Title: Sheraton Heathrow Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=20238&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Sheraton Heathrow Hotel Guests find a peaceful retreat in this eco-certified hotel with lush gardens, while the on-site steakhouse serves up delicious local flavors throughout the day. ## Photo gallery for Sheraton Heathrow Hotel ![Serves lunch and dinner - Sheraton Heathrow Hotel (West Drayton)](https://images.trvl-media.com/lodging/1000000/30000/20300/20238/b1dd5478.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Presidential Suite, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace - Sheraton Heathrow Hotel (West Drayton)](https://images.trvl-media.com/lodging/1000000/30000/20300/20238/94ce080b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast and dinner served, British cuisine - Sheraton Heathrow Hotel (West Drayton)](https://images.trvl-media.com/lodging/1000000/30000/20300/20238/34bea79b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, in-room safe, desk, laptop workspace - Sheraton Heathrow Hotel (West Drayton)](https://images.trvl-media.com/lodging/1000000/30000/20300/20238/a9cd2b74.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Serves lunch and dinner - Sheraton Heathrow Hotel (West Drayton)](https://images.trvl-media.com/lodging/1000000/30000/20300/20238/33c6acfd.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Sheraton Heathrow Hotel, near Thorpe Park and Windsor Castle, offers a quiet escape with an art gallery and garden. Enjoy British dishes at the Cast Iron Bar & Grill, high-speed WiFi, and on-site car rentals. Guests love the attentive staff. ## Reviews 8.6 Excellent ## Popular amenities - Pet-friendly - Free Wi-Fi - Air-conditioning - Gym £79 includes taxes & fees 6 Feb - 7 Feb ## Room options ### Check availability for these dates Tonight [Jan 30 - Jan 31](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=20238&PinnedHotelID=20238&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=20238&PinnedHotelID=20238&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 31 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=20238&PinnedHotelID=20238&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=20238&PinnedHotelID=20238&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 30 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=20238&PinnedHotelID=20238&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=20238&PinnedHotelID=20238&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 6 - Feb 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=20238&PinnedHotelID=20238&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=20238&PinnedHotelID=20238&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ### View all photos for Deluxe Room, 1 Queen Bed ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/30000/20300/20238/34a8aed6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Queen Bed 8.8 Excellent 120 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LCD TV Hypo-allergenic bedding Blackout curtains Premium bedding - 280 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Deluxe Room, 2 Single Beds ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/30000/20300/20238/34fe07fb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Single Beds 9.2 Wonderful 27 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LCD TV Hypo-allergenic bedding Blackout curtains Premium bedding - 280 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Club Room, 1 Queen Bed ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/30000/20300/20238/34a8aed6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room, 1 Queen Bed 8.8 Excellent 14 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Club Lounge Free cots/infant beds LCD TV Hypo-allergenic bedding Blackout curtains - 280 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Club Room, 2 Single Beds ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/30000/20300/20238/a9cd2b74.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room, 2 Single Beds ### Highlights Soundproofed Air conditioning Connecting rooms available Club Lounge Free cots/infant beds LCD TV Hypo-allergenic bedding Blackout curtains - 237 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Family Room, 1 Double Bed ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/30000/20300/20238/34a8aed6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, 1 Double Bed ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LCD TV Hypo-allergenic bedding Blackout curtains Premium bedding - 474 sq ft - Sleeps 4 - 1 Double Bed ### View all photos for Junior Suite, 1 Queen Bed ![Junior Suite, 1 Queen Bed | Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/30000/20300/20238/36039506.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 Queen Bed 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Connecting rooms available Club Lounge Free cots/infant beds LCD TV Hypo-allergenic bedding Blackout curtains - 786 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Presidential Suite, 1 King Bed ![Presidential Suite, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/30000/20300/20238/9212ccd6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite, 1 King Bed ### Highlights Soundproofed Air conditioning Connecting rooms available Club Lounge Free cots/infant beds LCD TV Hypo-allergenic bedding Blackout curtains - Sleeps 2 - 1 King Bed ## You may also like Ad ![Daily buffet breakfast (GBP 16.50 per person)](https://images.trvl-media.com/lodging/1000000/890000/882800/882761/4d97c95e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Thistle London Heathrow Terminal 5 Heathrow Villages - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 8.0 Very good 3,123 reviews £55 includes taxes & fees 22 Feb - 23 Feb [](https://www.expedia.co.uk/London-Hotels-Thistle-London-Heathrow-T5.h882761.Hotel-Information?chkin=2026-2-22&chkout=2026-2-23&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=3029be85-f9c6-4ca8-b42f-1d8ce706ea6d&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/56000000/55210000/55208000/55207977/04ca9931_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Courtyard by Marriott London Heathrow Airport Heathrow Villages - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 9.0 Wonderful 1,425 reviews £75 includes taxes & fees 6 Feb - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Sheraton-Heathrow-Hotel.h20238.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Sheraton-Heathrow-Hotel.h20238.Hotel-Information) ## About the area Near a metro station, Sheraton Heathrow Hotel is in Heathrow Villages, a neighbourhood in West Drayton with good airport proximity. The area's natural beauty can be seen at Royal Botanic Gardens, Kew and Richmond Park, while Thorpe Park and LEGOLAND® Windsor are popular local attractions. Looking to enjoy an event or a match while in town? See what's going on at Twickenham Stadium. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. [Visit our West Drayton travel guide](https://www.expedia.co.uk/West-Drayton.dx10519) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.48253%2C-0.48082&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=qNuPioLTWedwoQv_AUaqzB_1i7Y=) Heathrow Airport, Colnbrook Bypass, West Drayton, England, UB7 0HJ ### What's nearby - ![Windsor Castle featuring heritage architecture and château or palace](https://images.trvl-media.com/place/501522/3d7227c1-1ad7-442a-9d31-8640104b027b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Windsor Castle 11 min drive \- 7.0 miles - ![Lego Shuttle. ](https://images.trvl-media.com/place/5479/197e289c-9875-4888-9e01-28939affa0cb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) LEGOLAND® Windsor 15 min drive \- 11.1 miles - ![Hyde Park featuring a garden, a river or creek and watersports](https://images.trvl-media.com/place/507738/66d59579-a9fc-4a02-8886-325e585c864b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hyde Park 37 min drive \- 18.0 miles - ![Big Ben featuring a city, heritage architecture and a monument](https://images.trvl-media.com/place/6060186/2f322593-af11-47f2-88a5-d8a6063dcf00.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Big Ben 47 min drive \- 20.2 miles - Thorney Park 3 min drive \- 2.7 miles ### Getting around - West Drayton Station 6 min drive - Station A Station 20 min walk - Heathrow Airport (LHR) 4 min drive ### Restaurants - Gordon Ramsay Plane Food 6 min drive - Starbucks 7 min drive - Costa Coffee 6 min drive - Pret A Manger 7 min drive - Wagamama 7 min drive ## About this property ### Sheraton Heathrow Hotel Upscale hotel near Windsor Castle Located close to Thorpe Park, Sheraton Heathrow Hotel provides an art gallery on-site, dry cleaning/laundry services and car hire on-site. The on-site British cuisine steakhouse, Cast Iron Bar & Grill, offers breakfast, dinner and happy hour. In addition to a bar and a gym, guests can connect to free in-room WiFi. Other perks include: - Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge) - A bike on-site, express check-out and express check-in - A lift, tour/ticket information and a vegetable garden - Guest reviews speak highly of the helpful staff Room features All 426 rooms feature comforts such as premium bedding and laptop-friendly workspaces, as well as perks such as free WiFi and offices. Guest reviews highly rate the cleanliness rooms at the property. Other conveniences in all rooms include: - Recycling, LED light bulbs and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and baths or showers - LCD TVs with cable channels - Wardrobes/cupboards, free infant beds and free tea bags/instant coffee ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/2000000/1720000/1717000/1716953/765f8abb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Place London Heathrow Airport Heathrow Villages - Free Wi-Fi - Restaurant - Air-conditioning - Gym 9.0 Wonderful 4,225 reviews £81 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=1716953&PinnedHotelID=1716953&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/56000000/55210000/55208000/55207977/04ca9931.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard by Marriott London Heathrow Airport Heathrow Villages - Free Wi-Fi - Restaurant - Air-conditioning - 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2 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=46218383&PinnedHotelID=46218383&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1750000/1741000/1740977/6026e0f3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sofitel London Heathrow Heathrow Villages - Spa - Free Wi-Fi - Restaurant - Air-conditioning 8.8 Excellent 4,909 reviews £152 includes taxes & fees 16 Feb - 17 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=1740977&PinnedHotelID=1740977&HadPinnedHotel=true®ionId=-1&adults=2) ![Meeting facility](https://images.trvl-media.com/lodging/1000000/20000/12400/12391/672c524c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radisson Blu Hotel, London Heathrow Heathrow Villages - Free Wi-Fi - Restaurant - Air-conditioning - Gym 8.4 Very good 3,157 reviews £79 includes taxes & fees 6 Feb - 7 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=12391&PinnedHotelID=12391&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/580000/570400/570358/1b5762aa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Leonardo London Heathrow Airport Heathrow Villages - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle at scheduled times for a surcharge - Bus station shuttle (surcharge) - Parking on site (GBP 15 per day; includes in/out privileges) - Limited on-site self parking - Wheelchair-accessible parking and van parking available ### Food and drink - Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 18.50 per person - A bar/lounge - A restaurant - Coffee and tea in common areas - Couples/private dining - Snack bar/deli ### Restaurants on site - Cast Iron Bar & Grill - The Lobby Bar ### Things to do - Art gallery - Bicycles - Gym - TV in common areas ### Family friendly - In-room cot - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Laundry facilities - Luggage storage - Safe at front desk - Vending machine - Water dispenser ### Guest services - Change of bedsheets (on request) - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Wedding services ### Business services - Business centre ### Outdoors - Vegetable garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Grab bar in bathtub - Grab bar near toilet - Handrails in hallways - Handrails in stairways - Height-adjustable showerhead - Lever door handles - Lift - Low-height electrical sockets in bathroom - Low-height view port in door - Stair-free path to entrance - Transfer shower - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible van parking ### More - 3 floors - Annual offsets purchased for at least 10% of carbon footprint - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Ballroom - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 1973 - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Eco-friendly cleaning products used - Local artist showcase - Local culture and ecosystem education - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Rooftop garden - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Blackout drapes - Free cot - Hypo-allergenic bedding - Premium bedding ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - LCD TV with cable channels ### Food and drink - Electric kettle - Tea bags/instant coffee ### More - Air conditioning (climate-controlled) - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Connecting rooms available - Desk - Desk chair - Eco-friendly toiletries - Electrical adapters - Energy-saving switches in guestrooms - Iron/ironing board - Laptop workspace - LED lighting - Office - Phone - Recycling - Safe - Soundproofed rooms - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: midnight Early check-in subject to availability Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of GBP 25 per accommodation, per stay Service animals are welcome, and are exempt from fees ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately GBP 18.50 per person - Airport shuttle fee: GBP 6.00 per person (one-way) - Airport shuttle fee per child: GBP 11.00 (return) - Self-parking fee: GBP 15 per day (in/out privileges) - Pet fee: GBP 25 per accommodation, per stay - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available This property uses eco-friendly cleaning products Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation A car is not required for transport to and from this property ### Property is also known as Heathrow Hotel Sheraton Heathrow Sheraton Heathrow Sheraton Hotel Hotel Sheraton Heathrow Sheraton Heathrow Sheraton Heathrow Hotel Sheraton Hotel Heathrow Sheraton Heathrow Hotel West Drayton, Greater London Sheraton West Drayton West Drayton Sheraton Sheraton Heathrow Hotel West Drayton Sheraton Heathrow West Drayton Greater London West Drayton Sheraton Sheraton West Drayton Sheraton Heathrow Hotel Hotel Sheraton Heathrow Hotel West Drayton Sheraton Heathrow Hotel Hotel West Drayton ## Frequently asked questions ### Is Sheraton Heathrow Hotel pet-friendly? ### How much does it cost to stay at Sheraton Heathrow Hotel? ### How much is parking at Sheraton Heathrow Hotel? ### What time is check-in at Sheraton Heathrow Hotel? ### What time is check-out at Sheraton Heathrow Hotel? ### Does Sheraton Heathrow Hotel provide a shuttle to the airport? ### Where is Sheraton Heathrow Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Sheraton Heathrow Hotel Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.6 Amenities ### 8.8 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 565 8 - Good 270 6 - Okay 95 4 - Poor 46 2 - Terrible 26 ## Reviews ### 8/10 Good #### Derek 9 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff, quiet hotel, cleanliness very good. ##### Derek Stayed 1 night in Jan 2026 ### 10/10 Excellent #### David 16 Dec 2025 Fine just one night brief stay. Comfortable room ##### David Stayed 1 night in Dec 2025 ### 8/10 Good #### Caroline 16 Nov 2025 Liked: Amenities Disliked: Property conditions & facilities Friendly staff. ##### Caroline Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Christopher 7 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Easy check in, room a decent size and shower great (always important) restaurant and staff very good ##### Christopher Stayed 1 night in Oct 2025 ### 8/10 Good #### Joanne 12 Oct 2025 Liked: Cleanliness, property conditions & facilities, room comfort Very convenient for terminal 5, comfortable stay ##### Joanne Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Balu Mahendra 23 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Great experience, a special shoutout to the staff at the dining area. I was travelling with my 4year old who is a very picky eater. The staff were very accommodating. I would be coming back for sure. ##### Balu Mahendra Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### JESUS 28 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities The staff was very professional, helpful, and attentive, especially Elisa and Jay. Because of Elisa I now form part of the Sheraton family. Jay, in turn, helped me reserved a shuttle to the airport in no time. ##### JESUS Stayed 1 night in Dec 2025 ### 10/10 Excellent #### B 8 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Very good clean and exemplary. ##### B Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Angela 27 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Staff were professional and accommodating with making my room available early after my overnight international flight. ##### Angela Stayed 7 nights in Oct 2025 ### 8/10 Good #### Tim 1 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel is a bit tired looking but a clean and comfortable place to stay ##### Tim Stayed 1 night in Sep 2025 ### 10/10 Excellent #### William 28 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice staff and comfortable room. ##### William Stayed 1 night in Aug 2025 ### 10/10 Excellent #### wendy 7 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort This hotel exceeded my expectations. Very clean and staff was extremely helpful. ##### wendy Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Matthew 12 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastic Hotel Fantastic service from Jason at check in, great room and the most comfiest bed I've ever slept in ##### Matthew Stayed 1 night in Sep 2025 ### 8/10 Good #### Christopher 24 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall, a good experience at the Sheraton Heathrow. The room was nice, there was a good restaurant there. Jason checked us in and he was super helpful in many ways! ##### Christopher Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Douglas 21 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Safe, quiet. Convenient location. Transport to Heathrow easy to access. ##### Douglas Stayed 1 night in Sep 2025 ### 8/10 Good #### Janice 2 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Stayed over night very good food and drinks in the bar room was very pleasant we got the bus right outside to the airport ##### Janice Stayed 1 night in May 2025 ### 10/10 Excellent #### Cheri 25 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Great breakfast, Cast Iron Grill was fabulous with a wonderful staff! ##### Cheri Stayed 3 nights in Jun 2025 ### 8/10 Good #### Janice 14 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities I selected this hotel because it was close to Heathrow airport. I did not see anyplace nearby, such as a pub, but I did not ask. They had a fantastic kiosk in the lobby to book shuttles. I used it twice and was pleased both times. Staff were courteous and very helpful. I chose to prepay breakfast and that was perfect for me. The bar in the hotel serves food as well. Overall, I was very pleased with my stay. ##### Janice Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Marion 1 Jul 2025 Liked: Amenities Massive room friendly staff good value ##### Marion Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Tracey 1 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great place for flight from Heathrow Excellent hotel, large room and comfortable bed. ##### Tracey Stayed 1 night in May 2025 ### 10/10 Excellent #### Claire 31 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities It is next to the airport so limited shops etc around area but there is a petrol station with good options for snacks and food as well as a Mc Donald’s if you don’t fancy eating at the hotel restaurants. ##### Claire Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Beverly 12 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff was very friendly and helpful. ##### Beverly Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Margaret 28 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Beautiful hotel. Very pleasant, helpful and efficient receptionist. Club Lounge lovely with excellent selection of snacks and drinks. Very relaxing after travelling. ##### Margaret Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Michael 30 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities A nice, clean place. ##### Michael Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Wendy 27 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely stay Very comfortable and good start to our trip. 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