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"Convenient, clean well equipped room. Good value."

"The staff was outstandingly pleasant competent and helpful. The food was excellent. The price was reasonable."

"No problems."

"Room untidy, missing basic elements. Staff on check in very helpful, on check out they were busy chatting and only noticed me as I put my Key in the box. Wi-Fi was passable, bathroom was terrible mouldy cracks in grout and not toilet paper."

"Hotel is difficult to find from Heathrow terminal 5 as the signage is sparse and confusing. Worth the effort to find, however."

"Room was simple but spacious for our family of 4. It was very far from the main hotel areas though, and lifts being out of order between buildings made it incovenient with a buggy and luggage in tow. The bar and pool areas were lovely. The a la carte restaurant was a bit limited for kids and gluten free options, but was good to also have the option of the buffet style restaurant which was a better plan with children."

"Me and my boyfriend visit this hotel regularly, it nice , reception staff attitude varies, good ambience in the lobby and bar, rooms clean and spacious "

"Perfect location. Lovely staff. Comfortable room, but needed a softer pillow. "

"This is my second time staying here and has always been very good. It was still good, but I was disturbed alot by the neighbour next door talking incredibly loudly on his phone. Also, I would have liked to not receive an email the day before I am due to check out, asking me to check out online. I think it takes away from your experience of being away if it feels like the hotel is rushing you to check out. "