Durham Marriott Hotel Royal County

Photo gallery for Durham Marriott Hotel Royal County

Primary image
Premium bedding, down duvets, in-room safe, desk
Premium bedding, down duvets, in-room safe, desk
Premium bedding, down duvets, in-room safe, desk
Premium bedding, down duvets, in-room safe, desk

Overview of Durham Marriott Hotel Royal County

Durham Marriott Hotel Royal County

4.0 star property

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
Map
Old Elvet, Durham, England, DH1 3JN

Explore the area

  • Popular LocationDurham Castle7 min walk
  • Popular LocationDurham Cathedral8 min walk
  • Popular LocationCrook Hall and Gardens14 min walk
  • AirportNewcastle (NCL-Newcastle Intl.)39 min drive

Choose dates to view prices

About this area

Durham

Located in Durham, Durham Marriott Hotel Royal County is in the city centre and on a river. The area's natural beauty can be seen at Waldridge Fell Country Park and Whitworth Hall Country Park, while Gala Theatre Durham and Durham World Heritage Site Visitor Centre are cultural highlights. Adventure Valley and Mini Moos Adventure Farm are also worth visiting. Guests love the hotel's central location.

What's nearby

  • Durham World Heritage Site Visitor Centre - 5 min walk
  • Palace Green - 6 min walk
  • Durham Castle - 7 min walk
  • Durham Cathedral - 8 min walk
  • Crook Hall and Gardens - 14 min walk

Getting around

  • Durham Station - 12 min walk
  • Newcastle (NCL-Newcastle Intl.) - 39 min drive

Restaurants

  • Zen - 3 min walk
  • Flat White Kitchen - 3 min walk
  • La Spaghettata - 4 min walk
  • Vennel's - 4 min walk
  • Zizzi - 4 min walk

About this property

Durham Marriott Hotel Royal County

Riverside hotel with 24-hour fitness centre and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking and coffee/tea in a common area are on-site.
Durham Marriott Hotel Royal County offers 150 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature down duvets and premium bedding. A pillow menu is available. 49-inch Flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 10.00 per day)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 11.00 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 16.50 for adults and GBP 8.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Cast Iron Grill
  • Paddy and Scott's
  • Cast Iron Bar
  • Cast Iron Terrace

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Wedding services

Business services

  • Meeting rooms - 5

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Renovated entire property – March 2021
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Free cots/infant beds
  • Heating
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 15.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: GBP 16.50 for adults and GBP 8.00 for children (approximately)
  • Fee for in-room wireless Internet: GBP 10.00 per day (rates may vary)
  • Self-parking fee: GBP 11.00 per day
  • Rollaway bed fee: GBP 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Durham County Marriott Hotel
Durham Marriott Hotel Royal County
Durham Marriott Royal County
Marriott Hotel Royal County
Marriott Royal County
Durham Marriott Royal County
Durham Marriott Hotel Royal County Hotel
Durham Marriott Hotel Royal County Durham
Durham Marriott Hotel Royal County Hotel Durham

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 520 out of 1001 reviews
5 - Excellent 52%
Rating 4 - Good. 344 out of 1001 reviews
4 - Good 34%
Rating 3 - Okay. 85 out of 1001 reviews
3 - Okay 8%
Rating 2 - Poor. 44 out of 1001 reviews
2 - Poor 4%
Rating 1 - Terrible. 8 out of 1001 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.1/5

Property conditions & facilities

4.2/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Durham cathedral and very comfortable bed
Stayed 2 nights in Aug 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very central yet surprisingly quiet. My room was spacious. Bed and bedding all very comfortable. I was perhaps surprised that the room wasn't serviced daily.
Stayed 3 nights in Aug 2022

3/5 Okay

Travelled with partner
Liked: Cleanliness
Hotel was in a good location and the room was a good size. The refrigerator and the air conditioning in the room did not work. Also the toilet roll holder fell off the wall. We spoke to front desk who assured us it would be attended to. Nothing was done. The second day, there was no housekeeping We were told this was due to staff illness and shortages. Staff appeared stressed and unable to help us. We have stayed at Mariott hotels before and this one was a big disappointment.
Stayed 3 nights in Jul 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed and clean and quiet
Stayed 1 night in Jul 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated in the centre, surrounded by bars and restaurants and tourist areas. Very spacious room, clean and helpful staff
Stayed 1 night in Jun 2022