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Balcony
Balcony
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

Guest reviews

4.6 out of 5 Wonderful
425 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

Free WiFi
Pet Friendly
Air conditioning
Restaurant
Breakfast Available
Business Services

Cleaning and safety practices

Cleaned with disinfectant
Sheets and towels washed at 60°C

Map

Explore the area

Popular LocationLucerne Town Hall1 min walk
Popular LocationRosengart Collection2 min walk
Popular LocationJesuit Church4 min walk
AirportZurich (ZRH)54 min drive

Choose dates to view prices

  • Double or Twin Room, City View

    4.5/5 guest room rating

    Room amenities

    • 269 sq ft
    • City view
    • Sleeps 3
    • 1 Double Bed OR 2 Single Beds
    More detailsDouble or Twin Room, City View
  • Double or Twin Room, River View

    4.7/5 guest room rating

    Room amenities

    • 215 sq ft
    • River view
    • Sleeps 3
    • 1 Double Bed OR 2 Single Beds
    More detailsDouble or Twin Room, River View
  • Junior Suite, Balcony, River View

    4.6/5 guest room rating

    Room amenities

    • 334 sq ft
    • River view
    • Sleeps 3
    • 1 King Bed
    More detailsJunior Suite, Balcony, River View
  • Double Room Single Use, River View

    5/5 guest room rating

    Room amenities

    • River view
    • Sleeps 1
    • 1 Queen Bed
    More detailsDouble Room Single Use, River View
  • Double Room Single Use, City View

    5/5 guest room rating

    Room amenities

    • City view
    • Sleeps 1
    • 1 Queen Bed
    More detailsDouble Room Single Use, City View
  • Triple Room, City View

    5/5 guest room rating

    Room amenities

    • 269 sq ft
    • City view
    • Sleeps 3
    • 1 Double Bed and 1 Single Bed
    More detailsTriple Room, City View
  • Triple Room, River View

    5/5 guest room rating

    Room amenities

    • 269 sq ft
    • River view
    • Sleeps 3
    • 1 Double Bed and 1 Single Bed
    More detailsTriple Room, River View
  • Suite, Hot Tub, River View (with Balcony)

    4.2/5 guest room rating

    Room amenities

    • 538 sq ft
    • River view
    • Sleeps 3
    • 1 King Bed
    More detailsSuite, Hot Tub, River View (with Balcony)
  • Junior Suite with Sofa Bed

    Room amenities

    • 334 sq ft
    • River view
    • Sleeps 4
    • 1 Single Bed
    More detailsJunior Suite with Sofa Bed
  • Romantic Suite, 1 King Bed, River View

    5/5 guest room rating

    Room amenities

    • 431 sq ft
    • River view
    • Sleeps 2
    • 1 King Bed
    More detailsRomantic Suite, 1 King Bed, River View
  • Double Room, City View (Queenroom)

    5/5 guest room rating

    Room amenities

    • City view
    • Sleeps 2
    • 1 Queen Bed
    More detailsDouble Room, City View (Queenroom)

About this area

Lucerne

Located in Lucerne, Hotel Des Balances is in the city centre and on the waterfront. KKL Lucerne and Swiss Transportation Museum are cultural highlights, and some of the area's notable landmarks include Chapel Bridge and Lion Monument. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.

Visit our Lucerne travel guide
Map
Popular Location

What's nearby

  • Lucerne Town Hall - 1 min walk
  • Rosengart Collection - 2 min walk
  • Chapel Bridge - 3 min walk
  • Jesuit Church - 4 min walk
  • Musegg Wall - 7 min walk

Getting around

  • Lucerne Station - 7 min walk
  • Zurich (ZRH) - 54 min drive

Restaurants

  • Restaurant Balances — 1 min walk
  • Balances Lounge — 1 min walk

About this property

Hotel Des Balances

4-star luxury hotel, walk to Chapel Bridge
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business centre. WiFi in public areas is free. Other amenities include valet parking, concierge services and dry cleaning. All 56 rooms offer free WiFi, iPod docks and TVs with satellite channels. Other amenities available to guests include minibars, room service (during limited hours) and coffee/tea makers.
Hotel Des Balances offers 56 forms of air-conditioned accommodation with iPod docking stations and minibars. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: CHF 33 per night
  • Valet parking: CHF 33 per day
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: CHF 35 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Dry-cleaning service
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Spanish

Business services

  • 24-hour business centre
  • Meeting rooms
  • Conference space (1970 square feet)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • iPod dock
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in between 2:00 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 20 per pet, per day
Food and water bowls are available
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.40 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CHF 35 per person (approximately)
  • Self-parking fee: CHF 33 per night
  • Valet parking fee: CHF 33 per day (in/out privileges)
  • Pet fee: CHF 20 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Des Balances
Des Balances Lucerne
Hotel Des Balances
Hotel Des Balances Lucerne
Des Balances Hotel
Hotel Balances Lucerne
Hotel Balances
Balances Lucerne
Des Balances Hotel
Des Balances Lucerne
Hotel Des Balances Hotel
Hotel Des Balances Lucerne
Hotel Des Balances Hotel Lucerne

Frequently asked questions

Can I cancel my reservation for free at Hotel Des Balances and receive a full refund?
Yes, Hotel Des Balances offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Des Balances cancellation policy on our site for more details about any exclusions or requirements.
Is this hotel pet-friendly?
Yes, pets are allowed at this property. There's a fee of CHF 20 per pet, per day.
How much is parking at this hotel?
Self-parking is available for CHF 33 per night. Valet parking is available for CHF 33 per day.
What time is check-in at Hotel Des Balances?
Check-in is from 2:00 PM to midnight.
What time is check-out at Hotel Des Balances?
Checkout is at noon.
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is this property located?
Located in the heart of Lucerne, this luxury hotel is within a 5-minute walk of Lucerne Town Hall and Chapel Bridge. KKL Lucerne and Lion Monument are also within 15 minutes. Lucerne Station is 7 minutes by foot and Werftestrasse Luzern Station is 14 minutes.

Guest reviews

Overall score and ratings for Hotel Des Balances

4.6
Wonderful
425 reviews
5 - Excellent
306
4 - Good
97
3 - Okay
12
2 - Mediocre
4
1 - Poor
6
4.8
Cleanliness
4.6
Service and Staff
4.6
Amenities
4.6
Property condition
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Aug 2020
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, property conditions & facilities

Excellent location with beautiful view on the city center. Great shopping and restaurants around within walking distance. Staff is very friendly and helpful

Stayed 1 night in Jun 2020
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Mar 2020
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place

Stayed 2 nights in Mar 2020
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old world charm

Fantastic hotel with excellent restaurant. Wifi speed is deficient Liked our room with a view on the river.

Stayed 1 night in Feb 2020
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