the hotel staff are Very welcoming and helpful.
The hotel staff are constantly working to keep the hotel spotless and beautifully presented.
Loved the beach and pools and view from our balcony!
On the beach at Punta Cancún, the resort is less than 3 km (1.5 mi) from shops and restaurants at the Plaza Forum, Plaza …More
I recently went to Mexico for the first time and stayed at the GR Solaris. I was originally going to stay at the Royal Solaris but they decided to upgrade me to the GR Solaris. This was a great upgrade as my room had a balcony overlooking the ocean. The room was comfortable and clean, the staff was friendly and accommodating, and we were just steps from the beach. The beach is very clean and the water is beautiful. I had some special dietary needs and the kitchen staff was extremely accommodating and happy to help me. I would like to personally thank Emanuel and Freddie from the kitchen, and Benjamin, who was a great bartender/waiter who kept serving drinks with a smile. The lifeguards were also very good and alert. The hotel has wonderful nightly entertainment for those who want to stay at the facility and just relax. The lounge is fun, especially Karaoke, and there is a pool table and fooz ball table, and nightly live entertainment. It was fun to meet people from all over the US, as well as learn about some Mexican history from the very friendly employees. Would definitely recommend this hotel to others, and I would love to return in the future. Great pina coladas. Also, the lady who makes the different coffees in the lobby was amazing.
Traveller from New Jersey
Beautifully nestled between the Caribbean Sea and the Nichupté Lagoon in the less-crowded southern end of Cancún, Royal …More
The view from our room was beautiful. We had an oceanfront room and it was nice to just sit out on the balcony and watch the ocean. The beach at the hotel was great. Very comfortable and relaxing. They had beach chairs everywhere with covers and service, so you literally don't have to leave the beach at all. The hotel was close to shopping areas and restaurants. They were even able to have a pharmacy deliver some medicine in the middle of the night when my boyfriend wasn't feeling well.... and they only took 10 minutes to deliver!
Only thing that was disappointing was that I thought it was strictly an all inclusive hotel, so when we arrived, it turned out that it wasn't and we didn't have the all inclusive part in our package. Maybe that was my fault for not researching it enough, but other than that, everything was great. For being an Expedia member, they still were able to offer us complimentary breakfast and also happy hour in the evening. The staff was very friendly. I'd stay again!
Traveller from Dallas, TX
Located on Punta Cancun and offering views of the Caribbean and a new and extensive white-sand beach, this resort is within …More
Enjoyed our stay at the hotel. Food was exceptional for an all inclusive hotel. Service was first rate. Only negative was the ocean which was not as calm and clean as the Caribbean. The staff cleaned the seaweed from the sand regularly and it was pleasant sitting under a palapa on the Beach. There were many pools to choose from and beautiful grounds, staff, food and service more than made up for not swimming in the ocean.
Traveller from new jersey
Secluded from the crowds but only 25 minutes from the action of both Cancún and Playa del Carmen, this adults only …More
We have been to this resort 4 times and would probably go back again. There to us is only one downside and that is that we have a hard time finding something good to eat on the buffet. The breakfast is by far the very best and the dinner the worst. Meat is very tough and hard to chew. Good salads, veggies undercooked. We did not eat at any of the specialty restaurants this time because we did not have good experiences there before. The staff is very friendly and try their best to make sure you have a great time on your vacation.
Located 12 miles from Playa del Carmen, this Mayan Riviera resort shares 123 acres of rainforest and 1.12 miles od white-sand …More
We have stayed here many times because, for us, the location is excellent. We are usually only there for one night and are looking for something close to Costco, Home Depot and Wal Mart for shopping. Also the hotel has excellent security with a gate and a guard.
Traveller from Canada
Situated on the Strip, this hotel is 0.6 mi (1 km) from Puerto Paraiso Mall and within 3 mi (5 km) of The Arch and Land's …More
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