Warm and friendly hotel, in close proximity to the Medina area in Marrakech and the souqs. Staff were very helpful and spoke good English; in particular Ismail and Mohammed at the reception desk and Youssef in the restaurant. Booked an excursion to outside Marrakech through them that was enjoyable. Really enjoyed my stay and would highly recommend it!
Traveller from London
Located in Medina, this luxury riad is steps from Museum of Moroccan Arts, Dar Si Said Museum, and Bahia Palace. Jamaa el Fna …More
The hotel was excellent, the staff could not have done more to be friendly or helpful, they are a credit to the hotel - we would happily stay here again and again.
I have seen on previous reviews people complain about the food and hotel I don't know where they were staying or eating but it wasn't here. We had a 5 day stay, every morning we could not have asked for more for breakfast, the selection on offer was vast and you could not have asked for more, from very healthy to full blow out cooked breakfast. There was not one member of staff who didn't say hello, or good morning or even "how can I help you" without us having to ask - PERFECTION. The location of the hotel is excellent, just far enough away from the hustle and bustle of downtown Marrakech but not to far away that we couldn't walk it. The hotels concierge could not have been more helpful and knowledgeable. We told him what we had wanted to visit and do and he arranged to perfection every single details for 5 full days of utter pleasure and fun. We visited everything you could want to see from the top of the mountains to the desert to the local snake charmers, the hotel is lucky to have him and should make certain he stays with them. The hotel owners should be very proud of the level of professionalism shown by of all their staff from the reception, bar staff, cleaners and the chef's - excellent.
Traveller from UK
This family-friendly Marrakech hotel is located in the historical district, within 2 mi (3 km) of Cinema Megarama, Agdal …More
I was a bit worried reading the reviews on this hotel, but we had no real problems. It was equivalent probably to a 3-3.5 star hotel in the US, so it was very adequate in terms of cleanliness. There was a loud nightclub downstairs, but we couldn't hear it from our room on the first floor. The only bad thing was that our room was freezing and the heater didn't work! Also, wifi is only available in the main lobby, not in the rooms.
Laura from San Francisco
Located in Fes Medina, this hotel is 1.1 mi (1.7 km) from Royal Palace and within 3 mi (5 km) of Medersa Bou-Inania and …More
We stayed here for a week (with my wife and two year old daughter). Suffice to say that I enjoyed the best customer service I have ever experienced in Morocco. Staff will do anything to make your stay comfortable. Our room was facing the pool with a nice view over the garden. Music was played sometimes until midnight, which can be an issue for some, but it did not bother us. The play area was good and grass well maintained. They may need to fix some of the toys/slides in the park soon.
Overall, we loved this place and we will be going back again next year
Traveller from Hitchin, UK
This family-friendly Fes hotel is located near the airport, within 2 mi (3 km) of Royal Palace, Jewish Cemetery, and Bab …More
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