Title: Secrets Riviera Cancún All Preferred - Adults Only - All inclusive Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=60043197&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Secrets Riviera Cancún All Preferred - Adults Only - All inclusive Adults-only beachfront property with outdoor pool ## Photo gallery for Secrets Riviera Cancún All Preferred - Adults Only - All inclusive ![Minibar, in-room safe, desk, laptop workspace - Secrets Riviera Cancún All Preferred - Adults Only - All inclusive (Puerto Morelos)](https://images.trvl-media.com/lodging/61000000/60050000/60043200/60043197/77f26375.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/f31d96e9-d5ee-48f3-bb37-d7c6c532720b-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Outdoor pool, pool umbrellas, pool loungers - Secrets Riviera Cancún All Preferred - Adults Only - All inclusive (Puerto Morelos)](https://images.trvl-media.com/lodging/61000000/60050000/60043200/60043197/b72060eb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Secrets Riviera Cancún All Preferred - Adults Only - All inclusive (Puerto Morelos)](https://images.trvl-media.com/lodging/61000000/60050000/60043200/60043197/c4ee8147.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from room - Secrets Riviera Cancún All Preferred - Adults Only - All inclusive (Puerto Morelos)](https://images.trvl-media.com/lodging/61000000/60050000/60043200/60043197/9a7cf102.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Consider a stay at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive and take advantage of free cooked-to-order breakfast, a beach bar and a corner/local shop. Treat yourself to a detox wrap, a deep-tissue massage or a body treatment at Relax Spa By Pevonia, the on-site spa. Fitness classes are offered at the gym; the property also has a terrace, a coffee shop/cafe and a garden. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi. VIP Access ## Reviews 8.8 Excellent ## Popular amenities - Hot tub - On private beach £398 includes taxes & fees 17 Dec - 18 Dec VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Dec 14 - Dec 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=60043197&PinnedHotelID=60043197&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=60043197&PinnedHotelID=60043197&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 15 - Dec 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=60043197&PinnedHotelID=60043197&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=60043197&PinnedHotelID=60043197&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=60043197&PinnedHotelID=60043197&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=60043197&PinnedHotelID=60043197&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=60043197&PinnedHotelID=60043197&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=60043197&PinnedHotelID=60043197&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 26 of 26 rooms ### View all photos for Preferred Club Junior Suite Tropical View King ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/61000000/60050000/60043200/60043197/w8688h5787x0y0-e99bd532.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Junior Suite Tropical View King 9.4 Exceptional 11 reviews ### Highlights Air conditioning Flat-screen TV Blackout curtains Bathrobes Private bathroom Designer toiletries Hairdryer Minibar - 538 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Preferred Club Junior Suite Ocean View King ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/61000000/60050000/60043200/60043197/w8688h5787x0y0-e99bd532.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Junior Suite Ocean View King 9.6 Exceptional 7 reviews ### Highlights Air conditioning Flat-screen TV Blackout curtains Bathrobes Private bathroom Designer toiletries Hairdryer Minibar - 538 sq ft - Partial ocean view - Sleeps 2 - 1 King Bed ### View all photos for Preferred Club Junior Suite Ocean View Double ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/61000000/60050000/60043200/60043197/w8688h5787x0y0-e99bd532.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Junior Suite Ocean View Double ### Highlights Air conditioning Flat-screen TV Blackout curtains Bathrobes Private bathroom Designer toiletries Hairdryer Minibar - 538 sq ft - Partial ocean view - Sleeps 3 - 1 Double Bed ### View all photos for Preferred Club Junior Suite Swimout Tropical View King ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/61000000/60050000/60043200/60043197/47bb5fc5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Junior Suite Swimout Tropical View King 7.0 Good 6 reviews ### Highlights Air conditioning Flat-screen TV Blackout curtains Bathrobes Private bathroom Designer toiletries Hairdryer Minibar - 538 sq ft - Partial ocean view - Sleeps 2 - 1 King Bed ### View all photos for Preferred Club Junior Suite Swimout Tropical View Double ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/61000000/60050000/60043200/60043197/47bb5fc5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Junior Suite Swimout Tropical View Double ### Highlights Air conditioning Flat-screen TV Blackout curtains Bathrobes Private bathroom Designer toiletries Hairdryer Minibar - 538 sq ft - Partial sea view - Sleeps 3 - 1 Double Bed ### View all photos for Preferred Club Junior Suite Ocean Front King ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/61000000/60050000/60043200/60043197/w8688h5787x0y0-e99bd532.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Junior Suite Ocean Front King 8.0 Very good 2 reviews ### Highlights Air conditioning Flat-screen TV Blackout curtains Bathrobes Private bathroom Designer toiletries Hairdryer Minibar - 538 sq ft - Ocean view - Sleeps 2 - 1 King Bed ### View all photos for Preferred Club Junior Suite Ocean Front Double ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/61000000/60050000/60043200/60043197/w8688h5787x0y0-e99bd532.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Junior Suite Ocean Front Double ### Highlights Air conditioning Flat-screen TV Blackout curtains Bathrobes Private bathroom Designer toiletries Hairdryer Minibar - 538 sq ft - Ocean view - Sleeps 3 - 1 Double Bed ### View all photos for Preferred Club Junior Suite Swimout Ocean Front King ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/61000000/60050000/60043200/60043197/w8688h5787x0y0-e99bd532.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Junior Suite Swimout Ocean Front King 10.0 Exceptional 1 review ### Highlights Air conditioning Flat-screen TV Blackout curtains Bathrobes Private bathroom Designer toiletries Hairdryer Minibar - 538 sq ft - Ocean view - Sleeps 2 - 1 King Bed ### View all photos for Preferred Club Master Suite Ocean View King ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/61000000/60050000/60043200/60043197/863ab8f1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Master Suite Ocean View King ### Highlights Air conditioning Flat-screen TV Blackout curtains Bathrobes Private bathroom Designer toiletries Hairdryer Minibar - 1076 sq ft - Ocean view - Sleeps 2 - 1 King Bed ### View all photos for Preferred Club Junior Suite Swimout Ocean Front Double ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/61000000/60050000/60043200/60043197/w8688h5787x0y0-e99bd532.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Junior Suite Swimout Ocean Front Double ### Highlights Air conditioning Flat-screen TV Blackout curtains Bathrobes Private bathroom Designer toiletries Hairdryer Minibar - 538 sq ft - Ocean view - Sleeps 3 - 1 Double Bed ### View all photos for Preferred Club Master Suite Swim Out Tropical View King ![Preferred Club Master Suite Swim Out Tropical View King | Front of property](https://images.trvl-media.com/lodging/61000000/60050000/60043200/60043197/61cef2b6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Master Suite Swim Out Tropical View King ### Highlights Air conditioning Flat-screen TV Blackout curtains Bathrobes Private bathroom Designer toiletries Hairdryer Minibar - 1076 sq ft - Partial ocean view - Sleeps 2 - 1 King Bed ### View all photos for Preferred Club Master Suite Ocean Front King ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/61000000/60050000/60043200/60043197/b3f7aa1c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Master Suite Ocean Front King ### Highlights Air conditioning Flat-screen TV Blackout curtains Bathrobes Private bathroom Designer toiletries Hairdryer Minibar - 1076 sq ft - Ocean view - Sleeps 2 - 1 King Bed ### View all photos for Preferred Club Master Suite Swim Out Ocean Front King ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/61000000/60050000/60043200/60043197/6fe99fce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Master Suite Swim Out Ocean Front King ### Highlights Air conditioning Flat-screen TV Blackout curtains Bathrobes Private bathroom Designer toiletries Hairdryer Minibar - 1076 sq ft - Ocean view - Sleeps 2 - 1 King Bed ### View all photos for Suite Junior with Sea View ![Bathroom | Shower, designer toiletries, hair dryer, bathrobes](https://images.trvl-media.com/lodging/61000000/60050000/60043200/60043197/f333b8b8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior with Sea View - 538 sq ft - Sea view - Sleeps 3 ### View all photos for Suite Junior with Sea View ![Bathroom | Shower, designer toiletries, hair dryer, bathrobes](https://images.trvl-media.com/lodging/61000000/60050000/60043200/60043197/6866b0e1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior with Sea View - 538 sq ft - Sea view - Sleeps 3 ### View all photos for Suite Junior with Sea View ![Bathroom | Shower, designer toiletries, hair dryer, bathrobes](https://images.trvl-media.com/lodging/61000000/60050000/60043200/60043197/e9d97c3c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior with Sea View - 538 sq ft - Sea view - Sleeps 3 ### View all photos for Suite Junior with Garden View ![Bathroom | Shower, designer toiletries, hair dryer, bathrobes](https://images.trvl-media.com/lodging/61000000/60050000/60043200/60043197/9ea155c1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior with Garden View - 538 sq ft - Sleeps 3 ### View all photos for Suite Junior with Sea View ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/61000000/60050000/60043200/60043197/d8e7142a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior with Sea View - 538 sq ft - Sea view - Sleeps 2 ### View all photos for Suite Junior with Partial Sea View ![Bathroom | Shower, designer toiletries, hair dryer, bathrobes](https://images.trvl-media.com/lodging/61000000/60050000/60043200/60043197/2f9d99f5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior with Partial Sea View - 538 sq ft - Partial sea view - Sleeps 2 ### View all photos for Suite Junior with Sea View ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/61000000/60050000/60043200/60043197/bb0d23c8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior with Sea View - 538 sq ft - Sea view - Sleeps 2 ### View all photos for Suite Junior with Garden View ![Bathroom | Shower, designer toiletries, hair dryer, bathrobes](https://images.trvl-media.com/lodging/61000000/60050000/60043200/60043197/29f78061.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior with Garden View - 538 sq ft - Sleeps 2 ### View all photos for Suite Junior with Garden View ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/61000000/60050000/60043200/60043197/23d9300e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior with Garden View - 538 sq ft - Sleeps 2 ### View all photos for Suite Master with Sea View ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/61000000/60050000/60043200/60043197/c6c994ec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Master with Sea View - 1076 sq ft - Sea view - Sleeps 2 ### View all photos for Suite Master with Partial Sea View ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/61000000/60050000/60043200/60043197/58984884.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Master with Partial Sea View - 1076 sq ft - Partial sea view - Sleeps 2 ### View all photos for Suite Master with Sea View ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/61000000/60050000/60043200/60043197/139cda93.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Master with Sea View - 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Pool - Free WiFi - Restaurant - Air conditioning 7.4 Good 1,004 reviews £58 includes taxes & fees 15 Dec - 16 Dec [](https://www.expedia.co.uk/Cancun-Hotels-Hotel-Ojo-De-Agua.h18604381.Hotel-Information?chkin=2025-12-15&chkout=2025-12-16&rm1=a2®ionId=180137&destination=Puerto Morelos&destType=MARKET&latLong=20.848249,-86.876106&searchId=7615132d-bec8-4122-8ab9-dd9838458359&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Morelos-Hotels-Secrets-Riviera-Cancun-Resort-Spa.h60043197.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Morelos-Hotels-Secrets-Riviera-Cancun-Resort-Spa.h60043197.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.90095%2C-86.85183&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=gsbkaIi4phyWXC9VStllKwzJKB4=) Carretera Cancun-Puerto Morelos KM 27.5, Mz. 41, Sm. 12, Puerto Morelos, QROO, 77580 #### What's nearby - Petempich Bay \- 3 min walk \- 0.2 miles - Arrecife de Puerto Morelos National Park \- 3 min walk \- 0.2 miles - Puerto Morelos Beach \- 13 min drive \- 3.5 miles - Ojo de Agua Beach \- 16 min drive \- 5.3 miles - Puerto Morelos Town Square \- 18 min drive \- 5.5 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 23 min drive #### Restaurants - ‪Preferred Club Bar - ‬1 min walk - ‪Le Chique - ‬7 min drive - ‪Vivace - ‬7 min drive - ‪Miyako - ‬19 min drive - ‪Frank & Lola's Italian Trattoria - ‬7 min walk ## About this property ### Secrets Riviera Cancún All Preferred - Adults Only - All inclusive Luxury all-inclusive property near Puerto Morelos Beach You can look forward to free cooked-to-order breakfast, a beach bar and a corner/local shop at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive. Treat yourself to a detox wrap, a deep-tissue massage or a body treatment at Relax Spa By Pevonia, the on-site spa. Fitness classes are offered at the gym; the property also has a terrace, a coffee shop/cafe and a garden. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - An outdoor pool along with sunloungers, pool umbrellas and a lifeguard on site - Free self-parking and valet parking - A banquet hall, luggage storage and a computer station - A lift, 4 meeting rooms and a 24-hour front desk - Guest reviews say great things about the helpful staff Room features All 164 rooms offer comforts, such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and bathrobes. Other amenities include: - LED light bulbs and eco-friendly cleaning products - Designer toiletries, showers and hairdryers - Wardrobes/cupboards, coffee/tea makers and daily housekeeping ### All-inclusive details This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ### Water activities Kayaking Snorkelling Windsurfing ### Land activities Tennis ### Lessons/classes/games Yoga ### Entertainment Theme parties ## Similar properties ![View from room](https://images.trvl-media.com/lodging/2000000/1130000/1120500/1120449/9f3becde.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Excellence Riviera Cancun - Adults Only All Inclusive Puerto Morelos - On private beach - Pool - Hot tub - All-inclusive 9.4 Exceptional 1,965 reviews £390 includes taxes & fees 16 Dec - 17 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=1120449&PinnedHotelID=1120449&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/12000000/11870000/11868500/11868477/09cd9792.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive Puerto Morelos - Pool - Hot tub - 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Spa 9.6 Exceptional 1,002 reviews £441 includes taxes & fees 21 Dec - 22 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=10489505&PinnedHotelID=10489505&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Free uncovered valet parking on site ### Food and drink - Free cooked-to-order breakfast available daily 7:00 AM to 11:30 AM - A bar/lounge - A beach bar - A coffee shop/cafe - A restaurant - Couples/private dining - Snack bar/deli ### Things to do - Billiards/pool table - Fitness classes - Full-service spa - Gym - Hot tub - Outdoor pool - Wine tasting room - Winery release events ### Conveniences - 24-hour front desk - ATM - Grocery/convenience store - Hair salon - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance ### Business services - 4 meeting rooms - Business centre - Computer station - Conference centre (8,933 square foot of space) ### Outdoors - Beach towels - Garden - On a private beach - Outdoor entertainment area - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - Aromatherapy - Body scrubs - Body wraps - Deep-tissue massages - Detox wraps - Facials - Hot stone massages - Hydrotherapy - Manicures/pedicures - Reflexology - Sauna - Spa open daily - Sports massages ### Accessibility - Lift ### More - 3 buildings - 4 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 2016 - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas - Double-glazed windows - Eco-friendly cleaning products used - Lifeguards - Local artist showcase - Local culture and ecosystem education - Locally-owned and organised tours and activities - Mediterranean architecture - Mosquito nets - No plastic coffee stirrers - No plastic drinking straws - Reusable cups - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Designer toiletries - Dressing gowns - Hair dryer - Shampoo - Shower - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - 24-hour room service - Champagne service - Coffee/tea maker - Espresso maker - Free bottled water - Minibar ### More - Air conditioning - Cleaning products are eco-friendly - Desk - Energy-saving switches in guestrooms - Iron/ironing board - Laptop workspace - LED lighting - Mobile key entry - Phone - Safe - Water-efficient showers - Water-efficient toilets - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 65 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs only 1 total (up to 10 kg per pet) Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Pet fee: USD 65 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses a grey water recycling system and eco-friendly cleaning products Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Property Registration Number BVM1711087E9 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Guests under 18 years old are not permitted at this adults-only property Guests under 18 years old are not allowed in the swimming pool, fitness facility or hot tub This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ## Frequently asked questions ### Does Secrets Riviera Cancún All Preferred - Adults Only - All inclusive have a pool? ### How much does it cost to stay at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive? ### Is Secrets Riviera Cancún All Preferred - Adults Only - All inclusive pet-friendly? ### How much is parking at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive? ### What time is check-in at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive? ### What time is check-out at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive? ### Are there all-inclusive benefits at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive? ### Where is Secrets Riviera Cancún All Preferred - Adults Only - All inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Secrets Riviera Cancún All Preferred - Adults Only - All inclusive Reviews ## Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 238 8 - Good 69 6 - Okay 26 4 - Poor 14 2 - Terrible 15 ### 9.2/10 Cleanliness ### 9.4/10 Staff & service ### 9.2/10 Amenities ### 9.2/10 Property conditions & facilities ### 9.2/10 Eco-friendliness ## Reviews ### 10/10 Excellent #### Joan 3 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff amazing ##### Joan Stayed 6 nights in Nov 2025 ### 10/10 Excellent #### Danelle 11 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Our room was spacious and the view was beautiful. The staff was AMAZING!! Luis at the pool was sooo much fun. Daniel at the pool was very helpful and soo nice. I definitely recommend this hotel if you want to get away and get some sun and rest in peace. ##### Danelle Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### Marlon 1 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was exceptional. Honestly Mexico is never a bad choice to make for us and we will continue to make it. Thank you! ##### Marlon Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Laci Lalynn 22 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall great stay! ##### Laci Lalynn Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Tressica Nicole 23 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice resort ##### Tressica Nicole Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Vernon 14 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel ##### Vernon Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### tamara 11 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was above and beyond! Nadel, Cruz, Kayla, Luis, and Danny were all exceptional to be around and took great care of us our whole trip. ##### tamara Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### Lawrence 30 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great resort ##### Lawrence Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### LaTorrius 8 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Yes the rooms got cleaned and the staff had excellent hospitality. 10/10 experience. ##### LaTorrius Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Paulina 23 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All staff was attentive at the restaurants and pool/bar ! ##### Paulina Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### David 3 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Was amazing ##### David Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Adrian 25 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was amazing, staff went above and beyond every single day made me feel right at home. ##### Adrian Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### robynne 13 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities This was honestly the best vacation we have ever had!!! Room was fantastic.Service was spectacular.Absolutely no complaints. Would offer the idea of having a small table on the patio for room service. As well as keeping the noise down at early morning hours. Other than that, thank you for a great time! ![](https://a.travel-assets.com/ugc/hotel-reviews/fe2479f1-0b7e-4665-9d89-51812d67a5af-1763050643981.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### robynne Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Sahand 25 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly and helpful staff. Great parties and entertainment all day long. ##### Sahand Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Jaritza 23 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Safe, clean, luxurious, not booking anywhere thats not Hyatt Secrets ##### Jaritza Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Mario 25 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Had great experience here, no complaints. ##### Mario Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Vanessa 12 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The food and place and rooms are 10/10 ![](https://a.travel-assets.com/ugc/hotel-reviews/2c412cab-4921-48e1-a777-c94d1b13d33b-1755035997699.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Vanessa Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Vandarae 23 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Customer service was great. ##### Vandarae Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Richard 24 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Service is always excellent at Secrets ##### Richard Stayed 5 nights in May 2025 ### 10/10 Excellent #### Mark 20 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place ##### Mark Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Cameron 18 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This resort was great! Cruz, Spicy Luis, brown sugar, Danny boy, and Luis in the preferred lounge made our stay everything we hoped and dreamed. ##### Cameron Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Kaitlyn 23 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing property and amazing staff. By far the best service and food on an adults only all inclusive that I have had yet! Definitely recommend and hope to return asap! ##### Kaitlyn Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Sohaib 11 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great experience ##### Sohaib Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Robert 17 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Everything was perfect ##### Robert Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Amanda Reyes 7 Jul 2025 Amazing stay, rooms were very luxurious, the service was so personalized and attentive. 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