Holidays to Essaouira

Service was poor in the restaurant, without keeping track of who has been served or not. The reception lady shouted on the phone to another staff

A group of us lads went to stay here and from start to finish the customer service was excellent. The reception member of staff Mr Hassan was really friendly and always addressed our needs. All staff were very friendly, the roof top swimming pool area was excellent, so relaxing, music playing, plenty of sunshine. Great experience. Matyen

Overall great hotel for the money

Had a great time. Everyone was very friendly. Food was great. Comfortable room and Riad was walking distance to nice places in the Medina

The riad is lovely, as lots of other reviews say it is a welcome bit of peace in amongst the crazy and sometimes overwhelming streets of Marrakesh. Really clean, beautifully made beds, really enjoyed the breakfast especially the lovely fresh orange juice. It was nice to lie in the sun on the sun loungers on the roof looking over the roof tops of the city. One thing - although we like to be independent on holidays, take the bus, find our own way etc it really is impossible to find. You can't just jump in a taxi as cars can't go down these streets and you could walk right past it and not notice. Every map we had bore little resemblance to the crazy streets and despite our best efforts we couldn't find the riad, had to ask someone, knew it would involve giving them some money but then had an awkward situation of them asking for more which we didn't have. My advice - however much you pride yourself on navigating your way in strange countries, you won't find this - get in touch with the hotel beforehand and let them know you will phone them when you get to a certain point (the Ben Youssef mosque is very close) and ask that they come and meet you. I'm fairly sure they'd do this.