Title: New House Country Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # New House Country Hotel Hotel in Cardiff with free breakfast and bars/lounges ![Front of property](https://images.trvl-media.com/lodging/1000000/30000/28000/27938/d55ffe8a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Food and drink](https://images.trvl-media.com/lodging/1000000/30000/28000/27938/e481ce62.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Suite | In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/1000000/30000/28000/27938/962913ce.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property](https://images.trvl-media.com/lodging/1000000/30000/28000/27938/80975886.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 bars/lounges](https://images.trvl-media.com/lodging/1000000/30000/28000/27938/c3ba9ce1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies New House Country Hotel is nestled in Rhiwbina's beautiful nature. Guests can explore the garden, choose from three bars, and enjoy regional specialties for breakfast and dinner. The property offers a gym and high-speed WiFi, with staff consistently praised for their helpfulness. 9.0 Wonderful ## Popular amenities - - - Bar - Room service - 24/7 front desk - Gym £117 includes taxes & fees 9 Nov - 10 Nov ## Room options ### Check availability for these dates Tonight [Nov 7 - Nov 8](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=27938&PinnedHotelID=27938&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=27938&PinnedHotelID=27938&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 8 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=27938&PinnedHotelID=27938&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=27938&PinnedHotelID=27938&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=27938&PinnedHotelID=27938&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=27938&PinnedHotelID=27938&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=27938&PinnedHotelID=27938&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=27938&PinnedHotelID=27938&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![Standard Double Room | In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/1000000/30000/28000/27938/0f25ff89.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 9.6 Exceptional 16 reviews ### Highlights Furnished patio Heating Connecting rooms available Flat-screen TV Bathrobes Hairdryer Electric kettle Coffee/tea maker - 248 sq ft - Sleeps 2 - 1 Double Bed ![Superior Suite | In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/1000000/30000/28000/27938/962913ce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite 10.0 Exceptional 1 review ### Highlights Furnished patio Heating Connecting rooms available Flat-screen TV Bathrobes Hairdryer Electric kettle Coffee/tea maker - 269 sq ft - Sleeps 2 - 1 Double Bed ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/1000000/30000/28000/27938/130e5f88.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room 10.0 Exceptional 1 review ### Highlights Heating Connecting rooms available Flat-screen TV Bathrobes Hairdryer Electric kettle Coffee/tea maker Free bottled water - Sleeps 2 - 2 Single Beds ![Superior Double Room | In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/1000000/30000/28000/27938/41a3df60.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 9.4 Exceptional 6 reviews ### Highlights Heating Connecting rooms available Free rollaway/extra beds Free cots/infant beds Flat-screen TV Bathrobes Hairdryer Electric kettle - Sleeps 3 - 1 Double Bed ![Junior Suite | In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/1000000/30000/28000/27938/3f85dbbf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 10.0 Exceptional 2 reviews ### Highlights Heating Connecting rooms available Flat-screen TV Bathrobes Hairdryer Electric kettle Coffee/tea maker Free bottled water - Sleeps 2 - 1 Double Bed ## You may also like Ad ![Banquet hall](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/70000/65900/65879/52af7aba_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Delta Hotels by Marriott St. Pierre Country Club Chepstow - Pool - Hot tub - Spa - Pet-friendly 8.2 Very good 1,000 reviews £79 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Cardiff-Hotels-St-Pierre-Marriott-Hotel-Country-Club.h65879.Hotel-Information?chkin=2025-11-9&chkout=2025-11-10&rm1=a2®ionId=6054272&destination=Cardiff (and vicinity)&destType=MARKET&latLong=51.478333,-3.17563&searchId=f3ed8e31-e238-47fe-acfe-858992ebed9a&top_cur=GBP) Ad ![2 indoor pools, pool loungers, lifeguards on site](https://images.trvl-media.com/lodging/1000000/460000/456600/456532/0deab7de.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Celtic Manor Resort Newport - Pool - Hot tub - Spa - Kids pool 8.4 Very good 1,318 reviews £115 includes taxes & fees 14 Nov - 15 Nov [](https://www.expedia.co.uk/Cardiff-Hotels-Celtic-Manor-Resort.h456532.Hotel-Information?chkin=2025-11-14&chkout=2025-11-15&rm1=a2®ionId=6054272&destination=Cardiff (and vicinity)&destType=MARKET&latLong=51.478333,-3.17563&searchId=f3ed8e31-e238-47fe-acfe-858992ebed9a&top_cur=GBP) Ad ![Indoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1010000/1000800/1000753/af3cdffb_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holland House Hotel Cardiff By Sunday Adamsdown - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCardiff-Hotels-New-House-Country-Hotel.h27938.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCardiff-Hotels-New-House-Country-Hotel.h27938.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.54985%2C-3.20972&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=UjFf4raMFUq13ehX0Cph9KbzLsM=) Thornhill Rd, Cardiff, Wales, CF14 9UA #### What's nearby - Caerphilly Castle - 6 min drive - 3.0 miles - University Hospital of Wales - 9 min drive - 4.0 miles - Cardiff University - 11 min drive - 4.7 miles - Cardiff Castle - 14 min drive - 6.0 miles - Principality Stadium - 14 min drive - 6.0 miles #### Getting around - Lisvane & Thornhill Station - 2 min drive - Bristol International Airport (BRS) - 55 min drive #### Restaurants - ‪The Railway - ‬6 min drive - ‪The Malcolm Uphill - ‬4 min drive - ‪Kings Arms - ‬6 min drive - ‪Great Wall - ‬6 min drive - ‪Greggs - ‬3 min drive ## About this property ### New House Country Hotel Upscale hotel located in Rhiwbina You can look forward to free full breakfast, a terrace and a garden at New House Country Hotel. The on-site Regional cuisine fine-dining restaurant, Sequoias Restaurant, offers breakfast, lunch, dinner and children's meals. Stay connected with free in-room WiFi, and guests can find other amenities, such as 3 bars and a gym. You'll also enjoy the following perks during your stay: - Free self-parking - Meeting rooms, luggage storage and smoke-free property - A 24-hour front desk, wedding services and a banquet hall - Guest reviews speak highly of the helpful staff Room features All guest rooms at New House Country Hotel boast thoughtful touches, such as 24-hour room service and laptop-friendly workspaces, as well as amenities, such as free WiFi and desk chairs. Other amenities include: - Showers, free toiletries and hairdryers - Flat-screen TVs with cable channels - Electric kettles, heating and desks ## Similar properties ![Indoor pool](https://images.trvl-media.com/lodging/2000000/1010000/1000800/1000753/21b4b435.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holland House Hotel Cardiff By Sunday Adamsdown - Pool - Spa - Pet-friendly - Free WiFi 8.0 Very good 1,005 reviews £69 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=1000753&PinnedHotelID=1000753&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, pool loungers](https://images.trvl-media.com/lodging/1000000/210000/200400/200304/2fd814f3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Village Hotel Cardiff Whitchurch - Pool - Hot tub - Free WiFi - Restaurant 8.0 Very good 1,001 reviews £66 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=200304&PinnedHotelID=200304&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/67000000/66270000/66262800/66262736/848fa567.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Parkgate Hotel Cardiff City Centre - 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8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=1057564&PinnedHotelID=1057564&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site ### Food and drink - Free full breakfast available 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends - 3 bars/lounges - A restaurant ### Restaurants on site - Georgian Lounge - Sequoias Restaurant ### Things to do - Gym ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - No housekeeping service - Wedding services ### Business services - Meeting rooms ### Outdoors - Garden - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Front entrance ramp - No lift - Well-lit path to entrance - Wheelchair accessible (may have limitations) ### More - 3 floors - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Shower - Towels provided ### Entertainment - Flat-screen TV with digital channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water ### More - Connecting rooms available - Desk - Desk chair - Heating - Iron/ironing board - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 2:00 AM Early check-in subject to availability Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of GBP 25 per pet, per stay Service animals are welcome, and are exempt from fees Welcoming dogs only 1 total pets Pets cannot be left unattended Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are available for GBP 15.0 per night. ### Payment types at the property ## Important information ### Optional extras - Pet fee: GBP 25 per pet, per stay - Service animals are exempt from fees - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: GBP 15.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, mobile payments and cash Mobile payment options include: Google Pay, Apple Pay and Samsung Pay This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating This property has received its official star rating from Visit Wales. ### Property is also known as New House Country Hotel Cardiff, Wales New House Country Hotel Cardiff New House Country Cardiff New House Country New House Country Hotel Cardiff Wales New House Country Hotel Hotel New House Country Hotel Cardiff New House Country Hotel Hotel Cardiff ## Frequently asked questions ### Is New House Country Hotel pet-friendly? > Yes, this property allows dogs (limit 1 total). There's a fee of GBP 25 per pet, per stay. Service animals are exempt from fees. ### How much does it cost to stay at New House Country Hotel? > As of 7 Nov 2025, prices found for a 1-night stay for 2 adults at New House Country Hotel on 9 Nov 2025 start from £117.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Cardiff-Hotels-New-House-Country-Hotel.h27938.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at New House Country Hotel? > Self-parking is free at this property. ### What time is check-in at New House Country Hotel? > Check-in start time: 3:00 PM; check-in end time: 2:00 AM. Late check-in is available during limited hours. ### What time is check-out at New House Country Hotel? > Checkout is at 11 AM. Late checkout is available for a fee (subject to availability). ### Where is New House Country Hotel located? > Located in Rhiwbina, this hotel is within 3 miles (5 km) of Caerphilly Castle, Castell Coch and Whitchurch Hospital. Principality Stadium and Heath Park are also within 6 miles (10 km). Lisvane & Thornhill Station is 27 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## New House Country Hotel Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 221 8 - Good 78 6 - Okay 24 4 - Poor 11 2 - Terrible 8 ### 9.2/10 Cleanliness ### 9.2/10 Staff & service ### 8.2/10 Amenities ### 8.8/10 Property conditions & facilities ### 8.6/10 Eco-friendliness ### 10/10 Excellent #### Steven 10 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Fantastic hotel and the staff are amazing, so friendly and welcoming, really enjoyed our stay and looking forward to going back ##### Steven Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Jessica 22 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I had a fantastic time staying here for my wedding weekend! The staff were absolutely fabulous, and the room was spotless. The beds were so comfy, I honestly didn’t want to leave! Can’t wait to book and stay again soon! ##### Jessica Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### James 29 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### My stay Had an a amazing stay hotel was stunning set in a amazing location with views of cardiff bay breakfast was delious but drink and food prices were abit expensive ##### James Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Simon 15 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Relaxing vibe. Lovely setting. Large room. Friendly yet professional staff. Super comfy bed. ##### Simon Stayed 1 night in Aug 2025 ### 10/10 Excellent #### John 11 Oct 2024 Liked: Cleanliness, staff & service, room comfort #### Lovely place Lovely place, beautiful views very helpful staff ##### John Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Susan 28 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Always have a wonderful stay, staff very welcoming, can’t wait to go back. ##### Susan Stayed 2 nights in Nov 2023 ### 8/10 Good #### Stephen 16 Jun 2024 Liked: Cleanliness, staff & service, amenities Ideal place to stay as was attending a wedding at the hotel ##### Stephen Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Brynley 28 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect location fir visiting Cardiff and Caerphilly. An idyllic setting. ##### Brynley Stayed 2 nights in Aug 2024 ### 8/10 Good #### Rebekah 14 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Will hopefully return as my short stay wasn’t long enough- very enjoyable ##### Rebekah Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Verified traveller 16 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful My wife and I had a lovely stay at this amazing hotel set in a picturesque location. Everything was perfect, from the friendly staff to the comfortable rooms. The fire in the bar area was welcoming on a cold evening. Breakfast was included and it was delicious. Best scambled eggs i have ever had! Thank you to everyone at New House Hotel. ##### Verified traveller Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Gregory 12 Apr 2024 Liked: Amenities Friendly staff and great service. Beautiful view from the front yard. Great food. ##### Gregory Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### Verified traveller 16 Apr 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Relaxed stay Very relaxing hotel and view of the surrounding area of countryside. Room very comfortable and quite enviroment. ![Countryside view](https://a.travel-assets.com/ugc/hotel-reviews/F0DD04D05C76FD6F4F5F033F64C7327A3E0161701681638720108.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/709C4B105484D441F97D6D52FAAB5672D80C5FF71681638721568.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Overview of Cardiff ](https://a.travel-assets.com/ugc/hotel-reviews/FB973FD5E3930ABB7C9DB6B7004DD9E99530F51E1681638791964.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Family room ](https://a.travel-assets.com/ugc/hotel-reviews/F1F0033E74A551FAD6AB2A46B2AFF1B29092BF671681638885234.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Apr 2023 ### 10/10 Excellent #### Paul 17 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### great hotel for a short break with the dog The staff at check in were very efficient and helpful with a friendly welcome. Our dog had lots of walks nearby as well as within the hotel grounds. The staff at breakfast could not have been more helpful. This is the type of hotel that you would want to return to and look forward to doing so., ##### Paul Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Ewan 4 Apr 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Stunning hotel What a stunning hotel. Spent a single night here and had an evening meal, the food in the restaurant was fantastic, we had a window seat with views over the countryside looking towards Cardiff. Room 1 is a suit, a great size with probably the biggest bed outside of America. We will be back. ##### Ewan Stayed 1 night in Apr 2023 ### 8/10 Good #### Carol 13 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities #### Close to the city Lovely hotel. Perfect location. Would have liked more fruit at breakfast and salad choices on menu. Mattresses and pillows aren't good quality. Excellent staff. ##### Carol Stayed 4 nights in May 2023 ### 8/10 Good #### Keith 4 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities Hotel in a brilliant location and with a stunning view over Cardiff and across the sea towards Somerset. The SatNav postcode given in the email confirming the booking through Expedia took us to a point on a road passing over the M4 and somewhat south of the hotel, causing some confusion! Staff extremely friendly, attentive and helpful. ##### Keith Stayed 1 night in Sep 2023 ### 4/10 Poor #### Colin 14 Apr 2023 Disliked: Property conditions & facilities, room comfort #### Disappointed stay for 4\* hotel Room was definately not 4\*. Only one chair by writing desk. Only one bedside lamp for a double room. Only 1 day out of 4 had hot water for showering. Nice location. Staff very friendly. Food was good. ##### Colin Stayed 3 nights in Apr 2023 ### 6/10 Okay #### Torsten 25 Apr 2024 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Smell in the washing room. Old bed. mattresses sagging. ##### Torsten Stayed 4 nights in Apr 2024 ### 4/10 Poor #### ALAN 2 Apr 2023 Liked: Cleanliness Disliked: Property conditions & facilities #### Sequoias"restaurant a big disappointment Very nice room but furniture needed re-upholstering Inadequate lighting over tea making area and dressing table.Nice bathroom but unable to adjust shower which was too hot,Missing bath robes. Sequoias" restaurant "really just the hotel dining room. Food was way below standard,Drinks overpriced. Complained to manager on leaving. Would not recommend eating in the "restaurant" Will not be returning ##### ALAN Stayed 2 nights in Mar 2023 ### 2/10 Terrible #### Charlotte 15 Jan 2023 Disliked: Staff & service, amenities, property conditions & facilities Waited at reception for a good ten minutes before anyone arrived to check us in even after ringing the bell and phoning them at least five times. Finally got to the room and the key card didn’t work so waited a few more minutes outside the room for them to come up with a replacement (I rang them) The door handle came off in my hand when opening cupboard to get the iron, and finally the bathroom didn’t have any working fans to collect the steam when running the bath or taking a shower it was extremely steamy and overpowering I had to get out of the bathroom. I found the communal halls could have done with a good hoover also. I’d personally give this hotel a 2 out of 10. ##### Charlotte ### 8/10 Good #### Nicola 19 Oct 2025 Liked: Staff & service We have stayed here a few times before as we have friends nearby. Beautiful peaceful setting, lovely view from room & friendly helpful staff. It was a relatively quiet weekend, which was nice for a change as very popular wedding venue in spring/summer months. Gorgeous newly refurbished bathroom with bath & large walk in shower. We felt the bedroom was tired & pretty gloomy unfortunately. Lighting was poor, hopeless for makeup and furniture in need of TLC (and a good dust in places). TV was a nuisance - kept cutting out. We reported it a couple of times, but when v helpful staff came it decided to behave, so we gave up! Breakfast delicious & plentiful. Veg sausages available on request, but they were literally full of vegetables rather than a meat substitute, which isn’t really what you want for your breakfast. Overall a good stay, just need to get room up to standard of the bathroom as def mismatch & frustrating for guests. Thanks to lovely staff as ever - an absolute credit! ##### Nicola Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Gary 9 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely hotel ##### Gary Stayed 1 night in Aug 2025 ### 10/10 Excellent #### anthony 22 Jul 2025 Liked: Cleanliness, property conditions & facilities, room comfort #### Superb Superb location, beautiful grounds and gardens. Service could have been better. Hot food very disappointing as it was served cold and returned over cooked. Very friendly staff ##### anthony Stayed 1 night in Jul 2025 ### 8/10 Good #### Mark 16 Jul 2025 Liked: Cleanliness, property conditions & facilities Great views and a good dinner and breakfast. The gym is good for cardio but lacks weight machines and disinfectant spray/wipes. ##### Mark Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Barrie 14 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities We upgraded to the junior suite and foujd the room amazing , breath taking . Wonderful grounds , amazing views The breakfast in the morning had many items to choose from . Great staff We can't say enough about this property. And hope we will be able to come back again ##### Barrie Stayed 1 night in Jul 2025 ## Expedia's Latest Trends ### Hotels > [The Parkgate Hotel](https://www.expedia.co.uk/Cardiff-Hotels-The-Parkgate-Hotel.h66262736.Hotel-Information) > > [Radisson Blu Hotel Cardiff](https://www.expedia.co.uk/Cardiff-Hotels-Radisson-Blu-Hotel-Cardiff.h2609745.Hotel-Information) > > [The Angel Hotel](https://www.expedia.co.uk/Cardiff-Hotels-The-Angel-Hotel.h34843.Hotel-Information) > > [Four Points Flex by Sheraton Cardiff](https://www.expedia.co.uk/Cardiff-Hotels-Four-Points-Flex-By-Sheraton-Cardiff.h2256209.Hotel-Information) > > [Lanelay Hall Hotel & Spa](https://www.expedia.co.uk/Cardiff-Hotels-Lanelay-Hall-Hotel-Spa.h19385738.Hotel-Information) > > [Novotel Cardiff Centre](https://www.expedia.co.uk/Cardiff-Hotels-Novotel-Cardiff-Centre.h571649.Hotel-Information) > > [Hilton Cardiff](https://www.expedia.co.uk/Cardiff-Hotels-Hilton-Cardiff.h551874.Hotel-Information) > > [Staybridge Suites Cardiff by IHG](https://www.expedia.co.uk/Cardiff-Hotels-Staybridge-Suites-Cardiff.h68218398.Hotel-Information) > > [Park Plaza Cardiff](https://www.expedia.co.uk/Cardiff-Hotels-Park-Plaza-Cardiff.h1240563.Hotel-Information) > > [easyHotel Cardiff](https://www.expedia.co.uk/Cardiff-Hotels-EasyHotel-Cardiff.h60826545.Hotel-Information) > > [Cwrt Bleddyn Hotel & Spa](https://www.expedia.co.uk/Cardiff-Hotels-Ramada-Resort-By-Wyndham-Cwrt-Bleddyn-Hotel-Spa.h486291.Hotel-Information) > > [Village Hotel Cardiff](https://www.expedia.co.uk/Cardiff-Hotels-Village-Hotel-Cardiff.h200304.Hotel-Information) > > [Future Inns Cardiff Bay](https://www.expedia.co.uk/Cardiff-Hotels-Future-Inns-Cardiff-Bay.h1160305.Hotel-Information) > > [Parkway Hotel & Spa](https://www.expedia.co.uk/Cardiff-Hotels-Parkway-Hotel-Spa.h10704.Hotel-Information) > > [Llechwen Hall Hotel](https://www.expedia.co.uk/Cardiff-Hotels-Llechwen-Hall-Hotel.h4035488.Hotel-Information) > > [Leonardo Hotel Cardiff](https://www.expedia.co.uk/Cardiff-Hotels-Jurys-Inn-Cardiff.h876498.Hotel-Information) > > [Hotel Indigo Cardiff by IHG](https://www.expedia.co.uk/Cardiff-Hotels-Hotel-Indigo-Cardiff.h18575463.Hotel-Information) > > [Mercure Cardiff North Hotel](https://www.expedia.co.uk/Cardiff-Hotels-Mercure-Cardiff-North-Hotel.h20256.Hotel-Information) > > [Best Western Pontypool Metro Hotel](https://www.expedia.co.uk/Cardiff-Hotels-Best-Western-Pontypool-Metro-Hotel.h6407832.Hotel-Information) > > [Cardiff Marriott Hotel](https://www.expedia.co.uk/Cardiff-Hotels-Cardiff-Marriott-Hotel.h13776.Hotel-Information) > > [voco St David's Cardiff by IHG](https://www.expedia.co.uk/Cardiff-Hotels-Voco-St-Davids-Cardiff.h545633.Hotel-Information) > > [Coldra Court Hotel by Celtic Manor](https://www.expedia.co.uk/Cardiff-Hotels-Coldra-Court-Hotel-By-Celtic-Manor.h542557.Hotel-Information) > > [The Priory Hotel and Restaurant](https://www.expedia.co.uk/Cardiff-Hotels-The-Priory-Hotel-And-Restaurant.h17828361.Hotel-Information) > > [The Royal Hotel Cardiff](https://www.expedia.co.uk/Cardiff-Hotels-The-Royal-Hotel-Cardiff.h1291503.Hotel-Information) > > [Clayton Hotel Cardiff](https://www.expedia.co.uk/Cardiff-Hotels-Clayton-Hotel-Cardiff.h4254642.Hotel-Information) > > [Holiday Inn Cardiff City Centre by IHG](https://www.expedia.co.uk/Cardiff-Hotels-Holiday-Inn-Cardiff-City-Centre.h802589.Hotel-Information) > > [Cardiff Metropolitan University, Plas Gwyn Halls - Campus Accommodation](https://www.expedia.co.uk/Cardiff-Hotels-Cardiff-Metropolitan-University.h30551499.Hotel-Information) > > [Park Inn by Radisson Cardiff City Centre](https://www.expedia.co.uk/Cardiff-Hotels-Park-Inn-By-Radisson-Cardiff-City-Centre.h526111.Hotel-Information) > > [Holland House Hotel Cardiff By Sunday](https://www.expedia.co.uk/Cardiff-Hotels-Holland-House-Hotel-Cardiff-By-Sunday.h1000753.Hotel-Information)