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I have stayed at CPH many times. In general the facilities are good and for the most part, the staff are very polite, friendly and accommodating. However, I was very disappointed with the staff on reception on this occasion in terms of their attitude, lack of acknowledgement and greeting of guests ...
It was a nice stay at the hotel for 5 nights. Nice and quiet. Exellent location to access train with 20 miniutes to city center and gatway airport. Breakfast is also a plus for your convenience.
My stay was lovely, staff was very friendly and helpful. Everything was explained and help is always there.
very nice staff the receptionist were very helpful and friendly room was nice very clean and bed was very comfortable wish i could have brought bed home with me the breakfast was very good overall i would highly recommend the grand sapphire and next time i am in croydon i will be booking a room ...
Experian issue don’t sell a standard room as a deluxe
Good for money had pool and gym Very small lift not for claustrophobic
the hotel manager Pradeep was extremely obliging, kind and attentive. The hotel redeems any shortcomings by his prompt actions and understanding.
Nothing spectacular about this place but if you're looking for cheap accommodation close to the town then it's adequate.
The room was clean and very comfortable with great staff.
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