Title: Hotel Des Balances Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Des Balances Guests savor French cuisine at Restaurant Balances and unwind on the terrace, while attentive staff enhance the experience in Lucerne's historic Old Town ## Photo gallery for Hotel Des Balances ![Front of property - Hotel Des Balances (Lucerne)](https://images.trvl-media.com/lodging/1000000/20000/19600/19568/b78e69f2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Romantic Suite, 1 King Bed, Balcony, River View | Hypo-allergenic bedding, minibar, in-room safe, desk - Hotel Des Balances (Lucerne)](https://images.trvl-media.com/lodging/1000000/20000/19600/19568/30deb499.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; French cuisine, al fresco dining - Hotel Des Balances (Lucerne)](https://images.trvl-media.com/lodging/1000000/20000/19600/19568/3232620e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hypo-allergenic bedding, minibar, in-room safe, desk - Hotel Des Balances (Lucerne)](https://images.trvl-media.com/lodging/1000000/20000/19600/19568/e2fb0f6e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; French cuisine, al fresco dining - Hotel Des Balances (Lucerne)](https://images.trvl-media.com/lodging/1000000/20000/19600/19568/e0868350.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Des Balances, in Old Town Lucerne, offers a comfortable retreat with French dining at Restaurant Balances. Enjoy drinks at the bar, meals on the outdoor terrace, and practical amenities like dry cleaning services and free in-room WiFi. ## Reviews 9.6 Exceptional ## Popular amenities - Pet-friendly - Free Wi-Fi - Air-conditioning - Parking available £212 includes taxes & fees 5 Jan - 6 Jan 2026 ## Room options ### Check availability for these dates Tonight [Dec 22 - Dec 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=19568&PinnedHotelID=19568&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=19568&PinnedHotelID=19568&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 23 - Dec 24](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=19568&PinnedHotelID=19568&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=19568&PinnedHotelID=19568&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=19568&PinnedHotelID=19568&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=19568&PinnedHotelID=19568&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=19568&PinnedHotelID=19568&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=19568&PinnedHotelID=19568&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 11 of 11 rooms ### View all photos for Double or Twin Room, City View ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/19600/19568/e2fb0f6e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double or Twin Room, City View 9.6 Exceptional 8 reviews ### Highlights Soundproofed Air conditioning Heating TV Hypo-allergenic bedding Hairdryer Shower/bath combination Private bathroom - 269 sq ft - City view - Sleeps 2 - 1 Double Bed OR 2 Single Beds ### View all photos for Double or Twin Room, River View ![Double or Twin Room, River View | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/19600/19568/e9a02c50.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double or Twin Room, River View 9.6 Exceptional 19 reviews ### Highlights Soundproofed Air conditioning Heating TV Hypo-allergenic bedding Hairdryer Shower/bath combination Private bathroom - 215 sq ft - River view - Sleeps 2 - 1 Double Bed OR 2 Single Beds ### View all photos for Junior Suite, River View ![Junior Suite, River View | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/19600/19568/5ac9a2f0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, River View 9.8 Exceptional 7 reviews ### Highlights Balcony Soundproofed Air conditioning Heating TV Hypo-allergenic bedding Separate bedroom Hairdryer - 334 sq ft - 1 bedroom - River view - Sleeps 2 - 1 King Bed ### View all photos for Queen Room For Single Use, City View ![Queen Room For Single Use, City View | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/19600/19568/e5470f9c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Queen Room For Single Use, City View 9.2 Wonderful 9 reviews ### Highlights Soundproofed Air conditioning Heating TV Hypo-allergenic bedding Hairdryer Shower/bath combination Private bathroom - City view - Sleeps 1 - 1 Queen Bed ### View all photos for Triple Room, City View ![Triple Room, City View | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/19600/19568/d04f781e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room, City View 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning Heating TV Hypo-allergenic bedding Hairdryer Shower/bath combination Private bathroom - 269 sq ft - City view - Sleeps 3 - 1 Double Bed and 1 Single Bed ### View all photos for Triple Room, River View ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/19600/19568/b273d75a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room, River View 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning Heating TV Hypo-allergenic bedding Hairdryer Shower/bath combination Private bathroom - 269 sq ft - River view - Sleeps 3 - 1 Double Bed and 1 Single Bed ### View all photos for Suite, Hot Tub, River View (with Balcony) ![Suite, Hot Tub, River View (with Balcony) | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/19600/19568/4e60d610.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Hot Tub, River View (with Balcony) 10.0 Exceptional 9 reviews ### Highlights Balcony Soundproofed Private indoor hot tub Air conditioning Heating TV Hypo-allergenic bedding Hairdryer - 538 sq ft - River view - Sleeps 3 - 1 King Bed ### View all photos for Junior Suite with Sofa Bed ![Junior Suite with Sofa Bed | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/19600/19568/b5403e82.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite with Sofa Bed ### Highlights Soundproofed Air conditioning Heating TV Hypo-allergenic bedding Sofa bed - single Separate bedroom Hairdryer - 334 sq ft - 1 bedroom - River view - Sleeps 4 - 1 King Bed ### View all photos for Romantic Suite, 1 King Bed, Balcony, River View ![Romantic Suite, 1 King Bed, Balcony, River View | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/19600/19568/30deb499.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Romantic Suite, 1 King Bed, Balcony, River View 10.0 Exceptional 2 reviews ### Highlights Balcony Soundproofed Air conditioning Heating TV Hypo-allergenic bedding Separate bedroom Hairdryer - 431 sq ft - 1 bedroom - River view - Sleeps 2 - 1 King Bed ### View all photos for Double Room, City View (Queenroom) ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/19600/19568/3fe71fe5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, City View (Queenroom) 8.8 Excellent 10 reviews ### Highlights Soundproofed Air conditioning Heating TV Hypo-allergenic bedding Hairdryer Shower/bath combination Private bathroom - City view - Sleeps 2 - 1 Queen Bed ### View all photos for Superior Double Room, River View ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/19600/19568/b273d75a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, River View 9.6 Exceptional 5 reviews ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds TV Hypo-allergenic bedding Hairdryer Shower/bath combination - 323 sq ft - River view - Sleeps 3 - 1 Queen Bed OR 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLucerne-Hotels-Hotel-Des-Balances.h19568.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLucerne-Hotels-Hotel-Des-Balances.h19568.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C47.05188%2C8.30450&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Oax85k-ph9J1PGT-wtbSL5ufsyg=) Weinmarkt, Lucerne, LU, 6004 #### What's nearby - Lucerne Town Hall \- 2 min walk \- 0.1 miles - Chapel Bridge \- 3 min walk \- 0.2 miles - Saint Peters Church \- 3 min walk \- 0.2 miles - Hertensteinstrasse \- 3 min walk \- 0.2 miles - KKL Lucerne \- 8 min walk \- 0.4 miles #### Getting around - Lucerne (QLJ-Lucerne Train Station) - 8 min walk - Zurich Airport (ZRH) - 61 min drive #### Restaurants - ‪Zunfthausrestaurant Pfistern - ‬2 min walk - ‪Rathaus Brauerei - ‬2 min walk - ‪Zum Weissen Kreuz - ‬2 min walk - ‪Mill'Feuille - ‬2 min walk - ‪Restaurant Opus - ‬2 min walk ## About this property ### Hotel Des Balances Luxury upscale hotel located in Old Town Lucerne You can look forward to a terrace, dry cleaning/laundry services and a bar at Hotel Des Balances. The on-site French cuisine restaurant, Restaurant Balances, offers breakfast, lunch, dinner and al fresco dining. In addition to a 24-hour business centre, guests can connect to free in-room WiFi. Other perks at this hotel include: - Buffet breakfast (surcharge), valet parking (surcharge) and a round-trip airport shuttle (surcharge) - Meeting rooms, a banquet hall and a front desk safe - Concierge services, smoke-free property and a 24-hour front desk - Guest reviews give top marks for the helpful staff, first-rate property condition and location Room features All 56 rooms feature comforts such as air conditioning, as well as perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property. More conveniences in all rooms include: - Bathrooms with shower/bath combinations and free toiletries - TVs with satellite channels - Electric kettles, heating and daily housekeeping ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/2000000/1080000/1079000/1078913/ecf3a675.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Hotel National Lucerne - Pool - Spa - Pet-friendly - Free Wi-Fi 9.2 Wonderful 862 reviews £419 includes taxes & fees 2 Jan - 3 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=1078913&PinnedHotelID=1078913&HadPinnedHotel=true®ionId=-1&adults=2) ![Lake view](https://images.trvl-media.com/lodging/1000000/980000/971700/971688/74a17bec.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Des Alpes Luzern Old Town Lucerne - Pet-friendly - Free Wi-Fi - Restaurant - Business services 9.0 Wonderful 770 reviews £196 includes taxes & fees 4 Jan - 5 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=971688&PinnedHotelID=971688&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior entrance](https://images.trvl-media.com/lodging/1000000/920000/914400/914382/e83bfc93.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Schweizerhof Luzern Old Town Lucerne - Spa - Pet-friendly - Free Wi-Fi - Restaurant 9.4 Exceptional 457 reviews £285 includes taxes & fees 4 Jan - 5 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=914382&PinnedHotelID=914382&HadPinnedHotel=true®ionId=-1&adults=2) ![Lake View Deluxe Room | View from room](https://images.trvl-media.com/lodging/1000000/10000/3900/3868/f0342e30.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HERMITAGE Lake Lucerne - Beach Club & Lifestyle Hotel Lucerne - On private beach - Spa - Pet-friendly - Free Wi-Fi 9.4 Exceptional 961 reviews £231 includes taxes & fees 4 Jan - 5 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=3868&PinnedHotelID=3868&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite, Terrace, Lake View | Free minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/30000/24500/24444/58624435.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Chateau Guetsch Lucerne - Pet-friendly - Free Wi-Fi - Restaurant - Breakfast available 9.0 Wonderful 580 reviews £143 includes taxes & fees 22 Jan - 23 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=24444&PinnedHotelID=24444&HadPinnedHotel=true®ionId=-1&adults=2) ![Family Room Large | Hypo-allergenic bedding, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/27200/27102/f256c487.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cascada Boutique Hotel Lucerne - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 9.2 Wonderful 1,000 reviews £135 includes taxes & fees 12 Jan - 13 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=27102&PinnedHotelID=27102&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/17000000/16220000/16214600/16214554/2efd8702.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Boutique Hotel Anker Lucerne - Breakfast included - Pet-friendly - Free Wi-Fi - Restaurant 9.2 Wonderful 639 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=16214554&PinnedHotelID=16214554&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/1000000/10000/7700/7632/a2df40bb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Art Deco Hotel Montana Lucerne - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 9.0 Wonderful 262 reviews £259 includes taxes & fees 16 Jan - 17 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=7632&PinnedHotelID=7632&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/10000/7600/7551/3f456d13.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### AMERON Luzern Hotel Flora Lucerne - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 9.2 Wonderful 1,041 reviews £145 includes taxes & fees 9 Jan - 10 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=7551&PinnedHotelID=7551&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; 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check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of CHF 25 per pet, per day Restrictions apply; for more information contact the property on the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome 1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for CHF 70.0 per night. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: CHF 2.80 per person, per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately CHF 35 per person - Self-parking fee: CHF 35 per night - Valet parking fee: CHF 33 per day (in/out privileges) - Pet fee: CHF 25 per pet, per day - Rollaway bed fee: CHF 70.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number KZV-SLU-000020 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### National rating Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars. ### Property is also known as Des Balances Des Balances Lucerne Hotel Des Balances Hotel Des Balances Lucerne Des Balances Hotel Hotel Balances Lucerne Hotel Balances Balances Lucerne Des Balances Hotel Des Balances Lucerne Hotel Des Balances Hotel Hotel Des Balances Lucerne Hotel Des Balances Hotel Lucerne ## Frequently asked questions ### Is Hotel Des Balances pet-friendly? ### How much does it cost to stay at Hotel Des Balances? ### How much is parking at Hotel Des Balances? ### What time is check-in at Hotel Des Balances? ### What time is check-out at Hotel Des Balances? ### Does Hotel Des Balances provide a shuttle to the airport? ### Where is Hotel Des Balances located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Des Balances Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.6 Location ### 9.6 Staff & service ### 9.2 Eco-friendliness ### 9.4 Property conditions & facilities 10 - Excellent 686 8 - Good 147 6 - Okay 24 4 - Poor 8 2 - Terrible 9 ## Reviews ### 10/10 Excellent #### David Chien Feng 17 Nov 2025 Liked: Cleanliness, property conditions & facilities Great staff and professional ##### David Chien Feng Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### karen 9 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities We stayed in the room with the view of the river and it was beautiful. The location was ideal ##### karen Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Timothy 7 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very classy hotel. The location is perfect and the staff was so friendly and welcoming. ##### Timothy Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Donna 7 Oct 2025 Liked: Cleanliness, amenities This hotel was amazing. We had a view of the historic Lucerne Tower and Bridge from our room/balcony and it was perfection! The staff was so helpful and knowledgeable and the room was immaculate. Thank you so much for a wonderful experience in Lucerne! ##### Donna Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Roman 13 Sept 2025 Liked: Cleanliness, amenities, property conditions & facilities Nice size rooms. Clean and great service. ##### Roman Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Shellie 3 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great location and views. ##### Shellie Stayed 2 nights in May 2025 ### 10/10 Excellent #### Jennifer 14 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room was great, nice location ##### Jennifer Stayed 1 night in May 2025 ### 10/10 Excellent #### Robert 23 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a classic hotel with excellent service. The rooms are comfortable and nicely decorated. Staff are friendly and attentive. Location in old city on the water is delightful. The restaurant serves excellent gourmet meals in an upscale white linen tablecloth restaurant. The artwork on the facade is beautiful and historic. I highly recommend this hotel and restaurant. ##### Robert Stayed 3 nights in Sep 2025 ### 8/10 Good #### Vaishali 31 May 2025 Liked: Cleanliness, amenities, property conditions & facilities Very clean and great location ! ##### Vaishali Stayed 2 nights in Mar 2025 ### 8/10 Good #### Arshad 30 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff. Very central. ##### Arshad Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Mercy 16 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities This was an amazing property ! Their customer service was great, hotel room was a bit small. But very clean and great location. ##### Mercy Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### PETER L 29 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### The best of the best This is an upscale hotel in an excellent location in the beautiful city Lucerne. The staff and service are excellent and the food at the restaurant at the hotel was superb! ##### PETER L Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### guy 5 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities If i would have to describe a perfect hotel stay it will be Hotel Des Balances. We came with a car, and we were so pleasantly surprised that we literally drove through the old city, it feels like you are living in the center of the best place in the city. the staff was super friendly, and the hotel was the most perfect place we ever been to. it's like somebody combed every inch and every experience a visitor will have and asked him/her self - how can this be perfect. I mean perfect room, amazing bar with a view of the river, beautiful vistas from the rooms, walkable to literally anywhere in 3 min or less. We saw tourist tour stop in front of the hotel and talk about the building. We've been to Lucerne 4 times already (from California) and this is from now on our number 1 place. ##### guy Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Susan 15 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Close to shopping, dining and train station ##### Susan Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Nicole 30 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Beautiful hotel in the heart of Lucerne with a lovely view of the river. Extremely helpful staff. ##### Nicole Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Bradley 12 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful Stay This hotel is a perfect spot for a stay in Lucerne. Clean room, friendly staff, and excellent location. ##### Bradley Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### michaela 9 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect location in Lucerne!!! Amazing view from our room and wonderful staff!! Dinner at testraunt was incredible!!! ##### michaela Stayed 2 nights in May 2025 ### 10/10 Excellent #### Michael 25 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great property, location and staff. ##### Michael Stayed 1 night in Jun 2024 ### 6/10 Okay #### Marty 11 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was great. Large, had a TV, mini mini fridge, bath or shower tub. Food was great. Breakfast is $35 for hotel guests. That includes the buffet and the warm meals. To be honest the $20 in warm food is bettee spent than the $35\. Water go buy at the local co op down the street. Hotel was great at booking activities for us. Only complaint I have is the staff in the restaurant. And clearly it was a big enough one for me to give it 3 out of 5 stars. Really the only part of our 13 day trip that was upset about. ##### Marty Stayed 3 nights in Nov 2025 ### 8/10 Good #### Karen 18 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities The room was cute and cozy. The bath tub didn’t work properly and the WiFi I had to ask for help since it didn’t load right away. Location is great ##### Karen Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Ashley 13 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful historic building with the most amazing location and view in Lucerne- right in the heart of old town! We couldn't get enough of the view of Jesuitkirche across the river and the chapel bridge from our private balcony. This was absolutely worth the money and we had a wonderful stay! ![](https://a.travel-assets.com/ugc/hotel-reviews/17a78c35-cd80-471b-b031-a56409ff6be6-1749795863574.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ab44cc3e-a0d9-4237-94e7-4604ba422e85-1749795868126.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/40a3d945-d176-4484-a770-a8b0359e4661-1749795863600.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2730feba-9bc0-4f86-a783-ffeb761fa5a8-1749795863644.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ashley Stayed 2 nights in Jun 2025 ### 6/10 Okay #### Ruba 22 Apr 2025 Liked: Cleanliness, staff & service, amenities This property is in a fantastic location right near all the shopping and restaurants. The staff was incredible, helpful and very friendly. The hotel itself could use some updating for the rates they charge. ##### Ruba Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Susan 7 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great property! Staff was awesome from the front desk to the bar staff. ##### Susan Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Jason 22 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel is wonderfully charming and well appointed. We loved the view from our 5th floor balcony!!! Highly recommend this hotel and restaurant! ##### Jason Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Mika 23 Feb 2024 Liked: Staff & service, property conditions & facilities The hotel was clean, nicely appointed, with a lovely and helpful staff! ##### Mika Stayed 2 nights in Feb 2024 ## Expedia's Latest Trends ### Hotels > [Burnett Arms Hotel](https://www.expedia.co.uk/Banchory-Hotels-Burnett-Arms-Hotel.h687460.Hotel-Information) > > [Clayton Hotel Chiswick](https://www.expedia.co.uk/London-Hotels-Clayton-Hotel-Chiswick.h1486728.Hotel-Information) > > [Hotel Piemonte](https://www.expedia.co.uk/Rome-Hotels-Hotel-Piemonte.h802939.Hotel-Information) > > [The Star and Garter](https://www.expedia.co.uk/Andover-Hotels-The-Star-And-Garter.h15636067.Hotel-Information) > > [Villas London](https://www.expedia.co.uk/London-Villas.d178279-aaVillas.Travel-Guide-Accommodation) > > [Quality Hotel Bordeaux Centre](https://www.expedia.co.uk/Bordeaux-Hotels-Quality-Hotel-Bordeaux-Centre.h25249.Hotel-Information) > > [Island Blue Hotel](https://www.expedia.co.uk/Rhodes-Hotels-Island-Blue-Hotel.h7994002.Hotel-Information) > > [Fairmont Vancouver Airport In-Terminal Hotel](https://www.expedia.co.uk/Vancouver-Hotels-Fairmont-Vancouver-Airport-In-Terminal-Hotel.h432651.Hotel-Information) > > [Mercure Dartford Brands Hatch Hotel & Spa](https://www.expedia.co.uk/Sevenoaks-Hotels-Mercure-Dartford-Brands-Hatch-Hotel-Spa.h4575.Hotel-Information) > > [Hotels in Hingham](https://www.expedia.co.uk/Hingham-Hotels.d3000394804.Travel-Guide-Hotels) > > [The Windsor Hotel](https://www.expedia.co.uk/Sliema-Hotels-The-Windsor-Hotel.h902218.Hotel-Information) > > [Hotels with Waterpark in Crete](https://www.expedia.co.uk/Destinations-In-Crete-Waterpark-Hotel.0-0-d180100-twaterparkhotel.Hotel-Filter-Destinations) > > [PURO Kraków Kazimierz](https://www.expedia.co.uk/Krakow-Hotels-PURO-Krakow-Kazimierz.h23302515.Hotel-Information) > > [Spa Hotels in Winchester](https://www.expedia.co.uk/Winchester-Hotels-Spa-Hotels.0-0-d5477-tSpaHotels.Travel-Guide-Filter-Hotels) > > [Hotels in Westward Ho](https://www.expedia.co.uk/Westward-Ho-Hotels.d3000009368.Travel-Guide-Hotels) > > [d'primahotel Seminyak](https://www.expedia.co.uk/Seminyak-Hotels-Dprimahotel-Seminyak.h4894091.Hotel-Information) ### Flights > [Jet2 Newcastle-upon-Tyne (NCL) to Rome (FCO) flights](https://www.expedia.co.uk/lp/flight-routes/jet2-from-newcastle-intl-to-fiumicino-leonardo-da-vinci-intl/ls/ncl/fco) > > [Flights from Sepang (KUL) to Redang Island (RDN)](https://www.expedia.co.uk/lp/flights/kul/rdn/kuala-lumpur-to-redang-island) > > [Flights from Newcastle-upon-Tyne (NCL) to Sarajevo (SJJ)](https://www.expedia.co.uk/lp/flights/ncl/sjj/newcastle-to-sarajevo) > > [Flights from Chichester](https://www.expedia.co.uk/lp/flights/4600/flights-from-chichester) ### Cars ### Activities ### Packages > [Kings Theatre Glasgow](https://www.expedia.co.uk/Kings-Theatre-Glasgow-City-Centre-Glasgow.d6129582.Attraction) ### General ---