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Overview of Novotel Zurich City West

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Indoor pool
Indoor pool
Free minibar, in-room safe, desk, laptop workspace
Free minibar, in-room safe, desk, laptop workspace
UNESCO Sustainable Property

Novotel Zurich City West

4 out of 5

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationTechnopark Business Center1 min walk
    Popular LocationFreitag Flagship Store10 min walk
    Popular LocationLetzigrund Stadium17 min walk
    AirportZurich (ZRH)18 min drive

Choose dates to view prices

Superior Room, 1 Double Bed with Sofa bed

4.4/5 guest room rating
  • 258 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Superior Room, 1 Queen Bed (and armchair)

4.8/5 guest room rating
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

Executive Room, 1 Queen Bed with Sofa bed

4.3/5 guest room rating
  • 258 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Room, Multiple Beds

4.7/5 guest room rating
  • 258 sq ft
  • Sleeps 4
  • 2 Single Beds

Suite, 1 Double Bed

4.4/5 guest room rating
  • 538 sq ft
  • Sleeps 4
  • 1 Double Bed

About this area

Zürich

Located in Zürich's Escher Wyss neighbourhood, Novotel Zurich City West is near a metro station. Swiss National Museum and Kunsthaus Zurich are cultural highlights, while Paradeplatz is a notable landmark. Enjoy an event or a match at Letzigrund Stadium, and consider making time for Zoo Zurich—a top attraction that's not to be missed.
Popular Location

What's nearby

  • Technopark Business Center - 1 min walk
  • Freitag Flagship Store - 10 min walk
  • Letzigrund Stadium - 17 min walk
  • Museum of Design - 4 min drive
  • Swiss National Museum - 5 min drive

Getting around

  • Technopark Tram Stop - 2 min walk
  • Zurich Altstetten Station - 5 min drive
  • Zurich Airport (ZRH) - 15 min drive

Restaurants

  • Novotel Cafe Restaurant — 1 min walk
  • Aya Bar - 4 min walk
  • Brisket - 4 min walk
  • Les Halles - 4 min walk
  • Burrito Brothers - 4 min walk

About this property

Novotel Zurich City West

Eco-friendly Zürich hotel in Escher Wyss, near Letzigrund Stadium
A restaurant, an indoor pool and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a snack bar/deli are on-site. All 144 soundproofed rooms feature free WiFi and 24-hour room service. Other amenities available to guests include free minibar items, free bottled water and hairdryers.
Novotel Zurich City West offers 144 forms of air-conditioned accommodation with free minibar items and a safe. This Zürich hotel provides complimentary wireless Internet access.

Bathrooms include bathrobes, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Clean & Safe (Switzerland)
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (CHF 29.00 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6 AM–10 AM on weekdays and 6:30 AM–11:30 AM on weekends: CHF 29 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Children's pool
  • Fitness centre
  • Indoor pool
  • Playground

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Arabic
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Slovak
  • Spanish
  • Turkish

Business services

  • Business centre
  • Conference space (4306 square feet)
  • Meeting rooms 6

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Towels

Food and drink

  • Free bottled water
  • Free minibar

More

  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in from 2 PM - 6 AM
Early check-in subject to availability
Early check-in fee: CHF 40
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CHF 50
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from February 11 2021 to March 31 2021 (dates subject to change):
  • Bar/Lounge(s)
  • Breakfast
  • Dining venue(s)
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 25.00 per pet, per night
Dogs and cats welcome
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CHF 50.00 per night
  • Tourism fee: CHF 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CHF 29 per person (approximately)
  • Self-parking fee: CHF 29.00 per night
  • Pet fee: CHF 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: CHF 40 (subject to availability)
  • Late check-out fee: CHF 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Novotel Hotel Zurich City West
Novotel Zurich City West
Novotel Zurich City West Hotel Zürich
Novotel Zurich City-West Hotel
Novotel Zurich City West Zürich
Novotel Zurich City West Hotel
Novotel Hotel zürich
zürich Novotel
zürich Novotel
Novotel Hotel zürich
Novotel Zurich City West Hotel
Novotel Zurich City West Zürich
Novotel Zurich City West Hotel Zürich

Frequently asked questions

4.1
Very good
Rating 5 - Excellent. 341 out of 990 reviews
5 - Excellent 34%
Rating 4 - Good. 476 out of 990 reviews
4 - Good 48%
Rating 3 - Okay. 112 out of 990 reviews
3 - Okay 11%
Rating 2 - Poor. 38 out of 990 reviews
2 - Poor 4%
Rating 1 - Terrible. 23 out of 990 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.1/5

Staff & service

4.0/5

Amenities

4.3/5

Property conditions & facilities

2/5 Poor

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
They locked us out because we forgot to give them swimming key and we went out for dinner, we’re so disappointed in the way we were treated,
Stayed 1 night in Aug 2020

1/5 Terrible

Stayed 1 night in Jul 2020

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2020

5/5 Excellent

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Great location
The hotel is well connected to the city via tram or bus. The people at the reception were very friendly and helpful. We liked this hotel and we are happy to recommend it.
Stayed 1 night in Jan 2020