TLH Derwent Hotel

Photo gallery for TLH Derwent Hotel

Primary image
Indoor pool
Indoor pool
Indoor pool
Iron/ironing board, free WiFi, bed sheets

Overview of TLH Derwent Hotel

TLH Derwent Hotel

3.0 star property

3.8/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
Belgrave Road, Torquay, England, TQ2 5HS

Explore the area

  • Popular LocationRiviera International Conference Centre3 min walk
  • Popular LocationTorre Abbey Sands10 min walk
  • Popular LocationPrincess Theatre12 min walk
  • AirportExeter (EXT-Exeter Intl.)37 min drive

Choose dates to view prices

About this area

Torquay

Located near the beach, TLH Derwent Hotel is in Torquay City Centre, a neighbourhood in Torquay. Princess Theatre and Torquay Museum are cultural highlights, and some of the area's activities can be experienced at Torquay Golf Club and Paignton Pier. Travelling with kids? Consider Babbacombe Model Village and Gardens and Paignton Zoo.

What's nearby

  • Riviera International Conference Centre - 3 min walk
  • Torre Abbey Sands - 10 min walk
  • Princess Theatre - 12 min walk
  • Torquay Museum - 3 min drive
  • Peaked Tor Cove Beach - 4 min drive

Getting around

  • Torquay Station - 10 min walk
  • Exeter (EXT-Exeter Intl.) - 37 min drive

Restaurants

  • Bull & Bush - 3 min walk
  • Cobleys - 4 min walk
  • Bombay Express - 4 min walk
  • Ocean Drive - 5 min walk
  • One World Cafe - 6 min walk

About this property

TLH Derwent Hotel

Family-friendly Torquay hotel in Torquay City Centre, near Princess Theatre
2 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a snack bar/deli are on-site. All 174 rooms offer free WiFi, 24-hour room service and flat-screen TVs with cable channels. Other amenities available to guests include electric kettles, hairdryers and phones.
TLH Derwent Hotel offers 174 accommodations with a hairdryer and free toiletries. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Aztec Spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 8 AM–9:30 AM: GBP 9.95 for adults and GBP 4.95 for children
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • Arcade/games room
  • Archery
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/games room
  • Free children's club
  • Free supervised childcare
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - 11 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 9.95 for adults and GBP 4.95 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Derwent Hotel
Derwent Hotel Torquay
Derwent Torquay
Derwent Hotel Torquay, Devon
TLH Derwent Hotel Torquay
TLH Derwent Hotel
TLH Derwent Torquay
TLH Derwent
TLH Derwent Hotel Torquay, Devon
TLH Derwent Hotel Hotel
TLH Derwent Hotel Torquay
TLH Derwent Hotel Hotel Torquay

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 58 out of 208 reviews
5 - Excellent 28%
Rating 4 - Good. 88 out of 208 reviews
4 - Good 42%
Rating 3 - Okay. 42 out of 208 reviews
3 - Okay 20%
Rating 2 - Poor. 11 out of 208 reviews
2 - Poor 5%
Rating 1 - Terrible. 9 out of 208 reviews
1 - Terrible 4%

3.9/5

Cleanliness

4.1/5

Staff & service

4.0/5

Amenities

3.5/5

Property conditions & facilities

3.5/5

Eco-friendliness

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at this hotel many times. Always clean rooms and friendly staff. Will definitely visit again next year.
Stayed 3 nights in Mar 2022

2/5 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very disappointing 😞
Lovely friendly staff but unfortunately the cleanliness of our room spoilt the qhole weekend. Mouldy walls and curtains, wallpaped peeling off the walls. Adult nappy styffed down rhe side of the desk, plastic bead in our bed. Mould in the windows. Dirty mattress protector
Stayed 2 nights in Feb 2022

3/5 Okay

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Building was brilliant many things to do with children but the room was certainly not worth 180! Beds uncomfortable and 4 umof us squashed in a small room
Stayed 1 night in Nov 2021

5/5 Excellent

Stayed 2 nights in Nov 2021

3/5 Okay

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Nice resort,helpful staff,issues with cleanliness
It was our second stay at TLH resorts in Torquay, but first one in Derwent Hotel. All staff very helpful and polite . Good entertainment , but it depends of a personal taste . Nice buffet style dinner in the evening and the food was very good. Breakfast was a bit of a chaos every time - not enough glasses, mugs or toasts . The biggest issue for us was cleanliness. Plates in restaurant looked like their dishwasher was broken , as some of the leftovers were stuck to it . Generally sticky plates and cutlery . Room was dated and floor uneven but we wouldn't mind ,as long as its clean , but it wasn't . Rubbish on the carpet between beds and bedside tables. Sticky drink/glass stains on both bedside tables and the desk . I have cleaned everything off with the antibacterial wipes , before I could put my belongings on it . Same issue in the bathroom - just unhygienic. Just a shame , as I really like the TLH resort in general . We stayed in Toorak Hotel before and it was clean.
Stayed 3 nights in Oct 2021