Sunstar Hotel Grindelwald

Photo gallery for Sunstar Hotel Grindelwald

Featured image
Indoor pool
Hypo-allergenic bedding, free minibar, in-room safe, desk
Hypo-allergenic bedding, free minibar, in-room safe, desk
Hypo-allergenic bedding, free minibar, in-room safe, desk

Overview of Sunstar Hotel Grindelwald

Sunstar Hotel Grindelwald

4.0 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet-friendly
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Dorfstrasse 168, Grindelwald, BE, 3818

Explore the area

  • Popular LocationFirst Cable Car1 min walk
  • Popular LocationPfingstegg Cable Car6 min walk
  • Popular LocationSportzentrum Grindelwald9 min walk

Choose dates to view prices

About this area

Grindelwald

Located in Grindelwald, Sunstar Hotel Grindelwald is in a rural area and near a train station. Mystery Rooms and First Cable Car are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Eiger and Lake Thun. Sportzentrum Grindelwald and Wengen-Mannlichen Cable Car are also worth visiting. Enjoy the area's slopes with skiing, and don't miss out on the sledging and ice skating.

What's nearby

  • First Cable Car - 1 min walk
  • Pfingstegg Cable Car - 6 min walk
  • Sportzentrum Grindelwald - 9 min walk
  • Pfingstegg Toboggan Run - 4 min drive
  • Grindelwald Grund Gondola - 5 min drive

Getting around

  • Grindelwald Station - 8 min walk
  • Zurich Airport (ZRH) - 119 min drive

Restaurants

  • Ambiance — 1 min walk
  • Adlerstube — 1 min walk
  • Jasmine Garden - 3 min walk
  • Barry's - 4 min walk
  • Eiger+ cafe lounge - 8 min walk

About this property

Sunstar Hotel Grindelwald

4-star hotel with 2 restaurants and full-service spa
This smoke-free hotel features 2 restaurants, a full-service spa and an indoor pool. Free buffet breakfast, free WiFi in public areas and free train station pick-up are also provided. Additionally, a health club, a bar/lounge and a sauna are on-site. All 217 rooms feature thoughtful touches such as free minibar items and espresso makers, along with free WiFi and room service. Other amenities available to guests include free bottled water, hairdryers and safes.
Sunstar Hotel Grindelwald offers 217 forms of accommodation with free minibar items and espresso makers. This Grindelwald hotel provides complimentary wireless Internet access.

Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including hydrotherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CHF 15 per day)
  • Limited on-site parking
  • Free off-site parking
  • Free train station pick-up shuttle

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 2 restaurants
  • 1 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski storage
  • Tour/ticket assistance

Languages spoken

  • English
  • German

Business services

  • 24-hour business centre
  • Conference centre (5920 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Towels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 25 per pet, per night
Dogs welcome
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for CHF 50 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.70 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: CHF 15 per day
  • Pet fee: CHF 25 per pet, per night
  • Rollaway bed fee: CHF 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Grindelwald Sunstar
Hotel Grindelwald Sunstar
Hotel Sunstar Alpine Grindelwald
Sunstar Alpine
Sunstar Alpine Grindelwald
Sunstar Alpine Hotel Grindelwald
Sunstar Grindelwald
Sunstar Grindelwald Hotel
Sunstar Hotel Grindelwald
Sunstar Alpine Hotel
Sunstar Hotel
Sunstar Grindelwald
Sunstar Hotel Grindelwald Hotel
Sunstar Hotel Grindelwald Grindelwald
Sunstar Hotel Grindelwald Hotel Grindelwald

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 319 out of 545 reviews
5 - Excellent 59%
Rating 4 - Good. 173 out of 545 reviews
4 - Good 32%
Rating 3 - Okay. 42 out of 545 reviews
3 - Okay 8%
Rating 2 - Poor. 8 out of 545 reviews
2 - Poor 1%
Rating 1 - Terrible. 3 out of 545 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.4/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The mountain view premium rooms have amazing breathtaking views with glacier in sight. Rooms were large and clean with daily housekeeping, great reception service. Bus station right in front of property. Adlerstube restaurant on site serves really yummy food.
Stayed 3 nights in Dec 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Kind staff, great amenities, great view, great lounge!!
Stayed 1 night in Dec 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location, in front of the First lift, great staff and amazing Spa area with sunny terrace facing the stunning mountains.
Stayed 1 night in Oct 2021

3/5 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, basic, nice staff, poor wellness centre
Grindelwald is a paradise to visit and this hotel is well-located. It is clean and basic and fine as a base. A nice breakfast and friendly staff offset the very poor wellness centre (we didn’t visit for that, thankfully).
Stayed 1 night in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly and accommodating.
Stayed 1 night in Sep 2021