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Hotel was really nice, me and my girlfriend wanted a chilled night one night and used the spa which was great and had the best room service

Really brilliant hotel on an equally brilliant location

Great stay,clean room,very comfortable bed,great.

Great hotel in great location, perfect for a short stay

Great hotel in a convenient location with large rooms compared to the standard London size

From check in to check out the service was excellent. The lady on reception was a little stressed as I think it had been a busy morning. We left our bags as we arrived early. We had booked for 2 nights but under separate bookings. On check in the lady was very helpful and for an additional £10 we were able to keep the same room for both nights. The room is one of the best we’ve stayed in at Malmaison as it was in a quiet area and we didn’t hear anything. Breakfast was lovely with a great choice....

Had a great stay at this hotel. Friendly staff, very comfortable rooms with great decor.

Great hotel stay, couldn’t fault anything about this hotel. Great selection at breakfast. Rooms cleaned everyday, good standard of housekeeping. Aldgate/Tower Hill tube stations only 5 mins walk.

This hotel is superb , the staff were excellent form arrival to departure and there was nothing they wouldn’t do.

Excellent hotels

After spending 3 nights in a 4.4 Expedia rated hotel in Kensington where we greeted with unchanged bed sheets, stained matresses, and more, we left and went to the Andaz. Here, you can shower well, the beds are immaculate and there is a tube station right next to the hotel. This is definetively where we will stay next time. Thank you, Andaz!

Really lovely, well located hotel. Seamless check in from a very friendly member of staff. Glass of fizz available in reception. Fantastic executive room on floor 12 next door to each other. Complimentary drinks in the executive lounge (timed). Nice buffet breakfast with a very friendly, helpful guy, Abdul, showing us to our table etc. Would definitely stay again and recommend.

Charming hotel, attentive service, very comfortable room and bed. Would stay there again and would definitely recommend

Fantastic for a business trip - great location and great facilities - also a work space area next to the reception which saved me trudging through the rain to an office. Big clean room and great food and drink options

We booked this stay last minute as our original booking was unavailable at our check in time. This stay would’ve been out of budget usually but Vrbo are covering the difference from our original booking. Room was a good size and beds were comfortable. Bathroom was a great size with bath and shower. Complimentary bottled water and tea and coffee available with a kettle.

Great hotel, central and easy to get around

Great location, nice room we had a side view of the docks. The room is a little dated but clean and beds amazing. We had breakfast which was well worth extra money good selection and very tasty.

Great hotel & great location