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Free minibar, in-room safe, desk, free WiFi
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Guest reviews

4.8/5 Exceptional
280 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

Free WiFi
Breakfast included
Pet Friendly
Air conditioning
Spa
Business Services

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
Hand sanitiser provided

Map

Explore the area

Popular LocationBIS Tower4 min walk
Popular LocationBasel Art Museum (Kunstmuseum)11 min walk
Popular LocationCaricature and Cartoon Museum14 min walk
AirportBasel (BSL-EuroAirport)19 min drive

Choose dates to view prices

  • Economy Single Room, 1 Single Bed

    5/5 guest room rating

    Room amenities

    • 151 sq ft
    • City view
    • Sleeps 1
    • 1 Single Bed
    More detailsEconomy Single Room, 1 Single Bed
  • Comfort Double or Twin Room, 1 Bedroom

    4.9/5 guest room rating

    Room amenities

    • 194 sq ft
    • City view
    • Sleeps 2
    • 1 Queen Bed OR 2 Single Beds
    More detailsComfort Double or Twin Room, 1 Bedroom
  • Superior Twin Room, 2 Single Beds

    4/5 guest room rating

    Room amenities

    • 388 sq ft
    • City view
    • Sleeps 3
    • 2 Single Beds
    More detailsSuperior Twin Room, 2 Single Beds
  • Exclusive Apartment, 1 King Bed with Sofa bed, Kitchenette

    5/5 guest room rating

    Room amenities

    • 700 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsExclusive Apartment, 1 King Bed with Sofa bed, Kitchenette

About this area

Basel

GAIA HOTEL is located in Basel. Beyeler Foundation and Vitra Design Museum are cultural highlights, and some of the area's popular attractions include Basel Zoo and Sole Uno. Looking to enjoy an event or a game while in town? See what's going on at St. Jakobshalle, or consider a night out at Musical Theater Basel.

Visit our Basel travel guide
Map
Popular Location

What's nearby

  • BIS Tower - 4 min walk
  • Basel Art Museum (Kunstmuseum) - 11 min walk
  • Caricature and Cartoon Museum - 14 min walk
  • Basler Muenster - 14 min walk
  • Basel Zoo - 15 min walk

Getting around

  • Basel SBB Station - 2 min walk
  • Marktplatz Tram Stop - 18 min walk
  • Basel (BSL-EuroAirport) - 19 min drive

Restaurants

  • Steinbock - 2 min walk
  • Beschle - 2 min walk
  • Da Roberto - 2 min walk
  • Mister Wong - 3 min walk
  • Elsbethenstübli - 5 min walk

About this property

GAIA HOTEL

4-star spa hotel near Basel Zoo
This smoke-free hotel features a full-service spa, a bar/lounge and a sauna. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, massage/treatment rooms, a business centre and conference space are on-site. All 86 rooms offer free WiFi, free minibar items and flat-screen TVs with satellite channels. Guests will also find room service (during limited hours), free bottled water and safes.
GAIA HOTEL offers 86 forms of air-conditioned accommodation with free minibar items and a safe. Flat-screen televisions come with satellite channels.

Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna.
Spa has 1 treatment room. Services include deep-tissue massages and hot stone massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: CHF 20 per day

Food and drink

  • Free buffet breakfast available 6:30 AM–10 AM on weekdays and 7 AM–11 AM on weekends
  • 1 bar
  • Room service available

Things to do

  • Full-service spa
  • Sauna

Family friendly

  • Dry-cleaning service

Conveniences

  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian

Business services

  • Business centre
  • Meeting rooms
  • Conference space (775 square feet)

Spa

  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Bathtub or shower
  • Free toiletries

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Free minibar

More

  • Desk
  • Safe

Policies

Check-in

Check-in between 3:00 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 15 per pet, per day
Food and water bowls are available
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for CHF 100.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: CHF 20 per day
  • Pet fee: CHF 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser
Contactless check-in is available

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

GAIA HOTEL Basel
GAIA HOTEL
GAIA Basel
GAIA HOTEL Hotel
GAIA HOTEL Basel
GAIA HOTEL Hotel Basel

Frequently asked questions

Can I cancel my reservation for free at GAIA HOTEL and receive a full refund?
Yes, GAIA HOTEL offers free cancellation on select room rates, because flexibility matters! Please refer to GAIA HOTEL cancellation policy on our site for more details about any exclusions or requirements.
Is this hotel pet-friendly?
Yes, pets are allowed at this property. There's a fee of CHF 15 per pet, per day.
How much is parking at this property?
Self-parking is available for CHF 20 per day.
What time is check-in at GAIA HOTEL?
Check-in is from 3:00 PM to midnight.
What time is check-out at GAIA HOTEL?
Checkout is at noon.
Where is GAIA HOTEL located?
Situated in Basel, this spa hotel is within a 15-minute walk of BIS Tower and Basel Zoo. Congress Center Basel and St. Jakobshalle are also within 2 miles (3 km). Basel SBB Station is only a 2-minute walk and Marktplatz Tram Stop is 18 minutes.

Guest reviews

Overall score and ratings for GAIA HOTEL

4.8
Exceptional
5 - Excellent
224
4 - Good
48
3 - Okay
5
2 - Mediocre
2
1 - Poor
1
4.8
Cleanliness
4.8
Service and Staff
4.6
Amenities
4.7
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service

The hotel is very clean and conveniently located. Staffs are super friendly.

Stayed 1 night in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice hotel centrally located near the train station, breakfast was great!! staff was friendly, room was amazing with two bathrooms and lots of great amenities!! free bath salts and lotions ect..... free drinks in the room, the hotel was walking distance from just about everything.

Stayed 3 nights in Dec 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Dec 2019