Located close to Letzigrund Stadium and Swiss National Museum, Novotel Zurich City West provides a terrace, a coffee shop/cafe and a garden. The on-site restaurant, The Flave of Zürich, offers breakfast, lunch, dinner and children's meals. Free in-room WiFi is available to all guests, along with a playground and an arcade/games room.
Located in Zürich Center, a neighbourhood in Zürich, Novotel Zurich City West is near a metro station. Swiss National Museum and Kunsthaus Zurich are cultural highlights, and some of the area's notable landmarks include Bahnhofstrasse and Paradeplatz. Travelling with kids? Make time for Zoo Zurich, or enjoy an event or a match at Letzigrund Stadium. Visit our Zürich travel guide
Schiffbaustrasse 13, Am Turbinenplatz, Zürich, ZH, 8005
What's nearby
Letzigrund Stadium
17 min walk - 0.9 miles
Swiss National Museum
4 min drive - 1.5 miles
Technopark Business Center
1 min walk - 0.0 miles
Maag Halle
5 min walk - 0.3 miles
Kunsthalle Zurich
9 min walk - 0.5 miles
Getting around
Technopark Tram Stop
2 min walk
Zürich Limmatquai Station
6 min drive
Zurich Airport (ZRH)
24 min drive
Restaurants
Lian Hua Hardturm GmbH
4 min walk
New Point
5 min walk
AYA Bar
4 min walk
Brisket Southern BBQ & Bar
4 min walk
Piu
4 min walk
About this property
Novotel Zurich City West
Upscale family-friendly hotel near Letzigrund Stadium
Located close to Swiss National Museum and Bahnhofstrasse, Novotel Zurich City West provides a terrace, a coffee shop/cafe and a garden. The on-site restaurant, The Flave of Zürich, offers breakfast, lunch, dinner and children's meals. Free in-room WiFi is available to all guests, along with a playground and an arcade/games room.
You'll also enjoy the following perks during your stay:
An indoor pool and a children's pool, along with sunloungers
Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
Express check-out, express check-in and a lift
A front desk safe, a banquet hall and a vending machine
Guest reviews speak highly of the helpful staff
Room features
All 144 rooms have comforts, such as 24-hour room service and laptop-friendly workspaces, as well as perks, such as air conditioning and free stocked minibars.
More amenities include:
Free tea bags/instant coffee and electric kettles
Free toiletries and hairdryers
Wardrobes/cupboards, recycling and heating
Awards and affiliations
Eco-certified property
This property is certified by these third-party sustainability certification schemes: BREEAM and Green Key (Foundation for Environmental Education). For more information on what these certifications require and verify, please visit their websites.
Yes, this property has an indoor pool and a children's pool. Pool access is from 8:00 AM to 11:00 PM.
How much does it cost to stay at Novotel Zurich City West?
As of 28 Oct 2026, prices found for a 1-night stay for 2 adults at Novotel Zurich City West on 21 Nov 2026 start from £164, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Novotel Zurich City West pet-friendly?
Yes, dogs are allowed at this property. There's a fee of CHF 25.00 per pet, per night. Service animals are exempt from fees.
How much is parking at Novotel Zurich City West?
Self-parking is available for CHF 25.00 per night.
What time is check-in at Novotel Zurich City West?
Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of CHF 60 (subject to availability).
What time is check-out at Novotel Zurich City West?
Checkout is at 11:00 AM. Late checkout is available for CHF 50 (subject to availability).
Where is Novotel Zurich City West located?
This family-friendly Zürich hotel is located in Zürich Center, within 2 mi (3 km) of Letzigrund Stadium, Swiss National Museum and Bahnhofstrasse. ETH Zurich and Zurich Town Hall are also within 3 mi (5 km). Technopark Tram Stop is only a 2-minute walk and Schiffbau Tram Stop is 3 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Novotel Zurich City West Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
7.8
Location
8.6
Staff & service
8.6
Property conditions & facilities
Rating 10 - Excellent. 460 out of 1001 reviews
10 - Excellent
460
Rating 8 - Good. 351 out of 1001 reviews
8 - Good
351
Rating 6 - Okay. 108 out of 1001 reviews
6 - Okay
108
Rating 4 - Poor. 46 out of 1001 reviews
4 - Poor
46
Rating 2 - Terrible. 36 out of 1001 reviews
2 - Terrible
36
Reviews
Verified review
8/10 Good
hamad
11 Aug 2026
Liked: Cleanliness
Disliked: Staff & service
The hotel is distinguished by its welcoming and friendly staff, who go above and beyond to assist guests and make the check-in and overall procedures smooth and professional. The hotel also enjoys an excellent location, making it a great choice for visitors.
It was easy to access by taking the tram from the main train station. The hotel lobby was a nice place to relax and have a drink, eat something or play a game. Great hotel
Service was great! We originally booked at Visions-apartments but upon check i found a cockroach, and i am allergic, so i left and booked Novotel because of the good experience we had in their location in Vienna. The room was wonderful, the only downfall had to be the mold in the bathroom shower, I wish it wasn’t there otherwise it would have been a perfect stay!
This is located in a tech and business part of Zurich with several options for dining in Techno Park. It was interesting to observe Swiss in a working environment. We were upgraded to a superior room, which had all the amenities of a 4star hotel. The front desk staff provided us information for 2 museums nearby and public transit to the airport. Storage of baggage is secure. The breakfast provides a hot buffet including a juice bar, pancake maker, and a great variety of international choices. It is a 10 minute walk to the closest train stop.
We stayed there for 5 days. Great location and very nice stay. We enjoyed downstairs hotel restaurant food and kids loved their fries and pasta. Close to Tram station and open area for kids to play or walk in front of hotel. We will definitely go back there again.
A really friendly hotel which was perfect for families with young children. The reception staff were always helpful. I was always able to get warm milk for my toddler who drinks from a bottle. Swimming pool was also perfect for the children. Breakfast variety wasn’t great but none the less everyone was fed.
Overall hotel is excellent and 1 minute walk from Metro Station and 6th Stop you will get off at HB Station ..... breakfast is great but some expensive stuff they refill very late which break our eating tempo .... I personally like this hotel . Stayed with family for vacation . Coops is 7 minute walk ..... Turkish foods in 5 minute walk . Zurich always safe .
Conveniently located 2 blocks from the tram station 51 towards the train station which is across the river from old town. Clean room. No carpet in the room.
Overdesigned to my taste with an ambiance that intends to entertain but eventually creates a messy and therefore nervous atmosphere. all comfort is being provided though and the staff is present.
Friendly and helpful staff, comfy beds, clean all round, really nice food and clean with heated pool, would recommend!
Stayed 3 nights in Apr 2025
Verified review
8/10 Good
JOSE
30 Dec 2025
Liked: Staff & service, amenities
The check in process was seamless and the staff was friendly and helpful. Even though the hotel is located in the TechnoPark area, the tram is a short 2min walk.
very quite safe and clean comfortable for stay highly recommended
Stayed 2 nights in Oct 2024
Verified review
6/10 Okay
Katherine
13 Aug 2026
Liked: Staff & service, amenities
Our stay here was ok. We had three nights total- two at the start of the trip and one at the end. Both times we were given rooms with strong odors. The first smelled like wet dog. They didn't have an alternative room to give us, so we had to tough it out. At the end of our trip, the room smelled strongly of cigarette smoke. That time they were able to give us another room. There was a lot of garbage and dirty dishes piled in the hallways of the floor we were staying on, and the hallways are very dark in general. The main floor is very nice and light. We really enjoyed the breakfast buffet, and the courtyard you can choose to eat in is very sweet. The neighborhood itself is not great- sort of drab and very concrete, but once we figured out the trams it wasn't too bad to get into the heart of the city. All of the staff was helpful, and our kids enjoyed swimming in the indoor pool after our long flight.