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Casa Chukum

Photo gallery for Casa Chukum

Featured image
Outdoor pool
Outdoor pool
Outdoor pool
Premium bedding, down duvets, pillow-top beds, minibar

Overview of Casa Chukum

Casa Chukum

2.5 out of 5

4.9/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Breakfast available
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
Avenida 3, Esquina con 28, Bacalar, QROO, 77930

Explore the area

  • Popular LocationLaguna Bacalar Ecological Park2 min walk
  • Popular LocationLake Bacalar3 min walk
  • Popular LocationFort of San Felipe6 min walk
  • AirportChetumal, Quintana Roo (CTM-Chetumal Intl.)38 min drive

Choose dates to view prices

About this area

Bacalar

Located in Bacalar, Casa Chukum is on a lake. The area's natural beauty can be seen at Laguna Bacalar Ecological Park and Lake Bacalar.

What's nearby

  • Laguna Bacalar Ecological Park - 2 min walk
  • Lake Bacalar - 3 min walk
  • Fort of San Felipe - 6 min walk
  • Canal de los Piratas - 13 min walk
  • Municipal Spa of Bacalar - 13 min walk

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 38 min drive

Restaurants

  • La Playita - 3 min walk
  • Sports Music Bar & Grill - 4 min walk
  • Mango y Chile - 5 min walk
  • Savora Bakhalal - 7 min walk
  • Kai pez - 8 min walk

About this property

Casa Chukum

Lakefront Bacalar hotel in Mario Villanueva Madrid, walk to Laguna Bacalar Ecological Park
An outdoor pool, a 24-hour front desk and tour/ticket assistance are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden. All 7 individually decorated rooms feature free WiFi and pillowtop beds. Comforts include premium bedding and down comforters, and guests will also find minibars and rainfall showerheads.
Casa Chukum offers 7 forms of air-conditioned accommodation which are accessible via exterior corridors, and features minibars and a safe. This individually decorated accommodation includes desks. Pillowtop beds feature down comforters and premium bedding. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Additionally, rooms include complimentary bottles of water and blackout curtains. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free off-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8:00 AM–10:00 AM: MXN 150 for adults and MXN 100 for children

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • No lifts
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors only accessible by stairs
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Individually decorated
  • Laptop-friendly workspace
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 250.0 per day.
Cots (infant beds) are not available

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: MXN 150 for adults and MXN 100 for children (approximately)
  • Rollaway bed fee: MXN 250.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Casa Chukum Hotel Bacalar
Casa Chukum Bacalar
Hotel Casa Chukum Bacalar
Bacalar Casa Chukum Hotel
Casa Chukum Hotel
Hotel Casa Chukum
Casa Chukum Hotel
Casa Chukum Bacalar
Casa Chukum Hotel Bacalar

Frequently asked questions

Overall score and ratings

4.9

Exceptional

Rating 5 - Excellent. 38 out of 42 reviews
5 - Excellent 90%
Rating 4 - Good. 4 out of 42 reviews
4 - Good 10%
Rating 3 - Okay. 0 out of 42 reviews
3 - Okay 0%
Rating 2 - Poor. 0 out of 42 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 42 reviews
1 - Terrible 0%

4.9/5

Cleanliness

4.9/5

Staff & service

4.6/5

Amenities

4.9/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is really beautiful and relaxing to stay at. Close to everything. Debbie is super nice and extremely helpful booking our tours, taxis even our Covid test. I highly recommend this hotel. May be the only thing needs to be improve is the AC, it does get cold enough, but very minor issue. We will stay here again for sure!!
Stayed 2 nights in Jul 2021

5/5 Excellent

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top pick
Amazing staff, very clean, cute design, best place to stay in Bacalar.
Stayed 2 nights in Apr 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just book it, don't think twice. Fantastic Boutique Hotel very well designed, super clean and superfast wifi. Safe place 2 minutes walk from the lake and restaurants. Friendly staff and very helpful in suggesting tours and sightseeing.
Stayed 2 nights in Dec 2020

5/5 Excellent

Stayed 5 nights in Oct 2020