Title: Hotel Des Balances Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Des Balances Riverwalk hotel with 24-hour business centre and 24-hour front desk ![Front of property](https://images.trvl-media.com/lodging/1000000/20000/19600/19568/b78e69f2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Breakfast, lunch, dinner served; French cuisine, al fresco dining ](https://images.trvl-media.com/lodging/1000000/20000/19600/19568/e0868350.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; French cuisine, al fresco dining ](https://images.trvl-media.com/lodging/1000000/20000/19600/19568/3232620e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Romantic Suite, 1 King Bed, Balcony, River View | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/19600/19568/30deb499.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/19600/19568/e2fb0f6e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Des Balances, in Old Town Lucerne, offers a comfortable retreat with French dining at Restaurant Balances. Enjoy drinks at the bar, meals on the outdoor terrace, and practical amenities like dry cleaning services and free in-room WiFi. 9.6 Exceptional ## Popular amenities - - - Bar - Parking available - 24/7 front desk - Room service £213 includes taxes & fees 9 Nov - 10 Nov ## Room options ### Check availability for these dates Tonight [Nov 7 - Nov 8](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=19568&PinnedHotelID=19568&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=19568&PinnedHotelID=19568&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 8 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=19568&PinnedHotelID=19568&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=19568&PinnedHotelID=19568&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=19568&PinnedHotelID=19568&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=19568&PinnedHotelID=19568&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=19568&PinnedHotelID=19568&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=19568&PinnedHotelID=19568&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 11 of 11 rooms ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/19600/19568/e2fb0f6e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double or Twin Room, City View 9.6 Exceptional 8 reviews ### Highlights Soundproofed Air conditioning Heating TV Hypo-allergenic bedding Private bathroom Hairdryer Shower/bath combination - 269 sq ft - City view - Sleeps 2 - 1 Double Bed OR 2 Single Beds ![Double or Twin Room, River View | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/19600/19568/e9a02c50.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double or Twin Room, River View 9.6 Exceptional 19 reviews ### Highlights Soundproofed Air conditioning Heating TV Hypo-allergenic bedding Private bathroom Hairdryer Shower/bath combination - 215 sq ft - River view - Sleeps 2 - 1 Double Bed OR 2 Single Beds ![Junior Suite, River View | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/19600/19568/5ac9a2f0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, River View 9.8 Exceptional 6 reviews ### Highlights Balcony Soundproofed Air conditioning Heating TV Hypo-allergenic bedding Separate bedroom Private bathroom - 334 sq ft - 1 bedroom - River view - Sleeps 2 - 1 King Bed ![Queen Room For Single Use, City View | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/19600/19568/e5470f9c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Queen Room For Single Use, City View 9.4 Exceptional 8 reviews ### Highlights Soundproofed Air conditioning Heating TV Hypo-allergenic bedding Private bathroom Hairdryer Shower/bath combination - City view - Sleeps 1 - 1 Queen Bed ![Triple Room, City View | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/19600/19568/d04f781e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room, City View 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning Heating TV Hypo-allergenic bedding Private bathroom Hairdryer Shower/bath combination - 269 sq ft - City view - Sleeps 3 - 1 Double Bed and 1 Single Bed ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/19600/19568/b273d75a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room, River View 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning Heating TV Hypo-allergenic bedding Private bathroom Hairdryer Shower/bath combination - 269 sq ft - River view - Sleeps 3 - 1 Double Bed and 1 Single Bed ![Suite, Hot Tub, River View (with Balcony) | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/19600/19568/4e60d610.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Hot Tub, River View (with Balcony) 10.0 Exceptional 9 reviews ### Highlights Balcony or patio Soundproofed Private indoor hot tub Air conditioning Heating TV Hypo-allergenic bedding Private bathroom - 538 sq ft - River view - Sleeps 3 - 1 King Bed ![Junior Suite with Sofa Bed | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/19600/19568/b5403e82.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite with Sofa Bed ### Highlights Soundproofed Air conditioning Heating TV Hypo-allergenic bedding Sofa bed - single Separate bedroom Private bathroom - 334 sq ft - 1 bedroom - River view - Sleeps 4 - 1 King Bed ![Romantic Suite, 1 King Bed, Balcony, River View | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/19600/19568/30deb499.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Romantic Suite, 1 King Bed, Balcony, River View 10.0 Exceptional 2 reviews ### Highlights Balcony or patio Soundproofed Air conditioning Heating TV Hypo-allergenic bedding Separate bedroom Private bathroom - 431 sq ft - 1 bedroom - River view - Sleeps 2 - 1 King Bed ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/19600/19568/3fe71fe5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, City View (Queenroom) 8.8 Excellent 10 reviews ### Highlights Soundproofed Air conditioning Heating TV Hypo-allergenic bedding Private bathroom Hairdryer Shower/bath combination - City view - Sleeps 2 - 1 Queen Bed ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/19600/19568/b273d75a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, River View 9.6 Exceptional 5 reviews ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds TV Hypo-allergenic bedding Private bathroom Hairdryer - 323 sq ft - River view - Sleeps 3 - 1 Queen Bed OR 2 Single Beds ## You may also like Ad ![Standard Room, 1 King Bed | In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/610000/607400/607390/f67d2d8e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### ibis Styles Luzern Lucerne - Pet-friendly - Free WiFi - Air conditioning - Breakfast available 8.0 Very good 980 reviews £96 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Lucerne-Hotels-Ibis-Styles-Luzern.h607390.Hotel-Information?chkin=2025-11-30&chkout=2025-12-1&rm1=a2®ionId=4477&destination=Lucerne&destType=MARKET&latLong=47.05225,8.30614&searchId=7064e282-bc88-481a-af49-b2e7201a8cdd&top_cur=GBP) Ad ![1 bedroom, hypo-allergenic bedding, minibar, in-room safe](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1390000/1388200/1388165/4088c5d1_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Radisson Blu Hotel, Lucerne Lucerne - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLucerne-Hotels-Hotel-Des-Balances.h19568.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLucerne-Hotels-Hotel-Des-Balances.h19568.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C47.05188%2C8.30450&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Oax85k-ph9J1PGT-wtbSL5ufsyg=) Weinmarkt, Lucerne, LU, 6004 #### What's nearby - Lucerne Town Hall - 2 min walk - 0.1 miles - Chapel Bridge - 3 min walk - 0.2 miles - KKL Lucerne - 8 min walk - 0.4 miles - Lion Monument - 10 min walk - 0.5 miles - Chateau Guetsch - 12 min walk - 0.6 miles #### Getting around - Lucerne (QLJ-Lucerne Train Station) - 8 min walk - Zurich Airport (ZRH) - 61 min drive #### Restaurants - ‪Rathaus Brauerei - ‬2 min walk - ‪Zunfthausrestaurant Pfistern - ‬2 min walk - ‪Mill'Feuille - ‬2 min walk - ‪Restaurant Opus - ‬2 min walk - ‪Zum Weissen Kreuz - ‬2 min walk ## About this property ### Hotel Des Balances Luxury upscale hotel near Chapel Bridge You can look forward to a terrace, dry cleaning/laundry services and a bar at Hotel Des Balances. The on-site French cuisine restaurant, Restaurant Balances, offers breakfast, lunch, dinner and al fresco dining. In addition to a 24-hour business centre, guests can connect to free in-room WiFi. Other perks at this hotel include: - Buffet breakfast (surcharge), valet parking (surcharge) and a round-trip airport shuttle (surcharge) - A 24-hour front desk, a front desk safe and tour/ticket information - Smoke-free property, multilingual staff and a lift - Guest reviews give top marks for the helpful staff, first-rate property condition and location Room features All 56 rooms feature comforts such as air conditioning, as well as perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property. More conveniences in all rooms include: - Bathrooms with shower/bath combinations and free toiletries - TVs with satellite channels - Electric kettles, heating and daily housekeeping ## Similar properties ![Lake view](https://images.trvl-media.com/lodging/1000000/980000/971700/971688/74a17bec.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Des Alpes Luzern Old Town Lucerne - Pet-friendly - Free WiFi - Restaurant - Business services 9.0 Wonderful 757 reviews £186 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=971688&PinnedHotelID=971688&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/1000000/10000/7600/7551/14a66df8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### AMERON Luzern Hotel Flora Lucerne - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 1,038 reviews £165 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=7551&PinnedHotelID=7551&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/2000000/1080000/1079000/1078913/ecf3a675.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Hotel National Lucerne - Pool - Spa - Pet-friendly - Free WiFi 9.2 Wonderful 848 reviews £259 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=1078913&PinnedHotelID=1078913&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/17000000/16220000/16214600/16214554/2efd8702.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Boutique Hotel Anker Lucerne - Breakfast included - Pet-friendly - Free WiFi - Restaurant 9.2 Wonderful 619 reviews £184 includes taxes & fees 20 Nov - 21 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=16214554&PinnedHotelID=16214554&HadPinnedHotel=true®ionId=-1&adults=2) ![Lake View Deluxe Room | View from room](https://images.trvl-media.com/lodging/1000000/10000/3900/3868/f0342e30.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HERMITAGE Lake Lucerne - Beach Club & Lifestyle Hotel Lucerne - On private beach - Spa - Pet-friendly - Free WiFi 9.4 Exceptional 956 reviews £269 includes taxes & fees 8 Dec - 9 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=3868&PinnedHotelID=3868&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior entrance](https://images.trvl-media.com/lodging/1000000/920000/914400/914382/e83bfc93.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Schweizerhof Luzern Old Town Lucerne - Spa - Pet-friendly - Free WiFi - Restaurant 9.4 Exceptional 443 reviews £329 includes taxes & fees 19 Nov - 20 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=914382&PinnedHotelID=914382&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite, Terrace, Lake View | Free minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/30000/24500/24444/58624435.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Chateau Guetsch Lucerne - Pet-friendly - Free WiFi - Restaurant - Breakfast available 9.0 Wonderful 571 reviews £165 includes taxes & fees 19 Nov - 20 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=24444&PinnedHotelID=24444&HadPinnedHotel=true®ionId=-1&adults=2) ![1 bedroom, hypo-allergenic bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1390000/1388200/1388165/c33bf04f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radisson Blu Hotel, Lucerne Lucerne - Spa - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 1,000 reviews £186 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=1388165&PinnedHotelID=1388165&HadPinnedHotel=true®ionId=-1&adults=2) ![Family Room Large | Hypo-allergenic bedding, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/27200/27102/f256c487.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cascada Boutique Hotel Lucerne - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 996 reviews £141 includes taxes & fees 17 Nov - 18 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=27102&PinnedHotelID=27102&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; Italian cuisine ](https://images.trvl-media.com/lodging/7000000/6520000/6516200/6516200/5ee5008b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Continental Park Lucerne - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 1,000 reviews £143 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=6516200&PinnedHotelID=6516200&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Return airport shuttle (surcharge) - Parking on site (CHF 35 per night) - Valet parking on site (CHF 33 per day; includes in/out privileges) ### Food and drink - Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CHF 35 per person - A bar/lounge - A restaurant ### Restaurants on site - Balances Lounge - Restaurant Balances ### Family friendly - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - 1,970 square feet of conference space - 24-hour business centre - Meeting rooms ### Outdoors - On a river - Terrace ### Accessibility - Lift ### More - 1 building - 7 floors - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Hypo-allergenic bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - IPod dock - TV with satellite channels ### Food and drink - Coffee/tea maker - Electric kettle - Limited room service - Minibar ### More - Air conditioning - Desk - Electrical adapters - Free local calls - Heating - Iron/ironing board on request - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of CHF 25 per pet, per day Restrictions apply; for more information contact the property on the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome 1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for CHF 70.0 per night. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: CHF 2.80 per person, per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately CHF 35 per person - Self-parking fee: CHF 35 per night - Valet parking fee: CHF 33 per day (in/out privileges) - Pet fee: CHF 25 per pet, per day - Rollaway bed fee: CHF 70.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number KZV-SLU-000020 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### National rating Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars. ### Property is also known as Des Balances Des Balances Lucerne Hotel Des Balances Hotel Des Balances Lucerne Des Balances Hotel Hotel Balances Lucerne Hotel Balances Balances Lucerne Des Balances Hotel Des Balances Lucerne Hotel Des Balances Hotel Hotel Des Balances Lucerne Hotel Des Balances Hotel Lucerne ## Frequently asked questions ### Is Hotel Des Balances pet-friendly? > Yes, pets are allowed at this property. There's a fee of CHF 25 per pet, per day. Some restrictions may apply, so please contact the property for more details. ### How much does it cost to stay at Hotel Des Balances? > As of 7 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Des Balances on 9 Nov 2025 start from £213.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Lucerne-Hotels-Hotel-Des-Balances.h19568.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Hotel Des Balances? > Self-parking is available for CHF 35 per night. Valet parking is available for CHF 33 per day. ### What time is check-in at Hotel Des Balances? > Check-in start time: 3:00 PM; check-in end time: midnight. ### What time is check-out at Hotel Des Balances? > Checkout is at noon. ### Does Hotel Des Balances provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Where is Hotel Des Balances located? > Located in Old Town Lucerne, this luxury hotel is within a 5-minute walk of Lucerne Town Hall and Chapel Bridge. Rosengart Collection and Mill Bridge are just steps away. Lucerne (QLJ-Lucerne Train Station) is 8 minutes by foot and Lucerne Station is 8 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Des Balances Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 679 8 - Good 146 6 - Okay 23 4 - Poor 8 2 - Terrible 9 ### 9.8/10 Cleanliness ### 9.6/10 Staff & service ### 9.2/10 Amenities ### 9.4/10 Property conditions & facilities ### 9.2/10 Eco-friendliness ### 10/10 Excellent #### Diane 5 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved our stay here! ##### Diane Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### karen 9 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities We stayed in the room with the view of the river and it was beautiful. The location was ideal ##### karen Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Robert 23 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a classic hotel with excellent service. The rooms are comfortable and nicely decorated. Staff are friendly and attentive. Location in old city on the water is delightful. The restaurant serves excellent gourmet meals in an upscale white linen tablecloth restaurant. The artwork on the facade is beautiful and historic. I highly recommend this hotel and restaurant. ##### Robert Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Michael 16 Apr 2025 Liked: Amenities Perfect location ##### Michael Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### guy 5 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities If i would have to describe a perfect hotel stay it will be Hotel Des Balances. We came with a car, and we were so pleasantly surprised that we literally drove through the old city, it feels like you are living in the center of the best place in the city. the staff was super friendly, and the hotel was the most perfect place we ever been to. it's like somebody combed every inch and every experience a visitor will have and asked him/her self - how can this be perfect. I mean perfect room, amazing bar with a view of the river, beautiful vistas from the rooms, walkable to literally anywhere in 3 min or less. We saw tourist tour stop in front of the hotel and talk about the building. We've been to Lucerne 4 times already (from California) and this is from now on our number 1 place. ##### guy Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### michaela 9 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect location in Lucerne!!! Amazing view from our room and wonderful staff!! Dinner at testraunt was incredible!!! ##### michaela Stayed 2 nights in May 2025 ### 10/10 Excellent #### Liuba 17 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities Excellent Hotel. ##### Liuba Stayed 3 nights in Dec 2023 ### 6/10 Okay #### Ruba 22 Apr 2025 Liked: Cleanliness, staff & service, amenities This property is in a fantastic location right near all the shopping and restaurants. The staff was incredible, helpful and very friendly. The hotel itself could use some updating for the rates they charge. ##### Ruba Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Susan 7 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great property! Staff was awesome from the front desk to the bar staff. ##### Susan Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Jason 22 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel is wonderfully charming and well appointed. We loved the view from our 5th floor balcony!!! Highly recommend this hotel and restaurant! ##### Jason Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Leonardo 8 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent hotel… ##### Leonardo ### 10/10 Excellent #### Jacob 3 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing property and great staff. Lots of shopping, restaurants, and museums within walking distance. ##### Jacob Stayed 2 nights in Nov 2023 ### 10/10 Excellent #### Tosha 2 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was an amazing hotel experience in Lucerne could not recommend more! The staff was amazing and well you can not beat the view. ##### Tosha Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### andy 19 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Incredible views ##### andy Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### fritz 13 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Tremendous hotel in the heart of Luzern Tremendous hotel in the heart of Luzern. Close to many shops, restaurants, bridges and so much more. Incredibly friendly service. The bar was an awesome option after a full day of walking or sightseeing. A beautifully designed and highly functional room. We can't wait to visit the area and stay here again. ![](https://a.travel-assets.com/ugc/hotel-reviews/EDD4EF48C5D320D4DD48E21D54515FBC21A711A51739416043238.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/785074B88A3FD08C5009C79B48945EEC9D86733B1739416044797.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5715BA429F53C81ECA39F6415021011984BCA0661739416043976.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5D662233FE15C8243864256D00AC5611BC5B03401739416044099.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### fritz Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Pamela 16 May 2023 Liked: Property conditions & facilities, room comfort #### Amazing location and service. Absolutely lovely stay! Great location and service, but could use a little more space in bathroom. ##### Pamela Stayed 3 nights in May 2023 ### 10/10 Excellent #### gina 26 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing hotel with a beautiful view of the chapel bridge. The staff was very kind and attentive to our needs. Would definitely recommend staying there and we will come back for sure!! ##### gina Stayed 4 nights in Oct 2023 ### 10/10 Excellent #### valeria 22 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities The view from our balcony room was magnificent! View of the river, the lake & the surrounding mountains. We were lucky to have sunny clear sky during our stay. However, we had terrible luck with the shower. Water ran too cold or too hot, and sometimes it slowed to a drip!! We should've notified the front desk to call a plumber, but we were too busy enjoying our outings in Luzern!!! ##### valeria Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Dinah 14 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely stay in a beautiful city. The staff is wonderful - professional, friendly, and helpful. This hotel has a central location in old town Lucerne with a view of the river and the Chapel Bridge. It is a very nice property and is very walkable. The bar and restaurant are very good. This was our second stay here. ##### Dinah Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Anup 20 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were very friendly helpful and Very nice. Loved it. ##### Anup Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Gaurish 14 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Incredible hotel with great location in Lucerne. 8 min easy walk from Train station. Staff is super friendly and very helpful. Rooms are SO big and we booked a superior on the river. Best hotel room we have had in our two week trip in Italy and Switzerland ##### Gaurish Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Jodi 2 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### We would definitely stay here on our next visit This was an exceptionally nice hotel in the perfect location. Just a short walk from the train station and close to everything. My husband and I enjoyed a romantic 2 days in this gorgeous little city. We took the train to Mt. Pilatus and really enjoyed the cheese fondue locally. The room was spacious and elegant. The bedding was very comfortable. ![](https://a.travel-assets.com/ugc/hotel-reviews/010E04B2447248A442257E694B6311212195E4EA1730531620599.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/FED43B6D78BA771FE829DABE5A290CA7123AE7241730531620569.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jodi Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Robert 19 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stayed 2 nights and enjoyed the views, comfortable bed and attentive staff. We appreciated the water and ice machine on each floor and air conditioning. The umbrella came in handy a few times too. We would definitely stay here again. ##### Robert Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Roger 31 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Highly recommended Great stay in Lucerne. Beautiful hotel and wonderful service. We booked a day trip from the front desk to Mt Pilatus which was very memorable. The room and the view from the balcony was incredible. Breakfast was flawless each morning with dedicated service to make the stay special. ##### Roger Stayed 4 nights in May 2024 ### 10/10 Excellent #### Christine 17 Jul 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect location, great view, valet parking. Free champagne upon arrival. Great and friendly staff. Room was amazing ##### Christine Stayed 1 night in Jul 2022 ## Expedia's Latest Trends ### Hotels > [Steam Packet Inn](https://www.expedia.co.uk/Totnes-Hotels-Steam-Packet-Inn.h12243821.Hotel-Information) > > [Burnett Arms Hotel](https://www.expedia.co.uk/Banchory-Hotels-Burnett-Arms-Hotel.h687460.Hotel-Information) > > [Clayton Hotel Chiswick](https://www.expedia.co.uk/London-Hotels-Clayton-Hotel-Chiswick.h1486728.Hotel-Information) > > [Hotel Piemonte](https://www.expedia.co.uk/Rome-Hotels-Hotel-Piemonte.h802939.Hotel-Information) > > [The Star and Garter](https://www.expedia.co.uk/Andover-Hotels-The-Star-And-Garter.h15636067.Hotel-Information) > > [Villas London](https://www.expedia.co.uk/London-Villas.d178279-aaVillas.Travel-Guide-Accommodation) > > [Quality Hotel Bordeaux Centre](https://www.expedia.co.uk/Bordeaux-Hotels-Quality-Hotel-Bordeaux-Centre.h25249.Hotel-Information) > > [Island Blue Hotel](https://www.expedia.co.uk/Rhodes-Hotels-Island-Blue-Hotel.h7994002.Hotel-Information) > > [Fairmont Vancouver Airport In-Terminal Hotel](https://www.expedia.co.uk/Vancouver-Hotels-Fairmont-Vancouver-Airport-In-Terminal-Hotel.h432651.Hotel-Information) > > [Mercure Dartford Brands Hatch Hotel & Spa](https://www.expedia.co.uk/Sevenoaks-Hotels-Mercure-Dartford-Brands-Hatch-Hotel-Spa.h4575.Hotel-Information) > > [Hotels in Hingham](https://www.expedia.co.uk/Hingham-Hotels.d3000394804.Travel-Guide-Hotels) > > [The Windsor Hotel](https://www.expedia.co.uk/Sliema-Hotels-The-Windsor-Hotel.h902218.Hotel-Information) > > [Hotels with Waterpark in Crete](https://www.expedia.co.uk/Destinations-In-Crete-Waterpark-Hotel.0-0-d180100-twaterparkhotel.Hotel-Filter-Destinations) > > [PURO Kraków Kazimierz](https://www.expedia.co.uk/Krakow-Hotels-PURO-Krakow-Kazimierz.h23302515.Hotel-Information) > > [Spa Hotels in Winchester](https://www.expedia.co.uk/Winchester-Hotels-Spa-Hotels.0-0-d5477-tSpaHotels.Travel-Guide-Filter-Hotels) > > [Hotels in Westward Ho](https://www.expedia.co.uk/Westward-Ho-Hotels.d3000009368.Travel-Guide-Hotels) > > [d'primahotel Seminyak](https://www.expedia.co.uk/Seminyak-Hotels-Dprimahotel-Seminyak.h4894091.Hotel-Information) ### Flights > [Flights from Dalaman (DLM) to Istanbul (IST)](https://www.expedia.co.uk/lp/flights/dlm/ist/dalaman-to-istanbul) > > [Jet2 Newcastle-upon-Tyne (NCL) to Rome (FCO) flights](https://www.expedia.co.uk/lp/flight-routes/jet2-from-newcastle-intl-to-fiumicino-leonardo-da-vinci-intl/ls/ncl/fco) > > [Flights from Sepang (KUL) to Redang Island (RDN)](https://www.expedia.co.uk/lp/flights/kul/rdn/kuala-lumpur-to-redang-island) > > [Flights from Newcastle-upon-Tyne (NCL) to Sarajevo (SJJ)](https://www.expedia.co.uk/lp/flights/ncl/sjj/newcastle-to-sarajevo) > > [Flights from Chichester](https://www.expedia.co.uk/lp/flights/4600/flights-from-chichester) ### Cars > [Car hire in Acton](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Acton.d6251614.Car-Hire-Guide) ### Activities > [Things to do in Munnar](https://www.expedia.co.uk/Things-To-Do-In-Munnar.d6049881.Travel-Guide-Activities) ### Packages > [Bergamo Holidays](https://www.expedia.co.uk/Bergamo.d6049436.Holidays-City-Breaks) > > [Kings Theatre Glasgow](https://www.expedia.co.uk/Kings-Theatre-Glasgow-City-Centre-Glasgow.d6129582.Attraction) ### General > [Visit Portonovo](https://www.expedia.co.uk/Portonovo.dx6342175)