We enjoyed our stay in this beautiful hotel a lot.
The staff needs to get some more knowledge about the activities than can be done in Cartagena and surroundings.
And be more willing to help in scheduling restaurants and day trips reservations.
Hotel is nice and fairly new. Great location right in the heart of the Old City. Well designed and well appointed. The pool on the roof is very nice as well. The only warning I have is that given the way the hotel is designed with open courtyards with rooms surrounding those courtyards noise carries very easily. So if someone is making noise in the morning virtually anywhere in the hotel you will hear it in your room.
Fantastic location. Hotel was close to good restaurants and sites in walled city. Hotel staff, especially Robert, was extremely helpful with coordinating drivers, as well as recommending wonderful restaurants. Great breakfasts in architecturally beautiful dining area.
$5-10 cab ride to most destinations
Really friendly staff...secured reservations and excursions to popular places
Clean and comfortable rooms (3rd floor best)
Rooftop the best amenity
One downside -- the area has nightlife and the music travels which makes it loud at night with the sounds of the city
I made the mistake of trying to compare Cartagenas hotels to hotels ive stayed in like Las Vegas or Cancun where I had a suite or ocean views which is unfair. Since my first visit to Cartagena in November 2015 and a better understanding of the area I appreciated what I had. The room I had was small but that wasnt a negative. I did not know on my first visit hot water really isnt a necessity for Cartagena residents but this hotel has hot water and that was a plus. I understand that recently the city is changing to provide hot water. The AC works well, so well I would actually have to cut it off as I would get cold. I liked being able to go to the rooftop to relax in a lounge chair and there is a pool on the second floor. There is a restaurant on site and the breakfast they provide, omg! Absolutely 5-star quality. You order from the menu but first are provided a plate of fruit, coffee and or juice if you want and the taste was excellent. When I went to the restaurant late afternoon Danilo and Aeonoa (sorry if i misspelled your names) were an absolute joy to talk with and they were so helpful and kind. I introduced Danilo to my drink of choice he never made before and it came out even better the 2nd time around :) Everyone was really helpful and kind except one female at the front desk at night but I did not bother to get her name and despite that one person, I would stay here again.
We had a short stay but it was pleasant and very comfortable. There was a problem with the Direct TV in our room, so no channels available but we didn't care becuase we were out most of the time visiting the beautiful walled city. Highly recommended!
Traveller from Shelton, CT
La Merced Hotel Boutique was designed to offer its guests a place where they will enjoy the full comfort of a first class …More
The hotel was in a perfect location. Everything was very close, in the heart of the old city, rooftoop view spectacular to enjoy at any time. Food was excellent. The hotel was always kept clean and the room impeccable. But what really made this hotel and the stay special was the staff. They were always very helpful, always attentive to our needs, making everything easy and convenient. They would change our money, book our tours and scheduled dinners.
Traveller from NJ
Located at the heart of the historic district walking distance from San72 Pedro and Santo Domingo squares and beside gold …More
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