Title: Hotel y Aguas Termales de Chignahuapan Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=6228802&destination=Chignahuapan%2C+Puebla%2C+Mexico&selected=42254828&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel y Aguas Termales de Chignahuapan Riverside relaxation meets family adventure at Hotel y Aguas Termales de Chignahuapan, where exciting water slides complement therapeutic spa treatments ## Photo gallery for Hotel y Aguas Termales de Chignahuapan ![Front of property - Hotel y Aguas Termales de Chignahuapan (Chignahuapan)](https://images.trvl-media.com/lodging/43000000/42260000/42254900/42254828/5e80ba38.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Terrace/patio - Hotel y Aguas Termales de Chignahuapan (Chignahuapan)](https://images.trvl-media.com/lodging/43000000/42260000/42254900/42254828/2f2e3a7d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hot tub, steam room, hot springs/mineral springs, body treatments - Hotel y Aguas Termales de Chignahuapan (Chignahuapan)](https://images.trvl-media.com/lodging/43000000/42260000/42254900/42254828/25c180d4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hot tub, steam room, hot springs/mineral springs, body treatments - Hotel y Aguas Termales de Chignahuapan (Chignahuapan)](https://images.trvl-media.com/lodging/43000000/42260000/42254900/42254828/8048cbbb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds - Hotel y Aguas Termales de Chignahuapan (Chignahuapan)](https://images.trvl-media.com/lodging/43000000/42260000/42254900/42254828/24532459.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies This riverside retreat offers families thrilling water park access at no extra cost and restorative SPA treatments like reflexology and body scrubs. Kids love the waterslide in the children's pool, while parents enjoy on-site shopping and in-room WiFi. ## Reviews 8.4 Very good ## Popular amenities - Pool - Spa - Parking included - Free Wi-Fi - Restaurant - Business services £114 includes taxes & fees 24 Apr - 25 Apr ## Room options ### Check availability for these dates Tonight [Apr 7 - Apr 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=42254828&PinnedHotelID=42254828&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=42254828&PinnedHotelID=42254828&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Apr 8 - Apr 9](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=42254828&PinnedHotelID=42254828&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=42254828&PinnedHotelID=42254828&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=42254828&PinnedHotelID=42254828&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=42254828&PinnedHotelID=42254828&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 17 - Apr 19](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=42254828&PinnedHotelID=42254828&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=42254828&PinnedHotelID=42254828&HadPinnedHotel=true®ionId=-1&adults=2) ### Junior Room 9.8 Exceptional 12 reviews - Mountain view - 1 bedroom - Sleeps 4 - 2 Double Beds ### Club Room 10.0 Exceptional 4 reviews - Mountain view - 1 bedroom - Sleeps 4 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChignahuapan-Hotels-Hotel-Y-Aguas-Termales-De-Chignahuapan.h42254828.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChignahuapan-Hotels-Hotel-Y-Aguas-Termales-De-Chignahuapan.h42254828.Hotel-Information) ## About the area Located in Chignahuapan, Hotel y Aguas Termales de Chignahuapan is in the mountains and on a river. The area's natural beauty can be seen at Laguna de Chignahuapan and Chignahuapan Downtown Park, while Casa del Axolote and Tres Juanes Museum are cultural highlights. [Visit our Chignahuapan travel guide](https://www.expedia.co.uk/Chignahuapan.dx6228802) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.83733%2C-97.99325&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ibtm9p1nqaR-4usFaS3o4sTT5gU=) Domicilio conocido Barrio de Tenextla, Chignahuapan, PUE, 73300 ### What's nearby - Laguna de Chignahuapan 6 min drive \- 2.4 miles - Chignahuapan Downtown Park 8 min drive \- 2.8 miles - Basilica of the Immaculate Conception 8 min drive \- 2.8 miles - Casa del Axolote 8 min drive \- 3.1 miles - Kiosco Mudéjar 8 min drive \- 3.1 miles ### Getting around - Puebla, Puebla (PBC-Hermanos Serdan Intl.) 127 min drive ### Restaurants - Restaurante "La Puerta 10 min drive - Restaurant El Legado 11 min drive - El Veneno 11 min drive - Café Del Centro 11 min drive - Chiconahui 11 min drive ## About this property ### Hotel y Aguas Termales de Chignahuapan Family-friendly hotel by the river Consider a stay at Hotel y Aguas Termales de Chignahuapan and take advantage of free water park access, a terrace and shopping on-site. Treat yourself to a body wrap, a massage or a facial at the on-site spa. In addition to a garden and a playground, guests can connect to free in-room WiFi. Other perks include: - An indoor pool and a children's pool, along with a waterslide and sunloungers - Free self-parking - Hot springs on-site, a banquet hall and a computer station - A reception hall, 3 meeting rooms and a 24-hour front desk Room features All 65 individually furnished rooms include amenities such as free WiFi. More conveniences in all rooms include: - Spring water baths and shampoo - 32-inch LED TVs with cable channels - Wardrobes/cupboards, heating and daily housekeeping ## Similar properties ![Interior](https://images.trvl-media.com/lodging/30000000/29840000/29831600/29831575/59b54671.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Osalle Inn Chignahuapan - Pool - Parking included - Free Wi-Fi - Room service 9.0 Wonderful 134 reviews £60 includes taxes & fees 15 Apr - 16 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-15&endDate=2026-04-16&selected=29831575&PinnedHotelID=29831575&HadPinnedHotel=true®ionId=-1&adults=2) ![Family Apartment, 2 Bedrooms | 2 bedrooms, premium bedding, pillow-top beds, blackout curtains](https://images.trvl-media.com/lodging/37000000/36870000/36861500/36861440/b93e2a8b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel y Suites Axolotl Chignahuapan - Pet-friendly - Parking included - Free Wi-Fi - Outdoor space 8.6 Excellent 63 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-21&endDate=2026-04-22&selected=36861440&PinnedHotelID=36861440&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/49000000/48970000/48969100/48969024/190ed79e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Los Portales Chignahuapan Chignahuapan - 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Free Wi-Fi - Restaurant 9.4 Exceptional 169 reviews £61 includes taxes & fees 27 Apr - 28 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-27&endDate=2026-04-28&selected=101074760&PinnedHotelID=101074760&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-21&endDate=2026-04-22&selected=42254828&PinnedHotelID=42254828&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=42254828,29831575,36861440,48969024,74833592) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Food and drink - A bar/lounge - A restaurant - Snack bar/deli ### Things to do - Children's pool - Free water park - Full-service spa - Hot spring - Indoor pool - Playground - Sauna - Shopping - Waterslide ### Family friendly - Children's pool - Free water park access - Indoor pool - Playground - Snack bar/deli - Waterslide ### Conveniences - 24-hour front desk - Guidebooks ### Guest services - Housekeeping (daily) ### Business services - 3 meeting rooms - Computer station - Conference centre (4,750 square foot of space) ### Outdoors - Garden - In the mountains - On a river - Outdoor entertainment area - Pool loungers - Terrace ### Full-service spa - Aromatherapy - Body scrubs - Body wraps - Facials - Hot spring - Hot springs open from 7:30 AM - 6:00 PM - Hot springs water temperature - 50 ºC - Hot stone massages - Hot tub - Reflexology - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessibility - Wheelchair accessible (may have limitations) ### More - Banquet hall - Fireplace in lobby - Reception hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Hair dryer (on request) - Separate bathtub and shower - Shampoo - Soap - Spring water bathtub - Toilet paper - Towels provided ### Entertainment - 32-inch LED TV with cable channels ### Food and drink - Limited room service ### More - Desk - Heating - Individual furnishings - Phone - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 5:00 PM Early check-in subject to availability Early check-in is available for a fee Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Early check-in is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 7:00 AM to 10:00 PM Hot springs access available from 7:30 AM to 6:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property Guests under 15 years old are not allowed in the spa ### Property is also known as Y Aguas Termales Chignahuapan Hotel y Aguas Termales de Chignahuapan Hotel Hotel y Aguas Termales de Chignahuapan Chignahuapan Hotel y Aguas Termales de Chignahuapan Hotel Chignahuapan ## Frequently asked questions ### Does Hotel y Aguas Termales de Chignahuapan have a pool? ### How much does it cost to stay at Hotel y Aguas Termales de Chignahuapan? ### Is Hotel y Aguas Termales de Chignahuapan pet-friendly? ### How much is parking at Hotel y Aguas Termales de Chignahuapan? ### What time is check-in at Hotel y Aguas Termales de Chignahuapan? ### What time is check-out at Hotel y Aguas Termales de Chignahuapan? ### Where is Hotel y Aguas Termales de Chignahuapan located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel y Aguas Termales de Chignahuapan Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.0 Amenities ### 8.6 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 84 8 - Good 49 6 - Okay 16 4 - Poor 5 2 - Terrible 10 ## Reviews Verified ### 2/10 Terrible #### Viviana 4 Aug 2025 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities It was our first time there, the rooms were very smelly, the food variety was limited specifically for the kids. And the transportation was very limited. We definitely not coming back. ##### Viviana Stayed 1 night in Jul 2025 Verified ### 8/10 Good #### MARCO ANTONIO 5 Aug 2025 No comments ##### MARCO ANTONIO Stayed 1 night in Jul 2025 Verified ### 2/10 Terrible #### Diana 1 Nov 2024 Disliked: Amenities, property conditions & facilities Rooms were dirty, rat poop everywhere, things were falling apart. ##### Diana Stayed 1 night in Oct 2024 Verified ### 2/10 Terrible #### LEOPOLDO 9 Sept 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Everything is DATED....!!.. after 80 years of service it needs an update. ##### LEOPOLDO Stayed 2 nights in Sep 2025 Verified ### 8/10 Good #### Omar 5 Jun 2025 Liked: Cleanliness, staff & service . ##### Omar Stayed 1 night in May 2025 Verified ### 10/10 Excellent #### Guadalupe 20 Sept 2023 Liked: Cleanliness, property conditions & facilities No coffe in the roon ##### Guadalupe Stayed 1 night in Sep 2023 Verified ### 6/10 Okay #### Claudia 5 Dec 2025 The property does not respect ##### Claudia Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### jose luis 14 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ok ##### jose luis Stayed 1 night in Aug 2023 Verified ### 8/10 Good #### Kathya 16 Feb 2026 Liked: Cleanliness Muy lindo Habitaciones bien Trato amable Comida regular ![](https://a.travel-assets.com/ugc/hotel-reviews/824babdc-926a-4fb2-a099-4885353ba7e6-1771273713118.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kathya Stayed 1 night in Feb 2026 Verified ### 10/10 Excellent #### Jose Antonio 5 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Todo fue excelente ##### Jose Antonio Stayed 1 night in Jan 2026 Verified ### 10/10 Excellent #### alejandro 13 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Mejorar el internet es muy pésimo ![](https://a.travel-assets.com/ugc/hotel-reviews/9c85edd3-3866-4594-b605-64cf1ba14aa2-1765587492186.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### alejandro Stayed 3 nights in Dec 2025 Verified ### 8/10 Good #### Carlos 8 Dec 2025 La habitación y los servicios que tomamos nos encantaron ##### Carlos Stayed 2 nights in Dec 2025 Verified ### 8/10 Good #### Lourdes 3 Dec 2025 Liked: Cleanliness, amenities Habitacion le faltaba mantenimiento al lavabo.ek personal de la recepción no fue tan amable. ##### Lourdes Stayed 2 nights in Oct 2025 Verified ### 6/10 Okay #### Antonio 26 Nov 2025 Liked: Cleanliness, amenities La habitación es muy sencilla para el costo y falta mantenimiento. Perosnal amable. ##### Antonio Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### Carolina 6 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Todo estuvo bien, el personal muy amable, las instalaciones limpias, bien ##### Carolina Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### Guillermo 19 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Todo muy bien? Disfrutamos el hotel con la family. Descanso excelente, un buen lugar para pasarla bien y relajarse con la family. ![](https://a.travel-assets.com/ugc/hotel-reviews/ccc2b85b-8db6-4ff4-9dcc-e1536dd4403f-1760836087807.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Guillermo Stayed 1 night in Oct 2025 Verified ### 8/10 Good #### JOSE DE JESUS 9 Oct 2025 Liked: Staff & service, property conditions & facilities, room comfort En general todo bien, el personal es amable aunque las chicas de recepción más o menos. Y puntos mejorar, la recepción es súper lenta y la comida muy mala, tiene buena vista pero nada de sabor. Nos hemos quedado 3 veces en el hotel y siempre han sido los mismos puntos. ##### JOSE DE JESUS Stayed 1 night in Sep 2025 Verified ### 8/10 Good #### Yevanda 7 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Todo estubo exelente menos la comida no nos gusto nada de nada ##### Yevanda Stayed 1 night in Sep 2025 Verified ### 10/10 Excellent #### alberto 2 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es muy seguro y la atención es excelente ##### alberto Stayed 2 nights in Sep 2025 Verified ### 10/10 Excellent #### jesus 25 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Buena ##### jesus Stayed 2 nights in Sep 2025 Verified ### 8/10 Good #### José 24 Sept 2025 Liked: Cleanliness El agua de la regadera no está caliente ##### José Stayed 2 nights in Sep 2025 Verified ### 10/10 Excellent #### RAFAEL 22 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wifi X Solo su wifi no sirve pero te la pasas genial. ##### RAFAEL Stayed 2 nights in Aug 2025 Verified ### 10/10 Excellent #### Henkel Omar 3 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy buena experiencia, personal muy amable sobre todo en restaurante, precios de alimentos y bebidas accesibles ##### Henkel Omar Stayed 1 night in Sep 2025 Verified ### 8/10 Good #### Aida 23 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lugar agradable La alberca exclusiva del hotel es muy agradable el problema es que en ocasiones la vacían y por lo tanto no la puedes usar ##### Aida Stayed 1 night in Aug 2025 Verified ### 10/10 Excellent #### Vhuko y Gashan Pa 23 Aug 2025 Liked: Amenities Me gustó todo ##### Vhuko y Gashan Pa Stayed 1 night in Aug 2025 ### Expedia's Latest Trends ### Hotels > - 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