and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers and a garden.
Heritage Park Hotel & Leisure Club offers 43 accommodations with complimentary bottles of water and free toiletries. Flat-screen televisions come with digital channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre.

Languages

English, Welsh

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–9:30 AM: GBP 10.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • The Heritage Park

Things to do

  • Fitness centre

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • No lifts

Guest services

  • 24-hour front desk
  • Daily housekeeping

Business services

  • Meeting rooms - 4

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Low-height worktop and sink
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Upper floors only accessible by stairs
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: GBP 10.00 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

No pets and no service animals are allowed at this property

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Heritage Park Hotel Pontypridd
Heritage Park Pontypridd
Park Heritage Hotel
Heritage Park Hotel Pontypridd, Wales
Heritage Park Hotel Trehafod nr Pontypridd
Heritage Park Hotel Trehafod nr
Heritage Park Trehafod nr Pontypridd
Heritage Park Trehafod nr
Heritage Park Hotel Pontypridd Wales
Heritage Park Hotel Leisure Club Pontypridd
Heritage Park Hotel Leisure Club
Heritage Park Leisure Club Pontypridd
Heritage Park Leisure Club
Heritage Park & Leisure Club
Heritage Park Hotel & Leisure Club Hotel
Heritage Park Hotel & Leisure Club Pontypridd
Heritage Park Hotel & Leisure Club Hotel Pontypridd

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 155 out of 363 reviews
5 - Excellent 43%
Rating 4 - Good. 128 out of 363 reviews
4 - Good 35%
Rating 3 - Okay. 45 out of 363 reviews
3 - Okay 12%
Rating 2 - Poor. 16 out of 363 reviews
2 - Poor 4%
Rating 1 - Terrible. 19 out of 363 reviews
1 - Terrible 5%

4.1/5

Cleanliness

4.3/5

Staff & service

3.8/5

Amenities

3.9/5

Property conditions & facilities

3.7/5

Eco-friendliness

3/5 Okay

Travelled with partner
Liked: Staff & service
The rooms were a little rundown and the TV was broken. The staff were fantastic and arrange another room for us quickly and without argument :)
Stayed 1 night in Jul 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Rooms clean and comfortable. Friendly staff
Stayed 1 night in Jul 2022

2/5 Poor

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Generally the hotel was good apart from dealing with a no hot water issue for over 24 hours. No alternative room in another part of the hotel was available. The work was scheduled replacement of some tanks. They should not have booked the rooms out. No offer of compensation & after having sent feedback through their website & via email they have not been in contact. We know problems can arise but it’s how you deal with it! Very poor customer service!
Stayed 4 nights in May 2022

3/5 Okay

Stayed 1 night in May 2022

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022