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Castle Hotel

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Rollaway beds, free WiFi
Rollaway beds, free WiFi
Rollaway beds, free WiFi
Rollaway beds, free WiFi

Overview of Castle Hotel

Castle Hotel

3 out of 5
Guests rated this property 3.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Bar
  • Laundry
  • Room service

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Castle Street, Merthyr Tydfil, Wales

Explore the area

  • Popular LocationJoseph Parry's Ironworker's Cottage9 min walk
  • Popular LocationCyfarthfa Park and Museum20 min walk
  • Popular LocationBikePark Wales7 min drive
  • AirportCardiff (CWL-Cardiff Intl.)55 min drive

Choose dates to view prices

About this area

Merthyr Tydfil

Located in Merthyr Tydfil, Castle Hotel is in the historical district and near a train station. Joseph Parry's Ironworker's Cottage and Brecon Mountain Railway are local landmarks, and some of the area's attractions include Aberdare Swimming Pool and Super Tubing.

What's nearby

  • Joseph Parry's Ironworker's Cottage - 9 min walk
  • Cyfarthfa Park and Museum - 20 min walk
  • Brecon Mountain Railway - 6 min drive
  • BikePark Wales - 7 min drive
  • Aberdare Swimming Pool - 13 min drive

Getting around

  • Merthyr Tydfil Station - 6 min walk
  • Cardiff International Airport (CWL) - 55 min drive

Restaurants

  • Castle Restaurant — 1 min walk
  • Taj Restaurant - 4 min walk
  • Sunflowers Restaurant - 5 min walk
  • JOL's - 5 min walk
  • Moktar's Kitchen - 6 min walk

About this property

Castle Hotel

3-star hotel with restaurant and bar/lounge
This smoke-free hotel features a restaurant, a bar/lounge and a meeting room. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and free newspapers are on-site. All 45 rooms offer free WiFi, room service and coffee/tea makers. Hairdryers and phones are also available to guests.
Castle Hotel offers 45 forms of accommodation with coffee/tea makers and a hairdryer. This Merthyr Tydfil hotel provides complimentary wireless Internet access. Bathrooms include baths or showers. Rollaway/extra beds (surcharge) are also available.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available
  • Off-site parking available (GBP 3.00 per day)
  • Street parking available

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–9:30 AM: GBP 5.50-5.50 for adults and GBP 0-0 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Polish
  • Portuguese
  • Spanish

Business services

  • A meeting room

More

  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Hairdryer

Food and drink

  • Coffee/tea maker

More

  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per stay.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between GBP 5.50 and GBP 5.50 for adults, and GBP 0 and GBP 0 for children (approximately)
  • Nearby parking fee: GBP 3.00 per day
  • Rollaway bed fee: GBP 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts Visa, Mastercard and American Express; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Castle Hotel Merthyr Tydfil
Castle Merthyr Tydfil
Castle Hotel Hotel
Castle Hotel Merthyr Tydfil
Castle Hotel Hotel Merthyr Tydfil

Frequently asked questions

Overall score and ratings

3.3
Rating 5 - Excellent. 30 out of 145 reviews
5 - Excellent 21%
Rating 4 - Good. 35 out of 145 reviews
4 - Good 24%
Rating 3 - Okay. 42 out of 145 reviews
3 - Okay 29%
Rating 2 - Poor. 23 out of 145 reviews
2 - Poor 16%
Rating 1 - Terrible. 15 out of 145 reviews
1 - Terrible 10%

3.5/5

Cleanliness

3.6/5

Staff & service

3.8/5

Amenities

3.0/5

Property conditions & facilities

3/5 Okay

Travelled with family
Liked: Cleanliness
Family stay
Stayed for a night with the family. The night receptionist, a friendly person, but not fully informed. We were told we could order breakfast in the morning. At 730, a new face at the reception, she was not friendly, at the same time said breakfast should have had been ordered at night. Rooms are old, windows are old single glazed, need modernisation.
Stayed 1 night in May 2021

2/5 Poor

Business traveller
Disliked: Property conditions & facilities, room comfort
In desperate need of refurb
Old draughty windows, heating in the room not working, and only Luke warm water in the bathroom, made for a very uncomfortable stay.
Stayed 2 nights in Feb 2021

2/5 Poor

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Very cold, heating didn’t work. Staff leant me a heater but it as soon as I switched it heated for 5 minutes and stopped working. After a long day at work felt too tired to take issue further but I won’t be staying there again
Stayed 2 nights in Dec 2020

3/5 Okay

Business traveller
Disliked: Staff & service
Stayed 1 night in Nov 2020

2/5 Poor

Liked: Staff & service
Needs improving
Window didn’t shut, room door didn’t have a lock on it so anyone is free to walk into your room. There was a open shower fell left in our shower from the previous stay.
Stayed 1 night in Oct 2020