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What first comes to mind is very friendly and helpful staff. We only stayed one night. We had a view. Our room was clean & comfortable. So good to have the cafe in reception for coffee to go. The only problem is for anyone with a car - finding parking. The train station is nearby.
Staff exceptionally friendly and helpful - directed us to the nearest post office as well as recommending restaurants. Less than a 5 min walk to train station.
The Lansdowne suited my needs completely. After flying into Gatwick, it was the perfect place for me to park my rental car (at my expense because the hotel doesn't provide parking), freshen up, and take the train into London for the evening. By the time I came back, everything around the hotel was ...
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