The code for the apartment didn't work when I arrived but when I phoned the number the customer service guy was really helpful and put me in a different apartment. The apartment was clean, with the exception of the pillow. It was a perfect location, coffee machine, water, chocolate were lovely touches. No TV channels (only freeview which you had to log into). Wifi was excellent. Apartment was too hot - thermostat said 27 degrees and didn't cool even with all windows open. It would have been improved with aircon or a fan.