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Hotel Des Balances

4.0 star property
Riverwalk hotel with 24-hour business centre and 24-hour front desk

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Photo gallery for Hotel Des Balances

Exterior
Porch
Lobby lounge
Romantic Suite, 1 King Bed, Balcony, River View | Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Pet-friendly
The current price is £281
includes taxes & fees
6 Jul - 7 Jul

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Romantic Suite, 1 King Bed, Balcony, River View

Romantic Suite, 1 King Bed, Balcony, River View | Hypo-allergenic bedding, minibar, in-room safe, desk

Romantic Suite, 1 King Bed, Balcony, River View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Separate bedroom
Shower/bath combination
  • 431 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room, City View

Triple Room, City View | Hypo-allergenic bedding, minibar, in-room safe, desk

Triple Room, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Shower/bath combination
Hairdryer
Private bathroom
  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Double Room, River View

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room, River View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Shower/bath combination
Hairdryer
  • 323 sq ft
  • River view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Queen Room For Single Use, City View

Queen Room For Single Use, City View | Hypo-allergenic bedding, minibar, in-room safe, desk

Queen Room For Single Use, City View

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Shower/bath combination
Hairdryer
Private bathroom
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Triple Room, River View

Hypo-allergenic bedding, minibar, in-room safe, desk

Triple Room, River View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Shower/bath combination
Hairdryer
Private bathroom
  • 269 sq ft
  • River view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Double Room, City View (Queenroom)

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room, City View (Queenroom)

8.8 out of 10
Excellent
(8 reviews)

Highlights

Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Shower/bath combination
Hairdryer
Private bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double or Twin Room, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Double or Twin Room, City View

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Shower/bath combination
Hairdryer
Private bathroom
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Double or Twin Room, River View

Double or Twin Room, River View | Hypo-allergenic bedding, minibar, in-room safe, desk

Double or Twin Room, River View

9.6 out of 10
Exceptional
(19 reviews)

Highlights

Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Shower/bath combination
Hairdryer
Private bathroom
  • 215 sq ft
  • River view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite, River View

Junior Suite, River View | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite, River View

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Separate bedroom
Shower/bath combination
  • 334 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Hot Tub, River View (with Balcony)

Suite, Hot Tub, River View (with Balcony) | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, Hot Tub, River View (with Balcony)

10.0 out of 10
Exceptional
(9 reviews)

Highlights

Balcony or patio
Soundproofed
Private indoor hot tub
Air conditioning
Heating
TV
Hypo-allergenic bedding
Shower/bath combination
  • 538 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite with Sofa Bed

Junior Suite with Sofa Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite with Sofa Bed

Highlights

Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
Shower/bath combination
  • 334 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed
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About the area

Map
Weinmarkt, Lucerne, LU, 6004

What's nearby

  • Lucerne Town Hall - 2 min walk - 0.1 miles
  • Chapel Bridge - 3 min walk - 0.2 miles
  • KKL Lucerne - 8 min walk - 0.4 miles
  • Chateau Guetsch - 12 min walk - 0.6 miles
  • Swiss Transportation Museum - 4 min drive - 1.8 miles

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 8 min walk
  • Zurich Airport (ZRH) - 61 min drive

Restaurants

  • ‪Restaurant Rathaus Brauerei AG - ‬3 min walk
  • ‪Hirschenplatz - ‬1 min walk
  • ‪Wirtshaus Taube - ‬3 min walk
  • ‪Restaurant Zunfthaus zu Pfistern - ‬2 min walk
  • ‪Restaurant Mill'Feuille - ‬2 min walk

About this property

Hotel Des Balances

Luxury upscale hotel near Chapel Bridge
You can look forward to a terrace, dry cleaning/laundry services and a bar at Hotel Des Balances. The on-site French cuisine restaurant, Restaurant Balances, offers breakfast, lunch, dinner and al fresco dining. In addition to a 24-hour business centre, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), valet parking (surcharge) and a round-trip airport shuttle (surcharge)
  • Meeting rooms, a lift and a front desk safe
  • A banquet hall, luggage storage and tour/ticket information
  • Guest reviews give top marks for the helpful staff, first-rate property condition and location
Room features
All 56 rooms feature comforts such as air conditioning, as well as perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • TVs with satellite channels
  • Electric kettles, heating and daily housekeeping

Languages

English, French, German, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Parking on site (CHF 35 per night)
  • Valet parking on site (CHF 33 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CHF 35 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Balances Lounge
  • Restaurant Balances

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • On a river
  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • IPod dock
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 25 per pet, per day
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 70.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.10 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CHF 35 per person
  • Self-parking fee: CHF 35 per night
  • Valet parking fee: CHF 33 per day (in/out privileges)
  • Pet fee: CHF 25 per pet, per day
  • Rollaway bed fee: CHF 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number KZV-SLU-000020
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Des Balances
Des Balances Lucerne
Hotel Des Balances
Hotel Des Balances Lucerne
Des Balances Hotel
Hotel Balances Lucerne
Hotel Balances
Balances Lucerne
Des Balances Hotel
Des Balances Lucerne
Hotel Des Balances Hotel
Hotel Des Balances Lucerne
Hotel Des Balances Hotel Lucerne

Frequently asked questions

Is Hotel Des Balances pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 25 per pet, per day.

How much does it cost to stay at Hotel Des Balances?

As of 5 Jul 2025, prices found for a 1-night stay for 2 adults at Hotel Des Balances on 6 Jul 2025 start from £280.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Des Balances?

Self-parking is available for CHF 35 per night. Valet parking is available for CHF 33 per day.

What time is check-in at Hotel Des Balances?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Hotel Des Balances?

Checkout is at noon.

Does Hotel Des Balances provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Des Balances located?

Located in Old Town Lucerne, this luxury hotel is within a 5-minute walk of Lucerne Town Hall and Chapel Bridge. Rosengart Collection and Mill Bridge are just steps away. Lucerne (QLJ-Lucerne Train Station) is 8 minutes by foot and Lucerne Station is 8 minutes.

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Hotel Des Balances Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 651 out of 829 reviews
Rating 8 - Good. 141 out of 829 reviews
Rating 6 - Okay. 21 out of 829 reviews
Rating 4 - Poor. 8 out of 829 reviews
Rating 2 - Terrible. 8 out of 829 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10

Room was great, nice location
Stayed 1 night in May 2025

8/10

Very clean and great location !
Stayed 2 nights in Mar 2025

10/10

Perfect location
Stayed 2 nights in Apr 2025

10/10

Perfect location in Lucerne!!! Amazing view from our room and wonderful staff!! Dinner at testraunt was incredible!!!
Stayed 2 nights in May 2025

10/10

Everything with this stay was wonderful, the location, the rooms, the staff. Would stay again!
Stayed 2 nights in Feb 2025

10/10

Beautiful historic building with the most amazing location and view in Lucerne- right in the heart of old town! We couldn't get enough of the view of Jesuitkirche across the river and the chapel bridge from our private balcony. This was absolutely worth the money and we had a wonderful stay!
Stayed 2 nights in Jun 2025

10/10

Very centric and lovely hotel. Just a few minutes walk from the Luzern train station.
Stayed 2 nights in Mar 2025

10/10

This hotel is a perfect spot for a stay in Lucerne. Clean room, friendly staff, and excellent location.
Stayed 3 nights in Jan 2025

10/10

Classy hotel located on the old town.
Stayed 2 nights in Jan 2025

6/10

This property is in a fantastic location right near all the shopping and restaurants. The staff was incredible, helpful and very friendly. The hotel itself could use some updating for the rates they charge.
Stayed 2 nights in Apr 2025

10/10

This is indeed an older property but itself kept pretty dated. It is done with elegance & great taste.
Stayed 1 night in May 2025

10/10

Great property, location and staff.
Stayed 1 night in Jun 2024

10/10

The view from our balcony room was magnificent! View of the river, the lake & the surrounding mountains. We were lucky to have sunny clear sky during our stay. However, we had terrible luck with the shower. Water ran too cold or too hot, and sometimes it slowed to a drip!! We should've notified the front desk to call a plumber, but we were too busy enjoying our outings in Luzern!!!
Stayed 3 nights in Jun 2025

10/10

A lovely place to stay! It was extremely comfortable, and the location was great. They even gifted us chocolates in our room upon arrival. I would recommend to stay there on a Saturday, so you can shop in the market for breakfast. Hotel breakfast is available, but I would pass on it, the strawberries I had from the market were the best I've ever eaten. If you drive, there are very clear instructions for how to arrive, as the road turns into pedestrian only. The rooms were very comfortable, and we loved the view from our balcony of the river and old city. Such a charming place with a very friendly staff!
Stayed 2 nights in May 2025

10/10

This hotel is wonderfully charming and well appointed. We loved the view from our 5th floor balcony!!! Highly recommend this hotel and restaurant!
Stayed 1 night in Dec 2024

10/10

Centrally located, close to everything and with lots of dining options. The hotel restaurant was excellent also. I injured my knee skiing at the Jungfrau region and the staff was able to provide a wheelchair and found a lake view room so I can better enjoy my stay.
Stayed 3 nights in Dec 2024

10/10

Great property! Staff was awesome from the front desk to the bar staff.
Stayed 3 nights in Oct 2024

10/10

Tremendous hotel in the heart of Luzern. Close to many shops, restaurants, bridges and so much more. Incredibly friendly service. The bar was an awesome option after a full day of walking or sightseeing. A beautifully designed and highly functional room. We can't wait to visit the area and stay here again.
Stayed 1 night in Nov 2024

10/10

Wonderful Hotel
Stayed 2 nights in May 2024

10/10

Beautiful hotel, clean rooms, superior location, nice dining.
Stayed 2 nights in May 2023

10/10

Excellent Hotel.
Stayed 3 nights in Dec 2023

10/10

The hotel was clean, nicely appointed, with a lovely and helpful staff!
Stayed 2 nights in Feb 2024

10/10

Beautiful hotel in a great location. Excellent food. Highly recommended.
Stayed 3 nights in Sep 2024

10/10

This was an amazing hotel experience in Lucerne could not recommend more! The staff was amazing and well you can not beat the view.
Stayed 2 nights in Sep 2024

10/10

Strongly recommend a room on the water. The staff were amazing, the location is fantastic, and convenient to all dining options.
Stayed 3 nights in Aug 2024