Verified
2/10 Terrible
Verified traveller
25 Mar 2021
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Verified traveller
Stayed 7 nights in Jan 2021
Casa La Joya Bacalar
2.5 star property
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Room options
Available filters for rooms
Showing 2 of 2 rooms
View all photos for Deluxe Quadruple Room
Deluxe Quadruple Room
- Lagoon view
- Sleeps 5
- 1 King Bed and 1 Double Sofa Bed
View all photos for Premium Double Room
Premium Double Room
- Sleeps 3
- 1 Double Bed
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About the area
Located on a private beach, Casa La Joya Bacalar is in Mario Villanueva Madrid, a neighbourhood in Bacalar. The area's natural beauty can be seen at Laguna Bacalar Ecological Park and Lake Bacalar. Manatee Sanctuary and Santuario del Manati are also worth visiting. Visit our Bacalar travel guide
Av 5 #1219 MNZ 6 Lt 10, Colonia Mario Villanueva Madrid, Bacalar, QROO, 77930
What's nearby
Lake Bacalar3 min walk - 0.2 miles
Laguna Bacalar Ecological Park8 min walk - 0.5 miles
Fort of San Felipe18 min walk - 1.0 mile- Ecopark Bacalar8 min walk - 0.5 miles
- Municipal Spa of Bacalar3 min drive - 1.2 miles
Getting around
- Chetumal, Quintana Roo (CTM-Chetumal Intl.)36 min drive
Restaurants
- asadero el establo9 min walk
- Las Miches De La 110 min walk
- Marisqueria El Taco Loco11 min walk
- Xoloitzcuintle Bacalar10 min walk
- La Catrina13 min walk
About this property
Casa La Joya Bacalar
Hotel near Lake Bacalar
Close to Laguna Bacalar Ecological Park, Casa La Joya Bacalar provides amenities such as a terrace. Guests can connect to free in-room WiFi.
Other perks include:
- Free self-parking
- Smoke-free property and a 24-hour front desk
Room features
All guest rooms at Casa La Joya Bacalar boast comforts, such as premium bedding and air conditioning, as well as amenities, such as free WiFi and safes.
More amenities include:
- Select Comfort beds and down duvets
- Mini fridges, microwaves and cookware/dishes/utensils
- 40-inch Smart TVs with Netflix, streaming services and cable channels
- Tablet computers and daily housekeeping
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transport
- Free self parking on site
- Limited on-site self parking
Family friendly
- In-room microwave
- Mini-fridge
Conveniences
- 24-hour front desk
Guest services
- Housekeeping (daily)
- Proposal/romance packages
Outdoors
- On a private beach
- Terrace
More
- Smoke-free property
Room amenities
Bedroom
- Down comforter
- Premium bedding
- Select Comfort mattress
Bathroom
- Free toiletries
- Shampoo
- Soap
- Toilet paper
- Towels provided
Entertainment
- 40-inch smart TV with cable channels
- Netflix
- Streaming services
- Tablet computer
Food and drink
- Cookware, dishware, and utensils
- Microwave
- Mini-fridge
More
- Air conditioning
- Iron/ironing board
- Safe
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: noon
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for MXN 500.0 per day.
Cots (infant beds) are not available
Important information
Optional extras
- Rollaway bed fee: MXN 500.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
Property is also known as
Casa La Joya Bacalar Hotel
Casa La Joya Bacalar Bacalar
Casa La Joya Bacalar Hotel Bacalar
Frequently asked questions
Is Casa La Joya Bacalar pet-friendly?
No, pets are not allowed at this property.
How much is parking at Casa La Joya Bacalar?
Self-parking is free at this property.
What time is check-in at Casa La Joya Bacalar?
Check-in start time: 3:00 PM; check-in end time: noon.
What time is check-out at Casa La Joya Bacalar?
Checkout is at noon.
Where is Casa La Joya Bacalar located?
Located in Mario Villanueva Madrid, this hotel is within a 10-minute walk of Lake Bacalar and Laguna Bacalar Ecological Park. Ecopark Bacalar and Zócalo are also within 1 mile (2 km).
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Reviews
Casa La Joya Bacalar Reviews
2.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
4.0
Cleanliness
2.0
Amenities
4.0
Staff & service
2.0
Property conditions & facilities
Rating 10 - Excellent. 0 out of 1 reviews
10 - Excellent
0
Rating 8 - Good. 0 out of 1 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 1 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 1 reviews
2 - Terrible
1