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Expedia-verified reviews
Wonderful!
4.6 of 5 guest rating
Room type Options Nightly price Book
Club Room, 2 Double Beds, Balcony, Ocean View
Room with view
435 square feet
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Other room types
Club Suite, 1 Bedroom, Balcony, Ocean View
Room with view
876 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Club Suite, 1 Bedroom, Balcony, Oceanfront
876 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Club Suite, 1 Bedroom
Room with view
876 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Room, 1 King Bed, Balcony, Oceanfront
Room with view
435 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Suite, 1 Bedroom, Balcony, Oceanfront
Room with view
876 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Club Room, 1 King Bed, Balcony, Ocean View
Room with view
435 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Club Room, 2 Double Beds, Balcony, Oceanfront
Room with view
435 square feet
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Room, 2 Double Beds, Balcony, Ocean View
Room with view
435 square feet
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Room, 1 King Bed, Balcony, Ocean View
Room with view
435 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Room, 2 Double Beds, Balcony, Oceanfront
Room with view
435 square feet
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Club Room, 1 King Bed, Balcony, Oceanfront
Room with view
435 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Upscale resort on the beach, with 3 outdoor swimming pools

Popular property highlights

Business centre
Laundry facilities
Smoke-free property
24-hour front desk
Multilingual staff

Location

Nestled on the beach, this Hotel Zone resort is within 2 mi (3 km) of Ballenas Beach, La Isla Shopping Mall and Maya Cancun Museum. Delfines Beach and El Rey Ruins are also within 3 miles (5 km).

Resort features

Catch some rays at the beach or spend the day relaxing at The Ritz-Carlton, Cancun's full-service spa. Then enjoy a meal at one of the resort's 8 restaurants.

Room amenities

All 365 soundproofed rooms feature WiFi and iPod docks. Guests can enjoy deep soaking bathtubs, and other standard amenities include balconies or patios, 24-hour room service and wired Internet (surcharge).

Languages Spoken

  • English

Show all languages

Hotel Amenities

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Valet parking (surcharge) , Parking (limited spaces)

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available upon request. Contact the property in advance to make arrangements. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 60.0 per night.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 40.00 per accommodation, per night

The resort fee includes:

  • Children's club/arcade access
  • Business centre/computer access
  • Internet access
  • Phone calls
  • In-room coffee
  • Valet parking
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 35.00 for adults and USD 17.50 for children (approximately)
  • Fee for in-room wireless Internet: USD 18.00 per day (rates may vary)
  • Fee for in-room wired Internet: USD 18.00 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 18.00 per day (rates may vary)
  • Airport shuttle fee: USD 150.00 per vehicle (roundtrip)
  • Valet parking fee: USD 20.00 per night
  • Rollaway bed fee: USD 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Ritz-Carlton Cancun Hotel
  • Ritz-Carlton Cancun
  • Ritz-Carlton Cancun Hotel Cancun
  • Cancun Ritz Carlton
  • Ritz Cancun
  • Ritz-Carlton Cancun Resort
  • Ritz Cancun
  • Cancun Ritz Carlton
  • The Ritz Carlton Cancun

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guest rooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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