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The bedsheets were torn, the wallpaper was peeling off and the TV did not work. There was no kitchen equipment available unless you paod an extra daily fee.

Super convenient location, clean and good service. Would use again

Very nice and clean room, could not ask for more.

Excellent overall

Shuttle bus was efficient, as it would have been difficult to walk from arrivals at airport. Receptionist was friendly and helpful. Had a fantastic dinner in the restaurant.

Very well thought rooms and kind staff. The bed mattress was a bit soft for my taste.

They locked us out because we forgot to give them swimming key and we went out for dinner, we’re so disappointed in the way we were treated,

Amazing views over Zürich and the lake and a nice outside bar and dining area, if you can get in! However, there was nowhere to eat outside (it was very hot) so we were forced to go into Zurich in the evening and it’s quite a trek. My big issue with this hotel however is the air conditioning which frankly was useless. I’d upgraded my room but it was tiny, up in the eves of the 3rd floor, and in the summer months you simply must have air conditioning. Apparently it’s new and if so they should get their money back! It was so warm we spent 2 nights with little sleep, and on the second evening were forced to open the windows instead and then had to put up with drunk rowdy people in the bar downstairs and fireworks for hours. Really disappointing when you’ve spent over £400 for 2 nights of no sleep...