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Casa Chukum Bacalar

Property class: 4

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Located close to Fort of San Felipe and Ecopark Bacalar, Casa Chukum Bacalar provides a rooftop terrace, a coffee shop/cafe and a garden. Adventurous travellers may like the sailing, ecotours and motor boating at this hotel. Treat yourself to a massage or other spa services. Enjoy the gym, as well as activities such as mountain biking. Free in-room WiFi is available to all guests, along with a bar and a restaurant.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, 1 King Bed, Garden View

A hotel room with a bed, a nightstand, a lamp, a suitcase, and a window with curtains.

Deluxe Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Comfort Double Room, 1 Queen Bed, Garden View

A bedroom with a bed, two bedside tables, a dresser, and a suitcase on the floor.

Comfort Double Room, 1 Queen Bed, Garden View

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 236 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Twin Room, Garden View

A hotel room with two beds, a modern hexagonal wall design, and a neutral color scheme.

Family Twin Room, Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, Garden View

A couple sitting on a bed with a tray of fruits and a bottle of wine.

Superior Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(11 reviews)
  • Partial lake view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Garden View

A bed with a black and white bedspread, a blue patterned headboard, and a wooden floor.

Premium Room, 1 King Bed, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi
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About the area

Located on a lake, Casa Chukum Bacalar is in Mario Villanueva Madrid, a neighbourhood in Bacalar. Fort of San Felipe is a notable landmark, and the area's natural beauty can be seen at Ecopark Bacalar and Canal de los Piratas. Manatee Sanctuary and Santuario del Manati are also worth visiting. Kayaking and boat tours offer great chances to get out on the surrounding water, or you can seek out an adventure with ziplining nearby. Visit our Bacalar travel guide
Map
Avenida 3, Esquina con 28, Bacalar, QROO, 77930

What's nearby

  • A clear turquoise lake with visible rocks and lily pads.
    Laguna Bacalar Ecological Park
    3 min walk - 0.2 miles
  • A coastal landscape with a large body of water, a road running parallel to the coast, and scattered buildings.
    Lake Bacalar
    5 min walk - 0.3 miles
  • A coastal view with a stone fort, palm trees, a thatched-roof hut, and turquoise waters.
    Fort of San Felipe
    6 min walk - 0.4 miles
  • Ecopark Bacalar
    6 min walk - 0.4 miles
  • Zócalo
    6 min walk - 0.4 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    40 min drive

Restaurants

  • asadero el establo
    16 min walk
  • La Playita
    3 min walk
  • Navieros Bacalar
    10 min walk
  • Albahaca
    3 min drive
  • I Scream Bar
    8 min walk

About this property

Casa Chukum Bacalar

  • Upscale hotel near Fort of San Felipe
  • Located close to Ecopark Bacalar and Canal de los Piratas, Casa Chukum Bacalar provides a rooftop terrace, a coffee shop/cafe and a garden. Active travellers can enjoy sailing, ecotours and motor boating at this hotel. Treat yourself to a massage or other spa services. Enjoy the gym, as well as activities such as mountain biking. Free in-room WiFi is available to all guests, along with a bar and a restaurant.
  • Additional perks include:
    • An outdoor pool, along with pool umbrellas
    • Free self-parking
    • Cooked-to-order breakfast (surcharge), bike hire and airport pick-up service (surcharge)
    • A nature reserve, coffee/tea in reception and books
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All rooms are individually decorated, and feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes.
  • Other conveniences in all rooms include:
    • Highchairs and children's dinnerware
    • Reusable coffee/tea filters, LED light bulbs and eco-friendly cleaning products
    • Bathrooms with rainfall showers and eco-friendly toiletries
    • 55-inch Smart TVs with digital channels
    • Wardrobes/cupboards, daily housekeeping and desks

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:00 AM for a fee: MXN 200 for adults and MXN 100 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Books
  • Ecotours
  • Games
  • Gym
  • Motor boating
  • Mountain biking
  • Outdoor pool
  • Sailing

Family friendly

  • Children's dinnerware
  • Children's games
  • Children's toys
  • High chair
  • Outdoor pool
  • Pool toys
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • In a nature reserve
  • On a lake
  • Outdoor furniture
  • Picnic area
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Gravel flooring in public areas
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Built in 2019
  • Colonial architecture
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • Mosquito nets
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Champagne service
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Laptop workspace
  • LED lighting
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 250.0 per day.

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately MXN 200 for adults and from MXN 100 for children
  • Airport shuttle fee: MXN 700 per room
  • Rollaway bed fee: MXN 250.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Pool access available from 9:00 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Casa Chukum Bacalar have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 10:00 PM.

Is Casa Chukum Bacalar pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa Chukum Bacalar?

Self-parking is free at this property.

What time is check-in at Casa Chukum Bacalar?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Casa Chukum Bacalar?

Checkout is at noon.

Does Casa Chukum Bacalar provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of MXN 700 per room applies.

Where is Casa Chukum Bacalar located?

Located in Mario Villanueva Madrid, this hotel is within a 10-minute walk of Fort of San Felipe and Ecopark Bacalar.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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