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"It was nice "

"Nice room"

"Great place to stay, close to Central London, great food and bars onsite. Staff super helpful. Free WiFi."

"It was my husband’s bday during our stay but we never mentioned it so must be that they saw the date and they sent up a warm handwritten bday note with English Tea. Class act, very kind. Joshua in the breakfast restaurant was awesome , assisting guests who needed help- no one had to even ask, he saw they were struggling or looking for something. Also saw another employee in the breakfast area assisting a handicapped woman."

"Breakfast was wonderful"

"Best breakfast ever! The staff are efficient and friendly, everyone says hello. For a hotel of this size, the system for settling and serving guests for breakfast was impressive. Room was well appointed and comfortable.I was even upgraded without asking. "

"Clean room, but extremely tiny. No room for storage. Great for one night only. Can not imagine staying for a longer period. "

"Excellent location across the Thames from Westminster and Big Ben. Located near Waterloo station for easy access to the Underground."

"The location is great, and the service is good. However, the furniture is quite old. The beds are already deformed, and I can feel the springs. All the lounge chairs and sofas are missing foam. I had to sit in the corner because the seats are too deep and don’t support my bottom or back. The place really needs some updates. "