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"The staff when we checked in was so friendly and helpful. But the lift is not working and their air conditioning is barely working, it’s not good with this weather. But all the staff are friendly and polite."

"Great hotel. Shame we didn’t have a long enough stay to use all the facilities. Friendly staff Excellent bar food Would recommend a visit"

"Staff amazing and the rooms fantastic. Food also nice if u eat in with added bonus of free parking"

"Welcoming receptionist on front and the room was very clean"

"Kel and Mel made us feel very welcome when we arrived. Gave us ideas about what we could do. We enjoyed a day walking along the canal and the next day to a local sites. The Breakfast was excellent."

"Excellent breakfast and clean comfortable room. Would stay again."

"Always enjoy staying at any James Place properties, never had a complaint to make. Clean, comfy, great decor, staff are always friendly and helpful. Just splendid!"

"ALL the staff were excellent above and beyond. Will certainly be coming back."

"Very friendly staff, excellent breakfast."

"Nice welcome from staff. Room was small but clean. Good to have a bath."

"Great staff stylish rooms great food"

"Lovely hotel in beautiful grounds. We booked this hotel for my son’s graduation and it was ideal for getting into Cardiff with a short uber ride. Very clean and good sized rooms with everything we needed. Breakfast was really good with hot food served from 7am. We sat in the lovely gardens and had a drink in the bar which was so nice as it was so warm. Would definitely return."