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Overview of Town Hall Hotel & Apartments

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Featured image
Pool
Indoor pool
Indoor pool
Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Town Hall Hotel & Apartments

5 out of 5

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays

Explore the area

    Popular LocationVictoria Park17 min walk
    Popular LocationTower of London6 min drive
    Popular LocationLiverpool Street10 min drive
    AirportLondon (LCY-London City)27 min drive

Choose dates to view prices

About this area

London

Located in London's Tower Hamlets neighbourhood, Town Hall Hotel & Apartments is in the city centre and near a metro station. The area's natural beauty can be seen at Queen Elizabeth Olympic Park and Russell Square, while Tate Modern and Barbican Arts Centre are cultural highlights. Consider Piccadilly Theatre for a night out, and don't miss London Eye, a top local attraction.
Popular Location

What's nearby

  • Victoria Park - 17 min walk
  • Tower of London - 6 min drive
  • London Bridge - 8 min drive
  • Liverpool Street - 10 min drive
  • Tower Bridge - 13 min drive

Getting around

  • London Cambridge Heath Station - 3 min walk
  • Bethnal Green Underground Station - 5 min walk
  • London (LCY-London City) - 27 min drive

Restaurants

  • Corner Room — 1 min walk
  • Assembly Room — 1 min walk
  • The Japanese Canteen - 4 min walk
  • Paradise Garage - 4 min walk
  • Mother Kelly's Beer and Bottle Shop - 4 min walk

About this property

Town Hall Hotel & Apartments

Luxury London hotel in Tower Hamlets, near Liverpool Street
This smoke-free hotel features 2 restaurants, a bar/lounge and a coffee shop/café. WiFi in public areas is free. Additionally, spa services, 24-hour room service and concierge services are on-site. All 97 rooms feature modern comforts such as LCD TVs with cable channels, free WiFi and DVD players. 24-hour room service, coffee makers and free newspapers are among the other amenities available to guests.
Town Hall Hotel & Apartments offers 97 forms of accommodation with DVD players and a safe. LCD televisions come with cable channels. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can pamper themselves by indulging in the on-site spa services.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 7 AM–10 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 15.00 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Spa services

Family friendly

  • Babysitting/childcare (surcharge)
  • DVD player
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

Business services

  • Conference space (2034 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV channels
  • DVD player
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 25, per pet, per day, plus a deposit of GBP 60 per stay
Dogs welcome

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 75.0 per day.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: GBP 15.00 per person (approximately)
  • Pet deposit: GBP 60 per stay
  • Pet fee: GBP 25 per pet, per day
  • Rollaway bed fee: GBP 75.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Town Hall Hotel & Apartments
Town Hall Hotel & Apartments London
Town Hall Hotel Apartments
Town Hall London
Town Hall Hotel Apartments London
Town Hall & Apartments London
Town Hall Hotel & Apartments Hotel
Town Hall Hotel & Apartments London
Town Hall Hotel & Apartments Hotel London

Frequently asked questions

4.5
Wonderful
Rating 5 - Excellent. 598 out of 877 reviews
5 - Excellent 68%
Rating 4 - Good. 202 out of 877 reviews
4 - Good 23%
Rating 3 - Okay. 45 out of 877 reviews
3 - Okay 5%
Rating 2 - Poor. 16 out of 877 reviews
2 - Poor 2%
Rating 1 - Terrible. 16 out of 877 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.6/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a stylish conversion of the old town hall. Our room was spacious, well equipped and had a great view. Great public areas and facilities, and well placed for access to the city of London.
Stayed 3 nights in Aug 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it. Brilliant facility. Clean and Quiet
Loved it so much. One big downside was, I requested a room with a split level, but the room was not available. I can see the staff are working so hard to accommodate everything despite the various changes due to COVID. The entire family had a brilliant time from the swimming pool to the restaurant. Sad to see the "milk fridge" is gone. Thank you very exciting and clean stay once again.
Stayed 1 night in Jul 2020

5/5 Excellent

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five star! excellent and characterful i would highly recommend
Stayed 2 nights in Aug 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family wedding
We were staying overnight for a family wedding. I called early on the day of the wedding to see if our room was ready (11am, check in isn't until 2pm) and it was! We were able to check in and get ready in plenty of time. We were also upgraded at check in from a Studio to a One bed apartment. It was lovely, a cross between your own home and a hotel room. Vintage furniture mixed with new kitchen and bathrooms. The wedding was fantastic. Check in and check out was so easy. I would not hesitate to recommend this Hotel as a wedding venue offering guests fantastic accommodation.
Stayed 1 night in Feb 2020