Town Hall Hotel & Apartments

Photo gallery for Town Hall Hotel & Apartments

Primary image
Indoor pool
Indoor pool
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
LCD TV, DVD player

Overview of Town Hall Hotel & Apartments

Town Hall Hotel & Apartments

5.0 star property

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided
Patriot Square, Bethnal Green, London, England, E2 9NF

Explore the area

  • Popular LocationTower of London6 min drive
  • Popular LocationLondon Bridge8 min drive
  • Popular LocationTower Bridge14 min drive
  • AirportLondon (LCY-London City)24 min drive

Choose dates to view prices

About this area


Town Hall Hotel & Apartments is located in Tower Hamlets, a neighbourhood in London, and is near a metro station. The area's natural beauty can be seen at Queen Elizabeth Olympic Park and Regent's Park, while Museum of London and HMS Belfast are cultural highlights. Consider O2 Forum Kentish Town for a night out, and don't miss London Eye, a top local attraction.

What's nearby

  • Tower of London - 6 min drive
  • London Bridge - 8 min drive
  • The Shard - 8 min drive
  • St. Paul's Cathedral - 9 min drive
  • Tower Bridge - 14 min drive

Getting around

  • London Cambridge Heath Station - 3 min walk
  • Bethnal Green Underground Station - 5 min walk
  • London (LCY-London City) - 24 min drive


  • The Dundee Arms - 3 min walk
  • Gallery Café - 3 min walk
  • La Cantina Sociale - 3 min walk
  • Mother Kelly's - 4 min walk
  • Sager & Wilde - 4 min walk

About this property

Town Hall Hotel & Apartments

Luxury London hotel in Tower Hamlets, near Liverpool Street
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe and 24-hour room service. All 97 rooms feature modern comforts such as LCD TVs with cable channels, free WiFi and DVD players. 24-hour room service, coffee makers and free bottled water are among the other amenities available to guests. Housekeeping is available on request.
Town Hall Hotel & Apartments offers 97 accommodations with DVD players and a safe. LCD televisions come with cable channels. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global)


Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 7 AM–10:30 AM on weekdays and 7:00 AM–10:30 AM on weekends: GBP 18.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • DVD player
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)


  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

Business services

  • Conference space (2034 square feet)
  • Meeting rooms


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)


  • Smoke-free property

Restaurants on site

  • Corner Room
  • Assembly Room
  • Da Terra

Room amenities


  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)


  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels


  • TV channels
  • DVD player
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water


  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties



Check-in from 2 PM - anytime
Minimum check-in age - 18


Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Check-in is at 3 PM and check-out is at noon Saturday-Sunday.

Access methods

Staffed front desk


Pets are allowed for an extra charge of GBP 25, per pet, per day, plus a deposit of GBP 60 per stay
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 75.0 per day.
Free cots (infant beds)

Payment types at the property

Important information


You'll be asked to pay the following charges at the property:

  • Deposit: GBP 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: GBP 18.00 per person (approximately)
  • Pet deposit: GBP 60 per stay
  • Pet fee: GBP 25 per pet, per day
  • Rollaway bed fee: GBP 75.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Town Hall Hotel & Apartments
Town Hall Hotel & Apartments London
Town Hall Hotel Apartments
Town Hall London
Town Hall Hotel Apartments London
Town Hall & Apartments London
Town Hall Hotel & Apartments Hotel
Town Hall Hotel & Apartments London
Town Hall Hotel & Apartments Hotel London

Overall score and ratings



Rating 5 - Excellent. 625 out of 922 reviews
5 - Excellent 68%
Rating 4 - Good. 212 out of 922 reviews
4 - Good 23%
Rating 3 - Okay. 50 out of 922 reviews
3 - Okay 5%
Rating 2 - Poor. 17 out of 922 reviews
2 - Poor 2%
Rating 1 - Terrible. 18 out of 922 reviews
1 - Terrible 2%




Staff & service




Property conditions & facilities



3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed here during our honeymoon. Good location, nice room, friendly staff. Unfortunate, room wasn't ready when we checked in, the maid was confused why they told us it was ready. The door handle broke on the second day, got it fixed the next day; and then the door lock broke the day after, which got fixed the following day. The maintenance staff was attentive. Also our elevator was out of order for most of our stay, and we were on the top floor, but, admittedly, I did need the exercise. Probably these could all be remedied by being in a different room, but it's just unlucky that it happened to us. Not usually what you expect from a 5 star though. I'd still recommend it.
Stayed 5 nights in May 2022

5/5 Excellent

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Apartment well equipped for family stay
Stayed 1 night in Feb 2022

2/5 Poor

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
A disappointing stay.
The room was a bit tired and in need of some repair. The bed was terrible. There was a lot of noise. Overall disappointing.
Stayed 1 night in Feb 2022

3/5 Okay

Business traveller
Liked: Cleanliness
Town Hall used to be my fave London hotel, now looks tired and unloved. Yea and coffe not topped up, no milk in room. The room we were given wasn’t great either.
Stayed 2 nights in Jan 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a lovely place to stay with easy access to places to visit in London. Good quality coffee and toiletries. Book the restaurant well in advance as very popular.
Stayed 2 nights in Jan 2022