Jurys Inn Newcastle Quayside

Photo gallery for Jurys Inn Newcastle Quayside

Primary image
Desk, laptop workspace, blackout curtains, soundproofing
Desk, laptop workspace, blackout curtains, soundproofing
View from room
Desk, laptop workspace, blackout curtains, soundproofing

Overview of Jurys Inn Newcastle Quayside

VIP Access

Jurys Inn Newcastle Quayside

4.0 star property

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available
South Shore Road, Gateshead, England, NE8 3AE

Explore the area

  • Popular LocationQuayside8 min walk
  • Popular LocationSage Gateshead10 min walk
  • Popular LocationNewcastle-upon-Tyne Theatre Royal20 min walk
  • AirportNewcastle (NCL-Newcastle Intl.)17 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

About this area


Located in Gateshead, Jurys Inn Newcastle Quayside is in the city centre and on the riverwalk. Sage Gateshead and Utilita Arena Newcastle are cultural highlights, and some of the area's notable landmarks include St. James' Park and Beamish Open Air Museum. Newcastle-upon-Tyne Discovery Museum and Seven Stories are also worth visiting.

What's nearby

  • BALTIC Centre for Contemporary Art - 3 min walk
  • Gateshead Millennium Bridge - 4 min walk
  • Quayside - 8 min walk
  • Sage Gateshead - 10 min walk
  • Newcastle-upon-Tyne Theatre Royal - 20 min walk

Getting around

  • Central Station - 3 min drive
  • Manors Station - 17 min walk
  • Newcastle (NCL-Newcastle Intl.) - 17 min drive


  • Six Restaurant - 3 min walk
  • Pitcher & Piano - 7 min walk
  • Charts - 10 min walk
  • The Broad Chare - 10 min walk
  • Caffe Vivo - 11 min walk

About this property

Jurys Inn Newcastle Quayside

4-star eco-friendly hotel, walk to Quayside
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area and dry cleaning.
Jurys Inn Newcastle Quayside offers 203 air-conditioned accommodations with coffee/tea makers and a hairdryer. 28-inch Flat-screen televisions come with cable channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This Gateshead hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 8.50 per night)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10 AM on weekdays and 7 AM–11 AM on weekends: GBP 14 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Riverside Restaurant

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Soundproofed rooms


  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Meeting rooms


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant


  • Smoke-free property

Room amenities


  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds


  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels


  • 28-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker


  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Soundproofing

Similar properties

See similar properties



Check-in from 4:00 PM - 11 PM
Late check-in subject to availability
Minimum check-in age - 18


Check-out before noon
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk


Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 14 per person (approximately)
  • Self-parking fee: GBP 8.50 per night
  • Late check-out fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Jurys Gateshead Newcastle
Jurys Inn Gateshead Newcastle
Jurys Inn Newcastle Gateshead Quays
Jurys Inn Newcastle Quays
Jurys Inn Quays
Jurys Newcastle Gateshead Quays
Jurys Newcastle Quays
Jurys Inn Newcastlegateshead Quays Hotel Gateshead
Jurys Inn Newcastle Quayside Gateshead
Jurys Newcastle Quayside Gateshead
Jurys Newcastle Quayside
Jurys castle Quaysi Gateshead
Jurys Inn Newcastle Quayside Hotel
Jurys Inn Newcastle Quayside Gateshead
Jurys Inn Newcastle Quayside Hotel Gateshead

Overall score and ratings



Rating 5 - Excellent. 323 out of 950 reviews
5 - Excellent 34%
Rating 4 - Good. 375 out of 950 reviews
4 - Good 39%
Rating 3 - Okay. 151 out of 950 reviews
3 - Okay 16%
Rating 2 - Poor. 72 out of 950 reviews
2 - Poor 8%
Rating 1 - Terrible. 29 out of 950 reviews
1 - Terrible 3%




Staff & service




Property conditions & facilities



2/5 Poor

Disliked: Property conditions & facilities
This hotel is getting worse with every stay. The hotel is becoming increasingly used for stag and hen parties only. It is very noisy. My room has in serious need of a refurbishment as there was scuff marks and waters high on the walls. The hotel is also very expensive for what, I do not feel it is worth the money. Better off staying in a pub.
Stayed 1 night in Jun 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this hotel as we believed there was ample parking and we were unable to get a space nearby so that was disappointing as we had chosen this hotel over several cheaper options specifically for the parking
Stayed 1 night in May 2022

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bedroom carpet had lots of stains on it, Bathroom wall was themed, ceiling was cracked and had mould, it was pretty disgusting
Stayed 2 nights in Apr 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay everything spotless
Stayed 1 night in May 2022

2/5 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
No Heating
Was in room 409, the heating never worked, we were freezing all night
Stayed 1 night in Mar 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The view was the best thing about this hotel. It was amazing. This is a great hotel, but it is starting to appear shabby and could use some updates. The curtains had a rip and were torn from the rod in spots. The water faucet in the tub had separate hot and cold that came separate through the same spout. You will get burned. Staff was super friendly and the location was convenient. I would stay again.
Stayed 4 nights in Mar 2022

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Hotel was excellent. Very clean with exceptional staff
Stayed 1 night in Mar 2022

3/5 Okay

Liked: Staff & service, amenities, property conditions & facilities
Andrea in the bar was lovely , really friendly and looked after us . We stayed for 3 night and the maid never came once . So the bins weren’t emptied and we didn’t get clean towels .
Stayed 3 nights in Mar 2022

2/5 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
An unusually bad stay
We stayed on Thursday for a couples trip, we booked a superior room which was located on a quiet floor as we have done this previously. The room although it had a good view of the river was very worn and could have done with quite a bit of touching up especially in the W.C. the toilet when flushed ran for ages afterwards which we did not notice til the middle of the night and the air conditioning rattled. Other guests in rooms opposite returned to their rooms in the early hours and there was giggling and doors banging constantly for ages, overall not a good night sleep.
Stayed 1 night in Mar 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Mar 2022