Get an overview of this hotelUpscale resort on the beach, with 3 outdoor swimming pools
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Popular property highlights
Nestled on the beach, this Avenida Kukulkan resort is within 1 mi (2 km) of Ballenas Beach and La Isla Shopping Mall. Delfines Beach and El Rey Ruins are also within 3 miles (5 km).
Catch some rays at the beach or spend the day relaxing at The Ritz-Carlton, Cancun's full-service spa. Then enjoy a meal at one of the resort's 8 restaurants.
All 365 soundproofed properties feature WiFi and iPod docks. Guests can enjoy deep soaking bathtubs, and other standard amenities include balconies or patios, 24-hour room service and high-speed (wired) Internet access (surcharge).Information missing or incorrect? Tell us! Opens in a new window.
The Ritz-Carlton, Cancun
Lie back and work on your tan with relaxing beach amenities, such as cabanas (surcharge) and umbrellas. At The Ritz-Carlton, Cancun, you can cool off in one of the 3 the outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.
Dining is available at one of the resort's 8 restaurants, and guests can grab a coffee at the coffee shop/café. Guests can unwind with a drink at one of the resort's bars, which include 2 bars/lounges, A beach bar and A poolside bar. A computer station is located on-site, and wireless Internet access is available at a surcharge. This luxury resort also offers a kid's club, a kid's pool and outdoor tennis courts. Limited on-site parking is available on a first-come, first-served basis (surcharge).
The Ritz-Carlton, Cancun is a smoke-free property.
- Number of outdoor pools - 3
- Babysitting or childcare
- Fitness facilities
- Children's club
- 24-hour front desk
- Poolside bar
- Business center
- Dry cleaning/laundry service
- Limo or Town Car service available
- Valet parking (surcharge)
- Computer station
- Conference space size (meters) - 27000
- Number of meeting rooms - 8
- Luggage storage
- Hair salon
- Concierge services
- Gift shops or newsstand
- Conference center
- Shopping on site
- Pool umbrellas
- Outdoor tennis courts - 3
- Parking (limited spaces)
- Total number of rooms - 365
- Number of floors - 9
- Number of buildings/towers - 1
- Airport transportation (surcharge)
- Tennis on site
- Beach bar
- Coffee/tea in common areas
- Number of bars/lounges - 2
- Full-service spa
- Beach umbrellas
- Conference space
- Spa treatment room(s)
- Beach cabanas (surcharge)
- Tours/ticket assistance
- Year Built 1993
- Coffee shop or café
- Free pool cabanas
- Steam room
- Pool sun loungers
- WiFi (surcharge)
- Babysitting or childcare (surcharge)
- Smoke-free property
- Children's club (surcharge)
- Supervised childcare/activities (surcharge)
- Children's pool
- Safe-deposit box at front desk
- Spa services on site
- Number of restaurants - 8
- Breakfast available (surcharge)
- Conference space size (feet) - 290626
- Laundry facilities
- Spa tub
- Beach towels
- Wedding services
- Multilingual staff
- Free newspapers in lobby
Available in all rooms: Wireless internet access ( USD 18 per day ), Wireless internet access ( USD 18 per night )
Available in some public areas: Wireless internet access ( USD 18 per day )
Valet parking (surcharge), Parking (limited spaces)
- Pay movies
- Hypo-allergenic bedding available
- Premium bedding
- Room service (24 hours)
- Balcony or patio
- In-room climate control (air conditioning)
- Air conditioning
- Free newspaper
- Soundproofed rooms
- Blackout drapes/curtains
- Coffee/tea maker
- Turndown service
- Private bathroom
- Free toiletries
- Hair dryer
- Separate bathtub and shower
- In-room massage available
- Deep soaking bathtub
- Rainfall showerhead
- In-room childcare (surcharge)
- Iron/ironing board
- In-room safe
- Daily housekeeping
- Wired Internet access (surcharge)
- Cable TV service
- iPod docking station
- LCD TV
- Connecting/adjoining rooms available
- Rollaway/extra beds (surcharge)
- WiFi (surcharge)
Where to Eat
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11:30 AM.
The Club Grill – Overlooking the pool, this fine-dining restaurant only serves dinner.Guests can enjoy drinks at the bar. A children's menu is available. Open select days.
Fantino – Overlooking the ocean, this fine-dining restaurant only serves dinner. A children's menu is available. Open selected days.
Casitas – This beach restaurant specialises in seafood and only serves dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.
The Culinary Center – This beachfront theme restaurant serves lunch and dinner. Reservations are required. Open selected days.
El Cafe Mexicano – This poolside family restaurant serves breakfast, brunch and lunch. A children's menu is available.
24-hour room service is available.
Nearby Things to Do
3 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a spa tub, a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
- Water skiing nearby
- Golfing nearby
- Surfing/boogie boarding on site
- Snorkeling nearby
- Parasailing nearby
- Tennis lessons on site
- Volleyball on site
- Skydiving nearby
- Windsurfing nearby
- Yoga classes/instruction on site
- Pilates classes on site
- Ecotours nearby
- Fitness classes on site
- Golf lessons available nearby
- Kayaking nearby
- Sailing nearby
- Scuba diving nearby
Kayanta Spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a spa tub.
Guests under 16 years old are not allowed in the spa.
- Number of treatment rooms 8
- Outdoor treatment areas
- Couples treatment rooms
- Massages on beach
- Manicures and pedicures
- Body wraps
- Body treatments
- Body scrubs
- Facial treatments
- Aromatherapy treatments
- Hydrotherapy treatments
- Spa tub in spa
- Minimum age to access spa is 16
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
- Accessible bathroom
- In-room accessibility
Check-in time starts at 3 PM
Minimum check-in age is 18
Special check-in instructions:
Check-out time is noon
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are available for USD 60.0 per night.
- Cribs (infant beds) are not available.
- Pets not allowed
You need to know
Extra-person charges may apply and vary depending on property policy.
- Resort fee: USD 40.00 per accommodation, per night
- Children's club/arcade access
- Shuttle service
- Business centre/computer access
- Internet access
- Phone calls
- In-room coffee
- Valet parking
- Additional inclusions
- Fee for buffet breakfast: USD35.00 for adults and USD17.50 for children (approximately)
- Fee for in-room wireless Internet: USD 18 per day (rates may vary)
- Fee for in-room wired Internet: USD 18 per night (rates may vary)
- Fee for wireless Internet in public areas: USD 18 per day (rates may vary)
- Airport shuttle fee: USD150 per vehicle (return)
- Valet parking fee: USD20 per night
- Rollaway bed fee: USD60.0 per night
- Ritz-Carlton Cancun Hotel
- Ritz-Carlton Cancun
- Ritz-Carlton Cancun Hotel Cancun
- Cancun Ritz Carlton
- Ritz Cancun
We should mention
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Up to 2 children aged 17 years old and younger stay for free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Awards & Affiliations
- The Ritz-Carlton, Cancun is listed in the 2013 Condé Nast Traveller Gold List of the world's best places to stay and the 2013 Travel + Leisure 500.
Kids Stay Free Promotion
Book a stay in any room and rate category except Club level guestrooms and receive the following:
- Complimentary lodging for up to 2 children ages 18 and younger when sharing a room with their parents and using existing bedding
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