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GAIA HOTEL

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Free minibar, in-room safe, desk, free WiFi
Free minibar, in-room safe, desk, free WiFi
Free minibar, in-room safe, desk, free WiFi
Free minibar, in-room safe, desk, free WiFi

Overview of GAIA HOTEL

GAIA HOTEL

4 out of 5

4.8/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Pet-friendly
  • Air conditioning
  • Spa
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
Centralbahnstrasse 13-15, Basel, 4002

Explore the area

  • Popular LocationBasler Muenster13 min walk
  • Popular LocationCaricature and Cartoon Museum13 min walk
  • Popular LocationBasel Zoo14 min walk
  • AirportBasel (BSL-EuroAirport)20 min drive

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About this area

Basel

GAIA HOTEL is located in Basel. Beyeler Foundation and Vitra Design Museum are cultural highlights, and some of the area's popular attractions include Basel Zoo and Sole Uno. Looking to enjoy an event or a game while in town? See what's going on at St. Jakobshalle, or consider a night out at Musical Theater Basel.
Visit our Basel travel guideOpens in a new window
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Map

What's nearby

  • BIS Tower - 2 min walk
  • Antique Museum and Collection Ludwig - 10 min walk
  • Basler Muenster - 13 min walk
  • Caricature and Cartoon Museum - 13 min walk
  • Basel Zoo - 14 min walk

Getting around

  • Basel SBB Station - 1 min walk
  • Marktplatz Tram Stop - 18 min walk
  • Basel (BSL-EuroAirport) - 20 min drive

Restaurants

  • Da Roberto - 2 min walk
  • Zum Kuss - 3 min walk
  • Elsbethenstübli - 5 min walk
  • La Manufacture - Elisabethen - 6 min walk
  • Grace - 6 min walk

About this property

GAIA HOTEL

4-star spa hotel near Basel Zoo
This smoke-free hotel features a full-service spa, a bar/lounge and a sauna. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, massage/treatment rooms, a business centre and conference space are on-site. All 86 rooms offer free WiFi, free minibar items and flat-screen TVs with satellite channels. Guests will also find room service, free bottled water and safes.
GAIA HOTEL offers 86 forms of air-conditioned accommodation with free minibar items and a safe. Flat-screen televisions come with satellite channels.

Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna.
Spa has 1 treatment room. Services include deep-tissue massages and hot stone massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CHF 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM–10 AM on weekdays and 7 AM–11 AM on weekends
  • 1 bar
  • Room service available

Things to do

  • Full-service spa
  • Sauna

Conveniences

  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian

Business services

  • Business centre
  • Conference space (775 square feet)
  • Meeting rooms

Spa

  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Bathtub or shower
  • Free toiletries

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Free minibar

More

  • Desk
  • Safe

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Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 15 per pet, per day
Food and water bowls are available
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for CHF 100.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: CHF 20 per day
  • Pet fee: CHF 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Gaia Hotel Basel
Gaia Basel
GAIA HOTEL Hotel
GAIA HOTEL Basel
GAIA HOTEL Hotel Basel

Frequently asked questions

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 231 out of 289 reviews
5 - Excellent 80%
Rating 4 - Good. 50 out of 289 reviews
4 - Good 17%
Rating 3 - Okay. 5 out of 289 reviews
3 - Okay 2%
Rating 2 - Poor. 2 out of 289 reviews
2 - Poor 1%
Rating 1 - Terrible. 1 out of 289 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.8/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

5/5 Excellent

Liked: Cleanliness, staff & service
The hotel is very clean and conveniently located. Staffs are super friendly.
Stayed 1 night in Jan 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel centrally located near the train station, breakfast was great!! staff was friendly, room was amazing with two bathrooms and lots of great amenities!! free bath salts and lotions ect..... free drinks in the room, the hotel was walking distance from just about everything.
Stayed 3 nights in Dec 2019

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019