Title: Casa Zazil Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Casa Zazil Hotel with free breakfast, near Lake Bacalar ![Terrace/patio](https://images.trvl-media.com/lodging/22000000/21300000/21294300/21294232/8299a458.jpg?impolicy=resizecrop&rw=598&ra=fit) ![View from room](https://images.trvl-media.com/lodging/22000000/21300000/21294300/21294232/35338614.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property – evening/night](https://images.trvl-media.com/lodging/22000000/21300000/21294300/21294232/b3266807.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/22000000/21300000/21294300/21294232/4af481cd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance](https://images.trvl-media.com/lodging/22000000/21300000/21294300/21294232/44ea7d7a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Casa Zazil provides a peaceful retreat where guests enjoy breakfast featuring local cuisine and relax on a pleasant terrace. The property offers practical amenities including free WiFi and self-parking, with staff available at the 24-hour front desk to assist with any needs. 9.4 Exceptional ## Popular amenities - - 24/7 front desk - Parking included - Housekeeping - Air conditioning - Free WiFi ## Room options ### Check availability for these dates # Tonight [Sept 15 - Sept 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-15&endDate=2025-09-16&selected=21294232&PinnedHotelID=21294232&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-15&endDate=2025-09-16&selected=21294232&PinnedHotelID=21294232&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sept 16 - Sept 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-16&endDate=2025-09-17&selected=21294232&PinnedHotelID=21294232&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-16&endDate=2025-09-17&selected=21294232&PinnedHotelID=21294232&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sept 19 - Sept 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=21294232&PinnedHotelID=21294232&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=21294232&PinnedHotelID=21294232&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Sept 26 - Sept 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=21294232&PinnedHotelID=21294232&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=21294232&PinnedHotelID=21294232&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![In-room safe, desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/22000000/21300000/21294300/21294232/c9eb06b5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Quadruple Room, 1 Bedroom 10.0 Exceptional 4 reviews ### Highlights Air conditioning Flat-screen TV Separate bedroom Ceiling fan Private bathroom Cable channels In-room safe Daily housekeeping - 1334 sq ft - 1 bedroom - City view - Sleeps 4 - 2 Double Beds ![Comfort Double Room | In-room safe, desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/22000000/21300000/21294300/21294232/1f0c876a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Double Room 8.0 Very good 1 review ### Highlights Air conditioning Flat-screen TV Ceiling fan Private bathroom Cable channels In-room safe Daily housekeeping Laptop workspace - Sleeps 2 - 1 King Bed ![In-room safe, desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/22000000/21300000/21294300/21294232/c9eb06b5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Quadruple Room 10.0 Exceptional 1 review ### Highlights Air conditioning Flat-screen TV Ceiling fan Private bathroom Cable channels In-room safe Daily housekeeping Laptop workspace - 1335 sq ft - City view - Sleeps 4 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Casa-Zazil.h21294232.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Casa-Zazil.h21294232.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.68352%2C-88.39657&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=JE3XAb5dahtXN_nygXzRuLkz37U=) Calle 26 X 17 y 19, Col.Gonzalo Guerrero, Bacalar, QROO, 77930 #### What's nearby - Fort of San Felipe - 16 min walk - 0.9 miles - Laguna Bacalar Ecological Park - 17 min walk - 1.0 mile - Municipal Spa of Bacalar - 3 min drive - 1.1 miles - Cenote Cocalitos - 5 min drive - 2.7 miles - Cenote Azul - 6 min drive - 3.2 miles #### Getting around - Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 36 min drive #### Restaurants - ‪Restaurant el Barril de Bacalar - ‬13 min walk - ‪Mistura - ‬13 min walk - ‪fruta - ‬13 min walk - ‪Las Quekas Bacalar - ‬5 min walk - ‪Taqueria El Socio - ‬14 min walk ## About this property ### Casa Zazil Hotel near Lake Bacalar Casa Zazil provides amenities, such as free breakfast (local cuisine) and a terrace. Guests can connect to free in-room WiFi. You'll also enjoy perks such as: - Free self-parking - Tour/ticket information, coffee/tea in reception and a 24-hour front desk - A front desk safe Room features All guest rooms at Casa Zazil have comforts, such as laptop-friendly workspaces and air conditioning, as well as amenities, such as free WiFi and safes. Other conveniences in all rooms include: - Bathrooms with showers and free toiletries - 40-inch flat-screen TVs with cable channels - Wardrobes/cupboards, ceiling fans and daily housekeeping ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Free local cuisine breakfast available daily 8:00 AM to 10:00 AM - Coffee and tea in common areas ### Conveniences - 24-hour front desk - Safe at front desk ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Private bathroom - Shower - Towels provided ### Entertainment - 40-inch flat-screen TV with cable channels ### More - Air conditioning - Ceiling fan - Desk - Laptop workspace - Safe ## Policies ### Check-in Check-in time starts at 2 PM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 48.85 per accommodation, per night We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Casa Zazil Hotel Bacalar Casa Zazil Hotel Casa Zazil Bacalar Casa Zazil Hotel Casa Zazil Bacalar Casa Zazil Hotel Bacalar ## Frequently asked questions ### Is Casa Zazil pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Casa Zazil? > Self-parking is free at this property. ### What time is check-in at Casa Zazil? > Check-in begins at 2 PM. ### What time is check-out at Casa Zazil? > Checkout is at noon. ### Where is Casa Zazil located? > Situated in Bacalar, this hotel is within 1 mi (2 km) of Fort of San Felipe and Lake Bacalar. Laguna Bacalar Ecological Park and Canal de los Piratas are also within 1 mile (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Casa Zazil Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 8.6 Location ### 9.6 Staff & service ### 9.4 Eco-friendliness ### 9.6 Property conditions & facilities 10 - Excellent 62 8 - Good 12 6 - Okay 0 4 - Poor 0 2 - Terrible 4 ### 10/10 Excellent #### Claus 8 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities Was a very nice stay at Casa Zazil. We were travelling with my family and our host was fantastic. ##### Claus Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Oliver 21 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Marta and Carmen were WONDERFUL hosts! We managed to communicate with our poquito Spanish :) They were super helpful in providing recommendations for things to do and places to eat. They also helped us organise a private boat tour of the lake as we have very limited time due to the bus schedule to get to our next destination. They also have a great deal with a tour provider if you have time for a 1/2 day tour, much more reasonable than other online or in town. The property was only a 5 min walk to the ADO bus terminal, which was very convenient for us and only a 10min walk to the lake and restaurants. Also, the BREAKFAST, it can’t be forgotten - it was amazing!! Beautiful fruit, delicious eggs and pancakes for the kids. Homemade juices and endless coffee, was all perfect. Thank you again, we wish we had longer! ##### Oliver Stayed 1 night in May 2024 ### 10/10 Excellent #### MIRYAM ALEJANDRA HERMOSILLO 8 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La atencion super, muy amables, todo perfecto ##### MIRYAM ALEJANDRA HERMOSILLO Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Juha 19 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Juha Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Mathias 18 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Danke für die Gastfreundschaft! Coole und herzensliebe Zwillingsschwestern bewirten dieses kleine aber feine Domizil! Sie sind sehr aufmerksam und geben alles für ihre Gäste! Die Zimmer sind zwar eher klein für 4 Gäste, das Frühstück und der Service dafür top!!! ##### Mathias Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Miranda 25 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing hosts, wonderful breakfast, great location Casa Zazil is fabulous!! The owners are two sisters who take great care of guests and keep their property pristine. Every morning starts with a made to order breakfast, arranged for the specific time you would like it. In addition to the delicious meal, you get a variety of flavored waters, milks, coffee, etc. The owners share some of their favorite locations in the area and are always quick to help. Matter of fact, they made a call to my car rental place in Cancun because I couldn’t find important information in the rental contract. My family of four included two adults and a 15- and 12- year old. We all loved Casa Zazil and would absolutely return!! ##### Miranda Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Verified traveller 23 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Laura 4 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La stanza era davvero pulitissima, la padrona di casa FANTASTICA! Appena arrivati ci ha informato subito su tutte le cose che era possibile fare nei dintorni e ha dato la sua disponibilità per eventuali prenotazioni con prezzi inferiori (dicendoci di chiedere prima in centro per avere la certezza); noi abbiamo chiesto e infatti abbiamo poi prenotato la gita in barca in laguna tramite lei! Il centro è raggiungibile a piedi con una passeggiata di 15 minuti, e la prima sera sera la signora è stata così carina che ci ha accompagnato per farci vedere la strada. Per colazione ti fa scegliere tra più opzioni, noi abbiamo optato per i pancake e sono stati super!! Sicuramente un posto consigliato! ##### Laura Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### GIACOMO 15 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ottima struttura. Consigliato. Struttura recente, sopra la media. Pulitissimo, letti molto comodi, presente di piccolo frigo bar e cassaforte. Le titolari sono gentilissime, molto disponibili. Colazione super, ogni giorno cambiava menù e potevi metterti d'accordo con loro per qualsiasi esigenza o intolleranze. Posizione strategica, a dieci minuti a piedi dal centro, la zona è tranquilla si può camminare tranquillamente a piedi. Consigliatissimo! ##### GIACOMO Stayed 3 nights in Jan 2024 ### 2/10 Terrible #### Szymon 14 Jan 2024 ##### Szymon Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Piga lorenzo william 13 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastico soggiorno! Siamo rimasti molto soddisfatti del nostro soggiorno in questa struttura. Personale disponibile, gentile e cordiale. Camere pulite e confortevoli, con pulizia quotidiana. Colazione deliziosa con un menù ogni giorno diverso. Super! ##### Piga lorenzo william Stayed 3 nights in Jan 2024 ### 10/10 Excellent #### elodie 24 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort séjour à bacalar super ! Hôte très accueillante disponible et sympathique je recommande! ##### elodie Stayed 1 night in Oct 2023 ### 10/10 Excellent #### João 23 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Free parking monitored by camera. Nice decoration. Attention to detail. Hot shower. The owner/staff is very friendly goes above and beyond. Breakfast was the highlight: they don't have a buffet, instead they cook for you and serve in the garden. Very personal service. It's close to the highway but not far from the city center. We were positively surprised and will stay there again. ##### João Stayed 1 night in Oct 2023 ### 2/10 Terrible #### alejandra 15 Aug 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities para empesar el pernosal no tiene etica y fueron muy groseros ##### alejandra Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Susanne 1 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Sehr zu empfehlen Super netter Kontakt, die Besitzerin gibt diverse Tipps für Touren. Wenn es Sprachprobleme gibt, arbeitet sie mit einer Übersetzungsapp, man muss also hier nicht unbedingt der spanischen Sprache mächtig sein. Das Frühstück ist sehr gut und wird nach Wunsch gestaltet, z. B. Pfannkuchen oder Quesadilla. ##### Susanne Stayed 2 nights in Feb 2023 ### 10/10 Excellent #### Lidia 9 Nov 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fue una excelente experiencia, me sentí como en casa. Las atenciones fueron espectaculares y la limpieza extraordinaria. Le recomendé a mis familiares este lugar, por la calidez de las dueñas. ##### Lidia Stayed 1 night in Nov 2022 ### 10/10 Excellent #### David 9 Sept 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy buena atención de parte del hotel nos trataron muy desde nuestra llegada nosotros viajamos en familia yo y mi esposa y nuestros hijos traemos una pequeña de 2 años y veníamos cansados del viaje y la señora Carmen muy amable nos dejó pasar a la habitación porque llegamos en la mañana también desde que llegamos nos dio precio del paseo en lancha y entradas al fuerte de bacalar que por cierto en el paseo en lancha nos cotizo el mejor precio de la zona y asta vinieron por nosotros al hotel también un buen punto a favor del hotel es que el único Oxxo que hay está a una cuadra y es 24 horas y también muy serca la terminal ADO cómo a 100 metros ##### David Stayed 2 nights in Sep 2022 ### 10/10 Excellent #### Victor I 11 Aug 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Victor I Stayed 1 night in Aug 2022 ### 10/10 Excellent #### saul 11 Jun 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### great place This was a great place to stay. Martha the host was very friendly and helpful. We had a great time in Bacalar. ##### saul Stayed 3 nights in Jun 2022 ### 10/10 Excellent #### Stéphanie 21 Jan 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Stéphanie Stayed 3 nights in Jan 2022 ### 8/10 Good #### Camilla 11 Jan 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Godt hotel Skønt ophold, men ejeren talte kun spansk. Der var rent, pænt og skøn morgenmad. ##### Camilla Stayed 3 nights in Jan 2022 ### 10/10 Excellent #### Brenda 9 Jan 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a very sweet little hotel. It’s quite new with modern touches in the room that provide nice ambiance. Super immaculate, the beds and pillows are very comfortable and the linens are good quality. The room is large with lots of space to hang clothes and store luggage. Lots of hot water and good pressure in the shower. There’s a nice little outdoor courtyard where breakfast is served. We stayed three nights and were served three different and very tasty breakfast meals. The hotel is operated by a lovely family who go out of their way to make your stay enjoyable. ##### Brenda Stayed 3 nights in Jan 2022 ### 10/10 Excellent #### Elvia Andrea 5 Jan 2022 Liked: Cleanliness, property conditions & facilities, room comfort Es un hotel pequeño atendido por unas gemelas muy atentas y especiales, súper recomendado!!! ##### Elvia Andrea Stayed 2 nights in Jan 2022 ### 8/10 Good #### Leslie 20 Dec 2021 ##### Leslie Stayed 1 night in Dec 2021 ### 10/10 Excellent #### Lourdes 23 Nov 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Seguro que regreso a Casa Zazil🏠 Muy recomendable este pequeño lugar súper cómodo, las encargadas Martha y Carmen , son muy amables y los desayunos que hacen son completos, deliciosos y diferentes cada mañana . Y hay muchos lugares cerca de allí si necesitas comprar algo y transporte, no falta dada. Y además ellas Te dan mucha información para sugerir a donde ir , yo volvería al mismo lugar a hospedarme a Casa Zazil , si regreso a ese hermoso lugar de Bacaiar, son muy amables y serviciales y muy limpio todo, recomendado al 100 % ##### Lourdes Stayed 4 nights in Nov 2021 ## Expedia's Latest Trends ### Hotels > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Dreams Aventuras Riviera Maya - All Inclusive](https://www.expedia.co.uk/Puerto-Aventuras-Hotels-Dreams-Aventuras-Riviera-Maya-All-Inclusive.h659684.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.co.uk/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Moon Palace The Grand Cancun - All-inclusive](https://www.expedia.co.uk/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Bahia Principe Luxury Akumal - 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