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"The Cumberland was a decent hotel overall. The bed was somewhat comfortable, you could feel its age and the underpinnings were lumpy and uncomfortable. The bathroom was clean but there were spots on the ceiling that raised some eyebrows. Gym was clean and well stocked. Reception was overall very helpful except for delays in housekeeping/maintenance arriving to solve a plumbing issue. Great value for money for London and the location for time of year."

"Fantastic experience, they upgraded facilities, will come back to stay again!"

"The best hotel is London for us, have stayed many times and this time with our family ready to watch the London Marathon. It is perfectly situated on the Thames. The food is top quality and a decent price! Looking forward to our next stay! I would say the only thing missing is an indoor pool."

"Not enough lifts for the size of the hotel. At busy time"

"Our hotel room had poor quality pillows, washroom wasn’t ready , the hotel room is very old , not the same experience that I had during my first visit "