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"Plenty of parking, great staff, pillows hard"

"The outside of the hotel is looking a bit drab and in need of a good clean/paint. The reception area was very pretty and reception staff were pleasant. Check in was quick and efficient. Our room was large although could do with a refurbishment as some furniture was scruffy and ripped and the carpet was dirty, well worn and had an iron burn on it. There was plenty of storage. Tea and coffee making facilties also available. The bathroom was ok although there was signs of mould and the shower screen didnt stop the water going over the floor, however there was plenty of hot water and the shower was very powerful. Breakfast was v good with lots of choice. Staff efficient and smart. We enjoyed our stay but it could have been much smarter for a 4 * hotel so a little disappointing. Parking was £10 per night, or £20 for undercover spaces. "

"The staff were amazing!! All the staff were super helpful and so friendly. My room was pretty and I had a great view of the ocean."

"Breakfast was ok but pastries were not warmed up so were hard. Cooked breakfast didn’t look very appealing so I just went with porridge pots, the occasional firm pastry and coffee from the machine which was pretty good."

"We loved our stay. Great location, family (and dog) friendly. Clean, spacious bedrooms with a lovely reception/bar area."

"The room was nice enough, but I wish we’d have opted for a standard double rather than premium with a ‘sea view’. The sea was obscured by the fairground, so we’d have been better off with a courtyard view, which I would have assumed would have also been less noisy. The bed was huge, which was lovely - but only three pillows were provided, with no spares, so wasn’t hugely comfortable. The bathroom was lovely, however the design of the shower meant most of the bathroom floor ended up wet. The breakfast was a real let down, and both myself and my partner regretted booking it and would have preferred to have gone elsewhere. We arrived downstairs at about 9:30 (aware from the posters displayed that the hotel recognised this as their busiest period) and were met with literally nothing at the buffet. There was no bread, beans, mushroom or egg. Just sausages. I’m a vegetarian, so this was of no use to me. Other guests were complaining that they had been waiting a substantial amount of time for additional/replacement items to be put out despite letting staff know that things had run out. After about 15 minutes extras started to arrived, but in dribs and drabs - so it wasn’t possible to get a ‘full’ plate of breakfast. Having worked in hospitality, if you advertise a period as your busiest time, then surely you should be well prepped to ensure replenishments are available."

"Fantastic beach view"

"uninspiring"

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