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An exellent hotel! Very spacious room. . Good location, just 15 minutes driving to Chur. Free parking. Staff was very friendly

My only criticism was we were not allowed to go up onto the roof and see or use the swimming pool because we had not paid for the spa facilities.

The area is the best you will find in central Lugano. There is a funicular next to the hotel taking you directly to Lugano train station. The lake is 200m walk. The service is as good as any hotel I have ever been. The staff and very friendly and helpful. They helped me plan my trip to the two main Lugano mountains. Pre-visit you get to pick what you want in your free minibar, what type of pillows, what type of mattress and a few other surprises. The building is not new but is very well...

I enjoyed a perfect stay from check in to check out Super quiet and comfortable room Very friendly and smartly presented staff All hotel very clean and tidy

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We were a family of 10 with two small boys, two babies, two grandparents and 4 other adults. The hotel looked after our needs very well.We had 4 rooms, one large with an extra very comfortable roll-away bed and another large with cots for the twin babies.the other two rooms were small as were their bathrooms - elegant but definitely small! Everyone was friendly and helpful from the lovely receptionists to the room staff.

Great hotel in an excellent location. Very helpful and friendly staff. Excellent breakfast and comfortable rooms.

A dream place for holiday stay. The dinner was excellent, as well the service. Only a bit pity is the afternoon coffee took longer time to wait.

This was a lovely hotel, with very personal service. The room was incredibly comfortable and cosy. We loved our stay!

The hotel is right by the station which is very handy for a multi centre holiday and it is very central for everything you may want to do in Bern. The staff were very helpful and pleasant. The roof terrace is beautiful and the rooms are really well equipped really comfy beds and brilliant showers. We didn’t eat at the restaurant so can’t comment on that, breakfast was 40 chf per head which seemed a lot so we used local cafes instead. There was also a 200 chf deposit per night … we were there 3...

Basic but did the job!

There is no doubt that the steep, but short climb up to this hotel is utterly worth the view

5 minute walk to centre of the city. Train station is very convenient to the hotel. Hotel staff were extremely helpful and friendly and overall everything was 5 stars from me!

everything is great, view, people and room

Very good central hotel