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Photo gallery

Featured image
Beach nearby
Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
Terrace/patio

Guest reviews

4.0/5 Very good
988 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Pet Friendly
Spa
Restaurant
Gym

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided
Social distancing

Map

Explore the area

Popular LocationLiving Coasts4 min walk
Popular LocationPrincess Theatre10 min walk
Popular LocationMeadfoot Beach12 min walk
AirportExeter (EXT-Exeter Intl.)42 min drive

Choose dates to view prices

  • Standard Double Room

    4.3/5 guest room rating

    Room amenities

    • 209 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsStandard Double Room
  • Premium Double Room, 1 Double Bed, Bay View (Balcony or Terrace)

    4.5/5 guest room rating

    Room amenities

    • 235 sq ft
    • Sea view
    • Sleeps 2
    • 1 Double Bed
    More detailsPremium Double Room, 1 Double Bed, Bay View (Balcony or Terrace)
  • Deluxe Double Room, 1 Double Bed, Bay View (Balcony or Terrace)

    4.4/5 guest room rating

    Room amenities

    • 362 sq ft
    • Sea view
    • Sleeps 2
    • 1 Double Bed
    More detailsDeluxe Double Room, 1 Double Bed, Bay View (Balcony or Terrace)
  • Standard Twin Room, 1 Bedroom

    4.4/5 guest room rating

    Room amenities

    • 150 sq ft
    • Hill view
    • Sleeps 2
    • 1 Large Single Bed
    More detailsStandard Twin Room, 1 Bedroom
  • Suite, 1 Double Bed, Bay View (No Balcony Access)

    5/5 guest room rating

    Room amenities

    • 486 sq ft
    • Bay view
    • Sleeps 2
    • 1 Double Bed
    More detailsSuite, 1 Double Bed, Bay View (No Balcony Access)
  • Comfort Double Room, 1 Double Bed

    4.2/5 guest room rating

    Room amenities

    • 134 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsComfort Double Room, 1 Double Bed

About this area

Torquay

Located in Torquay, The Imperial Torquay is near the beach. Princess Theatre and Torquay Museum are cultural highlights, and some of the area's landmarks include Torre Abbey and Babbacombe Cliff Railway. Paignton Zoo and Living Coasts are also worth visiting.

Visit our Torquay travel guide
Map
Popular Location

What's nearby

  • Living Coasts - 4 min walk
  • Princess Theatre - 10 min walk
  • Meadfoot Beach - 12 min walk
  • Torre Abbey Sands - 16 min walk
  • Kents Cavern Prehistoric Caves - 5 min drive

Getting around

  • Torquay Station - 6 min drive
  • Exeter (EXT-Exeter Intl.) - 42 min drive

Restaurants

  • Regatta Restaurant — 1 min walk
  • The Elephant - 3 min walk
  • Lulu's - 5 min walk
  • The Orange Tree - 6 min walk
  • Burridge's - 6 min walk

About this property

The Imperial Torquay

Victorian Torquay hotel in Torquay City Centre, near Princess Theatre
Along with a full-service spa, this smoke-free hotel has a restaurant and an indoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge and an outdoor tennis court are on-site. All 152 rooms feature modern comforts such as flat-screen TVs with digital channels, along with free WiFi. 24-hour room service, coffee/tea makers and hairdryers are among the other amenities available to guests.
The Imperial Torquay offers 152 forms of accommodation with a safe and coffee/tea makers. Flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include an outdoor tennis court and a health club.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body treatments and manicures and pedicures. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: GBP 7.00 per day

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:00 AM: GBP 14.95 for adults and GBP 14.95 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Outdoor tennis court
  • Seasonal outdoor pool

Family friendly

  • Dry-cleaning service
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Languages spoken

  • English

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Check-in between 3 PM and 11:00 PM
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 10 per pet, per night
Dogs only
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 14.95 for adults and GBP 14.95 for children (approximately)
  • Self-parking fee: GBP 7.00 per day
  • Pet fee: GBP 10 per pet, per night
  • Late check-out fee: GBP 40.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property
Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place a credit card authorization for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

The seasonal pool will be open from August to September
Pool access available from 7:30 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Imperial Hotel Torquay
Imperial Hotel
Imperial Torquay
Imperial Torquay Hotel
The Imperial Hotel Torquay
The Imperial Torquay Hotel
The Imperial Torquay Torquay
The Imperial Torquay Hotel Torquay

Frequently asked questions

Can I cancel my reservation for free at The Imperial Torquay and receive a full refund?
Yes, The Imperial Torquay offers free cancellation on select room rates, because flexibility matters! Please refer to The Imperial Torquay cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 7:30 AM to 8:00 PM.
Is this hotel pet-friendly?
Yes, dogs are allowed at this property. There's a fee of GBP 10 per pet, per night.
How much is parking at this property?
Self-parking is available for GBP 7.00 per day.
What time is check-in at this property?
Check-in is from 3 PM to 11:00 PM. Late check-in is available during limited hours.
What time is check-out at The Imperial Torquay?
Checkout is at 11 AM. Late checkout is available for GBP 40.00 (subject to availability).
Where is The Imperial Torquay located?
Located in Torquay City Centre, this spa hotel is within a 15-minute walk of Living Coasts and Princess Theatre. Babbacombe Beach is 2.1 mi (3.5 km) away. Torquay Station is 25 minutes by foot.

Guest reviews

Overall score and ratings for The Imperial Torquay

4.0
Very good
5 - Excellent
378
4 - Good
380
3 - Okay
145
2 - Mediocre
62
1 - Poor
23
4.2
Cleanliness
4.1
Service and Staff
4.1
Amenities
3.8
Property condition

3/5

  • Liked: Cleanliness
  • Disliked: Staff & service, property conditions & facilities

The hotel was in an ideal location for access to the town and harbour area. The hotel was tired looking and could do with refurbishment both inside and out. Whilst the rooms were spacious the furnishings are mismatched and old. There appeared to be a shortage of staff in the bar area and room service was very poor. On several occassions we cancelled our order as it took too long -over an hour for two drinks. We ordered breakfast to be delivered to our room as due to Covid restrictions the restaurant was busy which is totally understandable. However, the food arrived cold and it was hit and miss if you got what you actually requested. Although the cover charge has been waived the charge is still £14.95 for a breakfast which is not a buffet breakfast. There are plenty of decent places to eat in Torquay and much better value for money than the hotel. Having said this all the staff were friendly and regular cleaning was taking place. Apart from having your temperature taken on arrival you are not required to wear face coverings. you need to book to use the inside pool for a 30 minute sessionbut if you are flexible then it is fine. However, you cannot use the pool after 6pm as it is reserved for members only. The outdoor pool operates on first come first served. If I visit Torquay again I would not stay at this hotel.

Stayed 4 nights in Jul 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stunning views, I would highly recommend. Staff friendly and helpful. Thank you

Stayed 2 nights in Jul 2020

3/5

  • Liked: Cleanliness, amenities

The best thing about this hotel is the seafront location. On a negative point some of the staff didnt seem to know what they were doing but this is probably down to being laid off due to the virus. We had to complain about our evening meal as it was served cold.

Stayed 1 night in Jul 2020

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Jul 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, room comfort

    Stayed 2 nights in Mar 2020