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"Room but no air con"

"Very good, we stayed for the great north run and they went above and beyond for runners"

"Great stay Stayed as we were running the GNR Very busy over this weekend but the staff was amazing and friendly !! The hotel even put out lots of extras for the runners in reception like bottles of water bananas sis gels and sweets on a help your self basis which was a nice touch. Breakfast was very nice with nice ingredients etc."

"Every aspect of our stay was wonderful"

"Upgraded to a newly renovated jr suite. It was beautiful, spacious, and very comfortable with amazing views of the Tyne Bridge and castle. Staff were wonderful. They went out of their way to make us feel welcome and comfortable. Good location with lots of nice restaurants and things to see nearby. "

"Clean rooms breakfast was really good & staff were lovely "

"Stayed in the castle. Lift only to the 1st floor. Enjoyed tea and breakfast. Also did the castle tour. Excellent guide. Purchased the "

"Lovely Hotel that still feels fresh and up to date. Location is great now we have worked out how to get to the car park. Will stay here again. "

"As part of our honeymoon road trip my good lady wife wanted to see Beamish so the holiday inn was a good choice location wise. From the start the hotel, staff and managers were top notch even going out of their way to manage my accessibility and food allergy issues. Absolutely will be back again and again. "