Title: Mandarin Oriental Palace, Luzern Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=18270&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mandarin Oriental Palace, Luzern Travelers find a peaceful lakeside haven at this elegant property where fine dining and spa treatments create a perfect Swiss retreat ## Photo gallery for Mandarin Oriental Palace, Luzern ![Suite, Terrace, Lake View | Terrace/patio - Mandarin Oriental Palace, Luzern (Lucerne)](https://images.trvl-media.com/lodging/1000000/20000/18300/18270/f3fe2f70.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/7B9E21EADEB5B2019DA7AE545FFE08BB/84020e21-aaf6-49c1-8881-13a2502194e4-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Ferry terminal shuttle - Mandarin Oriental Palace, Luzern (Lucerne)](https://images.trvl-media.com/lodging/1000000/20000/18300/18270/d7eb052e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Staircase - Mandarin Oriental Palace, Luzern (Lucerne)](https://images.trvl-media.com/lodging/1000000/20000/18300/18270/5d6b2094.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Food and drink - Mandarin Oriental Palace, Luzern (Lucerne)](https://images.trvl-media.com/lodging/1000000/20000/18300/18270/20a01b4a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Loewenplatz, the Mandarin Oriental Palace, Luzern welcomes guests with its cozy library and four distinct restaurants. The SPA Bellefontaine provides rejuvenating treatments, while the scenic terrace offers beautiful views for relaxation after exploring the city. ## Reviews 9.8 Exceptional ## Popular amenities - Spa - Pet-friendly - Restaurant - Air-conditioning - Gym - Breakfast available £452 includes taxes & fees 24 Jan - 25 Jan ## Room options ### Check availability for these dates Tonight [Jan 10 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=18270&PinnedHotelID=18270&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=18270&PinnedHotelID=18270&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 11 - Jan 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=18270&PinnedHotelID=18270&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=18270&PinnedHotelID=18270&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=18270&PinnedHotelID=18270&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=18270&PinnedHotelID=18270&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=18270&PinnedHotelID=18270&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=18270&PinnedHotelID=18270&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 36 of 36 rooms ### View all photos for Superior Room ![Premium bedding, free minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/20000/18300/18270/8c67b8f2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room 10.0 Exceptional 1 review ### Highlights Soundproofed Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Free minibar items Flat-screen TV Pillow menu - City view - Sleeps 2 - 1 King Bed OR 2 Single Beds ### View all photos for Superior Room, Accessible ![Premium bedding, free minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/20000/18300/18270/8c67b8f2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Accessible ### Highlights Soundproofed Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Free minibar items Flat-screen TV Pillow menu - 1 bedroom - City view - Sleeps 2 - 1 King Bed OR 2 Single Beds ### View all photos for Superior Room, Lake View ![Superior Room, Lake View | Premium bedding, free minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/20000/18300/18270/c2eeaf17.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Lake View 10.0 Exceptional 2 reviews ### Highlights Balcony Soundproofed Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Free minibar items Flat-screen TV - Lake view - Sleeps 2 - 1 King Bed OR 2 Single Beds ### View all photos for Superior Room, Balcony, Lake View ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/18300/18270/w4951h3508x0y0-aa9c98c0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Balcony, Lake View 9.4 Exceptional 3 reviews ### Highlights Balcony Soundproofed Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Free minibar items Flat-screen TV - Lake view - Sleeps 2 - 1 King Bed OR 2 Single Beds ### View all photos for Superior Room, Terrace, Lake View ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/18300/18270/w4951h3508x0y0-aa9c98c0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Terrace, Lake View ### Highlights Soundproofed Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Free minibar items Flat-screen TV Pillow menu - Lake view - Sleeps 2 - 1 King Bed OR 2 Single Beds ### View all photos for Deluxe Room, Lake View ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/18300/18270/w4951h3508x0y0-aa9c98c0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Lake View ### Highlights Soundproofed Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Free minibar items Flat-screen TV Pillow menu - Lake view - Sleeps 2 - 1 King Bed OR 2 Single Beds ### View all photos for Deluxe Room, Balcony, Lake View ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/18300/18270/w4951h3508x0y0-aa9c98c0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Balcony, Lake View ### Highlights Balcony Soundproofed Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Free minibar items Flat-screen TV - Lake view - Sleeps 2 - 1 King Bed OR 2 Single Beds ### View all photos for Mandarin, Room ![Mandarin, Room | Premium bedding, free minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/20000/18300/18270/e9fd3aab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Mandarin, Room 10.0 Exceptional 1 review ### Highlights Soundproofed Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Free minibar items Flat-screen TV Pillow menu - City view - Sleeps 3 - 1 King Bed OR 2 Single Beds ### View all photos for Junior Suite, Lake View ![Premium bedding, free minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/20000/18300/18270/75b4d7a6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Lake View ### Highlights Soundproofed Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Free minibar items Flat-screen TV Pillow menu - Lake view - Sleeps 3 - 1 King Bed OR 2 Single Beds ### View all photos for Accessible - Lake View Junior Suite ![Free toiletries, hair dryer, bathrobes, slippers](https://images.trvl-media.com/lodging/1000000/20000/18300/18270/771fa4d0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Accessible - Lake View Junior Suite ### Highlights Soundproofed Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Free minibar items Flat-screen TV Pillow menu - 1 bedroom - Lake view - Sleeps 3 - 1 King Bed OR 2 Single Beds ### View all photos for Junior Suite, Balcony, Lake View ![Junior Suite, Balcony, Lake View | Premium bedding, free minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/20000/18300/18270/9c42fd5f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Balcony, Lake View 10.0 Exceptional 1 review ### Highlights Balcony Soundproofed Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Free minibar items Flat-screen TV - Lake view - Sleeps 3 - 1 King Bed ### View all photos for Junior Suite, Terrace, Lake View ![Premium bedding, free minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/20000/18300/18270/731f811f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Terrace, Lake View ### Highlights Soundproofed Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Free minibar items Flat-screen TV Pillow menu - Lake view - Sleeps 2 - 1 King Bed OR 2 Single Beds ### View all photos for Suite, Lake View ![Premium bedding, free minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/20000/18300/18270/2f7286a0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Lake View ### Highlights Balcony Soundproofed Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Free minibar items Flat-screen TV - Lake view - Sleeps 4 - 1 King Bed ### View all photos for Suite, Balcony, Lake View ![Premium bedding, free minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/20000/18300/18270/2f7286a0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Balcony, Lake View ### Highlights Balcony Soundproofed Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Free minibar items Flat-screen TV - Lake view - Sleeps 4 - 1 King Bed OR 2 Single Beds ### View all photos for Suite, Terrace, Lake View ![Suite, Terrace, Lake View | Terrace/patio](https://images.trvl-media.com/lodging/1000000/20000/18300/18270/f3fe2f70.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Terrace, Lake View ### Highlights Soundproofed Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Free minibar items Flat-screen TV Pillow menu - Lake view - Sleeps 4 - 1 King Bed ### View all photos for Suite, Lake View, Tower ![Suite, Lake View, Tower | Living area | Flat-screen TV, pay films](https://images.trvl-media.com/lodging/1000000/20000/18300/18270/7679756b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Lake View, Tower ### Highlights Soundproofed Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Free minibar items Flat-screen TV Pillow menu - Lake view - Sleeps 5 - 1 King Bed ### View all photos for Junior Suite (Panoramic) ![Junior Suite (Panoramic) | Premium bedding, free minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/20000/18300/18270/bdd82f91.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (Panoramic) ### Highlights Soundproofed Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Free minibar items Flat-screen TV Pillow menu - Lake view - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Room, Terrace, Lake View ![Deluxe Room, Terrace, Lake View | Premium bedding, free minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/20000/18300/18270/7873b8cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Terrace, Lake View ### Highlights Soundproofed Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Free minibar items Flat-screen TV Pillow menu - Lake view - Sleeps 2 - 1 King Bed OR 2 Single Beds ### View all photos for Lake View Junior Suite With Terrace ![Premium bedding, free minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/20000/18300/18270/72b8d92a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Lake View Junior Suite With Terrace - Sleeps 2 ### View all photos for Lake View Junior Suite With Balcony ![Premium bedding, free minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/20000/18300/18270/da4ad74a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Lake View Junior Suite With Balcony - Sleeps 3 ### View all photos for Lake View Tower Suite ![Premium bedding, free minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/20000/18300/18270/7e3d76ad.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Lake View Tower Suite - Sleeps 5 ### View all photos for Superior Room ![Premium bedding, free minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/20000/18300/18270/855419c3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room - Sleeps 2 ### View all photos for Panoramic Junior Suite ![Premium bedding, free minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/20000/18300/18270/3a96d711.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Junior Suite - Sleeps 3 ### View all photos for Deluxe Lake View Room ![Premium bedding, free minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/20000/18300/18270/2b9cbad2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Lake View Room - Sleeps 2 ### View all photos for Deluxe Lake View Room With Terrace ![Premium bedding, free minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/20000/18300/18270/762fc4dd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Lake View Room With Terrace - Sleeps 2 ### View all photos for Lake View Suite With Balcony ![Living area | Flat-screen TV, pay films](https://images.trvl-media.com/lodging/1000000/20000/18300/18270/2c74fbd0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Lake View Suite With Balcony - Sleeps 4 ### View all photos for Lake View Suite ![Premium bedding, free minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/20000/18300/18270/4dd540a9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Lake View Suite - Sleeps 4 ### View all photos for Lake View Suite With Terrace ![Premium bedding, free minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/20000/18300/18270/w650h440x0y0-5307cdab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Lake View Suite With Terrace - Sleeps 4 ### View all photos for Superior Room With Lake View ![Premium bedding, free minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/20000/18300/18270/6813392b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room With Lake View - Sleeps 2 ### View all photos for Superior Room With Lake View & Balcony ![Premium bedding, free minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/20000/18300/18270/385ff470.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room With Lake View & Balcony - Sleeps 2 ### View all photos for Superior Room With Terrace And Lake View ![Premium bedding, free minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/20000/18300/18270/585a524b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room With Terrace And Lake View - Sleeps 2 ### View all photos for Deluxe Room With Balcony And Lake View ![Premium bedding, free minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/20000/18300/18270/714a8efd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room With Balcony And Lake View - Sleeps 2 ### View all photos for Superior Accessible Room ![Premium bedding, free minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/20000/18300/18270/4be4cf61.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Accessible Room - Sleeps 2 ### View all photos for Mandarin Room ![Premium bedding, free minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/20000/18300/18270/2b5bca2d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Mandarin Room - Sleeps 3 ### View all photos for Junior Suite With Lake View ![Premium bedding, free minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/20000/18300/18270/0214e249.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite With Lake View - Sleeps 3 ### View all photos for Lake View Junior Suite-Accessible ![Premium bedding, free minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/20000/18300/18270/99707fd1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Lake View Junior Suite-Accessible - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLucerne-Hotels-Palace-Luzern.h18270.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLucerne-Hotels-Palace-Luzern.h18270.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C47.05532%2C8.31993&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=C0vyJpCDHc8GCrfmVowQouQGuaA=) Haldenstrasse 10, Lucerne, LU, 6006 #### What's nearby - Lake Side Promenade \- 1 min walk \- 0.1 miles - Grand Casino Lucerne \- 5 min walk \- 0.3 miles - Lion Monument \- 11 min walk \- 0.6 miles - Chapel Bridge \- 16 min walk \- 0.9 miles - Swiss Transportation Museum \- 17 min walk \- 0.9 miles #### Getting around - Lucerne (QLJ-Lucerne Train Station) - 15 min walk - Zurich Airport (ZRH) - 60 min drive #### Restaurants - ‪Barbatti - ‬10 min walk - ‪MOzern - ‬3 min walk - ‪Juliette Sharing Brasserie - ‬4 min walk - ‪Wilhelm Tell Schiffrestaurant - ‬8 min walk - ‪Old Swiss House - ‬10 min walk ## About this property ### Mandarin Oriental Palace, Luzern Luxury hotel near Lake Side Promenade Located close to Loewenplatz and Saint Peters Church, Mandarin Oriental Palace, Luzern provides a terrace, a coffee shop/cafe and a library. Treat yourself to a massage at Spa Bellefontaine, the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. In-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar. Other perks include: - Buffet breakfast (surcharge), valet parking (surcharge) and express check-out - Express check-in, massage treatment rooms and a banquet hall - Wedding services, multilingual staff and a 24-hour front desk - Guest reviews say great things about the helpful staff Room features All 136 individually decorated rooms offer comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and air conditioning. Extra amenities include: - Changing tables, baby monitors and highchairs - Rollaway/extra beds (surcharge) and free cots/infant beds - Bathrooms with toilets with electronic bidets and baths or showers - Flat-screen TVs with cable channels - Baby baths, children's slippers and children's books ## Similar properties ![Interior entrance](https://images.trvl-media.com/lodging/1000000/920000/914400/914382/e83bfc93.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Schweizerhof Luzern Old Town Lucerne - Spa - Pet-friendly - Free Wi-Fi - Restaurant 9.4 Exceptional 468 reviews £295 includes taxes & fees 2 Feb - 3 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=914382&PinnedHotelID=914382&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/2000000/1080000/1079000/1078913/1973883b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Hotel National Lucerne - Pool - Spa - Pet-friendly - Free Wi-Fi 9.2 Wonderful 865 reviews £280 includes taxes & fees 25 Jan - 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4 restaurants - A bar/lounge - A coffee shop/cafe - Couples/private dining - Snack bar/deli ### Restaurants on site - Colonnade - Minamo - MOzern Bar & Brasserie - Quai 10 ### Things to do - 24-hour gym - Full-service spa - Library - Piano - Sauna - Steam room ### Family friendly - Baby bath - Baby monitor - Changing table - Children's books - Children's games - High chair - In-room cot - Rollaway/extra bed (surcharge) - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 24-hour business centre - 4 meeting rooms - 4,725 square feet of conference space ### Outdoors - On a lake - On the boardwalk/promenade - Terrace ### Full-service spa - Massage - Sauna - Spa open daily - Spa treatment rooms - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - Ballroom - Banquet hall - Belle Époque architecture - Built in 1906 - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes - Free cot - Pillow menu - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Bathtub or shower - Children's robes - Children's slippers - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Shampoo - Slippers - Soap - Toilet paper - Toilet with electronic bidet - Toothbrush and toothpaste - Towels provided ### Entertainment - Flat-screen TV with cable/satellite channels - Pay films ### Food and drink - 24-hour room service - Champagne service - Free bottled water - Free stocked minibar ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Free daily newspapers - Individual decor - Iron/ironing board on request - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: anytime Express check-in available ### Check-out Check-out before noon Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of CHF 50 per pet, per day Welcoming dogs only Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are available for CHF 190.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: CHF 2.80 per person, per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately CHF 50.00 to 50.00 for adults and CHF 25.00 to 50.00 for children - Self-parking fee: CHF 55 per day - Valet parking fee: CHF 55 per day - Pet fee: CHF 50 per pet, per day - Rollaway bed fee: CHF 190.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number CH-140.3.004.600-4 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### National rating Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars. ### Property is also known as Luzern Palace Palace Luzern Palace Luzern Hotel Palace Luzern Hotel Lucerne Palace Luzern Lucerne ## Frequently asked questions ### Is Mandarin Oriental Palace, Luzern pet-friendly? ### How much does it cost to stay at Mandarin Oriental Palace, Luzern? ### How much is parking at Mandarin Oriental Palace, Luzern? ### What time is check-in at Mandarin Oriental Palace, Luzern? ### What time is check-out at Mandarin Oriental Palace, Luzern? ### Where is Mandarin Oriental Palace, Luzern located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Mandarin Oriental Palace, Luzern Reviews 9.8 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 10 Cleanliness ### 9.6 Amenities ### 9.8 Staff & service ### 9.8 Eco-friendliness ### 9.8 Property conditions & facilities 10 - Excellent 67 8 - Good 5 6 - Okay 3 4 - Poor 0 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### Shufan 21 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Excellent hotel. fantastic upgraded room with lake view. Excellent staff and service. ##### Shufan Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Jonathan 8 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Fantastic customer service! ##### Jonathan Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### SERGEY 3 Dec 2025 👍 ##### SERGEY Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### jodi 6 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Food was great. Staff extremely helpful! Clean & safe! ##### jodi Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Terri 9 Apr 2025 Liked: Staff & service, amenities, property conditions & facilities Beautiful property. Wonderful service and food. ##### Terri Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Andrew 15 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excellent service. Staffs are helpful and friendly. Great location, with beautiful view overlooking the lake. Rooms are spacious and clean. ##### Andrew Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Xin 28 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location, service and staff hospitality ##### Xin ### 10/10 Excellent #### Adam 18 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a fantastic experience, every member of the hotel team were amazing. ##### Adam Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Michael 18 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities This is a remarkable property. Beautiful interiors. Wonderful staff. The location is perfect. The food in the cafe restaurant was fantastic. I’d love to visit again. ##### Michael Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### SHAYNON 25 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities One of the best stays I’ve ever had. The staff was impeccable. ##### SHAYNON Stayed 1 night in Feb 2025 ### 8/10 Good #### Anas 2 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great facility and staff. They need to work on food options. Lost in translation and charged double for breakfast . Awaiting refund . ##### Anas Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Sonjoy 23 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very much enjoyed our stay. Had a balcony with a beautiful view of the lake. Excellent staff!! Will stay again. ##### Sonjoy Stayed 1 night in Aug 2024 ### 10/10 Excellent #### steve 1 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent Stay at MO Everything about Mandarin Oriental Luzern was perfect , they upgraded my room to a beautiful suite and we spent a couple of days ,had a great new years dinner and party , will for sure stay here if i come back to Luzern ##### steve Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Nathan 20 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful property with amazing views. The staff certainly make the stay extra special. ##### Nathan Stayed 3 nights in Jun 2023 ### 10/10 Excellent #### FEDERICO 1 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excellent service ##### FEDERICO Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Jason 26 Oct 2024 Liked: Amenities Beautiful newly renovated ##### Jason Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Ronald 23 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Exceeds expectations ##### Ronald Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Hanee 23 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love the hotel&staff! Everyone was very kind and want to specially thank to Stephanie & Hassan for their warm welcoming and hospitality. Definitely want to repeat again for next visit to Luzern. ##### Hanee Stayed 1 night in May 2024 ### 10/10 Excellent #### Harriet 13 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### One of my Favorite Hotels The Mandarin Oriental-Lucerne was paradise. It is centrally located, the room was very large and spacious. The view was spectacular! I have nothing bad to say about my experience. ![](https://a.travel-assets.com/ugc/hotel-reviews/B9EC5279DF69D501DB0C52DACAC3D42A72DE11C41736733629105.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/F160560F1FDE069F679AB8D6E1D0A4EF52C847DA1736733629851.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5AB449CEE9C61941E5EA6C49B3FC7C85EDC2A89B1736733629700.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/EDA552F09ADC3EFC776D729AD1FD8DD87173ACCD1736733627563.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Harriet Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Ratna 1 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a class act property! We stayed two nights here and it was a great experience. The staff handled everything professionally. Our room was beautiful, had a beautiful view of the lake. Can’t say enough great things. Also shout out to the concierge service! Michael and Uros did a great job organizing our sightseeing trips. ##### Ratna Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Donna 15 Sept 2024 #### Wonderful stay at the Mandarin Lucerne The staff are very professional, friendly and welcoming. The food is very good and the location hard to beat. A special thank you to Alexander, the concierge and Gabriele and Francesco and all the staff in the dining room. We felt very well taken care of. ##### Donna Stayed 11 nights in Sep 2024 ### 10/10 Excellent #### Wenjia 28 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lived up to every aspect of my expectation of this highly reputed 5-star luxury hotel. In addition to its usual amazing services, they also provided the water sports for us to enjoy in the beautiful Lake Lucerne. We already miss the time there and will definitely come back! ##### Wenjia Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Marlena 5 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our stay was awesome! This is a BEAUTIFUL hotel, very convent location (train & boat station, along with shopping and many restaurants are all walkable - within a mile) the staff was incredible and it exceeded all the little details. Rooms are top notch and they spared no expense on amenities. ##### Marlena Stayed 6 nights in Oct 2023 ### 10/10 Excellent #### Paolo 25 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent ##### Paolo Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Angela 28 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities One of my favorite hotels I’ve ever stayed. The location is sensational! The staff are friendly and quick to help. We had breakfast and dinner at the hotel restaurants and both experiences were superb. The room was clean and had everything one would need while traveling. I can’t wait to go back and stay again! ##### Angela Stayed 2 nights in Jun 2023 ## Expedia's Latest Trends ### Hotels > [Kempinski Palace Engelberg](https://www.expedia.co.uk/Engelberg-Hotels-Kempinski-Palace-Engelberg.h64125002.Hotel-Information) > > [Hotel Bären - The Bear Inn](https://www.expedia.co.uk/Wilderswil-Hotels-Hotel-Baren-The-Bear-Inn.h972122.Hotel-Information) > > [Hotel Roc et Neige](https://www.expedia.co.uk/Chateau-DOex-Hotels-Hotel-Roc-Et-Neige.h17331086.Hotel-Information) > > [The Chedi Andermatt](https://www.expedia.co.uk/Andermatt-Hotels-The-Chedi-Andermatt.h6657290.Hotel-Information) > > [BEAUSiTE Zermatt](https://www.expedia.co.uk/Zermatt-Hotels-Parkhotel-Beau-Site.h6416247.Hotel-Information) > > [Alpen Resort & Spa Zermatt](https://www.expedia.co.uk/Zermatt-Hotels-Alpen-Resort-Zermatt.h20845060.Hotel-Information) > > [BERGWELT GRINDELWALD | ALPINE DESIGN RESORT](https://www.expedia.co.uk/Grindelwald-Hotels-Bergwelt-Grindelwald.h68123813.Hotel-Information) > > [Hotel Silberhorn](https://www.expedia.co.uk/Lauterbrunnen-Hotels-Hotel-Silberhorn.h1206941.Hotel-Information) > > [Hotel Restaurant Balm Meggen](https://www.expedia.co.uk/Meggen-Hotels-Hotel-Restaurant-Balm-Meggen.h1339976.Hotel-Information) > > [Sunstar Hotel Grindelwald](https://www.expedia.co.uk/Grindelwald-Hotels-Sunstar-Hotel-Grindelwald.h177581.Hotel-Information) > > [Pension Heino](https://www.expedia.co.uk/Saas-Grund-Hotels-Pension-Heino.h4241250.Hotel-Information) > > [Hotel Spalentor](https://www.expedia.co.uk/Basel-Hotels-Hotel-Spalentor.h1095190.Hotel-Information) > > [Hotel Spinne](https://www.expedia.co.uk/Grindelwald-Hotels-Hotel-Spinne.h7601.Hotel-Information) > > [Montreux Lake View - The Freddie Mercury residence](https://www.expedia.co.uk/Montreux-Hotels-Montreux-Lake-View-The-Freddie-Mercury-Residence.h30603250.Hotel-Information) > > [Eiger Lodge Chic](https://www.expedia.co.uk/Grindelwald-Hotels-EIGER-LODGE-CHIC.h69807466.Hotel-Information) > > [Le Petit CHARME-INN](https://www.expedia.co.uk/Zermatt-Hotels-Le-Petit-CHARME-INN.h1595251.Hotel-Information) > > [Everness Hotel & Resort](https://www.expedia.co.uk/Chavannes-De-Bogis-Hotels-Everness-Hotel-Resort.h7747.Hotel-Information) > > [Swiss Holiday Park Resort](https://www.expedia.co.uk/Morschach-Hotels-Swiss-Holiday-Park-Resort.h3568573.Hotel-Information) > > [Romantik Hotel Schweizerhof](https://www.expedia.co.uk/Grindelwald-Hotels-Romantik-Hotel-Schweizerhof.h1055038.Hotel-Information) > > [Boutique Hotel Glacier](https://www.expedia.co.uk/Grindelwald-Hotels-Boutique-Hotel-Glacier.h21559650.Hotel-Information) > > [Dorint Blüemlisalp Beatenberg/Interlaken](https://www.expedia.co.uk/Beatenberg-Hotels-Dorint-Bluemlisalp-BeatenbergInterlaken.h28340.Hotel-Information) > > [Radisson Blu Hotel Reussen, Andermatt](https://www.expedia.co.uk/Andermatt-Hotels-Radisson-Blu-Hotel-Reussen.h31357081.Hotel-Information) > > [Lake Geneva Hotel](https://www.expedia.co.uk/Versoix-Hotels-Lake-Geneva-Hotel.h10205057.Hotel-Information) > > [Seehotel Pilatus](https://www.expedia.co.uk/Hergiswil-Hotels-Seehotel-Pilatus.h991294.Hotel-Information) > > [Wellness Hotel Alpenhof](https://www.expedia.co.uk/Zermatt-Hotels-Wellness-Hotel-Alpenhof.h971759.Hotel-Information) > > [Languard](https://www.expedia.co.uk/St-Moritz-Hotels-Languard.h1202429.Hotel-Information) > > [Hotel Engel](https://www.expedia.co.uk/Emmetten-Hotels-Hotel-Engel.h11914828.Hotel-Information) > > [Holiday Inn Express Luzern - Kriens by IHG](https://www.expedia.co.uk/Kriens-Hotels-Holiday-Inn-Express-Luzern-Kriens.h29874288.Hotel-Information) ---