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"Reception staff not good at dealing with issues and always long queues to be seen Twice I called reception to have someone to come and unlock my windows and no one turned up Also Air Conditioning wasn’t working I noticed a lot of people had the same issue Eventually they changed my room to sea view but it was very noisy outside at night Overall it’s not a hotel I would return to"

"الفندق جيد نوعا ما الموظفين لاباس بهم ودودون "

"It would have been nice to have bottles of water replaced in our room every day we stayed, rather than just day 1. Our toilet was not flushing so reported it and it was fixed straight away, only thing was that the bath mat was soaking wet and they left it on top of the bed! When we arrived we were not greeted with complimentary drinks as we saw other guests were greeted with drinks (Moroccan tea). I needed help with a restaurant booking so approached the front desk, the First Gentleman I spoke to I felt was abit abrupt with me! so spoke to another one instead who was very helpful. I would have loved a long floor mirror in our room rather than one hung on the wall as a decorative piece( but could not even look in it as it was high up). This is not a complaint but just something I experienced! I would definitely book this riad again as it was so convenient to a lot of the places we visited, very clean, breakfast was enjoyable and we really enjoyed our stay. The staff were polite and helpful especially the guy who took our suitcases from us midway on the way to our taxi ( as he just took other guests to their taxi, and saw us) the poor man nearly got run over by a motorcycle but he was not hurt!"

"We liked the room which is very functional but no facial tissues. The hotel itself is well-located close to the airport with half hourly shuttle service. However, slow, inattentive service in the restaurant and out of draft beer."

"Clean hotel, calm, big room, helpful staff...."

"This hotel was the highlight of our trip to Casablanca. The staff were incredible nice and I’m so glad we stayed there. We didn’t use the pool, there was a sign on the lift staying it was not available due to some works being carried out"

"The staff and food were wonderful. We had a ton of fun at the water park and it was a wonderful way to start our trip."

"Lovely few days stay here, great hotel with amazing Animation (activity) and catering teams who worked tirelessly. Cleaners did great job of the rooms with extra decorations and photography team were brilliant - special call out to Mohamed!!! What a great hotel."

"Clean"