- Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Girl at the reception very rude, was not helpful at all. We wanted to get towels, we had to pay cash, the atm machine was not working.
Stayed 4 nights in Mar 2020
Photo gallery
Guest reviews
3.8 out of 5 Good
13 reviews
Guests rated this property 3.8/5 for cleanliness.
Popular amenities
Pool
Free WiFi
Parking included
All-inclusive
Air conditioning
Spa
Cleaning and safety practices
Cleaned with disinfectant
Contactless check-in
24-hour vacancy between guest room stays
Map
Km 4, Route d'Amezmiz, Tameslouht
Explore the area
Noria Golf Club6 min drive
Assoufid Golf Club10 min drive
Marrakech (RAK-Menara)13 min drive
Samanah Golf Club15 min drive
Choose dates to view prices
Standard Suite
Photos of Standard Suite
Standard Suite
3.8/5 guest room ratingMore detailsRoom amenities
- 473 sq ft
- Sleeps 1
- 1 Single Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 1Max adults: 10
Room details
1 Single Bed
44 square metres m2 room with garden views
Layout – Separate sitting area
Internet – Free WiFi
Entertainment – 32-inch LCD TV with satellite channels
Food & Drink – Room service and minibar
Sleep – Premium bedding and blackout drapes/curtainsBathroom – Private bathroom, deep-soaking bathtub and separate shower
Practical – Laptop-compatible safe, desk and phone
Comfort – Daily housekeeping and climate-controlled heating and air conditioningNeed to know – No cots (infant beds) available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityStandard Suite (2 persons)
Photos of Standard Suite (2 persons)
Standard Suite (2 persons)
4/5 guest room ratingMore detailsRoom amenities
- 473 sq ft
- Sleeps 2
- 2 Single Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 20
Room details
2 Single Beds
44 square metres m2 room with garden views
Layout – Separate sitting area
Internet – Free WiFi
Entertainment – 32-inch LCD TV with satellite channels
Food & Drink – Room service and minibar
Sleep – Premium bedding and blackout drapes/curtainsBathroom – Private bathroom, deep-soaking bathtub and separate shower
Practical – Laptop-compatible safe, desk and phone
Comfort – Daily housekeeping and climate-controlled heating and air conditioningNeed to know – No cots (infant beds) available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityStandard Suite (3 persons)
Photos of Standard Suite (3 persons)
Standard Suite (3 persons)
More detailsRoom amenities
- 473 sq ft
- Sleeps 3
- 3 Single Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 30
Room details
3 Single Beds
44 square metres m2 room with garden views
Layout – Separate sitting area
Internet – Free WiFi
Entertainment – 32-inch LCD TV with satellite channels
Food & Drink – Room service and minibar
Sleep – Premium bedding and blackout drapes/curtainsBathroom – Private bathroom, deep-soaking bathtub and separate shower
Practical – Laptop-compatible safe, desk and phone
Comfort – Daily housekeeping and climate-controlled heating and air conditioningNeed to know – No cots (infant beds) available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityStandard Suite (4 persons)
Photos of Standard Suite (4 persons)
Standard Suite (4 persons)
4.2/5 guest room ratingMore detailsRoom amenities
- 473 sq ft
- Sleeps 4
- 4 Single Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 40
Room details
4 Single Beds
44 square metres m2 room with garden views
Layout – Separate sitting area
Internet – Free WiFi
Entertainment – 32-inch LCD TV with satellite channels
Food & Drink – Room service and minibar
Sleep – Premium bedding and blackout drapes/curtainsBathroom – Private bathroom, deep-soaking bathtub and separate shower
Practical – Laptop-compatible safe, desk and phone
Comfort – Daily housekeeping and climate-controlled heating and air conditioningNeed to know – No cots (infant beds) available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityExecutive Suite
Photos of Executive Suite
Executive Suite
More detailsRoom amenities
- 645 sq ft
- Sleeps 3
- 1 Queen Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 2Max children: 2
Room details
1 Queen Bed
60 square metres m2 room with garden views
Layout – Separate sitting area
Internet – Free WiFi
Entertainment – 32-inch LCD TV with satellite channels
Food & Drink – Room service and minibar
Sleep – Premium bedding and blackout drapes/curtainsBathroom – Private bathroom, deep-soaking bathtub and separate shower
Practical – Laptop-compatible safe, desk and phone
Comfort – Daily housekeeping and climate-controlled heating and air conditioningNeed to know – No cots (infant beds) available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityFamily Suite
Photos of Family Suite
Family Suite
More detailsRoom amenities
- 473 sq ft
- Sleeps 4
- 4 Single Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 2Max children: 3
Room details
4 Single Beds
44 square metres m2 room with garden views
Layout – Separate sitting area
Internet – Free WiFi
Entertainment – 32-inch LCD TV with satellite channels
Food & Drink – Room service and minibar
Sleep – Premium bedding and blackout drapes/curtainsBathroom – Private bathroom, deep-soaking bathtub and separate shower
Practical – Laptop-compatible safe, desk and phone; free cots/infant beds available on request
Comfort – Daily housekeeping and climate-controlled heating and air conditioningNon-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityFamily Suite (Triple (2 Adults + 1 Child))
Photos of Family Suite (Triple (2 Adults + 1 Child))
Family Suite (Triple (2 Adults + 1 Child))
3.6/5 guest room ratingMore detailsRoom amenities
- 473 sq ft
- Sleeps 3
- 3 Single Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 2Max children: 2
Room details
3 Single Beds
44 square metres m2 room with garden views
Layout – Separate sitting area
Internet – Free WiFi
Entertainment – 32-inch LCD TV with satellite channels
Food & Drink – Room service and minibar
Sleep – Premium bedding and blackout drapes/curtainsBathroom – Private bathroom, deep-soaking bathtub and separate shower
Practical – Laptop-compatible safe, desk and phone; free cots/infant beds available on request
Comfort – Daily housekeeping and climate-controlled heating and air conditioningNon-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityFamily Suite (Quintuple (2 Adults + 3 Children))
Photos of Family Suite (Quintuple (2 Adults + 3 Children))
Family Suite (Quintuple (2 Adults + 3 Children))
More detailsRoom amenities
- 473 sq ft
- Sleeps 5
- 4 Single Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 5Max adults: 2Max children: 3
Room details
4 Single Beds
44 square metres m2 room with garden views
Layout – Separate sitting area
Internet – Free WiFi
Entertainment – 32-inch LCD TV with satellite channels
Food & Drink – Room service and minibar
Sleep – Premium bedding and blackout drapes/curtainsBathroom – Private bathroom, deep-soaking bathtub and separate shower
Practical – Laptop-compatible safe, desk and phone
Comfort – Daily housekeeping and climate-controlled heating and air conditioningNeed to know – No cots (infant beds) available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityStandard Suite (Quintuple (jusqu'à 5 adultes))
Photos of Standard Suite (Quintuple (jusqu'à 5 adultes))
Standard Suite (Quintuple (jusqu'à 5 adultes))
More detailsRoom amenities
- 473 sq ft
- Sleeps 5
- 5 Single Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 5Max adults: 50
Room details
5 Single Beds
44 square metres m2 room with garden views
Layout – Separate sitting area
Internet – Free WiFi
Entertainment – 32-inch LCD TV with satellite channels
Food & Drink – Room service and minibar
Sleep – Premium bedding and blackout drapes/curtainsBathroom – Private bathroom, deep-soaking bathtub and separate shower
Practical – Laptop-compatible safe, desk and phone
Comfort – Daily housekeeping and climate-controlled heating and air conditioningNeed to know – No cots (infant beds) available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilitySuite (Privilège (jusqu'à 2 adultes))
Photos of Suite (Privilège (jusqu'à 2 adultes))
Suite (Privilège (jusqu'à 2 adultes))
More detailsRoom amenities
- 516 sq ft
- Sleeps 2
- 2 Single Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 20
Room details
2 Single Beds
48 square metres m2 room with garden views
Layout – Separate sitting area
Internet – Free WiFi
Entertainment – 32-inch LCD TV with satellite channels
Food & Drink – Room service and minibar
Sleep – Premium bedding and blackout drapes/curtainsBathroom – Private bathroom, deep-soaking bathtub and separate shower
Practical – Laptop-compatible safe, desk and phone
Comfort – Daily housekeeping and climate-controlled heating and air conditioningNeed to know – No cots (infant beds) available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilitySuite (Privilège Triple (jusqu'à 3 adultes))
Photos of Suite (Privilège Triple (jusqu'à 3 adultes))
Suite (Privilège Triple (jusqu'à 3 adultes))
More detailsRoom amenities
- 516 sq ft
- Sleeps 3
- 3 Single Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 30
Room details
3 Single Beds
48 square metres m2 room with garden views
Layout – Separate sitting area
Internet – Free WiFi
Entertainment – 32-inch LCD TV with satellite channels
Food & Drink – Room service and minibar
Sleep – Premium bedding and blackout drapes/curtainsBathroom – Private bathroom, deep-soaking bathtub and separate shower
Practical – Laptop-compatible safe, desk and phone
Comfort – Daily housekeeping and climate-controlled heating and air conditioningNeed to know – No cots (infant beds) available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityRoyal Suite
Photos of Royal Suite
Royal Suite
More detailsRoom amenities
- 753 sq ft
- Sleeps 2
- 1 Queen Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 20
Room details
1 Queen Bed
70 square metres m2 room with pool views
Layout – Separate sitting area
Internet – Free WiFi
Entertainment – 32-inch LCD TV with satellite channels
Food & Drink – Room service and minibar
Sleep – Premium bedding and blackout drapes/curtainsBathroom – Private bathroom, deep-soaking bathtub and separate shower
Practical – Laptop-compatible safe, desk and phone
Comfort – Daily housekeeping and climate-controlled heating and air conditioningNeed to know – No cots (infant beds) available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
About this area
Tameslouht
Located in Tameslouht, Eden Andalou Suites, Aquapark & Spa is in the suburbs and near the boardwalk. Cinema Megarama is a cultural highlight and some of the area's popular attractions include Royal Club Equestrian Center and Menara Gardens. Travelling with kids? Don't miss Oasiria Water Park and Agdal Gardens. Spend some time exploring the area's activities, including golfing.
Visit our Tameslouht travel guideWhat's nearby
- Royal Club Equestrian Center - 5 min drive
- Oasiria Water Park - 5 min drive
- Noria Golf Club - 6 min drive
- Assoufid Golf Club - 10 min drive
- Samanah Golf Club - 15 min drive
Getting around
- Marrakech Central Station - 16 min drive
- Marrakech (RAK-Menara) - 13 min drive
Restaurants
- Atlas — 1 min walk
- Jazz Bar — 1 min walk
About this property
All-inclusive details
This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Food and beverages
Buffet meals, snacks and beverages included
Dining and beverage availability limited at one or more venues
Limited gourmet or à la carte dining
Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.
Entertainment
On-site entertainment and activities
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Free self parking
- Free extended parking
- 24-hour return airport shuttle (surcharge)
- Free local area shuttle up to 9 km
Food and drink
- Full breakfast available for a fee daily 7:00 AM–11:30 AM: EUR 16 for adults and EUR 8 for children
- Buffet meals, snacks and beverages included
- 2 restaurants and 3 coffee shops
- 1 bar
- Room service available
- Coffee/tea in a common area
Things to do
- 9 holes of golf
- 3 outdoor pools
- Aerobics classes
- Arcade/game room
- Basketball
- Beach volleyball
- Children's pool
- Fitness centre
- Full-service spa
- Indoor pool
- Playground
- Shopping
- Steam room
- Volleyball
- Water park access (surcharge)
Family friendly
- 3 outdoor pools
- Arcade/game room
- Children's pool
- Dry-cleaning service
- Free local area shuttle
- Free children's club
- Indoor pool
- Laundry facilities
- Playground
- Snack bar/deli
- Waterslide
Conveniences
- ATM/banking services
- Lift
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Daily housekeeping
- Dry-cleaning service
- Hair salon
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Tour/ticket assistance
- Wedding services
Languages spoken
- Arabic
- English
- French
Business services
- Business centre
- Meeting rooms
- Conference centre (12917 square feet of space)
Outdoors
- Garden
- Pool sunloungers
- Pool umbrellas
- Terrace
Spa
- 10 treatment rooms
- Body scrubs
- Body treatments
- Body wraps
- Couples treatment room(s)
- Detox wraps
- Facials
- Hydrotherapy
- Manicures and pedicures
- Massages
- Massage/treatment rooms
- Steam room
- Turkish bath/hammam
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- In-room accessibility
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
More
- Designated smoking areas
- Fireplace in reception
Room amenities
Bedroom
- Climate control (air conditioning)
- Blackout drapes/curtains
- Climate control (heating)
- Premium bedding
Bathroom
- Bidet
- Deep-soaking bathtub
- Free toiletries
- Hairdryer
- Separate bathtub and shower
Entertainment
- 32-inch LCD TV
- Satellite channels
Food and drink
- Minibar
More
- Connecting rooms available
- Desk
- Laptop-compatible safe
- Phone
- Separate sitting area
Policies
Check-in
Check-in between 3:00 PM and 11:30 PM
Check-out
Check-out before noon
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
24-hour airport shuttle service is available
Fees may apply; contact the property in advance to make arrangements
Guests with Half Board plans must book meals in advance. Contact the office using the information on the reservation confirmation received after booking.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
- New Year's Eve (31 December) Gala Dinner per adult: EUR 100.00
- New Year's Eve (31 December) Gala Dinner per child: EUR 50.00 (up to 11 years old)
- A tax is imposed by the city: EUR 4 per person, per night. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for full breakfast: EUR 16 for adults and EUR 8 for children (approximately)
- Airport shuttle fee: EUR 20 per person (one way)
- A facilities fee includes use of: spa; swimming pool; fitness facilities
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser
Contactless check-in and contactless check-out are available
Each guestroom is kept vacant for a minimum of 24 hours between bookings
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's Half Board rates do not include free access to Eden Aquapark.
We should mention
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 15 years old are not allowed in the fitness facility or spa tub
Guests under 15 years old are not allowed in the spa
Property is also known as
Eden Andalou Aquapark All Inclusive Hotel Marrakech
Eden Andalou Aquapark All Inclusive Hotel
Eden Andalou Aquapark All Inclusive Marrakech
Eden Andalou Aquapark All Inclusive
Eden Andalou Hotel Marrakech
Eden Andalou Marrakech
Eden Andalou Aquapark Hotel Marrakech
Eden Andalou Aquapark Hotel Tameslouht
Eden Andalou Aquapark Marrakech
Eden Andalou Aquapark Tameslouht
Eden alou Aquapark Tameslouht
Eden Andalou Suites Aquapark Spa
Eden Andalou Suites, Aquapark & Spa Hotel
Eden Andalou Suites, Aquapark & Spa Tameslouht
Eden Andalou Suites, Aquapark & Spa Hotel Tameslouht
Frequently asked questions
Guest reviews
Overall score and ratings for Eden Andalou Suites, Aquapark & Spa
3.8
Good
13 reviews
3.8
Cleanliness
3.9
Service and Staff
3.3
Amenities
3.5
Property condition
- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay
Good place overall . Good food and all the staff were friendly. Entertainment for both kids and adult available. Quiet Enjoyable . Rooms cleans
Stayed 4 nights in Feb 2020
- Disliked: Amenities
Stayed 8 nights in Feb 2020
- Liked: Cleanliness, staff & service, amenities
Check in was great. And the facility is beautiful. We received a free upgrade. The suite was great but they were doing renovations. So we walked through dark hallways, hallways were they were painting and we could hear lite construction in the room next door. The staff was friendly and waited on us hand and foot. The food was good, but tends to get repetitive. The amenities were great, but I wish all the pools were heated as it was impossible to use the ones that were not. I love that they have a theme park but once again it’s only partially heated. The hotel is located about 15 minutes from town and while they offer a shuttle there are only 17 seats. You have to reserve a spot to go and return, but they fill up quickly. They will provide you with the number for a taxi if there’s no more space on the shuttle. Overall the stay here was great and I would definitely recommend if you’re looking for an all inclusive option.
Stayed 2 nights in Feb 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with excellent staff definitely go again
Stayed 6 nights in Feb 2020
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